How would you solve that?
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Hello all, in our department we are using a software that works as a software repository (a kind of subversion) that is the only one that exists/works for the software that we are using. It seems that the service that runs on our server (the one that handles all the queries from our computers) leaks memory. Even if I stop the service it doesn't frees all the memory that it has occupied. I've tried to speak to the manufacturer of that software without result... My only guess is to set up a virtual machine in order to serve that service and make it to reset each day. Any other idea? this is like killing a fly using a thermonuclear bomb... :~ As always thank you in advance.
I will not do some sort of advertisements, but really try RAM optimizer programs, if these programs can access and analyze the RAM completely, they will solve your problem. Although freeing a huge amount of memory will solve your problem :-O , but also a lot of system cached resources and data will be freed too; meaning some undesirable affect on your machine. Since it's a server machine, so many active services' resources will be freed, which yield to do caching for them "extra unneeded overhead" :doh:
Best wishes, Redwan Al-Bougha
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Hello all, in our department we are using a software that works as a software repository (a kind of subversion) that is the only one that exists/works for the software that we are using. It seems that the service that runs on our server (the one that handles all the queries from our computers) leaks memory. Even if I stop the service it doesn't frees all the memory that it has occupied. I've tried to speak to the manufacturer of that software without result... My only guess is to set up a virtual machine in order to serve that service and make it to reset each day. Any other idea? this is like killing a fly using a thermonuclear bomb... :~ As always thank you in advance.
Joan Murt wrote:
this is like killing a fly using a thermonuclear bomb...
another excellent programming motto. :)
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Hello all, in our department we are using a software that works as a software repository (a kind of subversion) that is the only one that exists/works for the software that we are using. It seems that the service that runs on our server (the one that handles all the queries from our computers) leaks memory. Even if I stop the service it doesn't frees all the memory that it has occupied. I've tried to speak to the manufacturer of that software without result... My only guess is to set up a virtual machine in order to serve that service and make it to reset each day. Any other idea? this is like killing a fly using a thermonuclear bomb... :~ As always thank you in advance.
Joan Murt wrote:
Any other idea?
Pour snake oil directly into the machine. Repeat daily until the situation improves. Send snake oil invoices to software vendor.
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You're right. These facts that you've laid out totally contradict the wild ramblings that I pulled off the back of cornflakes packets.
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That doesn't help in this case. The OP said the memory is not recovered when the service is shut down. Cheers, Drew.
If the memory isn't recovered when the service is shut down, this is a bug in windows. When a process exits, ALL resources used by that process are freed. Anything else is a serious problem. I'd suggest the memory is going somewhere. Something else besides the service...
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If the memory isn't recovered when the service is shut down, this is a bug in windows. When a process exits, ALL resources used by that process are freed. Anything else is a serious problem. I'd suggest the memory is going somewhere. Something else besides the service...
It can happen if the service is using some DLL or other system components that are used also by other applications.
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Can you gather the Performance Statistics so that the tech support of that company can be convinced that their product is at fault.
Vasudevan Deepak Kumar Personal Homepage
Tech Gossips
The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!They are convinced about that, but they plan to solve it for the next release after one year... X|
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Maybe use ProcessExplorer to see what threads it's creating. Maybe there's a thread that is leaking the memory, and yet another bug is that when you stop the service, the thread isn't being stopped. Of course, you're not getting paid to find their bugs! I'm curious, what kind of software works only with one kind of software repository? Marc
We are using a specific software to program the PLC's and CNC's, this software is like a text editor but it stores all the text files we modify in one big binary file. If we want to track our changes without major issues we need their interface to subversion, in fact, at the end we have subversion running, but the interface between the software and the subversion repository is faulty...
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Hello all, in our department we are using a software that works as a software repository (a kind of subversion) that is the only one that exists/works for the software that we are using. It seems that the service that runs on our server (the one that handles all the queries from our computers) leaks memory. Even if I stop the service it doesn't frees all the memory that it has occupied. I've tried to speak to the manufacturer of that software without result... My only guess is to set up a virtual machine in order to serve that service and make it to reset each day. Any other idea? this is like killing a fly using a thermonuclear bomb... :~ As always thank you in advance.
Use a virtual machine, VMWare or something like that, install an OS inside and let the app run inside it without compromising the entire server, if the app crashes or eats all the VM asigned memory, well, you will still have the chance to reset the VM without bringing down the whole server, all other options will eat most of your free time and probably not going to fix your problem. Regards.
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Get one of those timer plugs. Every night at midnight it switches off and then on. Server reboots. Memory leak fixed. (Had a friend who had his computer on a timer plug. I gave up explaining why it wasn't a great idea.)
cheers, Paul M. Watson.
Ahhh... I see, I see... I'll place a UPS after the timer plug and then I'll program the UPS service into the server in order to stop automatically the server after a power cut... Nice solution Paul! :rolleyes:
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Hello all, in our department we are using a software that works as a software repository (a kind of subversion) that is the only one that exists/works for the software that we are using. It seems that the service that runs on our server (the one that handles all the queries from our computers) leaks memory. Even if I stop the service it doesn't frees all the memory that it has occupied. I've tried to speak to the manufacturer of that software without result... My only guess is to set up a virtual machine in order to serve that service and make it to reset each day. Any other idea? this is like killing a fly using a thermonuclear bomb... :~ As always thank you in advance.
Since you can't seem to get them to fix the problem, why not start a blog or website called acmesoftwarerepositorysucks.org - and then blog it to death. Make sure the site is SEO. If that company isn't totally stupid, they'll realize that the publicity will hurt their reputation, and they just might "adjust" priorities.
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Ahhh... I see, I see... I'll place a UPS after the timer plug and then I'll program the UPS service into the server in order to stop automatically the server after a power cut... Nice solution Paul! :rolleyes:
I am all about practical solutions, Joan. None of this new fangled untested virtual machine nonsense. Really, if I wanted a virtual machine I'd drink a few beers on the porch and imagine one!
cheers, Paul M. Watson.
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Joan Murt wrote:
Any other idea?
Pour snake oil directly into the machine. Repeat daily until the situation improves. Send snake oil invoices to software vendor.
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You're right. These facts that you've laid out totally contradict the wild ramblings that I pulled off the back of cornflakes packets.
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Use a virtual machine, VMWare or something like that, install an OS inside and let the app run inside it without compromising the entire server, if the app crashes or eats all the VM asigned memory, well, you will still have the chance to reset the VM without bringing down the whole server, all other options will eat most of your free time and probably not going to fix your problem. Regards.
That was just my idea...
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Since you can't seem to get them to fix the problem, why not start a blog or website called acmesoftwarerepositorysucks.org - and then blog it to death. Make sure the site is SEO. If that company isn't totally stupid, they'll realize that the publicity will hurt their reputation, and they just might "adjust" priorities.
It will take longer than waiting for the next release... and I don't have time to make a blog, I have time only for work and for posting here in CP... :rolleyes:
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I am all about practical solutions, Joan. None of this new fangled untested virtual machine nonsense. Really, if I wanted a virtual machine I'd drink a few beers on the porch and imagine one!
cheers, Paul M. Watson.
:laugh:
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Hello all, in our department we are using a software that works as a software repository (a kind of subversion) that is the only one that exists/works for the software that we are using. It seems that the service that runs on our server (the one that handles all the queries from our computers) leaks memory. Even if I stop the service it doesn't frees all the memory that it has occupied. I've tried to speak to the manufacturer of that software without result... My only guess is to set up a virtual machine in order to serve that service and make it to reset each day. Any other idea? this is like killing a fly using a thermonuclear bomb... :~ As always thank you in advance.
Joan Murt wrote:
the only one that exists/works for the software that we are using
I am confused on this part...how is it that your version control needs to be so specific? Most version control software is language/platform independent. In any case, I would recommend getting as much information about the leak as possible. Run some performance tests and isolate exactly when the leak occurs. Software companies who are usually too busy/lazy to fix bugs on older versions of software might be more apt to help you (and other customers who are having the same problem) if you can tell them exactly when and where the problem occurs. Setting up a VM and restarting it every night might be your only "solution" now, but this sounds like an awful way to go about things and it should be completely unacceptable to you and your management team...but you might be stuck :(
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It will take longer than waiting for the next release... and I don't have time to make a blog, I have time only for work and for posting here in CP... :rolleyes:
Joan Murt wrote:
It will take longer than waiting for the next release... and I don't have time to make a blog, I have time only for work and for posting here in CP...
Good for you - I too don't have a blog, in fact, I refuse to start one. Got better things to do as well.
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Zoltan Balazs wrote:
So they don't acknowledge it? Or there isn't support any more?
Many Indian software cos do that. They go behind you whacking its tongue like anything till you buy them and give the cheque. After that they think they are the rulers and we are slaves.
Vasudevan Deepak Kumar Personal Homepage
Tech Gossips
The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!Vasudevan Deepak Kumar wrote:
Many software cos do that.
Fixed that for you!
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If the memory isn't recovered when the service is shut down, this is a bug in windows. When a process exits, ALL resources used by that process are freed. Anything else is a serious problem. I'd suggest the memory is going somewhere. Something else besides the service...
Johnno74 wrote:
this is a bug in windows.
There's a couple of ways a program can acquire global resources that will "leak" when a process terminates if they're not freed correctly, e.g.: Memory allocated with GlobalAlloc(), SysAllocString() (& variants) - These resources are valid across process boundaries and if they were automatically released when the allocating process terminated could leave any number of other processes in an indeterminate state. If a GlobalAlloc() handle didn't remain valid after process termination, the clipboard would only ever work while the source application remained active! Out-of process OLE object references (not sure if the default marshaller is supposed to track AddRef/Release counts & perform appropriate releases on process termination, from experience I can only say that I doubt it).
T-Mac-Oz "When I'm ruler of the universe ... I'm working on it, I'm working on it. I'm just as frustrated as you are. It turns out to be a non-trivial problem." - Linus Torvalds
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Maybe use ProcessExplorer to see what threads it's creating. Maybe there's a thread that is leaking the memory, and yet another bug is that when you stop the service, the thread isn't being stopped. Of course, you're not getting paid to find their bugs! I'm curious, what kind of software works only with one kind of software repository? Marc
Marc Clifton wrote:
when you stop the service, the thread isn't being stopped.
Eh? I may be missing something here but doesn't stopping the service require terminating the service's primary thread (actually a thread in the SCM that calls the service entry points)? & once a program's primary thread terminates, any remaining secondary threads are forcibly terminated? Or perhaps the service launches & communicates with a secondary process & it's the secondary process that's leaking memory?
T-Mac-Oz "When I'm ruler of the universe ... I'm working on it, I'm working on it. I'm just as frustrated as you are. It turns out to be a non-trivial problem." - Linus Torvalds