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I hate fixing computers

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  • OriginalGriffO OriginalGriff

    I'm sorting out a friends mothers PC - Chrome wouldn't load any pages at all, and it turns out she uses Norton Antivirus and something had turned it off... But how did she browser the internet? She had pretty much every single toolbar you could download installed - to the point where her browse window was only one inch tall...

    If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

    S Offline
    S Offline
    S Houghtelin
    wrote on last edited by
    #3

    I get those all the time, just finished one for one of the Wife's friend "as a favor". Usually takes a good amount of time to clean those buggers out. I always tell them "Just say no to toolbars!" :) (I know that most of them are installed without their knowledge.) All I can say is RKill is indespensible for helping to clean some of that %$#@! out.

    It was broke, so I fixed it.

    OriginalGriffO 1 Reply Last reply
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    • S S Houghtelin

      I get those all the time, just finished one for one of the Wife's friend "as a favor". Usually takes a good amount of time to clean those buggers out. I always tell them "Just say no to toolbars!" :) (I know that most of them are installed without their knowledge.) All I can say is RKill is indespensible for helping to clean some of that %$#@! out.

      It was broke, so I fixed it.

      OriginalGriffO Offline
      OriginalGriffO Offline
      OriginalGriff
      wrote on last edited by
      #4

      I've gone for the "FORMAT C:" option :-D

      If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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      • OriginalGriffO OriginalGriff

        I'm sorting out a friends mothers PC - Chrome wouldn't load any pages at all, and it turns out she uses Norton Antivirus and something had turned it off... But how did she browser the internet? She had pretty much every single toolbar you could download installed - to the point where her browse window was only one inch tall...

        If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

        N Offline
        N Offline
        Nueman
        wrote on last edited by
        #5

        Did the same thing for my father a couple of weeks ago. Cleaned up his hard drive, installed more memory, MSE, and made a shorcut to Chrome on his desktop clearly labeled INTERNET. Using IE, Norton and Yahoo had brought his machine to it's knees.

        What me worry?

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        • OriginalGriffO OriginalGriff

          I'm sorting out a friends mothers PC - Chrome wouldn't load any pages at all, and it turns out she uses Norton Antivirus and something had turned it off... But how did she browser the internet? She had pretty much every single toolbar you could download installed - to the point where her browse window was only one inch tall...

          If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

          C Offline
          C Offline
          Chris Quinn
          wrote on last edited by
          #6

          Doing the same for a friend last week who had been hit by a scareware package - after removing some of the offending grot, I started up the browser and started to type Google in the address bar - as soon as I typed the first G, what popped up in the browser history? "Gagged and bound women"! I pretended not to have seen this, and continued to the search engine ;)

          ==================================== Transvestites - Roberts in Disguise! ====================================

          OriginalGriffO T 2 Replies Last reply
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          • C Chris Quinn

            Doing the same for a friend last week who had been hit by a scareware package - after removing some of the offending grot, I started up the browser and started to type Google in the address bar - as soon as I typed the first G, what popped up in the browser history? "Gagged and bound women"! I pretended not to have seen this, and continued to the search engine ;)

            ==================================== Transvestites - Roberts in Disguise! ====================================

            OriginalGriffO Offline
            OriginalGriffO Offline
            OriginalGriff
            wrote on last edited by
            #7

            Maybe he likes the strong silent type? :~

            If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
            "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

            1 Reply Last reply
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            • OriginalGriffO OriginalGriff

              I've gone for the "FORMAT C:" option :-D

              If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

              S Offline
              S Offline
              S Houghtelin
              wrote on last edited by
              #8

              That is my preferred method as well, and on occasion actually do a reinstall. But those pesky family photos, music downloads and videos take up more space that than I have DVDs to spare. (I guess I have to start charging them fees... damn my gerousity generosity.) < edit > :-O < / edit>

              It was broke, so I fixed it.

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              • OriginalGriffO OriginalGriff

                I've gone for the "FORMAT C:" option :-D

                If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

                C Offline
                C Offline
                Colin Mullikin
                wrote on last edited by
                #9

                OriginalGriff wrote:

                "FORMAT C:" option

                I didn't know there was any other option... ;P

                The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                • C Chris Quinn

                  Doing the same for a friend last week who had been hit by a scareware package - after removing some of the offending grot, I started up the browser and started to type Google in the address bar - as soon as I typed the first G, what popped up in the browser history? "Gagged and bound women"! I pretended not to have seen this, and continued to the search engine ;)

                  ==================================== Transvestites - Roberts in Disguise! ====================================

                  T Offline
                  T Offline
                  TPFKAPB
                  wrote on last edited by
                  #10

                  Chris Quinn wrote:

                  Gagged and bound women

                  Sounds like the perfect woman.

                  1 Reply Last reply
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                  • OriginalGriffO OriginalGriff

                    I'm sorting out a friends mothers PC - Chrome wouldn't load any pages at all, and it turns out she uses Norton Antivirus and something had turned it off... But how did she browser the internet? She had pretty much every single toolbar you could download installed - to the point where her browse window was only one inch tall...

                    If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

                    R Offline
                    R Offline
                    RaisKazi
                    wrote on last edited by
                    #11

                    Quote:

                    to the point where her browse window was only one inch tall...

                    :laugh:

                    Change is a pattern of life.

                    1 Reply Last reply
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                    • S S Houghtelin

                      That is my preferred method as well, and on occasion actually do a reinstall. But those pesky family photos, music downloads and videos take up more space that than I have DVDs to spare. (I guess I have to start charging them fees... damn my gerousity generosity.) < edit > :-O < / edit>

                      It was broke, so I fixed it.

                      W Offline
                      W Offline
                      Wayne Gaylard
                      wrote on last edited by
                      #12

                      S Houghtelin wrote:

                      damn my gerousity geriatricity

                      FTFY

                      When I was a coder, we worked on algorithms. Today, we memorize APIs for countless libraries — those libraries have the algorithms - Eric Allman

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                      • J jim lahey

                        Similar thing happened to my folks computer a few years ago. Brand new with the OS already installed as they are these days. No network connection, no internet, no nothing. Network adapter can't even get an IP address. The reason? Preinstalled McAfee.

                        B Offline
                        B Offline
                        Bert Mitton
                        wrote on last edited by
                        #13

                        Well, then, McAfee was preventing them from getting a virus from the internet, right? Mission accomplished!

                        J 1 Reply Last reply
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                        • B Bert Mitton

                          Well, then, McAfee was preventing them from getting a virus from the internet, right? Mission accomplished!

                          J Offline
                          J Offline
                          jim lahey
                          wrote on last edited by
                          #14

                          You could say McAfee took their responsibilities very seriously. So seriously that they disabled DHCP and also prevented me from entering a manually assigned address. We first thought that it was the network card that was on the blink because it wasn't accepting any kind of address.

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                          • J jim lahey

                            You could say McAfee took their responsibilities very seriously. So seriously that they disabled DHCP and also prevented me from entering a manually assigned address. We first thought that it was the network card that was on the blink because it wasn't accepting any kind of address.

                            T Offline
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                            Tom Lint
                            wrote on last edited by
                            #15

                            If you thought that was bad, my brother had a McAfee trial pre-installed when he bought his laptop. When it expired, it blocked his internet connection. So, I thought, let's remove it, then. Well, no. Going to control panel, selecting McAfee Security Center (or whatever it's called) and clicking Change/Remove did nothing, except making Windows Installer think it was running an installer, preventing me from removing anything else. I had to go through Safe Mode to successfully remove it. A couple of years earlier when helping someone else, I had a similar problem with Norton Internet security, where removing Norton also removed the 'System Tools' directory in the Start Menu. tldr; Seems like the Antivirus tools are becoming viruses themselves.

                            J D P 3 Replies Last reply
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                            • T Tom Lint

                              If you thought that was bad, my brother had a McAfee trial pre-installed when he bought his laptop. When it expired, it blocked his internet connection. So, I thought, let's remove it, then. Well, no. Going to control panel, selecting McAfee Security Center (or whatever it's called) and clicking Change/Remove did nothing, except making Windows Installer think it was running an installer, preventing me from removing anything else. I had to go through Safe Mode to successfully remove it. A couple of years earlier when helping someone else, I had a similar problem with Norton Internet security, where removing Norton also removed the 'System Tools' directory in the Start Menu. tldr; Seems like the Antivirus tools are becoming viruses themselves.

                              J Offline
                              J Offline
                              jim lahey
                              wrote on last edited by
                              #16

                              I've never had that problem with Norton to be honest. McAfee has always proven problematic, even before the issue with my folks' PC.

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                              • J jim lahey

                                I've never had that problem with Norton to be honest. McAfee has always proven problematic, even before the issue with my folks' PC.

                                A Offline
                                A Offline
                                alexander ypema
                                wrote on last edited by
                                #17

                                Despite me personally not liking McAfee, it has nothing to do with it. Hooking network level stuff in Windows at such low level is really nasty and hacky usually. Especially if you want to keep it compatible with windows XP. I've seen this 'no traffic allowed, even DHCP' error happening with everything from Norton to F-secure to Kaspersky to ZoneAlarm. Usually fixes with a complete reinstall of the software.

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                                • T Tom Lint

                                  If you thought that was bad, my brother had a McAfee trial pre-installed when he bought his laptop. When it expired, it blocked his internet connection. So, I thought, let's remove it, then. Well, no. Going to control panel, selecting McAfee Security Center (or whatever it's called) and clicking Change/Remove did nothing, except making Windows Installer think it was running an installer, preventing me from removing anything else. I had to go through Safe Mode to successfully remove it. A couple of years earlier when helping someone else, I had a similar problem with Norton Internet security, where removing Norton also removed the 'System Tools' directory in the Start Menu. tldr; Seems like the Antivirus tools are becoming viruses themselves.

                                  D Offline
                                  D Offline
                                  Dan Neely
                                  wrote on last edited by
                                  #18

                                  That's nothing. 9 years ago my sister tried installing (college mandated) Symantec Corporate AV on top of the Symantec Home AV her gateway came preinstalled with. The install failed catastrophically leaving her with no working AV, no networking, and no working AV Uninstallers. I spent about 4 hours of quality time with regedit manually scrubbing every trace out before things started working again.

                                  Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                                  • S S Houghtelin

                                    That is my preferred method as well, and on occasion actually do a reinstall. But those pesky family photos, music downloads and videos take up more space that than I have DVDs to spare. (I guess I have to start charging them fees... damn my gerousity generosity.) < edit > :-O < / edit>

                                    It was broke, so I fixed it.

                                    D Offline
                                    D Offline
                                    Dan Neely
                                    wrote on last edited by
                                    #19

                                    My method (and making it well known that it's the only option I'll give has cut down heavily on begging for help from random lusers) uses a clean computer, an Ubuntu live CD, and a USB disk caddy to recover files before nuking the drive from orbit.

                                    Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                                    1 Reply Last reply
                                    0
                                    • J jim lahey

                                      Similar thing happened to my folks computer a few years ago. Brand new with the OS already installed as they are these days. No network connection, no internet, no nothing. Network adapter can't even get an IP address. The reason? Preinstalled McAfee.

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #20

                                      I have a good one: My father-in-law, unplugged his external HD drive while copying a movie to it, it seems that the drive was running out of space (500 GB full of movies). Now the drive freezes every window PC to which it is connected. I took the disk to my office and connected it to my work PC running Archlinux, after almost a minute the disk was in a readable state and I was ready to backup the data (Please try to save my movies! he said). That happened on Monday, I'm still copying the data at a 500KB/s transfer rate, there are still 300GB pending, and I not so sure the disk can be saved. ____ichr@mm :wq

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                                      • T Tom Lint

                                        If you thought that was bad, my brother had a McAfee trial pre-installed when he bought his laptop. When it expired, it blocked his internet connection. So, I thought, let's remove it, then. Well, no. Going to control panel, selecting McAfee Security Center (or whatever it's called) and clicking Change/Remove did nothing, except making Windows Installer think it was running an installer, preventing me from removing anything else. I had to go through Safe Mode to successfully remove it. A couple of years earlier when helping someone else, I had a similar problem with Norton Internet security, where removing Norton also removed the 'System Tools' directory in the Start Menu. tldr; Seems like the Antivirus tools are becoming viruses themselves.

                                        P Offline
                                        P Offline
                                        patbob
                                        wrote on last edited by
                                        #21

                                        Tom Lint wrote:

                                        Seems like the Antivirus tools are becoming viruses themselves

                                        Time was, McAfee was the best antivirus you could get. Then it got invasive and became more of a problem than a help. Next Norton. Now AVG is going there. Time to vote with my wallet again. I know somewhere there's a pattern here.. if only the antivirus writers could figure it out and fix it for me :)

                                        We can program with only 1's, but if all you've got are zeros, you've got nothing.

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                                        • OriginalGriffO OriginalGriff

                                          I've gone for the "FORMAT C:" option :-D

                                          If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.

                                          R Offline
                                          R Offline
                                          Reelix
                                          wrote on last edited by
                                          #22

                                          OriginalGriff wrote:

                                          I've gone for the "FORMAT C:" option :-D

                                          No need - These days you just delete the partition :D

                                          -= Reelix =-

                                          OriginalGriffO 1 Reply Last reply
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