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Annoying Users

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  • _ _Damian S_

    RC_Sebastien_C wrote:

    Ask what you need without being a smartass. Be professional.

    How about... learn to communicate with people without pissing them off, and recognise that the rampant abuse of political correctness is causing more issues than it's fixing... Life's too short to worry about such rubbish... if a slight joke is going to cause enough offence to you that you would like to see someone sacked over it, you have serious issues, and are perhaps not suited to have any contact with anyone, ever.

    Silence is golden... but duct tape is silver!! Booger Mobile - My bright green 1964 Ford Falcon - check out the blog here!! | If you feel generous - make a donation to Camp Quality!!

    R Offline
    R Offline
    RC_Sebastien_C
    wrote on last edited by
    #10

    _Damian S_ wrote:

    How about... learn to communicate with people without pissing them off,

    My point exactly.

    1 Reply Last reply
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    • _ _Damian S_

      RC_Sebastien_C wrote:

      Ask what you need without being a smartass. Be professional.

      How about... learn to communicate with people without pissing them off, and recognise that the rampant abuse of political correctness is causing more issues than it's fixing... Life's too short to worry about such rubbish... if a slight joke is going to cause enough offence to you that you would like to see someone sacked over it, you have serious issues, and are perhaps not suited to have any contact with anyone, ever.

      Silence is golden... but duct tape is silver!! Booger Mobile - My bright green 1964 Ford Falcon - check out the blog here!! | If you feel generous - make a donation to Camp Quality!!

      L Offline
      L Offline
      Lost User
      wrote on last edited by
      #11

      I was once running a Technical Help Desk (1993 to support programmers) with some twat from Anderson Consulting playing manager. many of the "Programmers" were AC drones that didn't even do Computer Anything in Uni. One bloke with a Political Science Degree kept fucking up the same thing, even though I had written a couple of utilities that did the grunt work for them. I eventually got a large dose of the shits and put in the ticket something very close to This fucking moron is too stupid to be near a computer, If this fuckwit raises this issue again I will thump the shit out of him, not a particularly well thought out plan. He raised it to management, they called me in, I told them again what a dumb cunt he was, it was swept under the carpet and he reasonable quickly was moved to another customer site. Political correctness is abso-fucking-lutely stupid, but you still need to think about what you say, where you say it and did you put it in writing anywhere. With todays Gen Y gayness creeping into the work place, I'm sure I'll be fired soon cause one of my farts was the wrong tone or odour.

      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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      • L Lost User

        I was once running a Technical Help Desk (1993 to support programmers) with some twat from Anderson Consulting playing manager. many of the "Programmers" were AC drones that didn't even do Computer Anything in Uni. One bloke with a Political Science Degree kept fucking up the same thing, even though I had written a couple of utilities that did the grunt work for them. I eventually got a large dose of the shits and put in the ticket something very close to This fucking moron is too stupid to be near a computer, If this fuckwit raises this issue again I will thump the shit out of him, not a particularly well thought out plan. He raised it to management, they called me in, I told them again what a dumb cunt he was, it was swept under the carpet and he reasonable quickly was moved to another customer site. Political correctness is abso-fucking-lutely stupid, but you still need to think about what you say, where you say it and did you put it in writing anywhere. With todays Gen Y gayness creeping into the work place, I'm sure I'll be fired soon cause one of my farts was the wrong tone or odour.

        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

        M Offline
        M Offline
        Mycroft Holmes
        wrote on last edited by
        #12

        I once got carpetted for burping, it was after lunch and it was loud and long, offended the Development Directors PA - nicknamed screaming lycra!

        Never underestimate the power of human stupidity RAH

        _ 1 Reply Last reply
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        • M Mycroft Holmes

          I once got carpetted for burping, it was after lunch and it was loud and long, offended the Development Directors PA - nicknamed screaming lycra!

          Never underestimate the power of human stupidity RAH

          _ Offline
          _ Offline
          _Damian S_
          wrote on last edited by
          #13

          Mycroft Holmes wrote:

          nicknamed screaming lycra!

          After the sound the lycra made as her thighs slapped together as she waddled?

          Silence is golden... but duct tape is silver!! Booger Mobile - My bright green 1964 Ford Falcon - check out the blog here!! | If you feel generous - make a donation to Camp Quality!!

          M 1 Reply Last reply
          0
          • _ _Damian S_

            Mycroft Holmes wrote:

            nicknamed screaming lycra!

            After the sound the lycra made as her thighs slapped together as she waddled?

            Silence is golden... but duct tape is silver!! Booger Mobile - My bright green 1964 Ford Falcon - check out the blog here!! | If you feel generous - make a donation to Camp Quality!!

            M Offline
            M Offline
            Mycroft Holmes
            wrote on last edited by
            #14

            Had an arse on her like the broad end of a bus with the habbit of bending from the wait to pick things up. SSSssscccrrrreeeeaaaammmmmmm

            Never underestimate the power of human stupidity RAH

            1 Reply Last reply
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            • P Paul Hooper

              One of those days I suppose. User 1. "When I open the diagram, I get a blank screen. I have attached a screen shot for you. Can you help?" Me. "Yep, that screen sure is blank. Probably the blankest screen I have seen all day. Is there any more information you could provide?" User 2. "I tried to download and install but I got an error message. Do you have any suggestions?" Me. "Yes. How about telling me what the error message said. I will probably need more information later but let's at least start with that." Please note that while the user's comments are verbatim and complete, mine are a kid-safe amalgam of what I actually wrote back to the customer and what I was saying under my breath.

              Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

              Sander RosselS Offline
              Sander RosselS Offline
              Sander Rossel
              wrote on last edited by
              #15

              Paul Hooper wrote:

              Annoying Users

              Pleonasm!

              It's an OO world.

              public class Naerling : Lazy<Person>{
              public void DoWork(){ throw new NotImplementedException(); }
              }

              P 1 Reply Last reply
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              • Sander RosselS Sander Rossel

                Paul Hooper wrote:

                Annoying Users

                Pleonasm!

                It's an OO world.

                public class Naerling : Lazy<Person>{
                public void DoWork(){ throw new NotImplementedException(); }
                }

                P Offline
                P Offline
                Paul Hooper
                wrote on last edited by
                #16

                :laugh: Actually most of our users are quite nice (seriously!) Unfortunately the "blank screen" user is a perenial PITA - a couple of weeks ago he was complaining to us because his mouse wasn't working ... at all ... on any program. Obviously OUR product was at fault because he used the mouse to interact with it.

                Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

                L J 2 Replies Last reply
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                • L Lost User

                  I was once running a Technical Help Desk (1993 to support programmers) with some twat from Anderson Consulting playing manager. many of the "Programmers" were AC drones that didn't even do Computer Anything in Uni. One bloke with a Political Science Degree kept fucking up the same thing, even though I had written a couple of utilities that did the grunt work for them. I eventually got a large dose of the shits and put in the ticket something very close to This fucking moron is too stupid to be near a computer, If this fuckwit raises this issue again I will thump the shit out of him, not a particularly well thought out plan. He raised it to management, they called me in, I told them again what a dumb cunt he was, it was swept under the carpet and he reasonable quickly was moved to another customer site. Political correctness is abso-fucking-lutely stupid, but you still need to think about what you say, where you say it and did you put it in writing anywhere. With todays Gen Y gayness creeping into the work place, I'm sure I'll be fired soon cause one of my farts was the wrong tone or odour.

                  Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #17

                  Michael Martin wrote:

                  I'm sure I'll be fired soon cause one of my farts was the wrong tone or odour.

                  Someone made a complaint against me for farting at work a year or two back. Many years ago fielding in the slips I farted as the bowler ran into bowl and the batsman walked away. Mind you he also walked away each time a plane flew overhead. Playing near Birmingham Airport that was quite a lot. He was very good, and totally obnoxious, and was caught by a mate of mine who had never played before and had turned up to watch with a crate of lager. A mate of mine from a previous job was one of the most extreme farters I have ever met, mine have volume and sustain but little or no smell, his the complete opposite. He once cleared 3 separate offices leading the MD to comment "anyone who can make the accounts department move that quickly deserves credit". I think however his finest moment was clearing an aircraft hanger with open doors at each end to let lorries in and out. That really does require the foulest of arses.

                  Every man can tell how many goats or sheep he possesses, but not how many friends.

                  L H 2 Replies Last reply
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                  • P Paul Hooper

                    :laugh: Actually most of our users are quite nice (seriously!) Unfortunately the "blank screen" user is a perenial PITA - a couple of weeks ago he was complaining to us because his mouse wasn't working ... at all ... on any program. Obviously OUR product was at fault because he used the mouse to interact with it.

                    Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #18

                    Paul Hooper wrote:

                    Unfortunately the "blank screen" user is a perenial PITA

                    I am extremely sympathetic to users, but some of them never learn, ask the same questions over and over, never include error messages or anything useful, no matter how many times you try to gently encourage them. I've been dealing with one recently who forgets everything she knows whenever anything changes. With such users you have to question if they have the necessary skills to do their job, and abusing them until they cry is perfectly acceptable.

                    Every man can tell how many goats or sheep he possesses, but not how many friends.

                    1 Reply Last reply
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                    • L Lost User

                      Michael Martin wrote:

                      I'm sure I'll be fired soon cause one of my farts was the wrong tone or odour.

                      Someone made a complaint against me for farting at work a year or two back. Many years ago fielding in the slips I farted as the bowler ran into bowl and the batsman walked away. Mind you he also walked away each time a plane flew overhead. Playing near Birmingham Airport that was quite a lot. He was very good, and totally obnoxious, and was caught by a mate of mine who had never played before and had turned up to watch with a crate of lager. A mate of mine from a previous job was one of the most extreme farters I have ever met, mine have volume and sustain but little or no smell, his the complete opposite. He once cleared 3 separate offices leading the MD to comment "anyone who can make the accounts department move that quickly deserves credit". I think however his finest moment was clearing an aircraft hanger with open doors at each end to let lorries in and out. That really does require the foulest of arses.

                      Every man can tell how many goats or sheep he possesses, but not how many friends.

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #19

                      Why did you not stuff a hose up his behind and harvest the gas? Finally you would have had clean air and even earned some extra money.

                      I'm invincible, I can't be vinced

                      1 Reply Last reply
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                      • P Paul Hooper

                        :laugh: Actually most of our users are quite nice (seriously!) Unfortunately the "blank screen" user is a perenial PITA - a couple of weeks ago he was complaining to us because his mouse wasn't working ... at all ... on any program. Obviously OUR product was at fault because he used the mouse to interact with it.

                        Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

                        J Offline
                        J Offline
                        Jorgen Andersson
                        wrote on last edited by
                        #20

                        No no, it means you're giving him the best support, it's so good he calls you for the fault of anything. Just wait, soon enough he'll call you about how to prune his garden plants.

                        Light moves faster than sound. That is why some people appear bright, until you hear them speak. List of common misconceptions

                        L 1 Reply Last reply
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                        • J Jorgen Andersson

                          No no, it means you're giving him the best support, it's so good he calls you for the fault of anything. Just wait, soon enough he'll call you about how to prune his garden plants.

                          Light moves faster than sound. That is why some people appear bright, until you hear them speak. List of common misconceptions

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #21

                          When I had to do first line support I said that one day a user will phone up because it has gone dark and they can't see the keyboard anymore.

                          Every man can tell how many goats or sheep he possesses, but not how many friends.

                          J 1 Reply Last reply
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                          • L Lost User

                            Michael Martin wrote:

                            I'm sure I'll be fired soon cause one of my farts was the wrong tone or odour.

                            Someone made a complaint against me for farting at work a year or two back. Many years ago fielding in the slips I farted as the bowler ran into bowl and the batsman walked away. Mind you he also walked away each time a plane flew overhead. Playing near Birmingham Airport that was quite a lot. He was very good, and totally obnoxious, and was caught by a mate of mine who had never played before and had turned up to watch with a crate of lager. A mate of mine from a previous job was one of the most extreme farters I have ever met, mine have volume and sustain but little or no smell, his the complete opposite. He once cleared 3 separate offices leading the MD to comment "anyone who can make the accounts department move that quickly deserves credit". I think however his finest moment was clearing an aircraft hanger with open doors at each end to let lorries in and out. That really does require the foulest of arses.

                            Every man can tell how many goats or sheep he possesses, but not how many friends.

                            H Offline
                            H Offline
                            hairy_hats
                            wrote on last edited by
                            #22

                            A friend of mine used to work somewhere where the air intake for the server room A/C was inside an office full of men who used to stand under it to let rip. This meant that he'd be sitting quietly in the server room, minding his own business, and suddenly get a nasal assault of terrifying proportions out of nowhere...

                            L 1 Reply Last reply
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                            • L Lost User

                              When I had to do first line support I said that one day a user will phone up because it has gone dark and they can't see the keyboard anymore.

                              Every man can tell how many goats or sheep he possesses, but not how many friends.

                              J Offline
                              J Offline
                              Jorgen Andersson
                              wrote on last edited by
                              #23

                              I once had to take a drive to the highway and exchange a fuse in a customers car. I was the first one she could think of to call. I never could make up my mind on whether to be annoyed or "honoured".

                              Light moves faster than sound. That is why some people appear bright, until you hear them speak. List of common misconceptions

                              L 1 Reply Last reply
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                              • H hairy_hats

                                A friend of mine used to work somewhere where the air intake for the server room A/C was inside an office full of men who used to stand under it to let rip. This meant that he'd be sitting quietly in the server room, minding his own business, and suddenly get a nasal assault of terrifying proportions out of nowhere...

                                L Offline
                                L Offline
                                Lost User
                                wrote on last edited by
                                #24

                                My placement year from Uni was with ICL in Bracknell, and their old machine room had been converted into work areas for various things that needed more space than the cubicals. The AC was still in place and fired up so not only was it deliciously cool in there any emissions vanished almost before they had been fully released.

                                Every man can tell how many goats or sheep he possesses, but not how many friends.

                                1 Reply Last reply
                                0
                                • J Jorgen Andersson

                                  I once had to take a drive to the highway and exchange a fuse in a customers car. I was the first one she could think of to call. I never could make up my mind on whether to be annoyed or "honoured".

                                  Light moves faster than sound. That is why some people appear bright, until you hear them speak. List of common misconceptions

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #25

                                  Jörgen Andersson wrote:

                                  I never could make up my mind on whether to be annoyed or "honoured".

                                  That's how new words are invented: honoyed. Or would you prefer annoured? You still have the choice....

                                  I'm invincible, I can't be vinced

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