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  3. How to have less or no politics in a software development company

How to have less or no politics in a software development company

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  • C Christopher Duncan

    There's truth in what you say. The temptation is to build the largest international corporation the world has ever seen, but for the gazillions of dollars it brings in, it doesn't always put that much more in the owner's pocket. My personal feeling is that any time you have a company so large that you don't know each person then you've lost control of a very fundamental aspect of your operation. Microsoft is a great example of this.

    Christopher Duncan www.PracticalUSA.com Author of The Career Programmer and Unite the Tribes In the US? Explore our Career Coaching.

    V Offline
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    Vikram A Punathambekar
    wrote on last edited by
    #16

    I know I told you I am not very keen on having my own business, but if I ever do it, I plan to keep it small. However, like you just said, nobody *ever* plans to do keep their business small, so maybe I am talking rubbish.

    Christopher Duncan wrote:

    My personal feeling is that any time you have a company so large that you don't know each person then you've lost control of a very fundamental aspect of your operation.

    Exactly. Also, while this isn't possible in a big company, you must know every person two levels (possibly three) below you, otherwise you are not doing a very good job.

    Cheers, Vikram. (Proud to have finally cracked a CCC!)

    Recent activities: TV series: Friends, season 10 Books: Fooled by Randomness, by Nassim Nicholas Taleb.


    Carpe Diem.

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    • R Rama Krishna Vavilala

      Richard Andrew x64 wrote:

      So what you ask is quite ridiculous.

      How so? Did you read my full post? I said exactly what you said. While it is impossible to eliminate politics in some environments it is less and in some it is more. Surely some environments have low level of politicking. What are the characteristics of those environments?

      Richard Andrew x64R Offline
      Richard Andrew x64R Offline
      Richard Andrew x64
      wrote on last edited by
      #17

      On further reflection, I see the larger context of what you're asking. I agree that destructive politics can be mitigated by the right setting, and the right motivators. So what you're asking is not ridiculous, just wasn't clear to me at first. :-O

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      • K Kevin McFarlane

        Rama Krishna Vavilala wrote:

        Flattened hierarchy comes to my mind first. What else?

        I don't know. However, the real question is how do you retain a flattened hierarchy as and when the new software company grows into a giant? MS used to have a flattened hierarchy and there used to be a very favourable comparison with IBM. Things are different today. I remember reading a tale about how the new Start menu in Vista was arrived at. May have been on the Joel site? Anyway, it wasn't pretty. :)

        Kevin

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        D Offline
        Dan Neely
        wrote on last edited by
        #18

        Kevin McFarlane wrote:

        I remember reading a tale about how the new Start menu in Vista was arrived at. May have been on the Joel site?

        he linked to it... http://moishelettvin.blogspot.com/2006/11/windows-shutdown-crapfest.html[^]

        The European Way of War: Blow your own continent up. The American Way of War: Go over and help them.

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        • C Christopher Duncan

          If you're dealing with humans, any time there are three or more people involved there will be politics. This you can't control. What you can control is the destructive nature of the beast. There is no org chart which will be immune. As for environment, much of it comes down to effective hiring, which is of course an incredibly hard task. You have to be able to get a feel for people and determine if they're gossipy / scheming / conniving types, positive and plays nice with other types and so on. Very difficult, and much more intuition than science. The biggest thing you can do to avoid detrimental politics, however, comes down to how you treat your people. Don't lie to or mislead them, obviously, but I do have one piece of advice that will fundamentally alter your environment. With each and every thing you do, and especially with every expectation you have of your people, walk over to the other side of the table, put on their shoes, and ask, "What's in it for me?" We work for money, and being human we also strive for status and power. The most common mistake companies make with their staff is expecting employees to selflessly perform all manner of tedious tasks, minor miracles and sacrificing of their personal lives, "for the good of the company." If you approach your people with that mindset, you deserve to go out of business for being stupid. Your employees care about one, and only one, thing: their own personal interest. It doesn't matter that they should care about the company. What they do care about is their own personal lives. If you base your expectations and plans on any other reality, you will fail. So where does the company fit into this? Easy. If you want people to care about the health and well being of your company, you have to show them how it affects them personally. E.g. if your competitors put you out of business, your employees' paychecks vanish as well. That's something they'll care about. If you're highly profitable, there's more money for you to spread around in employee perks, which is why they should care about keeping costs and waste down (this only works if you're honorable and actually give them more perks when you're profitable). In other words, if you want them to care about your company and minimize destructive politics, then show what's in it for them personally to be that way. Rama, through our conversations the past week or two I can see that you're up to something. :-D If it's going to involve hiring and managing people and running an operat

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          M Offline
          Muigai Mwaura
          wrote on last edited by
          #19

          "The most common mistake companies make with their staff is expecting employees to selflessly perform all manner of tedious tasks, minor miracles and sacrificing of their personal lives, "for the good of the company." If you approach your people with that mindset, you deserve to go out of business for being stupid." Amen

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          • R Rama Krishna Vavilala

            Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

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            B Offline
            BillWoodruff
            wrote on last edited by
            #20

            Namaste (or Vannacum), Sri Rama, I find myself interpreting your use of the word "politics" here to really refer to what I call "group dynamics" which I personally believe are an "innate," almost "instinctual" part of our primate, human nature. What would surprise me would be to ever find a group that on some level was not establishing a communal sense of hierarchy, in which issues of dominance and "territorality" were not played out on both conscious and unconscious levels, where there was not competition, as well as altruism, where people didn't take on "roles" and, at times, lose the distinction between the "role" they play and what their job is supposed to be. When you look at group dynamics in the workplace, you are able to focus your analysis more closely since there are metrics, measurable consequences : how much money did you make, what is the rate of employee turn-over, is your product(s) designed and built in a way that it is extendable and viable as future technologies are adopted. But there are also other "social satisfaction" metrics like : at the end of two years of this "culture" are we all going to hate each other, and feel like we've wasted our lives ? Even though George Homans is long dead, and his research at Harvard on work-groups and "emergent behavior," is now out of fashion, I can't think of any better way to prepare yourself with a conceptual vocabulary about group dynamics in the work-place than his model of "emergent" culture and behavior in the workplace : http://en.wikipedia.org/wiki/George_C._Homans[^] Another "oldie but goodie" is the concept of "residual norms" as developed by Thomas Scheff. To put it very briefly "residual norms" are often unstated, even unconscious, not codified. They come out in behavioral patterns : for example, you visit one company and no one ever uses "swear words" in meetings : vist another and people vie to see who can "out-curse" each other. Personally, I think the best way to have a company is to have the workers have a direct financial stake in its success : i.e., they are shareholders, and shareholders at a level where they feel that if the company "wins big" they will "win big." And of course you want to hire people you feel will perceive the company as a "growth path" for them personally and/or future-career wise, not a "dead end" where some skill or knowledge they have is bein

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            • R Rama Krishna Vavilala

              Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

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              ToddHileHoffer
              wrote on last edited by
              #21

              I think it was that ass Marc Cuban that I have to credit with this one but he said to avoid office politics, never have a managers managing managers. This makes a lot sense if you think about it. If a Vice President has 3 managers who run one section of the company, those managers are tempted to make the other look bad rather than working as a team.

              I didn't get any requirements for the signature

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              • R Rama Krishna Vavilala

                Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

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                S Offline
                Shog9 0
                wrote on last edited by
                #22

                Have plenty of work to do, and do it. At least around here, the groups that seem the most political are those 1) attached higher-up in the org chart, 2) with policies in place that make it difficult to make changes without involving many, many other people, and 3) where most of the actual work is done by someone else.

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                • B BillWoodruff

                  Namaste (or Vannacum), Sri Rama, I find myself interpreting your use of the word "politics" here to really refer to what I call "group dynamics" which I personally believe are an "innate," almost "instinctual" part of our primate, human nature. What would surprise me would be to ever find a group that on some level was not establishing a communal sense of hierarchy, in which issues of dominance and "territorality" were not played out on both conscious and unconscious levels, where there was not competition, as well as altruism, where people didn't take on "roles" and, at times, lose the distinction between the "role" they play and what their job is supposed to be. When you look at group dynamics in the workplace, you are able to focus your analysis more closely since there are metrics, measurable consequences : how much money did you make, what is the rate of employee turn-over, is your product(s) designed and built in a way that it is extendable and viable as future technologies are adopted. But there are also other "social satisfaction" metrics like : at the end of two years of this "culture" are we all going to hate each other, and feel like we've wasted our lives ? Even though George Homans is long dead, and his research at Harvard on work-groups and "emergent behavior," is now out of fashion, I can't think of any better way to prepare yourself with a conceptual vocabulary about group dynamics in the work-place than his model of "emergent" culture and behavior in the workplace : http://en.wikipedia.org/wiki/George_C._Homans[^] Another "oldie but goodie" is the concept of "residual norms" as developed by Thomas Scheff. To put it very briefly "residual norms" are often unstated, even unconscious, not codified. They come out in behavioral patterns : for example, you visit one company and no one ever uses "swear words" in meetings : vist another and people vie to see who can "out-curse" each other. Personally, I think the best way to have a company is to have the workers have a direct financial stake in its success : i.e., they are shareholders, and shareholders at a level where they feel that if the company "wins big" they will "win big." And of course you want to hire people you feel will perceive the company as a "growth path" for them personally and/or future-career wise, not a "dead end" where some skill or knowledge they have is bein

                  T Offline
                  T Offline
                  ToddHileHoffer
                  wrote on last edited by
                  #23

                  BillWoodruff wrote:

                  Personally, I think the best way to have a company is to have the workers have a direct financial stake in its success : i.e., they are shareholders, and shareholders at a level where they feel that if the company "wins big" they will "win big." And of course you want to hire people you feel will perceive the company as a "growth path" for them personally and/or future-career wise, not a "dead end" where some skill or knowledge they have is being "harvested" and all they are getting is money. That goes to the key issue of hiring which is where you need all the skills you can muster, and, imho, is an area well worth paying for expensive outside consulation on or help with at the start.

                  This is so funny. That's why corporate America sucks so bad. Most of us get a small bonus (or nothing at all) if the company does well. Usually the rich guys at the top talk about the stake holders and profitability but this generally doesn't effect the working people. If my company makes 10M in profit or -10M my it makes little difference to me the everyday worker. I never understood why the brass at most companies act as if everyday people care about profitability. Why should they?

                  I didn't get any requirements for the signature

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                  • R Rama Krishna Vavilala

                    Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

                    J Offline
                    J Offline
                    Joe Woodbury
                    wrote on last edited by
                    #24

                    In my experience, flattened hierarchies don't work at all once you get above a certain size. The best organizations have a hierarchy with well defined responsibilities with each person being held truly accountable. It has to start at the top. A strong president/CEO who is willing to fire top level managers who don't perform or who play politics rather than do their job is the single most important thing. Nothing you do will compensate for a weak leader, even if they are very nice and intelligent.

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                    • K Kevin McFarlane

                      Rama Krishna Vavilala wrote:

                      Flattened hierarchy comes to my mind first. What else?

                      I don't know. However, the real question is how do you retain a flattened hierarchy as and when the new software company grows into a giant? MS used to have a flattened hierarchy and there used to be a very favourable comparison with IBM. Things are different today. I remember reading a tale about how the new Start menu in Vista was arrived at. May have been on the Joel site? Anyway, it wasn't pretty. :)

                      Kevin

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                      J Offline
                      Jim Crafton
                      wrote on last edited by
                      #25

                      Kevin McFarlane wrote:

                      when the new software company grows into a giant?

                      Don't grow into a giant? Seriously, growing into a gargantuan company is a conscious choice that get's made by one or more people in the company, whether anyone wants to admit it or not. Focus on your product, focus on your customers, and work within sustainable limits.

                      ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

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                      • R Rama Krishna Vavilala

                        Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

                        R Offline
                        R Offline
                        Roger Wright
                        wrote on last edited by
                        #26

                        A semi-flattened hierarchy is the only way to work it, with you at the top, and everyone else below. At the first sign of disagreement, shoot the lowly dog that disagrees with you. That should keep things under control for a while.

                        "A Journey of a Thousand Rest Stops Begins with a Single Movement"

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                        • J Jim Crafton

                          Kevin McFarlane wrote:

                          when the new software company grows into a giant?

                          Don't grow into a giant? Seriously, growing into a gargantuan company is a conscious choice that get's made by one or more people in the company, whether anyone wants to admit it or not. Focus on your product, focus on your customers, and work within sustainable limits.

                          ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

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                          D Offline
                          Douglas Troy
                          wrote on last edited by
                          #27

                          Jim Crafton wrote:

                          Don't grow into a giant? Seriously, growing into a gargantuan company is a conscious choice that get's made by one or more people in the company, whether anyone wants to admit it or not. Focus on your product, focus on your customers, and work within sustainable limits.

                          I just said, almost exactly, this very thing, just the other day ... it is so very true.


                          :..::. Douglas H. Troy ::..
                          Bad Astronomy |VCF|wxWidgets|WTL

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                          • D Dan Neely

                            Kevin McFarlane wrote:

                            I remember reading a tale about how the new Start menu in Vista was arrived at. May have been on the Joel site?

                            he linked to it... http://moishelettvin.blogspot.com/2006/11/windows-shutdown-crapfest.html[^]

                            The European Way of War: Blow your own continent up. The American Way of War: Go over and help them.

                            K Offline
                            K Offline
                            Kevin McFarlane
                            wrote on last edited by
                            #28

                            Thanks.

                            Kevin

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                            • D Douglas Troy

                              Jim Crafton wrote:

                              Don't grow into a giant? Seriously, growing into a gargantuan company is a conscious choice that get's made by one or more people in the company, whether anyone wants to admit it or not. Focus on your product, focus on your customers, and work within sustainable limits.

                              I just said, almost exactly, this very thing, just the other day ... it is so very true.


                              :..::. Douglas H. Troy ::..
                              Bad Astronomy |VCF|wxWidgets|WTL

                              J Offline
                              J Offline
                              Jim Crafton
                              wrote on last edited by
                              #29

                              So why the hell does no one seem to really bother giving it try? Why the obsession, note emphasis on "obsession" with being the absolute biggest company? Given all the evidence that things quickly go downhill, for the product, for the customer, for employees, etc, why do people insist on pursuing this as a long term goal?

                              ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

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                              • R Rama Krishna Vavilala

                                Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

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                                M Offline
                                martin_hughes
                                wrote on last edited by
                                #30

                                Rama Krishna Vavilala wrote:

                                What kind of environment and hierarchy, do you think will have reduced politics?

                                Make your company a two man outfit. People invariably rub eachother up the wrong way sooner or later, it's in our nature. In a two man outfit that could turn into a disagreement, an argument or an all-out fist fight but it'll never be political. Get a third person in, however, and it will always be a political game as each side participating in the argument tries to convice this third entity of the rightness of their ideological position and why their oponent is a complete and utter arse-head.

                                print "http://www.codeproject.com".toURL().text Ain't that Groovy?

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                                • R Rama Krishna Vavilala

                                  Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

                                  C Offline
                                  C Offline
                                  Chris Losinger
                                  wrote on last edited by
                                  #31

                                  i prefer an iron-fisted dictatorship. any dissent or gossip is crushed mercilessly and the people work in perpetual fear of angering the boss.

                                  image processing toolkits | batch image processing

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                                  • R Rama Krishna Vavilala

                                    Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

                                    R Offline
                                    R Offline
                                    realJSOP
                                    wrote on last edited by
                                    #32

                                    There are always politics in ANY company, because politics is knowing who you can and cannot call "dipshit" to their face during the course of a normal work day.

                                    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                    -----
                                    "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

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                                    • C Chris Losinger

                                      i prefer an iron-fisted dictatorship. any dissent or gossip is crushed mercilessly and the people work in perpetual fear of angering the boss.

                                      image processing toolkits | batch image processing

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                                      PIEBALDconsult
                                      wrote on last edited by
                                      #33

                                      Yes, I was going to say that. "My way or the highway."

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                                      • R Rama Krishna Vavilala

                                        Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

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                                        P Offline
                                        Pete OHanlon
                                        wrote on last edited by
                                        #34

                                        Rama Krishna Vavilala wrote:

                                        But let's say you are starting a new software company.

                                        Treat everybody as an equal. Treat everybody the same way - just because the receptionist doesn't cut code doesn't make them any less important than the star coder. Criticise in private and praise in public - and don't punish people for disagreeing with you; everybody is entitled to an opinion. Finally - no mandatory overtime. If you've got a problem with schedule slippage then it generally means that you've screwed up. Don't try to punish somebody else for your mistakes; suck it up and take it like an adult.

                                        "WPF has many lovers. It's a veritable porn star!" - Josh Smith

                                        As Braveheart once said, "You can take our freedom but you'll never take our Hobnobs!" - Martin Hughes.

                                        My blog | My articles | MoXAML PowerToys | Onyx

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                                        • R Rama Krishna Vavilala

                                          Let me get it straight first: Wherever there are people there will be some kind of politics? I also sincerely feel that some environments breed politics much more than some other environments. But let's say you are starting a new software company. What kind of environment and hierarchy, do you think will have reduced politics? Flattened hierarchy comes to my mind first. What else?

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                                          M Offline
                                          Member 96
                                          wrote on last edited by
                                          #35

                                          Have as few employees as possible and run it like a Stalinist dictatorship.


                                          "Creating your own blog is about as easy as creating your own urine, and you're about as likely to find someone else interested in it." -- Lore Sjöberg

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