Trade practices
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So, Telstra won't refund me the $400 for the modem they sold me, which they said would upload 2 GB in 15 min, and it took 10 hours. Do any aussies know if my next step is trade practices, or if it's the telecommunications ombudsman ?
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
Christian Graus wrote:
which they said would upload 2 GB in 15 min
That needs about 18 Mbps upload - extremely unlikely that you'd get that. Maybe they meant download speeds?
Regards, Nish
Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
My latest book : C++/CLI in Action / Amazon.com link -
He said, and I quote, "Ah billabong, mate, if I were a sheila kiwi it'd be bloody kiwi, but since there's other things a foot, barbie and where's me beer, it'd be some bloody limey". No idea what any of that means.
we don't say limey, we say pom.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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Christian Graus wrote:
which they said would upload 2 GB in 15 min
That needs about 18 Mbps upload - extremely unlikely that you'd get that. Maybe they meant download speeds?
Regards, Nish
Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
My latest book : C++/CLI in Action / Amazon.com linkI was explicit, I don't care what their reason for lying was.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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we don't say limey, we say pom.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
£10 ticket or a free passage?
------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave
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I was explicit, I don't care what their reason for lying was.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
Christian Graus wrote:
I was explicit, I don't care what their reason for lying was.
Yeah, I got that but don't expect to get 18 Mbps upload on a home connection any time soon, even with a different ISP! Unless you move to Tokyo, Japan where that's probably an entry level home ISP starter account!
Regards, Nish
Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
My latest book : C++/CLI in Action / Amazon.com link -
Presumably this is the modem you posted in the thread below? If so, have a look at http://www.legislation.act.gov.au/a/1954-15/current/pdf/1954-15.pdf[^]. You may find items of interest there.
modified on Wednesday, March 3, 2010 6:28 PM
Yes, I did, and I emailed the store manager with an excerpt, thank you.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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Christian Graus wrote:
I was explicit, I don't care what their reason for lying was.
Yeah, I got that but don't expect to get 18 Mbps upload on a home connection any time soon, even with a different ISP! Unless you move to Tokyo, Japan where that's probably an entry level home ISP starter account!
Regards, Nish
Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
My latest book : C++/CLI in Action / Amazon.com link*grin* yeah, it seemed huge when he offered it, but I'd not done the math. He did, he used a calculator and double checked on my request.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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So, Telstra won't refund me the $400 for the modem they sold me, which they said would upload 2 GB in 15 min, and it took 10 hours. Do any aussies know if my next step is trade practices, or if it's the telecommunications ombudsman ?
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
It is communism at work. Monopolies never work.
Watch the Fall of the Republic (High Quality 2:24:19)[^] Sons Of Liberty - Free Album (They sound very much like Metallica, great lyrics too)[^]
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*grin* yeah, it seemed huge when he offered it, but I'd not done the math. He did, he used a calculator and double checked on my request.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
But are you sure he knew up from down. Is there actually anyone at Telestra that knows up from down?
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It is communism at work. Monopolies never work.
Watch the Fall of the Republic (High Quality 2:24:19)[^] Sons Of Liberty - Free Album (They sound very much like Metallica, great lyrics too)[^]
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Then why doesn't he choose a different ISP?
Watch the Fall of the Republic (High Quality 2:24:19)[^] Sons Of Liberty - Free Album (They sound very much like Metallica, great lyrics too)[^]
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Then why doesn't he choose a different ISP?
Watch the Fall of the Republic (High Quality 2:24:19)[^] Sons Of Liberty - Free Album (They sound very much like Metallica, great lyrics too)[^]
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But are you sure he knew up from down. Is there actually anyone at Telestra that knows up from down?
No, therein lies the issue.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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Then why doesn't he choose a different ISP?
Watch the Fall of the Republic (High Quality 2:24:19)[^] Sons Of Liberty - Free Album (They sound very much like Metallica, great lyrics too)[^]
Because I live in the country, for people in out lying areas, Telstra is the only option ( so yes, they are still a monopoly for some people, but they do have competition in all the cities ).
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
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No, therein lies the issue.
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
Then you should abandon hope, for it is certain that no government functionaries will know up from down.
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So, Telstra won't refund me the $400 for the modem they sold me, which they said would upload 2 GB in 15 min, and it took 10 hours. Do any aussies know if my next step is trade practices, or if it's the telecommunications ombudsman ?
Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.
Lodge a complaint with the ombudsman if they refuse to help you. I've found with Telstra, if you can get an aussie on the other end of the support line, they tend to be more helpful. Case in point, my old man went over his quota by ~$700 and I made a call on his behalf. Spoke to a gentleman by the name of David in Melbourne, he wiped the excess usage charge without me even having to argue. It helps if you're calm and respectful when speaking to them cuz they're used to dealing with morons all day long.
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Christian Graus wrote:
I was explicit, I don't care what their reason for lying was.
Yeah, I got that but don't expect to get 18 Mbps upload on a home connection any time soon, even with a different ISP! Unless you move to Tokyo, Japan where that's probably an entry level home ISP starter account!
Regards, Nish
Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
My latest book : C++/CLI in Action / Amazon.com linkNishant Sivakumar wrote:
Unless you move to Tokyo, Japan
No kidding. I was in Japan for a couple of weeks, and believe it or not, I got blazing (Mbps) download speeds in my hotel room. I was downloading large stuff just for kicks; watching the progress bar go that fast was freaking amazing :)
Regards Senthil _____________________________ My Home Page |My Blog | My Articles | My Flickr | WinMacro