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  3. Ambiguous error messages...

Ambiguous error messages...

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  • E Ennis Ray Lynch Jr

    I blame managers. Personally, I like displaying the raw message from Exceptions. But I usually get overruled and have to output, An Error has occurred. Of course, I do also write to the event log the real error message.

    Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. I also do Android Programming as I find it a refreshing break from the MS. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost

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    Yusuf
    wrote on last edited by
    #17

    Ennis Ray Lynch, Jr. wrote:

    Of course, I do also write to the event log the real error message.

    Huh, Also too write full exception to the event log, also in all my application, I add email notification so, when something gets screwed, I get notified. Recently, I was integrating our app with another companies up. They kept sending me some bullshit data and the app would freak out. I handled all cases graceful, wrote what was happing to my log files, wrote the exception to event log and showed decent error pages [No technical messages]. The IT kept insisting I open loose my error messages so he could see what is happening. Now, this was tested and has been running for years for other customers, but they refuse to accept the error was caused by their data [Bad data]. Finally the issue gets escalated to the boss, and I refused to open it up. {I explained to the boss what was happening and showed him my logs]. Couple days later we got an email, they acknowledged it was their err (aaarrrrggggg!) and things went to the bright side from there on. :doh: :sigh:

    Yusuf May I help you?

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    • T The Digital Worm

      Actually the were busy creating Windows (a buggy one) when you reported DOS errors :laugh:

      WJFK (Write Just for Kicks)

      OriginalGriffO Offline
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      OriginalGriff
      wrote on last edited by
      #18

      Windows began in 1983, and required dos right until 1995. And they didn't stop producing buggy version of windows until, ooo, lessee - about 2236 at a guess?

      Real men don't use instructions. They are only the manufacturers opinion on how to put the thing together.

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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      • I Ian Shlasko

        Hmm... How about a virus that turns the user into a zombie if his computer crashes? The world would be overrun in a matter of hours.

        Proud to have finally moved to the A-Ark. Which one are you in?
        Author of the Guardians Saga (Sci-Fi/Fantasy novels)

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        Yayozama
        wrote on last edited by
        #19

        Ian Shlasko wrote:

        Hmm... How about a virus that turns the user into a zombie if his computer crashes? The world would be overrun in a matter of hours.

        Not if everyone buys the "Uncle Alex's trusty AntiVirus/Firewall" for only 9,999.99 USD each home license...

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        • S Steven J Jowett

          ...don't you just love them? They add challenges to your life.

          Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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          0x3c0
          wrote on last edited by
          #20

          I like to code my Ambiguous messages In haiku layout General Fault has Occurred. The programmer needs Educating - Now!

          OSDev :)

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          • S Steven J Jowett

            ...don't you just love them? They add challenges to your life.

            Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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            Lost User
            wrote on last edited by
            #21

            "An unexpected error ocurred." Blotus Goats.

            Join the cool kids - Come fold with us[^]

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            • S Steven J Jowett

              ...don't you just love them? They add challenges to your life.

              Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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              Kevin Marois
              wrote on last edited by
              #22

              I used to do Visual FoxPro, and occasionally you would get "Fatal error 64 reporting Fatal error 64". I think it was from the Department of Redundancy Department.

              Everything makes sense in someone's mind

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              • E Ennis Ray Lynch Jr

                I blame managers. Personally, I like displaying the raw message from Exceptions. But I usually get overruled and have to output, An Error has occurred. Of course, I do also write to the event log the real error message.

                Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. I also do Android Programming as I find it a refreshing break from the MS. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost

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                hammerstein05
                wrote on last edited by
                #23

                A previous version of our application would popup "Error" and then close the program. When I got to rewriting parts, I managed to put a stack trace with a friendly error at the top as we couldn't rely on the users sending us the error files (mobile devices). Now, whenever there's an error, we'll get "user did this and it popped up.... " [copy and paste of error in its entirety]

                modified on Thursday, August 5, 2010 3:08 PM

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                • I Ian Shlasko

                  Hey, genius idea for a movie plot... Lunatic hooks up a bomb to a Windows 95 machine... The bomb control software is written in VB6. You have to go through a configuration screen to disarm, but if your computer BSODs, it explodes :)

                  Proud to have finally moved to the A-Ark. Which one are you in?
                  Author of the Guardians Saga (Sci-Fi/Fantasy novels)

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                  rastaVnuce
                  wrote on last edited by
                  #24

                  This is more suitable for CSI... The guys there already have experience with VB :)

                  We are using Linux daily to UP our productivity - so UP yours!

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                  • T The Digital Worm

                    And on top of it they ask "Send the error report to Microsoft.", as if they are just waiting to get the error report and providing you quick fix of so called "Unknown Error"

                    WJFK (Write Just for Kicks)

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                    Tom Delany
                    wrote on last edited by
                    #25

                    The Digital Worm wrote:

                    And on top of it they ask "Send the error report to Microsoft."

                    I like it when I'm coding and a make a stupid mistake in my code that makes that error message come up. "Oh yeah. I'm sure Microsoft is just dying to get the crash report from my bug." X|

                    WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated. There are 10 kinds of people in the world: People who know binary and people who don't.

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                    • S Steven J Jowett

                      ...don't you just love them? They add challenges to your life.

                      Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                      fjdiewornncalwe
                      wrote on last edited by
                      #26

                      I actually created a classic. I did it in my first job right out of school. It was one of those... "I'll remember to delete it again" ones, but I forgot :sigh: . The message read "Oops!"

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                      • S Steven J Jowett

                        ...don't you just love them? They add challenges to your life.

                        Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                        SIRVACodeGuy
                        wrote on last edited by
                        #27

                        I can't believe no one mentioned "Object reference not set to an instance of an object"...which NEVER indicates WHICH object it is referring to! That can drive ya nuts in a really complex web app!

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                        • S Steven J Jowett

                          ...don't you just love them? They add challenges to your life.

                          Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                          Steve Naidamast
                          wrote on last edited by
                          #28

                          I love the ones you get in IE such as... "Windows cannot display the web page" You go to the diagnostics button and it basically tells you to contact your system administrator... :(

                          Steve Naidamast Black Falcon Software, Inc. blackfalconsoftware@ix.netcom.com

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                          • S Steven J Jowett

                            ...don't you just love them? They add challenges to your life.

                            Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                            bwestrick
                            wrote on last edited by
                            #29

                            My favorite that I've seen recently is "The operation completed successfully." Apparently Windows now considers this an "exception".

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                            • S Steven J Jowett

                              ...don't you just love them? They add challenges to your life.

                              Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                              RickRoc
                              wrote on last edited by
                              #30

                              I once received an error that said "Hmmmmm.... that should not have happened". Wow! That was helpful! :laugh:

                              -------------------------------------------- Give me ambiguity or give me something else!

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                              • S Steven J Jowett

                                ...don't you just love them? They add challenges to your life.

                                Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                                BrainiacV
                                wrote on last edited by
                                #31

                                Part of the problem is that users can't read. Their eyeballs just slide off the glass. Even at places I've worked that had separate QA departments we'd get back (literally!) "I was doing something and it crashed". "What about the error message we displayed?" "I don't remember what it said." "It had a number before the message, did you at least write that down?" "No, I didn't understand it." So why bother? Now what really annoys me are misleading development error messages. Oracle used to drive me batty with "Bad END statement." The real problem was "Label not found.", but I guess it found the END statement before finding the label it was looking for and therefore that was the problem. I used to write better parsers in high school. The core DB engine may have been written by the A Team, but I always thought the user interface was written by the F Troop. Don't get me started on Microsoft error messages...

                                Psychosis at 10 Film at 11

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                                • B BrainiacV

                                  Part of the problem is that users can't read. Their eyeballs just slide off the glass. Even at places I've worked that had separate QA departments we'd get back (literally!) "I was doing something and it crashed". "What about the error message we displayed?" "I don't remember what it said." "It had a number before the message, did you at least write that down?" "No, I didn't understand it." So why bother? Now what really annoys me are misleading development error messages. Oracle used to drive me batty with "Bad END statement." The real problem was "Label not found.", but I guess it found the END statement before finding the label it was looking for and therefore that was the problem. I used to write better parsers in high school. The core DB engine may have been written by the A Team, but I always thought the user interface was written by the F Troop. Don't get me started on Microsoft error messages...

                                  Psychosis at 10 Film at 11

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                                  User 2558377
                                  wrote on last edited by
                                  #32

                                  What gets me is any error message with an exclamation mark at the end. "Date format is invalid!", "An unknown error has occurred!". Whenever I get one I automatically imagine the words "you idiot" added to the end. An equally annoying variant is a success message with an exclamation mark: e.g. testing an ODBC data sources gives "TESTS COMPLETED SUCCESSFULLY!" - what, so that's such a big surprise that you have to shout at me?

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                                  • S Steven J Jowett

                                    ...don't you just love them? They add challenges to your life.

                                    Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                                    Lost User
                                    wrote on last edited by
                                    #33

                                    How about this one here : Could not load file or assembly 'Microsoft.Xna.Framework, Version=2.0.0.0, Culture=neutral, PublicKeyToken=6d5c3888ef60e27d' or one of its dependencies. An attempt was made to load a program with an incorrect format. What is a program with an incorrect format? Especially if you just compiled it? Took me a while to find out since the error did not happen on my machine.

                                    A while ago he asked me what he should have printed on my business cards. I said 'Wizard'. I read books which nobody else understand. Then I do something which nobody understands. After that the computer does something which nobody understands. When asked, I say things about the results which nobody understand. But everybody expects miracles from me on a regular basis. Looks to me like the classical definition of a wizard.

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                                    • S Steven J Jowett

                                      ...don't you just love them? They add challenges to your life.

                                      Steve Jowett ------------------------- Real Programmers don't need comments -- the code is obvious.

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                                      Figmo2
                                      wrote on last edited by
                                      #34

                                      "Keyboard error. Press any key to continue..."

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                                      • T The Digital Worm

                                        If its a computer virus then please make sure the manufacturer is not Microsoft, else we will be having buggy zombies everywhere.

                                        WJFK (Write Just for Kicks)

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                                        patbob
                                        wrote on last edited by
                                        #35

                                        The Digital Worm wrote:

                                        buggy zombies everywhere

                                        Now that's worthy of a movie :D Imagine the fun you could have with that as a writer. Zombies crashing left and right, sometimes spectacularly ("foom!"). Script kiddies writing all sorts of malware to control them to do crazy things (who wants to see 'em dance like an egyptian?). And of course, don't forget the sinister zombienets (Get your very own 1000 strong , er 999 strong zombie army today!).

                                        patbob

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                                        • T The Digital Worm

                                          If its a computer virus then please make sure the manufacturer is not Microsoft, else we will be having buggy zombies everywhere.

                                          WJFK (Write Just for Kicks)

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                                          mrchief_2000
                                          wrote on last edited by
                                          #36

                                          not apple either... otherwise we'll need iTunes, Mac to even get started!

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