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Excel mystery

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  • R Rage

    So we are just facing a mystery here, maybe can someone throw some light on it. We have an 2003 Excel spreadsheet (format .xls) with macros, which is used in several locations in the world on Office 2007 without problem. But Korea. When they try and open the file, the modules just vanished, and there is no VBA code anymore. Two error messages appear : "Modules not found", and "Excel found unreadable content". Has anybody a clue ? (Dear hamsters, feel free to move this message, if not appropriate here. I am just trying to hit the mass, because I have no idea where to begin with).

    ~RaGE();

    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

    S Offline
    S Offline
    S Houghtelin
    wrote on last edited by
    #19

    I have encountered situations where there are modules or DLLs that are not installed or are different between the versions of Office. Additionally VBA allows use of VB components available in VB6 such as MScomm and of course third party add ins.. When the VBA code is executed and the missing or incorrect module is called, Excel will strip the controls or modules from the project. This will happen as well with unregistered DLLs, OCXs and such. (I don't know why...) This, is in my experience, occurs when an Excel installation is a clean install of a newer version of Office with no prior versions as opposed to upgraded versions. (Had Office 2003 and installed 2010) It’s a VBA PITA. :mad:

    It was broke, so I fixed it.

    R 1 Reply Last reply
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    • S S Houghtelin

      I have encountered situations where there are modules or DLLs that are not installed or are different between the versions of Office. Additionally VBA allows use of VB components available in VB6 such as MScomm and of course third party add ins.. When the VBA code is executed and the missing or incorrect module is called, Excel will strip the controls or modules from the project. This will happen as well with unregistered DLLs, OCXs and such. (I don't know why...) This, is in my experience, occurs when an Excel installation is a clean install of a newer version of Office with no prior versions as opposed to upgraded versions. (Had Office 2003 and installed 2010) It’s a VBA PITA. :mad:

      It was broke, so I fixed it.

      R Offline
      R Offline
      Rage
      wrote on last edited by
      #20

      This sounds very likely. I was indeed looking at which add-ons and references and components are being required, and installed on both versions...

      S 1 Reply Last reply
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      • R Rage

        This sounds very likely. I was indeed looking at which add-ons and references and components are being required, and installed on both versions...

        S Offline
        S Offline
        S Houghtelin
        wrote on last edited by
        #21

        Rage wrote:

        I was indeed looking at which add-ons and references and components are being required

        I think you were on the right track then. One thing to note is once the controls, modules have been stripped, that spreadsheet is toast. Only a new working copy will replaced them. You may want to check the VBA versions of modules in use. Sometimes installing older VB runtime files can alleviate the issues. Good luck, hope your head doesn't get too bloody from bashing it on the keyboard. :thumbsup:

        It was broke, so I fixed it.

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        • R Rage

          :rolleyes: And that's the nice version, my BIL would have probably answered in your a**.

          M Offline
          M Offline
          Mark_Wallace
          wrote on last edited by
          #22

          Well get your a** in the office first, then!

          I wanna be a eunuchs developer! Pass me a bread knife!

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          • M Mark_Wallace

            Well get your a** in the office first, then!

            I wanna be a eunuchs developer! Pass me a bread knife!

            R Offline
            R Offline
            Rage
            wrote on last edited by
            #23

            On a serious note, is there any possibility to tell excel to use a specfic encoding ? I know that in browser rendering, but not in excel...

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            • R Rage

              On a serious note, is there any possibility to tell excel to use a specfic encoding ? I know that in browser rendering, but not in excel...

              M Offline
              M Offline
              Mark_Wallace
              wrote on last edited by
              #24

              It used to be Data > Import in Excel before the ******* ribbon came along and made it possible only to create spreadsheets to handle storing your kids' heights to send them to Granny. I'll have a mooch; it's got to still be in there somewhere.

              I wanna be a eunuchs developer! Pass me a bread knife!

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              • M Mark_Wallace

                It used to be Data > Import in Excel before the ******* ribbon came along and made it possible only to create spreadsheets to handle storing your kids' heights to send them to Granny. I'll have a mooch; it's got to still be in there somewhere.

                I wanna be a eunuchs developer! Pass me a bread knife!

                M Offline
                M Offline
                Mark_Wallace
                wrote on last edited by
                #25

                Gotcha: Excel Options > Advanced > Web Options (a button near the bottom) > Encoding

                I wanna be a eunuchs developer! Pass me a bread knife!

                I 1 Reply Last reply
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                • M Mark_Wallace

                  Gotcha: Excel Options > Advanced > Web Options (a button near the bottom) > Encoding

                  I wanna be a eunuchs developer! Pass me a bread knife!

                  I Offline
                  I Offline
                  ItsTobias
                  wrote on last edited by
                  #26

                  Dealt with that option recently, the settings changed in the Web Options panel in Excel have no effect on anything except the save as type Simple Web page and Web Page. in the save as dialog. If you want to import as a certain Encoding go to Data (in the ribbon) > From Text, it will ask for a file, and then the Text Import Wizard will open up, on the first page you can set the File Origin which is actually the file encoding.

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                  • R Rage

                    So we are just facing a mystery here, maybe can someone throw some light on it. We have an 2003 Excel spreadsheet (format .xls) with macros, which is used in several locations in the world on Office 2007 without problem. But Korea. When they try and open the file, the modules just vanished, and there is no VBA code anymore. Two error messages appear : "Modules not found", and "Excel found unreadable content". Has anybody a clue ? (Dear hamsters, feel free to move this message, if not appropriate here. I am just trying to hit the mass, because I have no idea where to begin with).

                    ~RaGE();

                    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                    S Offline
                    S Offline
                    salowist
                    wrote on last edited by
                    #27

                    Do you know if any of the Korean users can add a module manually?

                    R 1 Reply Last reply
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                    • S salowist

                      Do you know if any of the Korean users can add a module manually?

                      R Offline
                      R Offline
                      Rage
                      wrote on last edited by
                      #28

                      Yes, they can add modules, and remove them from other working excel files.

                      S 1 Reply Last reply
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                      • R Rage

                        Yes, they can add modules, and remove them from other working excel files.

                        S Offline
                        S Offline
                        salowist
                        wrote on last edited by
                        #29

                        Have you tried converting the spreadsheet to 2007? It would require security changes but it may just work. I have a vbs script that adds trusted locations via the registry if you need.

                        R 1 Reply Last reply
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                        • S salowist

                          Have you tried converting the spreadsheet to 2007? It would require security changes but it may just work. I have a vbs script that adds trusted locations via the registry if you need.

                          R Offline
                          R Offline
                          Rage
                          wrote on last edited by
                          #30

                          Yes ( I mentioned that in my OP IIRC), and it did not help ( same behaviour, same error messages), both as .xls and as .xlsm. There was actually no necessary security changes, as everything was set on "allowed". Can you PM me your script ? This sounds interesting ! Thanks !

                          S 1 Reply Last reply
                          0
                          • R Rage

                            So we are just facing a mystery here, maybe can someone throw some light on it. We have an 2003 Excel spreadsheet (format .xls) with macros, which is used in several locations in the world on Office 2007 without problem. But Korea. When they try and open the file, the modules just vanished, and there is no VBA code anymore. Two error messages appear : "Modules not found", and "Excel found unreadable content". Has anybody a clue ? (Dear hamsters, feel free to move this message, if not appropriate here. I am just trying to hit the mass, because I have no idea where to begin with).

                            ~RaGE();

                            I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                            S Offline
                            S Offline
                            snowman53
                            wrote on last edited by
                            #31

                            Is it possible they custom installed Office and left out the VBA support?

                            R 1 Reply Last reply
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                            • S snowman53

                              Is it possible they custom installed Office and left out the VBA support?

                              R Offline
                              R Offline
                              Rage
                              wrote on last edited by
                              #32

                              Custom installed, yes. Left out VBA support, no, they have been using Office successfully for the last two years, so it must be something in the file.

                              S 1 Reply Last reply
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                              • R Rage

                                Yes ( I mentioned that in my OP IIRC), and it did not help ( same behaviour, same error messages), both as .xls and as .xlsm. There was actually no necessary security changes, as everything was set on "allowed". Can you PM me your script ? This sounds interesting ! Thanks !

                                S Offline
                                S Offline
                                salowist
                                wrote on last edited by
                                #33

                                Sorry, didn't catch that in your orig post. Have you tried saving it as an xlsb (Binary Workbook) file or ,depending on what your code does, as an xlam (Add-In)? Here is the vbs script to add a trusted location to an office program

                                    Dim WshWhell
                                Set WshShell = CreateObject("WScript.Shell")
                                
                                'Acceptable Office Version Values: 2003 = 11.0, 2007=12.0, 2010=14.0
                                    'Acceptable Program Values: Excel,Access, Outlook, PowerPoint, Word, Visio.
                                    'There is a "Common" program group that may possibly be used but I haven't tried it yet.
                                	'The location ID is a unique value such as "LOCATION99"
                                
                                RegEdPath= "HKEY\_CURRENT\_USER\\SOFTWARE\\MICROSOFT\\OFFICE\\(Office Version)\\(Program)\\SECURITY\\TRUSTED LOCATIONS\\(LocationID)\\"
                                
                                WshShell.RegWrite  RegEdPath  , ""
                                	WshShell.RegWrite  RegEdPath & "PATH" , "C:\\MyTrustedPath"
                                	WshShell.RegWrite  RegEdPath & "Description" , "Description"		
                                	WshShell.RegWrite  RegEdPath & "AllowsubFolder" , 1 , "REG\_DWORD"
                                
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                                • R Rage

                                  Custom installed, yes. Left out VBA support, no, they have been using Office successfully for the last two years, so it must be something in the file.

                                  S Offline
                                  S Offline
                                  snowman53
                                  wrote on last edited by
                                  #34

                                  Rage wrote:

                                  have been using Office successfully for the last two years

                                  A little unclear - does that mean they have been using other Excel VBA modules? If yes, I would suggest getting a copy of one that works and look for differences. If they have been running Office, but not using VBA modules, you might try reinstalling office.

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                                  • S snowman53

                                    Rage wrote:

                                    have been using Office successfully for the last two years

                                    A little unclear - does that mean they have been using other Excel VBA modules? If yes, I would suggest getting a copy of one that works and look for differences. If they have been running Office, but not using VBA modules, you might try reinstalling office.

                                    R Offline
                                    R Offline
                                    Rage
                                    wrote on last edited by
                                    #35

                                    They have been using MS Excel for two years with other workbooks without problems. They have only issues with one particular workbook, that they have tested on six machines, and which fails on all of them with the symptoms I explained. This workbook is actually a tool; the version we have sent has been completely reworked when compared to the last version one year ago, so it has almost nothing to do with it anymore. As a side note, the new version of the workbook is working properly in USA, Japan and China.

                                    1 Reply Last reply
                                    0
                                    • R Rage

                                      So we are just facing a mystery here, maybe can someone throw some light on it. We have an 2003 Excel spreadsheet (format .xls) with macros, which is used in several locations in the world on Office 2007 without problem. But Korea. When they try and open the file, the modules just vanished, and there is no VBA code anymore. Two error messages appear : "Modules not found", and "Excel found unreadable content". Has anybody a clue ? (Dear hamsters, feel free to move this message, if not appropriate here. I am just trying to hit the mass, because I have no idea where to begin with).

                                      ~RaGE();

                                      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                      C Offline
                                      C Offline
                                      Clumpco
                                      wrote on last edited by
                                      #36

                                      Could the error messages be about "an invalid object library or object references not found"? (I know the problems translating errors from EN->Other->EN). If so, search and destroy any *.exd files under appdata (Vista/7) or Application Data (XP) Also turn off Excel file validation. [HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Excel\Security\FileValidation] "DisableEditFromPV"=dword:00000000 "EnableOnload"=dword:00000000 What happens if you send the module code as a text and then paste it into the Korean module and then save, close reload? Does it still disappear?

                                      1 Reply Last reply
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                                      • V virang_21

                                        Rage wrote:

                                        But Korea.

                                        Which Korea ? Naughty Korea or Nice Korea ? :)

                                        Zen and the art of software maintenance : rm -rf * Math is like love : a simple idea but it can get complicated.

                                        D Offline
                                        D Offline
                                        djdanlib 0
                                        wrote on last edited by
                                        #37

                                        This image macro seems appropriate. North Korea is Best Korea[^]

                                        1 Reply Last reply
                                        0
                                        • R Rage

                                          So we are just facing a mystery here, maybe can someone throw some light on it. We have an 2003 Excel spreadsheet (format .xls) with macros, which is used in several locations in the world on Office 2007 without problem. But Korea. When they try and open the file, the modules just vanished, and there is no VBA code anymore. Two error messages appear : "Modules not found", and "Excel found unreadable content". Has anybody a clue ? (Dear hamsters, feel free to move this message, if not appropriate here. I am just trying to hit the mass, because I have no idea where to begin with).

                                          ~RaGE();

                                          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                          S Offline
                                          S Offline
                                          suob77
                                          wrote on last edited by
                                          #38

                                          I had a similar problem in a PC with Arabic windows, some users install the Arabic keyboard language but the ”Language for non-Unicode programs” setting is kept default to “English”, if the file is located at the desktop or document folder (and the user name is in Arabic), or any path that might have a folder named in Korean it might cause a problem.
                                          You can instruct the user to move the file to c:\ drive or “c:\any all English folder path\format.xls“,just don’t open it from desktop.

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