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  3. Stupid Router!!!

Stupid Router!!!

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  • P Offline
    P Offline
    Paul Unsworth
    wrote on last edited by
    #1

    Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

    oooo, the Jedi's will feel this one....

    M C B M P 19 Replies Last reply
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    • P Paul Unsworth

      Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

      oooo, the Jedi's will feel this one....

      M Offline
      M Offline
      Marc Clifton
      wrote on last edited by
      #2

      Well, I once drove an hour and half to a client who was complaining about intermittent network connection simply to hear that singular "click" that occurs when you properly plug in an ethernet cable. Marc

      P S 2 Replies Last reply
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      • P Paul Unsworth

        Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

        oooo, the Jedi's will feel this one....

        C Offline
        C Offline
        CPallini
        wrote on last edited by
        #3

        Power supply? I've had problems with a D-Link model having switching-mode power supply. :)

        If the Lord God Almighty had consulted me before embarking upon the Creation, I would have recommended something simpler. -- Alfonso the Wise, 13th Century King of Castile.
        This is going on my arrogant assumptions. You may have a superb reason why I'm completely wrong. -- Iain Clarke
        [My articles]

        P 1 Reply Last reply
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        • P Paul Unsworth

          Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

          oooo, the Jedi's will feel this one....

          B Offline
          B Offline
          benjymous
          wrote on last edited by
          #4

          ADSL? If so, try a different filter adaptor thing - We started to notice a crackle on the phone line, which I eventually found got a lot worse if you touched, or brushed past the filter (damn cats!) - Replacing it with a new one made the phone line quiet again, and made our ADSL go up in speed by about a megabit! (An easy test is do what I did - pick up the phone, start dialing (so the dial tone goes), and give the filter a poke/wobble - if you hear a crackle on the line, then this will almost certainly be upsetting your router too!)

          Help me! I'm turning into a grapefruit! Buzzwords!

          P 1 Reply Last reply
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          • M Marc Clifton

            Well, I once drove an hour and half to a client who was complaining about intermittent network connection simply to hear that singular "click" that occurs when you properly plug in an ethernet cable. Marc

            P Offline
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            Paul Unsworth
            wrote on last edited by
            #5

            Haha, I hope you got expenses... ;P Thankfully I've already checked cables etc. Even used new ones. Still the same. The most annoying thing about it is I'm trying to start a business with some guys I used to work with, and they store projects etc on my servers at home. With this router, the poor sods can't VPN over. Most frustrating...

            oooo, the Jedi's will feel this one....

            S 1 Reply Last reply
            0
            • B benjymous

              ADSL? If so, try a different filter adaptor thing - We started to notice a crackle on the phone line, which I eventually found got a lot worse if you touched, or brushed past the filter (damn cats!) - Replacing it with a new one made the phone line quiet again, and made our ADSL go up in speed by about a megabit! (An easy test is do what I did - pick up the phone, start dialing (so the dial tone goes), and give the filter a poke/wobble - if you hear a crackle on the line, then this will almost certainly be upsetting your router too!)

              Help me! I'm turning into a grapefruit! Buzzwords!

              P Offline
              P Offline
              Paul Unsworth
              wrote on last edited by
              #6

              Fraid Not... It's cable. :sigh: I used to have that problem at my old house though. I also had a bit of a problem with the fact I broke the bit of plastic that locks the cable into the socket. My cats kept harrassing the wire and disconnecting me. I do like my cats as a rule, but they did test me at times with that wire. (Although it was actually my fault for being to lazy to fix it :doh: )

              oooo, the Jedi's will feel this one....

              1 Reply Last reply
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              • P Paul Unsworth

                Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                oooo, the Jedi's will feel this one....

                M Offline
                M Offline
                mav octaval
                wrote on last edited by
                #7

                Try a firmware update if it exists.

                -- Si dos montan un caballo, uno debe ir detrás.

                P 1 Reply Last reply
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                • C CPallini

                  Power supply? I've had problems with a D-Link model having switching-mode power supply. :)

                  If the Lord God Almighty had consulted me before embarking upon the Creation, I would have recommended something simpler. -- Alfonso the Wise, 13th Century King of Castile.
                  This is going on my arrogant assumptions. You may have a superb reason why I'm completely wrong. -- Iain Clarke
                  [My articles]

                  P Offline
                  P Offline
                  Paul Unsworth
                  wrote on last edited by
                  #8

                  Ooo, not sure about that. It's a Cisco Lynksis jobby. Quite basic really. I can still communicate with other machines on my network when tinternet connection is lost. :( Thanks though. :-D

                  oooo, the Jedi's will feel this one....

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                  • M mav octaval

                    Try a firmware update if it exists.

                    -- Si dos montan un caballo, uno debe ir detrás.

                    P Offline
                    P Offline
                    Paul Unsworth
                    wrote on last edited by
                    #9

                    :doh: I cant believe I've not thought of that... I don't see what would have changed to cause the WAN drop out, but I'll give this a go. Thanks :-D

                    oooo, the Jedi's will feel this one....

                    1 Reply Last reply
                    0
                    • P Paul Unsworth

                      Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                      oooo, the Jedi's will feel this one....

                      P Offline
                      P Offline
                      Pete OHanlon
                      wrote on last edited by
                      #10

                      Is it a wireless router? If so, check it's not near items such as a cordless telephone, satellite receiver, and a host of other devices that will interfere it.

                      "WPF has many lovers. It's a veritable porn star!" - Josh Smith

                      As Braveheart once said, "You can take our freedom but you'll never take our Hobnobs!" - Martin Hughes.

                      My blog | My articles | MoXAML PowerToys | Onyx

                      P 1 Reply Last reply
                      0
                      • P Paul Unsworth

                        Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                        oooo, the Jedi's will feel this one....

                        T Offline
                        T Offline
                        The Real Geek
                        wrote on last edited by
                        #11

                        I have been having a similar problem with cable (virgin) in south england on and off for a few weeks now. Reseting the modem solves it, as does reseting the firewall. Keep meaning to 'phone them but not had time yet.

                        P C 2 Replies Last reply
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                        • T The Real Geek

                          I have been having a similar problem with cable (virgin) in south england on and off for a few weeks now. Reseting the modem solves it, as does reseting the firewall. Keep meaning to 'phone them but not had time yet.

                          P Offline
                          P Offline
                          Paul Unsworth
                          wrote on last edited by
                          #12

                          Mines virgin too. Do you think it could be to do with the weather? It seems to have been worse since we got all that snow. :confused:

                          oooo, the Jedi's will feel this one....

                          E 1 Reply Last reply
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                          • P Pete OHanlon

                            Is it a wireless router? If so, check it's not near items such as a cordless telephone, satellite receiver, and a host of other devices that will interfere it.

                            "WPF has many lovers. It's a veritable porn star!" - Josh Smith

                            As Braveheart once said, "You can take our freedom but you'll never take our Hobnobs!" - Martin Hughes.

                            My blog | My articles | MoXAML PowerToys | Onyx

                            P Offline
                            P Offline
                            Paul Unsworth
                            wrote on last edited by
                            #13

                            It is wireless, but I'm getting the same problem with wired machines. Communication between the machines on my network is ok. It's just the WAN. :(

                            oooo, the Jedi's will feel this one....

                            R G 2 Replies Last reply
                            0
                            • P Paul Unsworth

                              Ooo, not sure about that. It's a Cisco Lynksis jobby. Quite basic really. I can still communicate with other machines on my network when tinternet connection is lost. :( Thanks though. :-D

                              oooo, the Jedi's will feel this one....

                              R Offline
                              R Offline
                              realJSOP
                              wrote on last edited by
                              #14

                              Get a Zywall 2+. It's a much better router than a Linksys will ever be. OTOH, you could try installing the open-source WRT bios and see if that fixes it.

                              .45 ACP - because shooting twice is just silly
                              -----
                              "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                              -----
                              "The staggering layers of obscenity in your statement make it a work of art on so many levels." - J. Jystad, 2001

                              1 Reply Last reply
                              0
                              • P Paul Unsworth

                                It is wireless, but I'm getting the same problem with wired machines. Communication between the machines on my network is ok. It's just the WAN. :(

                                oooo, the Jedi's will feel this one....

                                R Offline
                                R Offline
                                realJSOP
                                wrote on last edited by
                                #15

                                If that's the case, call your cable provider.

                                .45 ACP - because shooting twice is just silly
                                -----
                                "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                -----
                                "The staggering layers of obscenity in your statement make it a work of art on so many levels." - J. Jystad, 2001

                                S 1 Reply Last reply
                                0
                                • P Paul Unsworth

                                  Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                                  oooo, the Jedi's will feel this one....

                                  R Offline
                                  R Offline
                                  ragnaroknrol
                                  wrote on last edited by
                                  #16

                                  Connect directly into the cable modem and do some pings to known good sites. See how the speed looks. Try doing this when you know it is good and when it is acting flaky. Then connect to whatever router you are using and ping the exact same sites while having only the same machine on the router. This establishes a baseline so you can check to see if it is actually the WAN or the router causing issues. If it is the same speed for both units(within 5%), the router is not likely to be the culprit. At that point traceroute might shed light on whether the network is having problems at certain points or if it is just plain lousy everywhere. If it is the network, call and ask what the deal is. If they give you some excuses, indicate that DSL is a very nice alternative. This almost always gets them to look into something and suddenly the speed goes up. I think at least one company I have dealt with was being throttled by the cable company for being suspected of "sharing too much" and after he complained that his business' connection sucked and clients couldn't connect to do business related stuff his network bandwidth got really good again. Finally, if everything else fails, call in an old priest and a young priest to get rid of the demons. If you can't find that, get a chicken and a "Vodoun for Dummies" book.

                                  P 1 Reply Last reply
                                  0
                                  • R ragnaroknrol

                                    Connect directly into the cable modem and do some pings to known good sites. See how the speed looks. Try doing this when you know it is good and when it is acting flaky. Then connect to whatever router you are using and ping the exact same sites while having only the same machine on the router. This establishes a baseline so you can check to see if it is actually the WAN or the router causing issues. If it is the same speed for both units(within 5%), the router is not likely to be the culprit. At that point traceroute might shed light on whether the network is having problems at certain points or if it is just plain lousy everywhere. If it is the network, call and ask what the deal is. If they give you some excuses, indicate that DSL is a very nice alternative. This almost always gets them to look into something and suddenly the speed goes up. I think at least one company I have dealt with was being throttled by the cable company for being suspected of "sharing too much" and after he complained that his business' connection sucked and clients couldn't connect to do business related stuff his network bandwidth got really good again. Finally, if everything else fails, call in an old priest and a young priest to get rid of the demons. If you can't find that, get a chicken and a "Vodoun for Dummies" book.

                                    P Offline
                                    P Offline
                                    Paul Unsworth
                                    wrote on last edited by
                                    #17

                                    Sounds like a good course of action. Thanks. I'll try that tonight. If not, then hopefully my WAN connection will hold out long enough to order Voodoo for Dummies from Amazon. :laugh:

                                    oooo, the Jedi's will feel this one....

                                    1 Reply Last reply
                                    0
                                    • P Paul Unsworth

                                      Mines virgin too. Do you think it could be to do with the weather? It seems to have been worse since we got all that snow. :confused:

                                      oooo, the Jedi's will feel this one....

                                      E Offline
                                      E Offline
                                      Electron Shepherd
                                      wrote on last edited by
                                      #18

                                      Paul Unsworth wrote:

                                      Do you think it could be to do with the weather?

                                      It could be. Our previous office had a leased line that was routed in part over a microwave link. That dropped out sometimes in really heavy rain. We complained to the service provider and they changed the routing so it was all on land-based lines/fibres, and the problem went away.

                                      Server and Network Monitoring

                                      1 Reply Last reply
                                      0
                                      • P Paul Unsworth

                                        Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                                        oooo, the Jedi's will feel this one....

                                        D Offline
                                        D Offline
                                        daniilzol
                                        wrote on last edited by
                                        #19

                                        I assume you got router connected to cable modem with all your computers hooked up to the router. If so first thing you do is to determine if that's your WAN port on the router misbehaving or if that's your cable modem. Try different router first, see if that works. If it does, your old router's WAN port was the problem. If it doesn't you could hook up your PC directly to the cable modem and test it that way, but then unless you have software firewall installed on your PC you'd be opening your PC to everybody (your PC would be assigned public IP and you won't have NAT protection from the router). Your choice. Most of the times the router is fine, and it's the cable/isp that's the problem though. If that's the case you got three possible problems: 1. Faulty cable modem 2. Faulty coax cables or connectors 3. You got crappy signal for whatever reason You can ask your ISP to replace your cable modem if you're renting (or buy new one if you own). Some cable modems also have service web page that you can access if you connect directly to the cable modem. Normally that page will tell you signal strength and other technical parameters. For specifics check out google or dslreports.com for your particular model. And of course you can call your ISP and ask them to check out your signal from their end. I've struggled with faulty cables/connectors a lot when I switched from ADSL to cable. The first tech put in some crappy thin cable which got cut, no idea how, there was zero yard work done around the house. The cable worked fine, but I was losing connection more and more often until one day it just didn't come back up. The second tech sent in to fix the problem put in a nice gauge cable, but did a crappy job with connectors. A month later I started getting connection problems again until one day the internet was dead. Third tech came, determined that it was a bad connector going into the house, reterminated wire and put everything back in. It's been 2 or 3 months since then and I only had one connection reset. So far so good, but I'll keep my fingers crossed just in case. Good luck. Dealing with ISP is always frustrating.

                                        1 Reply Last reply
                                        0
                                        • P Paul Unsworth

                                          Haha, I hope you got expenses... ;P Thankfully I've already checked cables etc. Even used new ones. Still the same. The most annoying thing about it is I'm trying to start a business with some guys I used to work with, and they store projects etc on my servers at home. With this router, the poor sods can't VPN over. Most frustrating...

                                          oooo, the Jedi's will feel this one....

                                          S Offline
                                          S Offline
                                          Storm blade
                                          wrote on last edited by
                                          #20

                                          How old is your cable modem? My nephews had an old one from VM that had the symptoms you are describing, called them and they replaced it, connection is fine now.

                                          P 1 Reply Last reply
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