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Height of stupidity in web page design

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  • V Vasudevan Deepak Kumar

    I just thought would share the web page of grivances redressal of a private insurance provider in India (https://www.birlasunlife.com/BirlaSunLife/Insurance/BSLI_MP/Forms/ComplaintForm_id.aspx[^]). 1) First assuming your age is 30, you need to click 30x12 times the left arrow on the datepicker to reach the month of your birth to choose the calendar. 2) The captcha does not refresh. 3) Every dropdown has a serverside autopostback. What do you think of such a webpage? 1) A gesture of management to discourage complaints from customers? 2) Or by a programmer who begs code in Lounge/Soapbox forums and vomits gibberish code accompanied by lack of (stringent) testing/qa because of stingy/greedy management to invest!

    Vasudevan Deepak Kumar Personal Homepage
    Tech Gossips
    The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

    D Offline
    D Offline
    dan sh
    wrote on last edited by
    #4

    1. I can align controls better than that and I am not even a web developer. 2. Selecting option that I am not a customer, makes almost no difference to entries I need to make. 3. Why do you need my address if I need to make a complain? 4. Date picker: really!? 5. If I select no for existing customer, why am I able to select claim related options? I can go on and on. If you are dealing with these guys, please do not use their online transactions. Better still, find some other provider.

    "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

    V A 2 Replies Last reply
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    • G gavindon

      while its still a crappy site, you do not have to click 30 x 12 to get age 30 on the calender. click directly on the year and it will drop down and let you select a year. however I have seen that behavior before and its not apparent to the average user most likely.

      Treat stressful situations like a dog, if you can't eat it, play with it or screw it, then just piss on it and walk away. Be careful which toes you step on today, they might be connected to the foot that kicks your butt tomorrow.

      V Offline
      V Offline
      Vasudevan Deepak Kumar
      wrote on last edited by
      #5

      gavindon wrote:

      you do not have to click 30 x 12 to get age 30 on the calender. click directly on the year and it will drop down and let you select a year.

      Oh. Thanks for that. But there is no visual indicator or cue that those are smart elements. They appear as plain vanilla labels for me. I used both Chrome and Firefox. Let me grab a Windows box and see how it renders in IE.

      Vasudevan Deepak Kumar Personal Homepage
      Tech Gossips
      The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

      1 Reply Last reply
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      • D dan sh

        1. I can align controls better than that and I am not even a web developer. 2. Selecting option that I am not a customer, makes almost no difference to entries I need to make. 3. Why do you need my address if I need to make a complain? 4. Date picker: really!? 5. If I select no for existing customer, why am I able to select claim related options? I can go on and on. If you are dealing with these guys, please do not use their online transactions. Better still, find some other provider.

        "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

        V Offline
        V Offline
        Vasudevan Deepak Kumar
        wrote on last edited by
        #6

        d@nish wrote:

        3. Why do you need my address if I need to make a complain?

        To spam. :)

        d@nish wrote:

        5. If I select no for existing customer, why am I able to select claim related options?

        May be anticipating a customer relationship in the future and hence anticipating a distant claim. Kind of lo...oo...oo..ng vision? :-D

        Vasudevan Deepak Kumar Personal Homepage
        Tech Gossips
        The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

        D 1 Reply Last reply
        0
        • V Vasudevan Deepak Kumar

          d@nish wrote:

          3. Why do you need my address if I need to make a complain?

          To spam. :)

          d@nish wrote:

          5. If I select no for existing customer, why am I able to select claim related options?

          May be anticipating a customer relationship in the future and hence anticipating a distant claim. Kind of lo...oo...oo..ng vision? :-D

          Vasudevan Deepak Kumar Personal Homepage
          Tech Gossips
          The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

          D Offline
          D Offline
          dan sh
          wrote on last edited by
          #7

          I am still playing with it. Can you please raise a request on my behalf? It must state exactly this: "Do you know that proper developers exist? They are not same as unicorns." You can give my email if you want. It is "a@s.com". :)

          "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

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          • D dan sh

            I am still playing with it. Can you please raise a request on my behalf? It must state exactly this: "Do you know that proper developers exist? They are not same as unicorns." You can give my email if you want. It is "a@s.com". :)

            "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

            V Offline
            V Offline
            Vasudevan Deepak Kumar
            wrote on last edited by
            #8

            :)

            Vasudevan Deepak Kumar Personal Homepage
            Tech Gossips
            The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

            D 1 Reply Last reply
            0
            • V Vasudevan Deepak Kumar

              :)

              Vasudevan Deepak Kumar Personal Homepage
              Tech Gossips
              The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

              D Offline
              D Offline
              dan sh
              wrote on last edited by
              #9

              Do you think they have ever heard of SQL injection or Cross site scripting?

              "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

              R 1 Reply Last reply
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              • D dan sh

                1. I can align controls better than that and I am not even a web developer. 2. Selecting option that I am not a customer, makes almost no difference to entries I need to make. 3. Why do you need my address if I need to make a complain? 4. Date picker: really!? 5. If I select no for existing customer, why am I able to select claim related options? I can go on and on. If you are dealing with these guys, please do not use their online transactions. Better still, find some other provider.

                "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                A Offline
                A Offline
                AspDotNetDev
                wrote on last edited by
                #10

                6. I wonder what the pop-up was that IE blocked for me.

                Thou mewling ill-breeding pignut!

                D 1 Reply Last reply
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                • A AspDotNetDev

                  6. I wonder what the pop-up was that IE blocked for me.

                  Thou mewling ill-breeding pignut!

                  D Offline
                  D Offline
                  dan sh
                  wrote on last edited by
                  #11

                  0. I wonder why you are using IE.

                  "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                  A 1 Reply Last reply
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                  • V Vasudevan Deepak Kumar

                    I just thought would share the web page of grivances redressal of a private insurance provider in India (https://www.birlasunlife.com/BirlaSunLife/Insurance/BSLI_MP/Forms/ComplaintForm_id.aspx[^]). 1) First assuming your age is 30, you need to click 30x12 times the left arrow on the datepicker to reach the month of your birth to choose the calendar. 2) The captcha does not refresh. 3) Every dropdown has a serverside autopostback. What do you think of such a webpage? 1) A gesture of management to discourage complaints from customers? 2) Or by a programmer who begs code in Lounge/Soapbox forums and vomits gibberish code accompanied by lack of (stringent) testing/qa because of stingy/greedy management to invest!

                    Vasudevan Deepak Kumar Personal Homepage
                    Tech Gossips
                    The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

                    S Offline
                    S Offline
                    S Houghtelin
                    wrote on last edited by
                    #12

                    Obviously written by someone who has had a claim denied and they're still angry about it. :^)

                    It was broke, so I fixed it.

                    1 Reply Last reply
                    0
                    • D dan sh

                      0. I wonder why you are using IE.

                      "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                      A Offline
                      A Offline
                      AspDotNetDev
                      wrote on last edited by
                      #13

                      I'm a web developer. I use all the major browsers. Except for Opera. And Safari. And... OK, I only really use IE and Chrome (and Firefox, sparingly).

                      Thou mewling ill-breeding pignut!

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                      • D dan sh

                        Do you think they have ever heard of SQL injection or Cross site scripting?

                        "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                        R Offline
                        R Offline
                        Ranjan D
                        wrote on last edited by
                        #14

                        Oh man what you are saying. Even an entry level junior enginners know about SQL Injection. Did you forget when you are from ?

                        Ranjan.D

                        D F 2 Replies Last reply
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                        • A AspDotNetDev

                          I'm a web developer. I use all the major browsers. Except for Opera. And Safari. And... OK, I only really use IE and Chrome (and Firefox, sparingly).

                          Thou mewling ill-breeding pignut!

                          D Offline
                          D Offline
                          dan sh
                          wrote on last edited by
                          #15

                          Oh you poor sod. I hope your clients are not using IE6.

                          "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                          A 1 Reply Last reply
                          0
                          • R Ranjan D

                            Oh man what you are saying. Even an entry level junior enginners know about SQL Injection. Did you forget when you are from ?

                            Ranjan.D

                            D Offline
                            D Offline
                            dan sh
                            wrote on last edited by
                            #16

                            Ranjan.D wrote:

                            Even an entry level junior enginners know about SQL Injection.

                            Not true.

                            Ranjan.D wrote:

                            Did you forget when you are from ?

                            What do you mean?

                            "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

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                            • D dan sh

                              Oh you poor sod. I hope your clients are not using IE6.

                              "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                              A Offline
                              A Offline
                              AspDotNetDev
                              wrote on last edited by
                              #17

                              I think the lowest we support now is IE7 (I mostly let the designers worry about that).

                              Thou mewling ill-breeding pignut!

                              1 Reply Last reply
                              0
                              • D dan sh

                                Ranjan.D wrote:

                                Even an entry level junior enginners know about SQL Injection.

                                Not true.

                                Ranjan.D wrote:

                                Did you forget when you are from ?

                                What do you mean?

                                "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                                R Offline
                                R Offline
                                Ranjan D
                                wrote on last edited by
                                #18

                                I knew that's true because even I'm from India and a Web developer, I have seen peoples from all levels. It's not a rocket science or something un heard about SQL Injection. That's pretty basic and everyone knows about that. Obviously being a developer one should be knowing it very well :)

                                Ranjan.D

                                D 1 Reply Last reply
                                0
                                • R Ranjan D

                                  Oh man what you are saying. Even an entry level junior enginners know about SQL Injection. Did you forget when you are from ?

                                  Ranjan.D

                                  F Offline
                                  F Offline
                                  fjdiewornncalwe
                                  wrote on last edited by
                                  #19

                                  Ranjan.D wrote:

                                  Even an entry level junior enginners know about SQL Injection.

                                  You haven't visited Q&A lately, have you... :)

                                  I wasn't, now I am, then I won't be anymore.

                                  1 Reply Last reply
                                  0
                                  • A AspDotNetDev

                                    I'm a web developer. I use all the major browsers. Except for Opera. And Safari. And... OK, I only really use IE and Chrome (and Firefox, sparingly).

                                    Thou mewling ill-breeding pignut!

                                    V Offline
                                    V Offline
                                    Vasudevan Deepak Kumar
                                    wrote on last edited by
                                    #20

                                    I prefer Chrome for web surfing and Firefox for app development and debugging. IE is akin a torrent application for me coming under a blanket embargo.

                                    Vasudevan Deepak Kumar Personal Homepage
                                    Tech Gossips
                                    The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

                                    1 Reply Last reply
                                    0
                                    • R Ranjan D

                                      I knew that's true because even I'm from India and a Web developer, I have seen peoples from all levels. It's not a rocket science or something un heard about SQL Injection. That's pretty basic and everyone knows about that. Obviously being a developer one should be knowing it very well :)

                                      Ranjan.D

                                      D Offline
                                      D Offline
                                      dan sh
                                      wrote on last edited by
                                      #21

                                      I still don't have answer to my question. Anyways, this isn't a fairy tale. Wake up. There are plenty of "developers" out there who have no clue about anything related to development.

                                      "Bastards encourage idiots to use Oracle Forms, Web Forms, Access and a number of other dinky web publishing tolls.", Mycroft Holmes[^]

                                      S 1 Reply Last reply
                                      0
                                      • V Vasudevan Deepak Kumar

                                        I just thought would share the web page of grivances redressal of a private insurance provider in India (https://www.birlasunlife.com/BirlaSunLife/Insurance/BSLI_MP/Forms/ComplaintForm_id.aspx[^]). 1) First assuming your age is 30, you need to click 30x12 times the left arrow on the datepicker to reach the month of your birth to choose the calendar. 2) The captcha does not refresh. 3) Every dropdown has a serverside autopostback. What do you think of such a webpage? 1) A gesture of management to discourage complaints from customers? 2) Or by a programmer who begs code in Lounge/Soapbox forums and vomits gibberish code accompanied by lack of (stringent) testing/qa because of stingy/greedy management to invest!

                                        Vasudevan Deepak Kumar Personal Homepage
                                        Tech Gossips
                                        The woods are lovely, dark and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep!

                                        C Offline
                                        C Offline
                                        Clifford Nelson
                                        wrote on last edited by
                                        #22

                                        Don't know if I would call it stupid so much a unprofessional. It says that this was done for a mom and pop company. At least they don't have 50 different colors.

                                        1 Reply Last reply
                                        0
                                        • OriginalGriffO OriginalGriff

                                          It's a standard datepicker - just click on the calender to open it, click on the year (2013) and hold the "up" arrow down until you get to you birth year. You don't have to scroll the month sideways until you reach the 1980s! :laugh: It's rather fuggly, and it looks like it was put together by the bosses son after his (unsuccessful) first course ion software. And it probably was...

                                          The universe is composed of electrons, neutrons, protons and......morons. (ThePhantomUpvoter)

                                          L Offline
                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #23

                                          OriginalGriff wrote:

                                          ion software

                                          Not sure what that is, but it sounds good.

                                          Sent from my BatComputer via HAL 9000 and M5

                                          OriginalGriffO 1 Reply Last reply
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