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Foxit Phantom

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  • D Offline
    D Offline
    David Veeneman
    wrote on last edited by
    #1

    I had a bad experience installing Foxit Phantom, Foxit's alternative to Acrobat. The PDF print driver gave me permission exceptions, even on my Administrator account. Foxit has apparently outsourced technical support on the cheap--it was like a very bad comedy. Apparently, they don't know a thing about the program, other than the scripts they have been given. It was capped by a link to a new version of the program that supposedly addressed the problem--and the link didn't work. I asked for a working link and was told to run the existing version as an administrator. After four days of this nonsense, I finally got a working link to an installer with a working print driver. The whole operation seems rather amateur, and I would recommend staying away from them.

    David Veeneman www.veeneman.com

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    • D David Veeneman

      I had a bad experience installing Foxit Phantom, Foxit's alternative to Acrobat. The PDF print driver gave me permission exceptions, even on my Administrator account. Foxit has apparently outsourced technical support on the cheap--it was like a very bad comedy. Apparently, they don't know a thing about the program, other than the scripts they have been given. It was capped by a link to a new version of the program that supposedly addressed the problem--and the link didn't work. I asked for a working link and was told to run the existing version as an administrator. After four days of this nonsense, I finally got a working link to an installer with a working print driver. The whole operation seems rather amateur, and I would recommend staying away from them.

      David Veeneman www.veeneman.com

      R Offline
      R Offline
      Russell Jones
      wrote on last edited by
      #2

      I've been using Foxit for all my pdf needs on Windows for a couple of years now and never had a problem with it. Admittedly I don't use pdf very intensively and I've never had to use their support but I definitely prefer Foxit to Acrobat (if only because I don't get confronted with Adobe's autoupdate thing every 5 mins)

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      • D David Veeneman

        I had a bad experience installing Foxit Phantom, Foxit's alternative to Acrobat. The PDF print driver gave me permission exceptions, even on my Administrator account. Foxit has apparently outsourced technical support on the cheap--it was like a very bad comedy. Apparently, they don't know a thing about the program, other than the scripts they have been given. It was capped by a link to a new version of the program that supposedly addressed the problem--and the link didn't work. I asked for a working link and was told to run the existing version as an administrator. After four days of this nonsense, I finally got a working link to an installer with a working print driver. The whole operation seems rather amateur, and I would recommend staying away from them.

        David Veeneman www.veeneman.com

        D Offline
        D Offline
        Daniel Grunwald
        wrote on last edited by
        #3

        I use Foxit only for their free reader. As PDF printer driver, I use "FreePDF" (used to be "FreePDF XP", but the author dropped the XP after getting asked about Vista compatibility too often - yes it does work just fine). The official site is http://www.freepdfxp.de/[^], apparently there is no English homepage for it. The software is available in English, including an English manual[^] (but the manual is a bit outdated). Basically it's a freeware tool that puts a more user-friendly interface around RedMon[^] and Ghostscript[^].

        S 1 Reply Last reply
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        • D David Veeneman

          I had a bad experience installing Foxit Phantom, Foxit's alternative to Acrobat. The PDF print driver gave me permission exceptions, even on my Administrator account. Foxit has apparently outsourced technical support on the cheap--it was like a very bad comedy. Apparently, they don't know a thing about the program, other than the scripts they have been given. It was capped by a link to a new version of the program that supposedly addressed the problem--and the link didn't work. I asked for a working link and was told to run the existing version as an administrator. After four days of this nonsense, I finally got a working link to an installer with a working print driver. The whole operation seems rather amateur, and I would recommend staying away from them.

          David Veeneman www.veeneman.com

          P Offline
          P Offline
          peterchen
          wrote on last edited by
          #4

          The latest versions of their reader just come with to much crapTM, worse, they insist that the "Run FoxIt reader now" checkbox is by default checked even in the version for redistributors. Which is a totally really great suckage when chaining their setup. As much as it hurts, we are back to redistributing Acrobat Reader.

          Personally, I love the idea that Raymond spends his nights posting bad regexs to mailing lists under the pseudonym of Jane Smith. He'd be like a super hero, only more nerdy and less useful. [Trevel]
          | FoldWithUs! | sighist | µLaunch - program launcher for server core and hyper-v server

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          • D David Veeneman

            I had a bad experience installing Foxit Phantom, Foxit's alternative to Acrobat. The PDF print driver gave me permission exceptions, even on my Administrator account. Foxit has apparently outsourced technical support on the cheap--it was like a very bad comedy. Apparently, they don't know a thing about the program, other than the scripts they have been given. It was capped by a link to a new version of the program that supposedly addressed the problem--and the link didn't work. I asked for a working link and was told to run the existing version as an administrator. After four days of this nonsense, I finally got a working link to an installer with a working print driver. The whole operation seems rather amateur, and I would recommend staying away from them.

            David Veeneman www.veeneman.com

            D Offline
            D Offline
            DaveX86
            wrote on last edited by
            #5

            I use Primo PDF[^] for that, no problems on Win 7 Pro 64...it's free :)

            1 Reply Last reply
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            • D David Veeneman

              I had a bad experience installing Foxit Phantom, Foxit's alternative to Acrobat. The PDF print driver gave me permission exceptions, even on my Administrator account. Foxit has apparently outsourced technical support on the cheap--it was like a very bad comedy. Apparently, they don't know a thing about the program, other than the scripts they have been given. It was capped by a link to a new version of the program that supposedly addressed the problem--and the link didn't work. I asked for a working link and was told to run the existing version as an administrator. After four days of this nonsense, I finally got a working link to an installer with a working print driver. The whole operation seems rather amateur, and I would recommend staying away from them.

              David Veeneman www.veeneman.com

              J Offline
              J Offline
              Jim Crafton
              wrote on last edited by
              #6

              That's a shame because I have found the actual software to be pretty good, at least much more robust and speedy than Acrobat (which is a complete pig).

              ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

              D 1 Reply Last reply
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              • J Jim Crafton

                That's a shame because I have found the actual software to be pretty good, at least much more robust and speedy than Acrobat (which is a complete pig).

                ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                D Offline
                D Offline
                David Veeneman
                wrote on last edited by
                #7

                Yeah--I like the software, when it works, and I've gotten seriously aggravated with Acrobat.

                David Veeneman www.veeneman.com

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                • D Daniel Grunwald

                  I use Foxit only for their free reader. As PDF printer driver, I use "FreePDF" (used to be "FreePDF XP", but the author dropped the XP after getting asked about Vista compatibility too often - yes it does work just fine). The official site is http://www.freepdfxp.de/[^], apparently there is no English homepage for it. The software is available in English, including an English manual[^] (but the manual is a bit outdated). Basically it's a freeware tool that puts a more user-friendly interface around RedMon[^] and Ghostscript[^].

                  S Offline
                  S Offline
                  Steve Mayfield
                  wrote on last edited by
                  #8

                  Sourceforge also has PDFCreator [^] which is what I have been using for the past few years...

                  Steve _________________ I C(++) therefore I am

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