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Programmer Interrupted

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  • M Matthew Faithfull

    Only outside the fences. Otherwise more like these[^].

    "The secret of happiness is freedom, and the secret of freedom, courage." Thucydides (B.C. 460-400)

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    Colin Mullikin
    wrote on last edited by
    #7

    I can feel the breeze from here... :laugh:

    The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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    • C Colin Mullikin

      A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

      The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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      Rhys Gravell
      wrote on last edited by
      #8

      God yes, interruptions are a killer, and the more inane they are the more likely the interruptee is the going to be the one getting killed! We use Lync and I just turn it off now after being continually interrupted by business users asking if someone else is here as they've had to turn their Lync off to be able to get on with their job. It wouldn't be so bad but its usually >1 users asking the same question, the answer to which should be able to be found in their requirements documentation... or it would if they kept it up to date when they changed their minds :mad:

      Rhys "If you ever start taking things too seriously, just remember that we are talking monkeys on an organic spaceship flying through the Universe"

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      • C Colin Mullikin

        A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

        The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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        PIEBALDconsult
        wrote on last edited by
        #9

        That used to happen to Leslie Nielsen. http://www.codeproject.com/insider.aspx?msg=4478293#xx4478293xx[^]

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        • P PIEBALDconsult

          That used to happen to Leslie Nielsen. http://www.codeproject.com/insider.aspx?msg=4478293#xx4478293xx[^]

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          Colin Mullikin
          wrote on last edited by
          #10

          Darn, I didn't look there... I just looked through The Lounge... :sigh:

          The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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          • C Colin Mullikin

            A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

            The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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            GuyThiebaut
            wrote on last edited by
            #11

            I have a large set of on-ear Sony headphones that I put on to listen to music when it is noisy or when I need to concentrate - people pick up on me being in "please don't interrupt me" mode when I have these on. I deliberately do not wear small or in-ear headphones so that this is visible, and it works :)

            “That which can be asserted without evidence, can be dismissed without evidence.”

            ― Christopher Hitchens

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            • C Colin Mullikin

              A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

              The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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              BobJanova
              wrote on last edited by
              #12

              I am quite good at 'parking' a thought to handle an interruption. I am doing ten things at once anyway, so eleven doesn't make it much worse.

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              • C Colin Mullikin

                A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                Roger Wright
                wrote on last edited by
                #13

                I've no need to read the article. Before there was an Internet, I read a similar one done by (IIRC) Harvard Business School which reported that, based on a rather serious study, each casual interruption no matter how brief, costs an average of 20 minutes productivity. That study was limited to workers who have jobs that require concentration - programming is certainly one of them, as is engineering - and not mere repetition, like assembly line workers. Every phone call, every impromptu drop in to the home cubicle by a coworker, each "quick meeting" the boss calls down the hall, costs 20 minutes. Eight of those in a day, and you leave the office farther behind than when you arrived. Might as well stay in bed... And, just like the report I read, this one will be ignored by every boss it is shown to... :sigh:

                Will Rogers never met me.

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                • R Ravi Bhavnani

                  I just skimmed the paper but agree wholeheartedly that frequent interruptions are a productivity killer.  At my previous gig, devs would set their IM status to "Do Not Disturb" when they were heads down in coding and didn't want to be interrupted.  It was considered rude to ignore this status. /ravi

                  My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

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                  RJOberg
                  wrote on last edited by
                  #14

                  At my previous location, we had IM, and people ignored the DND setting. Unfortunately the people who ignored them were high enough up the food chain that nothing could be done. We just started turning off the IM client instead. If it was important enough to get up and walk across the campus to ask us in person, then we dealt with it. At my current job, my previous PM told the end users that the devs would not have IM capability and all communication goes through him. God bless him.

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                  • R RJOberg

                    At my previous location, we had IM, and people ignored the DND setting. Unfortunately the people who ignored them were high enough up the food chain that nothing could be done. We just started turning off the IM client instead. If it was important enough to get up and walk across the campus to ask us in person, then we dealt with it. At my current job, my previous PM told the end users that the devs would not have IM capability and all communication goes through him. God bless him.

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                    Ravi Bhavnani
                    wrote on last edited by
                    #15

                    RJOberg wrote:

                    my previous PM told the end users that the devs would not have IM capability and all communication goes through him

                    :thumbsup: Anything else is just plain daft. /ravi

                    My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

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                    • C Colin Mullikin

                      A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                      The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                      Lost User
                      wrote on last edited by
                      #16

                      Colin Mullikin wrote:

                      What say you, Lounge?

                      Although one could not "ultimately eliminate interruptions", one can reduce them strongly. That being the problem, then that's what needs to be addressed. I do not own a mobile telephone. I don't have voicemail. No family in the IM, no interruptions over IM. Ask every IM whether it was acute, and, if not, why the elephant they did not use email. Close your mail-client. One is inclined to respond immediatly. Don't. Check it once every two hours, if you go fill up your coffee. Let everyone know that you're "available" for talk during those minutes. Kick everyone out, including deities, that disturb during work. If a worker can be interrupted, that means that work can get interrupted. In extremis, it could endanger the release of the current beta. And the IM-status; green means doing interruptable work, "available" as it says, and the red means simply "busy". Now get back to your office, and lock your door from the inside. Anyone knocking can safely be ignored if you put a paper on the door explaining that you're working and cannot be disturbed, unless there's a (physical) fire. Also write your coffee-machine-talk times on there and your mail-adres. Also keep a log of requests during those times. See if some complaints keep recurring that are not meant to be handled by either you or your department. I've just started at a new company, and have no idea what tactics they would use. 'bout to find out mayhaps.

                      Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^]

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                      • C Colin Mullikin

                        A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                        The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                        Clumpco
                        wrote on last edited by
                        #17

                        I can personally vouch for the extreme effect of interruptions on coding... For the last 12 months I have had to take a diuretic which means that I generally have to "get up and go" every 30 minutes or so. My coding output has dropped to about 1/3 of my previous level. Luckily I have another part of my work which is more suited to short attention spans, so I now put off coding until later in the day when the meds have lost much of their effect.

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                        • R Roger Wright

                          I've no need to read the article. Before there was an Internet, I read a similar one done by (IIRC) Harvard Business School which reported that, based on a rather serious study, each casual interruption no matter how brief, costs an average of 20 minutes productivity. That study was limited to workers who have jobs that require concentration - programming is certainly one of them, as is engineering - and not mere repetition, like assembly line workers. Every phone call, every impromptu drop in to the home cubicle by a coworker, each "quick meeting" the boss calls down the hall, costs 20 minutes. Eight of those in a day, and you leave the office farther behind than when you arrived. Might as well stay in bed... And, just like the report I read, this one will be ignored by every boss it is shown to... :sigh:

                          Will Rogers never met me.

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                          cmger
                          wrote on last edited by
                          #18

                          Quote:

                          And, just like the report I read, this one will be ignored by every boss it is shown to...

                          Maybe... But why not just do some things mentioned above anyway? They expect YOU to not tell THEM how to do THEIR work so you can (at least IMHO) expect THEM to not tell YOU how to do YOUR work. Creating the right environment for working is damn sure part of your job, not theirs, isn't it? Regs, cmger

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                          • C Colin Mullikin

                            A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                            The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                            Gary Wheeler
                            wrote on last edited by
                            #19

                            I've got a simple solution to those who interrupt me too much. I leave their bodies to rot outside my cubicle.

                            Software Zen: delete this;

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                            • C Colin Mullikin

                              A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                              The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                              Michael Kingsford Gray
                              wrote on last edited by
                              #20

                              The best way to stop being interrupted is to be self-employed. This is a SERIOUS response, by the way. If your "boss" is giving you shite, then start your own firm. Simples.

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                              • C Colin Mullikin

                                A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                                The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                                Fran Porretto
                                wrote on last edited by
                                #21

                                There's no dispute that interruptions are a productivity killer. Unfortunately, some interruptions cannot be buffered off:

                                1. Those from people you're supposed to supervise;
                                2. Those from the guy who supervises you;
                                3. Those from your spouse.

                                Attempt to reject any of those intrusions at your peril. In the first case, the interruptions are part of your responsibilities to your subordinates. In the second, you have an implicit requirement to be available to your supervisor. In the third, sleeping on the couch can ruin your back.

                                While there are ways to make it plain to others that you'd prefer not to be bothered at the moment, none of them are proof against intrusion -- and none of them will spare you the deleterious consequences of even attempting to deny access to the persons enumerated above. Verbum sat sapienti.

                                (This message is programming you in ways you cannot detect. Be afraid.)

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                                • C Colin Mullikin

                                  A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                                  The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                                  JohnLBevan
                                  wrote on last edited by
                                  #22

                                  Slightly off topic, but there's some interesting info about how the guys at Stack Exchange work here. I figure it ties in as if you can work remotely you can cut down interruptions as you don't get people popping round / are in control of the methods that people can use to communicate with you (e.g. stop checking mail / turn phone off / etc). http://blog.stackoverflow.com/2013/02/why-we-still-believe-in-working-remotely/[^]

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                                  • G GuyThiebaut

                                    I have a large set of on-ear Sony headphones that I put on to listen to music when it is noisy or when I need to concentrate - people pick up on me being in "please don't interrupt me" mode when I have these on. I deliberately do not wear small or in-ear headphones so that this is visible, and it works :)

                                    “That which can be asserted without evidence, can be dismissed without evidence.”

                                    ― Christopher Hitchens

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                                    rnbergren
                                    wrote on last edited by
                                    #23

                                    exactly. I have my big sony headphones. I have been accused of looking like Princess Leia. I don't care. Keeps people away. I also sometimes just put them on and don't play music. I pretend not to hear what people are saying. I pick up some interesting tidbits.

                                    To err is human to really mess up you need a computer

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                                    • F Fran Porretto

                                      There's no dispute that interruptions are a productivity killer. Unfortunately, some interruptions cannot be buffered off:

                                      1. Those from people you're supposed to supervise;
                                      2. Those from the guy who supervises you;
                                      3. Those from your spouse.

                                      Attempt to reject any of those intrusions at your peril. In the first case, the interruptions are part of your responsibilities to your subordinates. In the second, you have an implicit requirement to be available to your supervisor. In the third, sleeping on the couch can ruin your back.

                                      While there are ways to make it plain to others that you'd prefer not to be bothered at the moment, none of them are proof against intrusion -- and none of them will spare you the deleterious consequences of even attempting to deny access to the persons enumerated above. Verbum sat sapienti.

                                      (This message is programming you in ways you cannot detect. Be afraid.)

                                      K Online
                                      K Online
                                      kmoorevs
                                      wrote on last edited by
                                      #24

                                      Great reply! :thumbsup::thumbsup:

                                      "Go forth into the source" - Neal Morse

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                                      • C Colin Mullikin

                                        A developer at my company found this article[^] and sent it out to the rest of us (and the testers). I agree with most of what this guy says, and the research results he presents seem pretty spot on. What say you, Lounge? EDIT: After reading the posts below, it seems Keith could use this as ammo to his higher-ups. :thumbsup:

                                        The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

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                                        Member_5893260
                                        wrote on last edited by
                                        #25

                                        Here's the best way to avoid interruptions: swearing and outright abuse. I find that if I get interrupted, I have just enough time to hurl an expletive at the interruptor before I lose the thread of what I'm doing. They've learned. It works just fine...

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                                        • M Michael Kingsford Gray

                                          The best way to stop being interrupted is to be self-employed. This is a SERIOUS response, by the way. If your "boss" is giving you shite, then start your own firm. Simples.

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                                          Member_5893260
                                          wrote on last edited by
                                          #26

                                          That works until you realize you now have ten bosses instead of one...

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