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  3. RAM error - what now?

RAM error - what now?

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  • J Judah Gabriel Himango

    My Vista machine started blue screening for the first time this week. After a few blue screens, Vista recommended a memory scan. It scanned the memory using the built-in utility and found memory errors. The tool says, "contact your manufacturer to find out how to fix this problem." So now what? Is there some software utility that will automagically fix all my problems? Or should I buy new RAM? And if so, where do I buy RAM?

    Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

    S Offline
    S Offline
    Shog9 0
    wrote on last edited by
    #3

    Judah Himango wrote:

    Is there some software utility that will automagically fix all my problems?

    No. AFAIK, there is or was a Linux driver at one time that would let you map areas of memory as "bad" (similar to how bad blocks are marked off and avoided for harddrives)... but i'm not aware of anything like this for Windows.

    Judah Himango wrote:

    Or should I buy new RAM?

    Yeah. You should check first to make sure the modules are seated properly, aren't overheating, etc. But assuming that doesn't work, figure out which module(s) are affected and buy replacements. Or use this as an excuse to upgrade and replace 'em all... ;)

    Judah Himango wrote:

    And if so, where do I buy RAM?

    NewEgg[^]

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    • _ _Damian S_

      RAM is so cheap these days, that if you have run a tool that shows you have a busted stick of RAM, you should replace it. Before doing this, you could (assuming you have more than one stick of RAM in there) remove the offending stick and boot - to see if your computer stops the BSOD.

      Knowledge is knowing that the tomato is a fruit. Wisdom is not putting it in fruit salad!! Booger Mobile - Camp Quality esCarpade 2010

      J Offline
      J Offline
      John M Drescher
      wrote on last edited by
      #4

      _Damian S_ wrote:

      RAM is so cheap these days, that if you have run a tool that shows you have a busted stick of RAM, you should replace it.

      Agreed, $50 USA should get you 4 GB of memory for most systems. Well unless you have a shinny new i7.

      John

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      • J Judah Gabriel Himango

        My Vista machine started blue screening for the first time this week. After a few blue screens, Vista recommended a memory scan. It scanned the memory using the built-in utility and found memory errors. The tool says, "contact your manufacturer to find out how to fix this problem." So now what? Is there some software utility that will automagically fix all my problems? Or should I buy new RAM? And if so, where do I buy RAM?

        Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

        J Offline
        J Offline
        John M Drescher
        wrote on last edited by
        #5

        I recommend running a few hours to a few days of memtest86+ http://www.memtest.org/[^] If errors are found remove 1 stick of memory and run the test again. If the computer beeps after removing a stick, swap the slots. The reason I say a few hours to a few days is that a memory tester can only tell you that there is a hardware problem. It can never prove your system is stable. Also the problem can be caused by a bad cpu, a bad motherboard, bad powersupply, overheating or overclocking. With all that said memory is the most likely probably followed by power supply then motherboard.

        John

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        • J John M Drescher

          _Damian S_ wrote:

          RAM is so cheap these days, that if you have run a tool that shows you have a busted stick of RAM, you should replace it.

          Agreed, $50 USA should get you 4 GB of memory for most systems. Well unless you have a shinny new i7.

          John

          J Offline
          J Offline
          Judah Gabriel Himango
          wrote on last edited by
          #6

          $50? Where at? I just checked Pricewatch.com and I see much higher prices.

          Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

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          • J John M Drescher

            I recommend running a few hours to a few days of memtest86+ http://www.memtest.org/[^] If errors are found remove 1 stick of memory and run the test again. If the computer beeps after removing a stick, swap the slots. The reason I say a few hours to a few days is that a memory tester can only tell you that there is a hardware problem. It can never prove your system is stable. Also the problem can be caused by a bad cpu, a bad motherboard, bad powersupply, overheating or overclocking. With all that said memory is the most likely probably followed by power supply then motherboard.

            John

            J Offline
            J Offline
            Judah Gabriel Himango
            wrote on last edited by
            #7

            Thanks for the help. The machine is all new, so I'd be pretty ticked if the board or CPU was bad. I'll try some of your suggestions and if that does not work, buy some new RAM.

            Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

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            • J Judah Gabriel Himango

              $50? Where at? I just checked Pricewatch.com and I see much higher prices.

              Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

              J Offline
              J Offline
              Judah Gabriel Himango
              wrote on last edited by
              #8

              Nevermind. I see NewEgg has 4GB of RAM for $45 bucks. Gosh! That's great. I've got the slots (and x64 OS) so I might just fill up with 8 GB at that price. Friggin' wonderful.

              Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

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              • J Judah Gabriel Himango

                Thanks for the help. The machine is all new, so I'd be pretty ticked if the board or CPU was bad. I'll try some of your suggestions and if that does not work, buy some new RAM.

                Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

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                _Damian S_
                wrote on last edited by
                #9

                Judah Himango wrote:

                The machine is all new

                If it's new, why bother? Just take it back and get them to replace it under warranty!!

                Knowledge is knowing that the tomato is a fruit. Wisdom is not putting it in fruit salad!! Booger Mobile - Camp Quality esCarpade 2010

                J 1 Reply Last reply
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                • J Judah Gabriel Himango

                  My Vista machine started blue screening for the first time this week. After a few blue screens, Vista recommended a memory scan. It scanned the memory using the built-in utility and found memory errors. The tool says, "contact your manufacturer to find out how to fix this problem." So now what? Is there some software utility that will automagically fix all my problems? Or should I buy new RAM? And if so, where do I buy RAM?

                  Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

                  P Offline
                  P Offline
                  PTJA
                  wrote on last edited by
                  #10

                  Use Goldmemory from www.goldmemory.cz[^] to test RAM. You'll make sure...

                  -- Jarek Andrzejewski

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                  • J Judah Gabriel Himango

                    My Vista machine started blue screening for the first time this week. After a few blue screens, Vista recommended a memory scan. It scanned the memory using the built-in utility and found memory errors. The tool says, "contact your manufacturer to find out how to fix this problem." So now what? Is there some software utility that will automagically fix all my problems? Or should I buy new RAM? And if so, where do I buy RAM?

                    Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

                    S Offline
                    S Offline
                    Simon Capewell
                    wrote on last edited by
                    #11

                    Check the modules are seated properly. I've had a couple of BSODs due to dust getting into the sockets. Simply taking the modules out, blowing on the contacts and the socket and putting them back in fixed things.

                    J 1 Reply Last reply
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                    • J John M Drescher

                      _Damian S_ wrote:

                      RAM is so cheap these days, that if you have run a tool that shows you have a busted stick of RAM, you should replace it.

                      Agreed, $50 USA should get you 4 GB of memory for most systems. Well unless you have a shinny new i7.

                      John

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                      D Offline
                      Dan Neely
                      wrote on last edited by
                      #12

                      John M. Drescher wrote:

                      Well unless you have a shinny new i7.

                      Even then if you're not overclocking you can get 6GB for <$80. DDR3 prices have plummeted to sanity over the last few months. http://www.newegg.com/Product/Product.aspx?Item=N82E16820220369[^]

                      It is a truth universally acknowledged that a zombie in possession of brains must be in want of more brains. -- Pride and Prejudice and Zombies

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                      • _ _Damian S_

                        Judah Himango wrote:

                        The machine is all new

                        If it's new, why bother? Just take it back and get them to replace it under warranty!!

                        Knowledge is knowing that the tomato is a fruit. Wisdom is not putting it in fruit salad!! Booger Mobile - Camp Quality esCarpade 2010

                        J Offline
                        J Offline
                        Judah Gabriel Himango
                        wrote on last edited by
                        #13

                        I bought it from a guy on Ebay who builds them. He didn't offer any warranties, and I got it cheap ($400 for a good gaming machine).

                        Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

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                        • S Simon Capewell

                          Check the modules are seated properly. I've had a couple of BSODs due to dust getting into the sockets. Simply taking the modules out, blowing on the contacts and the socket and putting them back in fixed things.

                          J Offline
                          J Offline
                          Judah Gabriel Himango
                          wrote on last edited by
                          #14

                          Thanks, I'll try that out.

                          Religiously blogging on the intarwebs since the early 21st century: Kineti L'Tziyon Judah Himango

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