Installing Expression Studio Bricks my Laptop
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I've now tried installing Expression Studio 3 three times (downloaded via the WebSiteSpark) program. The first two I tried a mounted ISO, and for the third, I wrote the image to CD. With all three, a few seconds after booting, and a BSOD that requires speed-reading to comprehend, the machine restarts, ad infinitum. I can start in safe mode and do a system restore to a checkpoint created yesterday, before the logged changes for today, which are "Installed DirectX". After the restore, everything is fine. I'm running XP SP2 on an HP Pavilion dv9205us, but had to cheat and use drivers for another HP, as no XP drivers are available for this one. Any advice on how to diagnose or fix this issue will be greatly appreciated.
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I've now tried installing Expression Studio 3 three times (downloaded via the WebSiteSpark) program. The first two I tried a mounted ISO, and for the third, I wrote the image to CD. With all three, a few seconds after booting, and a BSOD that requires speed-reading to comprehend, the machine restarts, ad infinitum. I can start in safe mode and do a system restore to a checkpoint created yesterday, before the logged changes for today, which are "Installed DirectX". After the restore, everything is fine. I'm running XP SP2 on an HP Pavilion dv9205us, but had to cheat and use drivers for another HP, as no XP drivers are available for this one. Any advice on how to diagnose or fix this issue will be greatly appreciated.
Ah the lightning BSOD. Next time you install it and it starts with the BSOD, reboot and tap F8 and when the Windows Advanced Boot options come up select Disable Automatic Restart on System Failure. That will give you all the time you need to read the BSOD. If it works in normal Safe mode it appears that there is a conflict with some driver. If you have Windows debugger you can look inside the actual dump file to find out what the problem is. About 90% of BSOD's are fixable. If you don't have windbg you can download it from microsoft, or if you'd rather. You can email me the minidump files located at c:\Windows\Minidumps and I will debug it and let you know what I find. Maybe We can get it to work.
Zach