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It's Hard

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  • realJSOPR realJSOP

    When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

    ".45 ACP - because shooting twice is just silly" - JSOP, 2010
    -----
    You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
    -----
    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

    S Offline
    S Offline
    Super Lloyd
    wrote on last edited by
    #3

    make it super easy to report any feedback, like multiple 'feedback link' in multiple strategic location. of course then you might run in the problem of too much feedback! :P what is this free software, btw?

    A train station is where the train stops. A bus station is where the bus stops. On my desk, I have a work station.... _________________________________________________________ My programs never have bugs, they just develop random features.

    realJSOPR 1 Reply Last reply
    0
    • S Super Lloyd

      make it super easy to report any feedback, like multiple 'feedback link' in multiple strategic location. of course then you might run in the problem of too much feedback! :P what is this free software, btw?

      A train station is where the train stops. A bus station is where the bus stops. On my desk, I have a work station.... _________________________________________________________ My programs never have bugs, they just develop random features.

      realJSOPR Online
      realJSOPR Online
      realJSOP
      wrote on last edited by
      #4

      Right now, all they have to do is send an email - even one that simply says "Everything looks good" would be fine. The program isn't so vast in scope that it requires much more than 15 minutes to run through everything.

      ".45 ACP - because shooting twice is just silly" - JSOP, 2010
      -----
      You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
      -----
      "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

      1 Reply Last reply
      0
      • P Paul M Watt

        How about motivating them with guns?! I will let you decide what the motivation will look like :)

        realJSOPR Online
        realJSOPR Online
        realJSOP
        wrote on last edited by
        #5

        They have guns, too. It seems we're at an impasse. :)

        ".45 ACP - because shooting twice is just silly" - JSOP, 2010
        -----
        You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
        -----
        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

        1 Reply Last reply
        0
        • realJSOPR realJSOP

          When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

          ".45 ACP - because shooting twice is just silly" - JSOP, 2010
          -----
          You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
          -----
          "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

          M Offline
          M Offline
          Marc Clifton
          wrote on last edited by
          #6

          John Simmons / outlaw programmer wrote:

          This has always been a problem...

          I find that testers don't test even when they are paid by the company to do so and it's in their interest to test the software because their jobs rely on the success of the product. Ah. Hmmm. Maybe I just figured something out. ;) Marc

          My Blog

          realJSOPR J 2 Replies Last reply
          0
          • M Marc Clifton

            John Simmons / outlaw programmer wrote:

            This has always been a problem...

            I find that testers don't test even when they are paid by the company to do so and it's in their interest to test the software because their jobs rely on the success of the product. Ah. Hmmm. Maybe I just figured something out. ;) Marc

            My Blog

            realJSOPR Online
            realJSOPR Online
            realJSOP
            wrote on last edited by
            #7

            Well then, you can imagine my frustration with volunteer testers...

            ".45 ACP - because shooting twice is just silly" - JSOP, 2010
            -----
            You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
            -----
            "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

            1 Reply Last reply
            0
            • realJSOPR realJSOP

              When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

              ".45 ACP - because shooting twice is just silly" - JSOP, 2010
              -----
              You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
              -----
              "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

              S Offline
              S Offline
              Slacker007
              wrote on last edited by
              #8

              John Simmons / outlaw programmer wrote:

              none of the gun forum beta testers have reported *anything*

              John. I just tested and sent you an e-mail with my findings. John, I have SWMBO lists as well. Nights and weekends are my best times for "creative" thinking.

              Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
              "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

              realJSOPR 1 Reply Last reply
              0
              • S Slacker007

                John Simmons / outlaw programmer wrote:

                none of the gun forum beta testers have reported *anything*

                John. I just tested and sent you an e-mail with my findings. John, I have SWMBO lists as well. Nights and weekends are my best times for "creative" thinking.

                Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
                "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

                realJSOPR Online
                realJSOPR Online
                realJSOP
                wrote on last edited by
                #9

                Yeah, I got the email, and responded. (You really don't need to let me know here that you sent me an email. :) )

                ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                -----
                You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                -----
                "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                P 1 Reply Last reply
                0
                • realJSOPR realJSOP

                  Yeah, I got the email, and responded. (You really don't need to let me know here that you sent me an email. :) )

                  ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                  -----
                  You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                  -----
                  "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                  P Offline
                  P Offline
                  Pete OHanlon
                  wrote on last edited by
                  #10

                  John, I just sent you an email to tell you to read my fax telling you to call me.

                  Forgive your enemies - it messes with their heads

                  "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                  My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                  S 1 Reply Last reply
                  0
                  • M Marc Clifton

                    John Simmons / outlaw programmer wrote:

                    This has always been a problem...

                    I find that testers don't test even when they are paid by the company to do so and it's in their interest to test the software because their jobs rely on the success of the product. Ah. Hmmm. Maybe I just figured something out. ;) Marc

                    My Blog

                    J Offline
                    J Offline
                    Jan Steyn
                    wrote on last edited by
                    #11

                    I thought our testers are weird. They just love pointing out what an idiot I am all the bugs in my code. Now I've got the proof...

                    1 Reply Last reply
                    0
                    • realJSOPR realJSOP

                      When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

                      ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                      -----
                      You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                      -----
                      "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                      R Offline
                      R Offline
                      Rob Lyndon
                      wrote on last edited by
                      #12

                      This is just a thought, but maybe it would be possible to register certain users as testers, and then when they're using the site, record logs of everything they do. I would say that, being Mr "If it moves, automate it".

                      S 1 Reply Last reply
                      0
                      • realJSOPR realJSOP

                        When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

                        ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                        -----
                        You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                        -----
                        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #13

                        My users at work are also a bit lethargic and don't report very much. Add a small webservice to your website and let your program call home with the exception message, stack trace and local parameters whenever something goes wrong. This way you should at least get hold of the worst bugs and if something goes wrong in the UI, someone hopefully will eventually report that as well.

                        And from the clouds a mighty voice spoke:
                        "Smile and be happy, for it could come worse!"

                        And I smiled and was happy
                        And it came worse.

                        1 Reply Last reply
                        0
                        • P Pete OHanlon

                          John, I just sent you an email to tell you to read my fax telling you to call me.

                          Forgive your enemies - it messes with their heads

                          "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                          My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                          S Offline
                          S Offline
                          Slacker007
                          wrote on last edited by
                          #14

                          :sigh:

                          Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
                          "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

                          realJSOPR 1 Reply Last reply
                          0
                          • realJSOPR realJSOP

                            When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

                            ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                            -----
                            You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                            -----
                            "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                            L Offline
                            L Offline
                            Luc Pattyn
                            wrote on last edited by
                            #15

                            John Simmons / outlaw programmer wrote:

                            Build a COMPLETE web site

                            No it isn't, you don't offer any reward; where are the reputation system, its points, colors, stats and graphs? No wonder people aren't participating... :)

                            Luc Pattyn [My Articles] Nil Volentibus Arduum iSad

                            1 Reply Last reply
                            0
                            • realJSOPR realJSOP

                              When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

                              ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                              -----
                              You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                              -----
                              "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #16

                              John Simmons / outlaw programmer wrote:

                              How do I prod testers into doing what they signed up to do?

                              As Luc pointed out; incentives. Like bacon :)

                              Bastard Programmer from Hell :suss:

                              1 Reply Last reply
                              0
                              • realJSOPR realJSOP

                                When you're deploying even a simple application, you have a LOT of things to do: 0) Write the code 1) Release the code 2) Fix bugs reported by beta testers/users 3) Build a COMPLETE web site 4) Come up with an installer My problem - none of the gun forum beta testers have reported *anything* (I don't even know if they're testing it or not). Since the software is free, there's no reward of any kind (like a free copy of the software) for providing feedback. How do I prod testers into doing what they signed up to do? This has always been a problem...

                                ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                                -----
                                You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                                -----
                                "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                                L Offline
                                L Offline
                                Lost User
                                wrote on last edited by
                                #17

                                Well, if it is alpha or beta you should time limit it, so you know it won't get out in the wild untested. If you make the time limits short, then you can ask for feedback on expiry (especially if there's an update) - at least you know they'r using it (or at least still interested) if they ask for an update. Also putting in deliberate 'problems' is an option to at least see that people are running it - even just a spelling mistake or two, permanently disabled button, that sort of thing. And incentive? their name in the credits if they spot a legitimate issue.

                                MVVM# - See how I did MVVM my way ___________________________________________ Man, you're a god. - walterhevedeich 26/05/2011 .\\axxx (That's an 'M')

                                1 Reply Last reply
                                0
                                • R Rob Lyndon

                                  This is just a thought, but maybe it would be possible to register certain users as testers, and then when they're using the site, record logs of everything they do. I would say that, being Mr "If it moves, automate it".

                                  S Offline
                                  S Offline
                                  Slacker007
                                  wrote on last edited by
                                  #18

                                  Rob Lyndon wrote:

                                  but maybe it would be possible to register certain users as testers,

                                  I think John didn't give "all of us testers" enough time to test and then to e-mail him back.

                                  Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
                                  "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

                                  1 Reply Last reply
                                  0
                                  • S Slacker007

                                    :sigh:

                                    Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
                                    "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

                                    realJSOPR Online
                                    realJSOPR Online
                                    realJSOP
                                    wrote on last edited by
                                    #19

                                    He's just pokin at ya... :)

                                    ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                                    -----
                                    You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                                    -----
                                    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

                                    1 Reply Last reply
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