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  3. Why HP/Compaq sucks today

Why HP/Compaq sucks today

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  • J Offline
    J Offline
    Joe Woodbury
    wrote on last edited by
    #1

    My daughter's grandmother-in-law passed away. She had an older Sempron Compaq/HP system. While cleaning it up, I found that it had a pirated copy of XP Pro on it. Okay, I'll just do a system restore, but there are no discs because HP is too damn cheap to send discs with their systems and most people don't know that you can make a copy of them. So I contact support and find that they don't have ISOs of the discs I can download. But, I can buy them from someone else for $27 plus shipping. Just how freaking hard is it for HP to provide ISOs of their out-of-warranty systems? Idiots. (I will say that the support guy I chatted with was very good and courteous, so I have nothing against him.)

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    • J Joe Woodbury

      My daughter's grandmother-in-law passed away. She had an older Sempron Compaq/HP system. While cleaning it up, I found that it had a pirated copy of XP Pro on it. Okay, I'll just do a system restore, but there are no discs because HP is too damn cheap to send discs with their systems and most people don't know that you can make a copy of them. So I contact support and find that they don't have ISOs of the discs I can download. But, I can buy them from someone else for $27 plus shipping. Just how freaking hard is it for HP to provide ISOs of their out-of-warranty systems? Idiots. (I will say that the support guy I chatted with was very good and courteous, so I have nothing against him.)

      S Offline
      S Offline
      Snowman58
      wrote on last edited by
      #2

      And they wonder why people end up using pirated copies. The customer service of a bit torrent is more responsive!

      Melting Away www.deals-house.com www.innovative--concepts.com

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      • J Joe Woodbury

        My daughter's grandmother-in-law passed away. She had an older Sempron Compaq/HP system. While cleaning it up, I found that it had a pirated copy of XP Pro on it. Okay, I'll just do a system restore, but there are no discs because HP is too damn cheap to send discs with their systems and most people don't know that you can make a copy of them. So I contact support and find that they don't have ISOs of the discs I can download. But, I can buy them from someone else for $27 plus shipping. Just how freaking hard is it for HP to provide ISOs of their out-of-warranty systems? Idiots. (I will say that the support guy I chatted with was very good and courteous, so I have nothing against him.)

        M Offline
        M Offline
        Miszou
        wrote on last edited by
        #3

        I've ran into the exact same issue, and it's ridiculous. I was trying to restore an old system for a friend and HP didn't have ISO's, CD's or anything they could let me have. Basically told me I had to buy another copy of Windows. :mad: I told them to get lost. And based on my laptop experience, I recommend MSI[^] to anyone that asks about laptops now.

        The StartPage Randomizer - The Windows Cheerleader - Twitter

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        • J Joe Woodbury

          My daughter's grandmother-in-law passed away. She had an older Sempron Compaq/HP system. While cleaning it up, I found that it had a pirated copy of XP Pro on it. Okay, I'll just do a system restore, but there are no discs because HP is too damn cheap to send discs with their systems and most people don't know that you can make a copy of them. So I contact support and find that they don't have ISOs of the discs I can download. But, I can buy them from someone else for $27 plus shipping. Just how freaking hard is it for HP to provide ISOs of their out-of-warranty systems? Idiots. (I will say that the support guy I chatted with was very good and courteous, so I have nothing against him.)

          D Offline
          D Offline
          Dan Neely
          wrote on last edited by
          #4

          Google around, I neglected to bookmark it when it was posted here a few months ago, but you can edit something while slipstreaming tan install image to change if it takes a retail/oem/msdn key. As long as the COA hasn't been scraped off the case you'll be good to go there.

          3x12=36 2x12=24 1x12=12 0x12=18

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          • J Joe Woodbury

            My daughter's grandmother-in-law passed away. She had an older Sempron Compaq/HP system. While cleaning it up, I found that it had a pirated copy of XP Pro on it. Okay, I'll just do a system restore, but there are no discs because HP is too damn cheap to send discs with their systems and most people don't know that you can make a copy of them. So I contact support and find that they don't have ISOs of the discs I can download. But, I can buy them from someone else for $27 plus shipping. Just how freaking hard is it for HP to provide ISOs of their out-of-warranty systems? Idiots. (I will say that the support guy I chatted with was very good and courteous, so I have nothing against him.)

            B Offline
            B Offline
            baloneyman
            wrote on last edited by
            #5

            I sympathize. Had the same problem with HP. Wound up paying around 30 bucks for restore CDs when helping someone out. A month or two later, someone had a problem with a Dell, those guys FedEx'd me restore disks for free. Guess who gets my recomendations in the future.... Roy

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