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Western Digital Sucks

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  • S Offline
    S Offline
    Snowman58
    wrote on last edited by
    #1

    I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

    Melting Away www.deals-house.com www.innovative--concepts.com

    realJSOPR J L D T 6 Replies Last reply
    0
    • S Snowman58

      I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

      Melting Away www.deals-house.com www.innovative--concepts.com

      realJSOPR Offline
      realJSOPR Offline
      realJSOP
      wrote on last edited by
      #2

      I have nothing but western digital drives at home (well, and one seagate). I've never had a problem with a WD drive.

      "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
      -----
      "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

      K 1 Reply Last reply
      0
      • S Snowman58

        I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

        Melting Away www.deals-house.com www.innovative--concepts.com

        J Offline
        J Offline
        John M Drescher
        wrote on last edited by
        #3

        At work I have purchased > 200 SATA drives in the last 12 years and in this time 1 to 3% of the drives were DOA. It does not matter what manufacturer. Some of this is dependent on of how well it was shipped. If the drive fell off the UPS truck (even in its protective box) the odds are that it will not work. Although I admit the DOA rate has increased in recent years. This is partly due to shipping and part due to the reduced costs of drives compared to years back. I believe quality assurance testing has been cut by all 5 SATA manufacturers.

        John

        realJSOPR 1 Reply Last reply
        0
        • realJSOPR realJSOP

          I have nothing but western digital drives at home (well, and one seagate). I've never had a problem with a WD drive.

          "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
          -----
          "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

          K Offline
          K Offline
          kinar
          wrote on last edited by
          #4

          agreed. WD is my preferred brand ever since seagate went to crap a while back.

          P 1 Reply Last reply
          0
          • J John M Drescher

            At work I have purchased > 200 SATA drives in the last 12 years and in this time 1 to 3% of the drives were DOA. It does not matter what manufacturer. Some of this is dependent on of how well it was shipped. If the drive fell off the UPS truck (even in its protective box) the odds are that it will not work. Although I admit the DOA rate has increased in recent years. This is partly due to shipping and part due to the reduced costs of drives compared to years back. I believe quality assurance testing has been cut by all 5 SATA manufacturers.

            John

            realJSOPR Offline
            realJSOPR Offline
            realJSOP
            wrote on last edited by
            #5

            New Egg's shipping has turned to crap. They're hardly packing the boxes with shipping material anymore.

            "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
            -----
            "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

            J 1 Reply Last reply
            0
            • S Snowman58

              I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

              Melting Away www.deals-house.com www.innovative--concepts.com

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #6

              I've bought about 200 hard drives over the past few years (mostly for work) mostly Seagate NS but some WD Caviars as well, not one DOA. In fact just one long term in service failure. Two static deaths and on 12V across the PCB though. :doh:

              Visit http://www.notreadytogiveup.com/[^] and do something special today.

              1 Reply Last reply
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              • realJSOPR realJSOP

                New Egg's shipping has turned to crap. They're hardly packing the boxes with shipping material anymore.

                "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                -----
                "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                J Offline
                J Offline
                John M Drescher
                wrote on last edited by
                #7

                John Simmons / outlaw programmer wrote:

                New Egg's shipping has turned to crap.

                We have sent them back around 10 drives because they were DOA most likely because of bad packaging. Hmm. I guess that makes my 1 to 3% number be way too low...

                John

                1 Reply Last reply
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                • S Snowman58

                  I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

                  Melting Away www.deals-house.com www.innovative--concepts.com

                  D Offline
                  D Offline
                  DaveX86
                  wrote on last edited by
                  #8

                  I had a WD bought in 2005 crap out on me...I ran Runtime Software's 'GetDataBack for NTFS Drives' utility to get my stuff back...got most of it but lost my Outlook data file which had half my life in it (yes, I'm backing it up now). It seemed like WD were premium quality for a while but the last few years they have been slowly sneaking down the quality. We just got another one in here that made noises like a rusty ball bearing. I used to totally swear by Seagate back in the day but they let me down as well. So, what's a good drive these days?

                  1 Reply Last reply
                  0
                  • S Snowman58

                    I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

                    Melting Away www.deals-house.com www.innovative--concepts.com

                    J Offline
                    J Offline
                    John M Drescher
                    wrote on last edited by
                    #9

                    Snowman58 wrote:

                    Anyone have a recommendation on good recovery software for SATA drives?

                    When you hear the repeated clicks trying to seek noise you are most likely past the point of any recovery software. Before that if the sound is intermittent then software that does a bit for bit copy to new drive is great. I use the linux utility dd for this purpose and I have recovered a few disks taht way at work. However I did loose an important one (one from a friend with no backup) once because it took too long for me to get the required software installed. Every time after that I just boot off a systemrescuecd (http://www.sysresccd.org[^]) and I am ready to start copying in less than 5 minutes after plugging the drive in.

                    John

                    modified on Wednesday, July 29, 2009 6:10 PM

                    S 1 Reply Last reply
                    0
                    • K kinar

                      agreed. WD is my preferred brand ever since seagate went to crap a while back.

                      P Offline
                      P Offline
                      Paul Conrad
                      wrote on last edited by
                      #10

                      kinar wrote:

                      WD is my preferred brand ever since seagate went to crap

                      I agree on that, too. Used to have a Seagate drive, and well, after my experience with it, WD all the way.

                      "The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon "Not only do you continue to babble nonsense, you can't even correctly remember the nonsense you babbled just minutes ago." - Rob Graham

                      1 Reply Last reply
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                      • S Snowman58

                        I just tried to install a brand new Western Digital Caviar Blue WD3200AAJS 320GB. - Not recognized in BIOS - Makes head searching noises Downloaded the WD diagnostic tools. - Not recognized by WD software. Write RMA request and wait. OK any vendor can have a bad day; however while checking this out, I dug out a stack of HD's that have failed recently. We were unable to recover data from any of them because they can not be seen by any of our tools, Spinrite, etc. Four of them were WD's and one Hitachi. That makes five failed WD drives in the last 12 months. Not good. Anyone have a recommendation on good recovery software for SATA drives?

                        Melting Away www.deals-house.com www.innovative--concepts.com

                        T Offline
                        T Offline
                        Todd Smith
                        wrote on last edited by
                        #11

                        10% is the average fail rate of hardware. And HD's usually fail in a batch so similar serial numbers will often fail around the same time. Remember: never build a raid array with similar drives.

                        Todd Smith

                        1 Reply Last reply
                        0
                        • J John M Drescher

                          Snowman58 wrote:

                          Anyone have a recommendation on good recovery software for SATA drives?

                          When you hear the repeated clicks trying to seek noise you are most likely past the point of any recovery software. Before that if the sound is intermittent then software that does a bit for bit copy to new drive is great. I use the linux utility dd for this purpose and I have recovered a few disks taht way at work. However I did loose an important one (one from a friend with no backup) once because it took too long for me to get the required software installed. Every time after that I just boot off a systemrescuecd (http://www.sysresccd.org[^]) and I am ready to start copying in less than 5 minutes after plugging the drive in.

                          John

                          modified on Wednesday, July 29, 2009 6:10 PM

                          S Offline
                          S Offline
                          Snowman58
                          wrote on last edited by
                          #12

                          I use Hiren rescue cd's and have had good luck on IDE drives, but virtually no success with SADA drives. With no real insight into the problem, I speculate that the SADA on disk controller is failing which seems to render the disk unrecoverable, even though the data might be OK. Spinrite, WD recover, etc. simply throw up their hands because the drive can't be "seen". You are right about the continuous seeking sounds - I don't even bother trying recovering those. Fortunately the latest one like that was brand new and never had any data on it. I'll try out the sysresccd rescue CD. Thanks

                          Melting Away www.deals-house.com www.innovative--concepts.com

                          J 1 Reply Last reply
                          0
                          • S Snowman58

                            I use Hiren rescue cd's and have had good luck on IDE drives, but virtually no success with SADA drives. With no real insight into the problem, I speculate that the SADA on disk controller is failing which seems to render the disk unrecoverable, even though the data might be OK. Spinrite, WD recover, etc. simply throw up their hands because the drive can't be "seen". You are right about the continuous seeking sounds - I don't even bother trying recovering those. Fortunately the latest one like that was brand new and never had any data on it. I'll try out the sysresccd rescue CD. Thanks

                            Melting Away www.deals-house.com www.innovative--concepts.com

                            J Offline
                            J Offline
                            John M Drescher
                            wrote on last edited by
                            #13

                            sysrescuecd is only good for you if you know a little linux though. Its basically a linux livecd with a combination of console and GUI programs that aide in linux and windows system recovery.

                            John

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