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  3. No wonder Windows Phone market share sucks

No wonder Windows Phone market share sucks

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  • M Marcelo Ricardo de Oliveira

    I'm from Brazil, but AFAIK, you'll be pissed off if you want to try Windows Phone at Verizon or Sprint. There are many complaints about how WP7 is treated by these carriers. Their salespeople hate WP7, they'll keep pushing you androids forever. They will even tell you absurds, such as that Windows Phones run Windows OS just like desktops and therefore are full of virus (these are stories I often read at Windows Phone forums). At least it seems that AT&T or T-Mobile shows some respect for the platform.

    There's no free lunch. Let's wait for the dinner. Take a look at Windows Phone Labyrinth here in The Code Project.

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    Nish Nishant
    wrote on last edited by
    #9

    Just tell them you are a programmer and they usually leave you alone - sales guys I mean.

    Regards, Nish


    My technology blog: voidnish.wordpress.com

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    • N Nish Nishant

      Just tell them you are a programmer and they usually leave you alone - sales guys I mean.

      Regards, Nish


      My technology blog: voidnish.wordpress.com

      M Offline
      M Offline
      Marcelo Ricardo de Oliveira
      wrote on last edited by
      #10

      :laugh:

      There's no free lunch. Let's wait for the dinner. Take a look at Windows Phone Labyrinth here in The Code Project.

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      • N Nish Nishant

        In my opinion, WP7 is mostly a geeks and developers phone right now. I don't know of any normal people who use those phones. So it's not surprising that the sales guy tried to sell you an iPhone/Android.

        Regards, Nish


        My technology blog: voidnish.wordpress.com

        L Offline
        L Offline
        Luc Pattyn
        wrote on last edited by
        #11

        Nish Sivakumar wrote:

        geeks and developers ... I don't know of any normal people ...

        take that[^]

        Luc Pattyn [My Articles] Nil Volentibus Arduum


        Fed up by FireFox memory leaks I switched to Opera and now CP doesn't perform its paste magic, so links will not be offered. Sorry.

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        • L Luc Pattyn

          Nish Sivakumar wrote:

          geeks and developers ... I don't know of any normal people ...

          take that[^]

          Luc Pattyn [My Articles] Nil Volentibus Arduum


          Fed up by FireFox memory leaks I switched to Opera and now CP doesn't perform its paste magic, so links will not be offered. Sorry.

          N Offline
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          Nish Nishant
          wrote on last edited by
          #12

          :laugh: +5

          Regards, Nish


          My technology blog: voidnish.wordpress.com

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          • D Duke Carey

            With just over a month to go before I get a phone upgrade discount from Verizon, and thinking it's maybe time to try out a smartphone, I stop by the local Verizon store yesterday. Ask to see a Windows phone [wife has an iPhone and can't say I'm impressed]. 1st Verizon rep: "Windows phone?" and off he goes to find somebody more knowledgeable. 2nd Verizon rep: "Not sure we even have one on display." However, he does find one, then spends the next 15 minutes telling me I don't want a Windows phone and trying to sell me on Android. He finally admits he doesn't really know anything about WP7 and leaves me alone. To my frustration, the demo WinPhone was stuck in an endless loop of "updating demo material, resetting, restarting, rinse, repeat," and I was never able to actually try it. Don't know how you can expect to sell a phone in any quantity when the carrier's rep argues against the product. Seems MS ought to be throwing some marketing muscle at the carriers, or big subsidies on the hardware to get the phones into peoples' hands.

            P Offline
            P Offline
            peterchen
            wrote on last edited by
            #13

            OTOH if a phone salesman wants you to not buy something, it's usually something good.

            FILETIME to time_t
            | FoldWithUs! | sighist | WhoIncludes - Analyzing C++ include file hierarchy

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            • D Duke Carey

              With just over a month to go before I get a phone upgrade discount from Verizon, and thinking it's maybe time to try out a smartphone, I stop by the local Verizon store yesterday. Ask to see a Windows phone [wife has an iPhone and can't say I'm impressed]. 1st Verizon rep: "Windows phone?" and off he goes to find somebody more knowledgeable. 2nd Verizon rep: "Not sure we even have one on display." However, he does find one, then spends the next 15 minutes telling me I don't want a Windows phone and trying to sell me on Android. He finally admits he doesn't really know anything about WP7 and leaves me alone. To my frustration, the demo WinPhone was stuck in an endless loop of "updating demo material, resetting, restarting, rinse, repeat," and I was never able to actually try it. Don't know how you can expect to sell a phone in any quantity when the carrier's rep argues against the product. Seems MS ought to be throwing some marketing muscle at the carriers, or big subsidies on the hardware to get the phones into peoples' hands.

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              NetDave
              wrote on last edited by
              #14

              Worse than that is the developer program. You have to pay them $99 per year to "unlock" your phone in order to test your apps on it (vs. using the emulator). To me the message is "we don't care about developers".

              QRZ? de WAØTTN

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              • L Lost User

                A quick search of the Verizon site shows only one phone (HTC Trophy) for WP7. Not sure if it's MS, the handset manufacturers or Verizon. But that is truly sad.

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                Dan Neely
                wrote on last edited by
                #15

                Probably VZW. After the MS Kin fiasco Big Red's had a major hateon for all phones Redmond.

                Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                • D Duke Carey

                  With just over a month to go before I get a phone upgrade discount from Verizon, and thinking it's maybe time to try out a smartphone, I stop by the local Verizon store yesterday. Ask to see a Windows phone [wife has an iPhone and can't say I'm impressed]. 1st Verizon rep: "Windows phone?" and off he goes to find somebody more knowledgeable. 2nd Verizon rep: "Not sure we even have one on display." However, he does find one, then spends the next 15 minutes telling me I don't want a Windows phone and trying to sell me on Android. He finally admits he doesn't really know anything about WP7 and leaves me alone. To my frustration, the demo WinPhone was stuck in an endless loop of "updating demo material, resetting, restarting, rinse, repeat," and I was never able to actually try it. Don't know how you can expect to sell a phone in any quantity when the carrier's rep argues against the product. Seems MS ought to be throwing some marketing muscle at the carriers, or big subsidies on the hardware to get the phones into peoples' hands.

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                  M Offline
                  Marc A Brown
                  wrote on last edited by
                  #16

                  I agree that they need to be doing something to get the carriers to push the platform. It's a great OS, but unless you get the chance to see it in action, you won't know that.

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                  • N Nish Nishant

                    In my opinion, WP7 is mostly a geeks and developers phone right now. I don't know of any normal people who use those phones. So it's not surprising that the sales guy tried to sell you an iPhone/Android.

                    Regards, Nish


                    My technology blog: voidnish.wordpress.com

                    M Offline
                    M Offline
                    Marc A Brown
                    wrote on last edited by
                    #17

                    Well, one of my sons, my daughter, her husband, and my sister-in-law all have Windows phones. But they're all connected to me (not literally, of course), so perhaps they don't count. :-D

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                    • N NetDave

                      Worse than that is the developer program. You have to pay them $99 per year to "unlock" your phone in order to test your apps on it (vs. using the emulator). To me the message is "we don't care about developers".

                      QRZ? de WAØTTN

                      M Offline
                      M Offline
                      Marc A Brown
                      wrote on last edited by
                      #18

                      But you can get the development environment for free and it runs on a computer you probably already own.

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                      • M Marc A Brown

                        Well, one of my sons, my daughter, her husband, and my sister-in-law all have Windows phones. But they're all connected to me (not literally, of course), so perhaps they don't count. :-D

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                        Nish Nishant
                        wrote on last edited by
                        #19

                        Marc A. Brown wrote:

                        so perhaps they don't count. :-D

                        No, they don't. They are nerdy by biological association or through marriage. :-D

                        Regards, Nish


                        My technology blog: voidnish.wordpress.com

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                        • M Marc A Brown

                          I agree that they need to be doing something to get the carriers to push the platform. It's a great OS, but unless you get the chance to see it in action, you won't know that.

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                          Duke Carey
                          wrote on last edited by
                          #20

                          Marc A. Brown wrote:

                          they need to be doing something

                          Interestingly, just this morning I read that MS will be paying Nokia $240US/phone, thereby enabling the carriers to offer phones with higher-end hardware specs at bargain basement prices. The article suggested that the Lumia 900 will debut at AT&T for $99. No word on when a Verizon version of the NOK phone(s) would appear. While price is a key component of the equation, there is no buzz among consumers and certainly no push from the Verizon reps I encountered. Without some consumer buzz or some carrier push, or both, I fear the brand will languish. I already got caught in the Zune player discontinuation fiasco when that offering languished - don't want a repeat on the phone front

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                          • N Nish Nishant

                            Marc A. Brown wrote:

                            so perhaps they don't count. :-D

                            No, they don't. They are nerdy by biological association or through marriage. :-D

                            Regards, Nish


                            My technology blog: voidnish.wordpress.com

                            M Offline
                            M Offline
                            Marc A Brown
                            wrote on last edited by
                            #21

                            All through marriage, technically (the kids are stepchildren). Poor people, absorbing my geekiness through association. But they're all very happy with their phones, so I guess it's not all bad. :-D

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                            • M Marc A Brown

                              All through marriage, technically (the kids are stepchildren). Poor people, absorbing my geekiness through association. But they're all very happy with their phones, so I guess it's not all bad. :-D

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                              Nish Nishant
                              wrote on last edited by
                              #22

                              Marc A. Brown wrote:

                              But they're all very happy with their phones, so I guess it's not all bad. :-D

                              Goes without saying - Metro for the win! :cool:

                              Regards, Nish


                              My technology blog: voidnish.wordpress.com

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                              • D Duke Carey

                                Marc A. Brown wrote:

                                they need to be doing something

                                Interestingly, just this morning I read that MS will be paying Nokia $240US/phone, thereby enabling the carriers to offer phones with higher-end hardware specs at bargain basement prices. The article suggested that the Lumia 900 will debut at AT&T for $99. No word on when a Verizon version of the NOK phone(s) would appear. While price is a key component of the equation, there is no buzz among consumers and certainly no push from the Verizon reps I encountered. Without some consumer buzz or some carrier push, or both, I fear the brand will languish. I already got caught in the Zune player discontinuation fiasco when that offering languished - don't want a repeat on the phone front

                                M Offline
                                M Offline
                                Marc A Brown
                                wrote on last edited by
                                #23

                                Duke Carey wrote:

                                I already got caught in the Zune player discontinuation fiasco

                                I thoroughly love my Zune HD, though I'm not using it at this time. Its interface is part of the reason I was so excited about WP7 when it was announced. I'm not using it these days because I've started using Zune on my phone. The only problem there is that I don't have enough storage on the phone for all of my music, so I have to compromise there.

                                Duke Carey wrote:

                                don't want a repeat on the phone front

                                Amen to that. I think Microsoft, along with the device manufacturers, need to be doing something with the carriers to get their salespeople to actually sell these devices instead of ignoring or disparaging them. Maybe we'll start to see that with Nokia.

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                                • N Nish Nishant

                                  Marc A. Brown wrote:

                                  But they're all very happy with their phones, so I guess it's not all bad. :-D

                                  Goes without saying - Metro for the win! :cool:

                                  Regards, Nish


                                  My technology blog: voidnish.wordpress.com

                                  M Offline
                                  M Offline
                                  Marc A Brown
                                  wrote on last edited by
                                  #24

                                  Nish Sivakumar wrote:

                                  Metro for the win!

                                  Indeed. I'd recommend you shout that from the front page of the lounge all day long, but it might get us into trouble.

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