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  3. Customers are idiots

Customers are idiots

Scheduled Pinned Locked Moved The Lounge
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  • G Offline
    G Offline
    Gary Wheeler
    wrote on last edited by
    #1

    We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

    Software Zen: delete this;

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    • G Gary Wheeler

      We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

      Software Zen: delete this;

      A Offline
      A Offline
      Abhinav S
      wrote on last edited by
      #2

      Gary Wheeler wrote:

      Customers are idiots

      Sshhh...its this habit of theirs that helps us get our bread and butter.

      The funniest thing about this particular signature is that by the time you realise it doesn't say anything it's too late to stop reading it. My latest tip/trick

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      • A Abhinav S

        Gary Wheeler wrote:

        Customers are idiots

        Sshhh...its this habit of theirs that helps us get our bread and butter.

        The funniest thing about this particular signature is that by the time you realise it doesn't say anything it's too late to stop reading it. My latest tip/trick

        S Offline
        S Offline
        Sunasara Imdadhusen
        wrote on last edited by
        #3

        Really true :laugh:

        sunaSaRa Imdadhusen +91 99095 44184 +91 02767 284464

        1 Reply Last reply
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        • G Gary Wheeler

          We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

          Software Zen: delete this;

          R Offline
          R Offline
          Ravi Sant
          wrote on last edited by
          #4

          Such was case in my previous company. They kept their separate application for each physical building. The applications were corruptible to their needs :laugh: The purpose was to show management and everyone, that they used less printing and were more environment friendly, which no one was! I dont know how they were showing the extra-budget for physical printing costs.

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          • G Gary Wheeler

            We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

            Software Zen: delete this;

            D Offline
            D Offline
            Dalek Dave
            wrote on last edited by
            #5

            Never underestimate the stupidity of people.

            ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

            1 Reply Last reply
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            • G Gary Wheeler

              We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

              Software Zen: delete this;

              S Offline
              S Offline
              Sunasara Imdadhusen
              wrote on last edited by
              #6

              Then what you suggested to him?:confused:

              sunaSaRa Imdadhusen +91 99095 44184 +91 02767 284464

              1 Reply Last reply
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              • R Ravi Sant

                Such was case in my previous company. They kept their separate application for each physical building. The applications were corruptible to their needs :laugh: The purpose was to show management and everyone, that they used less printing and were more environment friendly, which no one was! I dont know how they were showing the extra-budget for physical printing costs.

                D Offline
                D Offline
                Dalek Dave
                wrote on last edited by
                #7

                RaviSant wrote:

                The applications were corruptible to their needs

                Deep, man, really deep.

                ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                R 1 Reply Last reply
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                • A Abhinav S

                  Gary Wheeler wrote:

                  Customers are idiots

                  Sshhh...its this habit of theirs that helps us get our bread and butter.

                  The funniest thing about this particular signature is that by the time you realise it doesn't say anything it's too late to stop reading it. My latest tip/trick

                  R Offline
                  R Offline
                  Ravi Sant
                  wrote on last edited by
                  #8

                  Agreed! To a consultant company, it brings more business, so its positive :laugh:

                  1 Reply Last reply
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                  • D Dalek Dave

                    RaviSant wrote:

                    The applications were corruptible to their needs

                    Deep, man, really deep.

                    ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                    R Offline
                    R Offline
                    Ravi Sant
                    wrote on last edited by
                    #9

                    I worked on one such application and strictly NO documentation was to be made.

                    D 1 Reply Last reply
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                    • R Ravi Sant

                      I worked on one such application and strictly NO documentation was to be made.

                      D Offline
                      D Offline
                      Dalek Dave
                      wrote on last edited by
                      #10

                      WTF? How would it be maintained after you left? Who suggested that it would be a good idea not to document the app?

                      ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                      P R 2 Replies Last reply
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                      • G Gary Wheeler

                        We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

                        Software Zen: delete this;

                        M Offline
                        M Offline
                        Mark_Wallace
                        wrote on last edited by
                        #11

                        Fix-ed.

                        I wanna be a eunuchs developer! Pass me a bread knife!

                        D G D 3 Replies Last reply
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                        • M Mark_Wallace

                          Fix-ed.

                          I wanna be a eunuchs developer! Pass me a bread knife!

                          D Offline
                          D Offline
                          Dalek Dave
                          wrote on last edited by
                          #12

                          Subtle!

                          ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                          M 1 Reply Last reply
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                          • D Dalek Dave

                            WTF? How would it be maintained after you left? Who suggested that it would be a good idea not to document the app?

                            ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                            P Offline
                            P Offline
                            Pete OHanlon
                            wrote on last edited by
                            #13

                            Dalek Dave wrote:

                            Who suggested that it would be a good idea not to document the app?

                            A contractor seeking permanent renewals?

                            I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                            Forgive your enemies - it messes with their heads

                            My blog | My articles | MoXAML PowerToys | Onyx

                            D 1 Reply Last reply
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                            • P Pete OHanlon

                              Dalek Dave wrote:

                              Who suggested that it would be a good idea not to document the app?

                              A contractor seeking permanent renewals?

                              I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                              Forgive your enemies - it messes with their heads

                              My blog | My articles | MoXAML PowerToys | Onyx

                              D Offline
                              D Offline
                              Dalek Dave
                              wrote on last edited by
                              #14

                              I am humbled. It is obvious now you mention it!

                              ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                              1 Reply Last reply
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                              • M Mark_Wallace

                                Fix-ed.

                                I wanna be a eunuchs developer! Pass me a bread knife!

                                G Offline
                                G Offline
                                Gary Wheeler
                                wrote on last edited by
                                #15

                                Actually they're not. I wrote the user guide. I explicitly tell them, in several places, to install the data base once on a server accessible to all of their printing systems. As I said, customers are idiots.

                                Software Zen: delete this;

                                M 1 Reply Last reply
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                                • D Dalek Dave

                                  WTF? How would it be maintained after you left? Who suggested that it would be a good idea not to document the app?

                                  ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                                  R Offline
                                  R Offline
                                  Ravi Sant
                                  wrote on last edited by
                                  #16

                                  Those were internal applications and everything relied on comments in code. They never thought of maintaining it. The task for such applications was given to people on bench. Developers tried new code and language features on such applications. Also, project managers were showing to their superiors that they kept resource busy on internal applications and made something valuable. On a larger scale whole idea is crap. But, that all happened.

                                  D 1 Reply Last reply
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                                  • R Ravi Sant

                                    Those were internal applications and everything relied on comments in code. They never thought of maintaining it. The task for such applications was given to people on bench. Developers tried new code and language features on such applications. Also, project managers were showing to their superiors that they kept resource busy on internal applications and made something valuable. On a larger scale whole idea is crap. But, that all happened.

                                    D Offline
                                    D Offline
                                    Dalek Dave
                                    wrote on last edited by
                                    #17

                                    RaviSant wrote:

                                    project managers

                                    Therein lies the problem!

                                    ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                                    1 Reply Last reply
                                    0
                                    • G Gary Wheeler

                                      We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

                                      Software Zen: delete this;

                                      0 Offline
                                      0 Offline
                                      007Bon
                                      wrote on last edited by
                                      #18

                                      "Customer is King" At least when he has budget for everything crap he wants us to do and keep us employed.

                                      G 1 Reply Last reply
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                                      • 0 007Bon

                                        "Customer is King" At least when he has budget for everything crap he wants us to do and keep us employed.

                                        G Offline
                                        G Offline
                                        Gary Wheeler
                                        wrote on last edited by
                                        #19

                                        In this case, the Emperor still ain't wearing any clothes.

                                        Software Zen: delete this;

                                        1 Reply Last reply
                                        0
                                        • G Gary Wheeler

                                          We make commercial ink-jet printers. One of my applications includes a data base that is used to record production statistics. It is designed so that a single data base can support any number of printing systems. I just received a problem report from a customer who has installed a separate data base on each printing system and is complaining about its effect on performance. Apparently they use their own home-grown application to query each data base and to merge the data. :doh: :doh: :doh: :doh: :doh:

                                          Software Zen: delete this;

                                          E Offline
                                          E Offline
                                          Electron Shepherd
                                          wrote on last edited by
                                          #20

                                          But surely, if I only had one printing system, installing the software on that one system would be a sensible thing to do. If that doesn't have a negative effect on the performance of that system, why would installing the software say, three times, on three independant printing systems affect the performance of each system? The single database scheme may not work in all cases anyway. They may have remote sites connected via low-bandwidth links, there may be departmental politics issues where one department isn't permitted to see stats from another department etc, etc.

                                          Server and Network Monitoring

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