Issue trackers
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I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
What I like best about Excel is the ability to sort and do metrics and statistics easily. So for low cost simple issue tracking I prefer Excel over just a plain editor. With Excel the world is my oyster. If project managemnet is the main thing then I like Microsoft Project. The best heavyweight issue tracking system I ever used was home grown by a previous company in Lotus Notes. I don't like JIRA, although I have only used it a few months. It seems like too much flash and not enough of what I need - searching and sorting primarily. ClearQuest was also a monster but seemed easier to use than JIRA.
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I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
Regarding connectivity, could you pl. rate your client preferences (most important == 1)?
- Web browser
- Windows desktop
- Android tablet/phone
- iPad/iPhone
- Windows phone
- C# API
- Other (please specify)
Thanks, /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
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Regarding connectivity, could you pl. rate your client preferences (most important == 1)?
- Web browser
- Windows desktop
- Android tablet/phone
- iPad/iPhone
- Windows phone
- C# API
- Other (please specify)
Thanks, /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
1. Web browser 2. Windows desktop Android tablet/phone 3. iPad/iPhone Windows phone C# API 4. Other: Web API (Json)
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
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1. Web browser 2. Windows desktop Android tablet/phone 3. iPad/iPhone Windows phone C# API 4. Other: Web API (Json)
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
Another question: would built-in support for agile development be useful or is that a nice-to-have? Thanks, /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
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Another question: would built-in support for agile development be useful or is that a nice-to-have? Thanks, /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
What specific support do you mean?
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
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What specific support do you mean?
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
Things like tracking resource load and burndown rate. /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
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What specific support do you mean?
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
Also, is meta-data customization (e.g. priority level definitions, workflows) a must-have or a nice-to-have? Thanks, /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
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Also, is meta-data customization (e.g. priority level definitions, workflows) a must-have or a nice-to-have? Thanks, /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
Very important. We chop and change our terms reasonably often.
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
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Very important. We chop and change our terms reasonably often.
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
"Terms" as in priority, severity, etc? What about workflow customization - basic, detailed or indifferent? /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
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"Terms" as in priority, severity, etc? What about workflow customization - basic, detailed or indifferent? /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
Ravi Bhavnani wrote:
Terms" as in priority, severity, etc?
yes
Ravi Bhavnani wrote:
What about workflow customization
indifferent. Let me set a status as I need to set it.
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
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Ravi Bhavnani wrote:
Terms" as in priority, severity, etc?
yes
Ravi Bhavnani wrote:
What about workflow customization
indifferent. Let me set a status as I need to set it.
cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP
Thanks! This is valuable feedback. Stay tuned. /ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com