Tried to buy flowers online...
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But when I proceeded to checkout, the payment form was already populated with someone else's details - complete with phone numbers, email and credit card numbers! :wtf: This was their response: "Essentially, there was a coding error that went out with the email promotion and when 2 people clicked on process order (at checkout) within 15 seconds of each other, the details had not cleared from the session. Normally, the details would clear immediately" As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
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But when I proceeded to checkout, the payment form was already populated with someone else's details - complete with phone numbers, email and credit card numbers! :wtf: This was their response: "Essentially, there was a coding error that went out with the email promotion and when 2 people clicked on process order (at checkout) within 15 seconds of each other, the details had not cleared from the session. Normally, the details would clear immediately" As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
How would you 'hold them accountable' ? I would consider emailing the other person and asking 'is this really your credit card number' ? From an anonymous address in case they decided to blame you, I guess.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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But when I proceeded to checkout, the payment form was already populated with someone else's details - complete with phone numbers, email and credit card numbers! :wtf: This was their response: "Essentially, there was a coding error that went out with the email promotion and when 2 people clicked on process order (at checkout) within 15 seconds of each other, the details had not cleared from the session. Normally, the details would clear immediately" As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
Just hope that the delay for the person after you was more than 15 seconds :sigh:
Steve _________________ I C(++) therefore I am
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But when I proceeded to checkout, the payment form was already populated with someone else's details - complete with phone numbers, email and credit card numbers! :wtf: This was their response: "Essentially, there was a coding error that went out with the email promotion and when 2 people clicked on process order (at checkout) within 15 seconds of each other, the details had not cleared from the session. Normally, the details would clear immediately" As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
It depends. Did you change the address and click purchase? :) I'd fall in the outraged category. Would not buy from there. Who knows what other mistakes they have up their sleve. Not sure there is much you can do about it -- perhaps forward the emails to your credit card company.
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It depends. Did you change the address and click purchase? :) I'd fall in the outraged category. Would not buy from there. Who knows what other mistakes they have up their sleve. Not sure there is much you can do about it -- perhaps forward the emails to your credit card company.
Robert Surtees wrote:
Who knows what other mistakes they have up their sleve
Yeah, they could be terrible spellers!
------------------------------------ In science, 'fact' can only mean 'confirmed to such a degree that it would be perverse to withhold provisional assent.' I suppose that apples might start to rise tomorrow, but the possibility does not merit equal time in physics classrooms. Stephen J Gould
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How would you 'hold them accountable' ? I would consider emailing the other person and asking 'is this really your credit card number' ? From an anonymous address in case they decided to blame you, I guess.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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Yeah, I emailed the girl and she cancelled her credit card. I guess I was kind of hoping the company would acknowledge they made a mistake and advise customers their cc could have been compromised. Hmm don't think that's going to happen.
you could always send an e-mail to the local TV news crew - I'm sure that after the story airs, something would get done...
Steve _________________ I C(++) therefore I am
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Robert Surtees wrote:
Who knows what other mistakes they have up their sleve
Yeah, they could be terrible spellers!
------------------------------------ In science, 'fact' can only mean 'confirmed to such a degree that it would be perverse to withhold provisional assent.' I suppose that apples might start to rise tomorrow, but the possibility does not merit equal time in physics classrooms. Stephen J Gould
The sleve is found on a short sleve shirt as opposed to what is found on long sleeved ones. Now, gimmie your credit card number.
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you could always send an e-mail to the local TV news crew - I'm sure that after the story airs, something would get done...
Steve _________________ I C(++) therefore I am
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Yeah but question is should I? Someone in their IT department obviously made a really bad mistake. Happens to the best of us I think.
Yes but thats also a company that has no zero QA testers. Who knows, this event could make them see the light, hire a few tests, start enhancing their software process and otherwise improce the work quality of their development team. Or get someone fired as a sacraficial scapegoat.
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But when I proceeded to checkout, the payment form was already populated with someone else's details - complete with phone numbers, email and credit card numbers! :wtf: This was their response: "Essentially, there was a coding error that went out with the email promotion and when 2 people clicked on process order (at checkout) within 15 seconds of each other, the details had not cleared from the session. Normally, the details would clear immediately" As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
RyanEK wrote:
as a developer i'm a little understanding
Really? Why? Why be understanding of crappy development - there's already too much of that going on in the world - and there's no excuse for a screw-up like that...
Java, Basic, who cares - it's all a bunch of tree-hugging hippy cr*p
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But when I proceeded to checkout, the payment form was already populated with someone else's details - complete with phone numbers, email and credit card numbers! :wtf: This was their response: "Essentially, there was a coding error that went out with the email promotion and when 2 people clicked on process order (at checkout) within 15 seconds of each other, the details had not cleared from the session. Normally, the details would clear immediately" As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
RyanEK wrote:
As a consumer i'm pretty outraged, but as a developer i'm a little understanding. Should they be held accountable for this or should I just let it go and just never shop there again?
I wouldn't be understanding, and I don't know how you could think to do anything other than leave that site, what if it was your details on someone elses computer next time, only they're less honest.
He who makes a beast out of himself gets rid of the pain of being a man.