Win 8, Two Monitors
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*THANK YOU* for an explanation of what to click and what to type. I found the old-fashioned worn-out low-tech Device manager. I clicked on display adapter. This is all that was there...
Microsoft Basic Display Adapter
I see nothing about Radion, Dell, or any graphics adapter company listed. I welcome more ideas.
Aha! MS basic display adapater is the generic one that MS provides. It likely can't do multiple monitors and all the other fancy stuff. So, it sounds like the video-card specific driver didn't get installed. Try upgrading the driver and seeing if MS has one for it. If they do, that'll probaby get you going.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Yes, try unplugging it and reconnecting it. Alos, have you tried connecting both monitors using VGA? It sounds like a driver issue of some sort. Maybe you changed the resolution and it can't drive both monitors that way. You really need to fire up the video card-specific control panel and see what it can tell you. Also, when you say "worked when Win8 was first installed", do you mean during the installation process, or after everything was installed and you were finally booting and running Win8?
We can program with only 1's, but if all you've got are zeros, you've got nothing.
patbob wrote:
Also, when you say "worked when Win8 was first installed", do you mean during the installation process, or after everything was installed and you were finally booting and running Win8?
I was away from the shop for 3 days. I came back, and I saw two big blue screens with the windows logo on them both. A friend has suggested system restore and working backwards from that point. That was the same friend who suggested classic shell. I am still exteremely suspicious of classic shell because that's the only difference that I could guess is causing me all these problems.
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Aha! MS basic display adapater is the generic one that MS provides. It likely can't do multiple monitors and all the other fancy stuff. So, it sounds like the video-card specific driver didn't get installed. Try upgrading the driver and seeing if MS has one for it. If they do, that'll probaby get you going.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
patbob wrote:
Try upgrading the driver and seeing if MS has one for it.
This sounds sensible. Now, how do I find out the name for it ? Dell placed me and one of their tech support folks together. I suppose he can give me the name of the card. I'm looking on their website and still can't decipher their secret codes, but I'll keep trying
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patbob wrote:
Try upgrading the driver and seeing if MS has one for it.
This sounds sensible. Now, how do I find out the name for it ? Dell placed me and one of their tech support folks together. I suppose he can give me the name of the card. I'm looking on their website and still can't decipher their secret codes, but I'll keep trying
p.s., should I try to find that driver on Microsoft's website ? Or Dell's ? Or on the maker of the card ? Or from some other planet ?
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patbob wrote:
Try upgrading the driver and seeing if MS has one for it.
This sounds sensible. Now, how do I find out the name for it ? Dell placed me and one of their tech support folks together. I suppose he can give me the name of the card. I'm looking on their website and still can't decipher their secret codes, but I'll keep trying
Shouldn't need to. Use device manager and pull up the display adapter, then do the Update Driver thing through it. It should detect the video card and obtain the appropriate driver for it. If that doesn't work, then you'll need to check on the Dell support site for your computer and see if they ahve a Win8 video driver for it. However, since it was working post-install, then the video card driver probably just got reset to the generic one, which suggests that MS will have at least some driver that will do multiple monitors for it.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Brisingr Aerowing wrote:
What model of computer do you have? Desktop or laptop?
This is a Dell Precision 670. It's a desktop. I'm still trying to figure out what kind of video card I have. Dell has a page on their website about how to set up multiple screens on Windows'8 It is based on the same faulty assumptions that have been leading all my previous advisors to offer advice that doesn't work. i.e., they say...
1.Invoke Windows Charms by swiping in from the right or moving the mouse cursor to one of the right-hand side corners, 2.Choose Devices, 3.Select Second Screen.That 3rd thing, "Select Second Screen" does not exist when I follow instructions 1 and 2. Instead, this is what I see...
Devices Desktop Nothing can be sent from the desktopI can't seem to get that through anyone's head. When I follow the instructions for setting up two screens on windows 8, I don't get an option for a second screen. Where do I turn on what item or click what, in order to let Windows 8 see that I have two screens again ?
I don't think you can tell windows to turn off or on a display; I think if it sees it, it displays it. So the real question is, why isn't it seeing your second monitor? A few posts back you were going to try swapping monitors, cables, etc. Did any of that work? You said the Sony displayed "No Input Signal" and "Input 3-DVI-D"; try different input options? I'd try different combinations. Try Sony as the sole monitor. If you get nothing you know something's gone wrong with Sony (or settings/cable thereof; you may get different results with Sony in vga mode, sony in dvi, sony in hdmi if available). Also, maybe you have a small hi-def tv you could try as 2nd monitor? I know this stuff's a pita; good luck with it. Oh, btw, of the 50000 keystroke variations, the main one is windows key -x which brings up menu to most of the stuff we know and love; ctl panel, device manager, command prompt, etc. But not shutdown; good ol' ctl-alt-del can get you there; there's a power icon in lower right corner after you hit ctl-alt-del; shutdown is one of the options.
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Can someone tell me how to word the question to either Google, Bing, Yahoo, Code Project, Stack Exchange, or MSDN which leads to an explanation of how to arrange Windows 8 to allow multiple monitors. My basic questions are: Where do you click, what do you look for, what do you answer, and so on.
My monitor is brok plz give me the confgz... :P
CEO at: - Rafaga Systems - Para Facturas - Modern Components for the moment...
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Shouldn't need to. Use device manager and pull up the display adapter, then do the Update Driver thing through it. It should detect the video card and obtain the appropriate driver for it. If that doesn't work, then you'll need to check on the Dell support site for your computer and see if they ahve a Win8 video driver for it. However, since it was working post-install, then the video card driver probably just got reset to the generic one, which suggests that MS will have at least some driver that will do multiple monitors for it.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
Okay, just did that, and this message appears on my screen,
The best driver software for your device is already installed.
Windows has determined the driver software for your device is up to date.
Microsoft Basic Display Adapter
I am very suspicious that that's not true. I think the date on that thing is 6 years, 9 months, 2 weeks, and 6 days ago.
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Okay, just did that, and this message appears on my screen,
The best driver software for your device is already installed.
Windows has determined the driver software for your device is up to date.
Microsoft Basic Display Adapter
I am very suspicious that that's not true. I think the date on that thing is 6 years, 9 months, 2 weeks, and 6 days ago.
Sounds like MS doesn't have a driver for it. Odd, and unexpected, but with new OSs its not impossible. Does make one wonder how it had been working with both monitors, so maybe I'm wrong, and the basic driver does support multiple monitors.. that seems unlikely though. At this point, either Dell or the video card manufacturer will have to have a driver. Next step is probably to work with that Dell tech support person to find the right driver for it. If no joy on those, then its restore, or reinstall time. If you get to reinstall, you could try uninstalling the video card driver via device manager and rebooting first. When it reboots, it should detect and install a new driver, and more importantly, reset it to default configuration. Of course, if it doesn't, the box will be completely unuseable and you'll need to reinstall.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Brisingr Aerowing wrote:
a BIOS that needs an update
I would be quite happy to take a look in the BIOS. That has been a suspicion of mine for two days now. My new windows'8 question: How do you turn it off ??? Do I go straight to the physical power switch now ? Just cut the electricityb ? Is that the way to power down a PC under Windows'8 ???
Put your mouse pointer in the top-right of the screen, select settings > power > shutdown.
Gryphons Are Awesome! Gryphons Are Awesome!
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Brisingr Aerowing wrote:
Are you using DVI or HDMI to connect?
VGA--> Working monitor DVI--> The one that stopped working
I had issues with Win8 and DVI, never figured out why. My only guess is a bad driver. I usually use HDMI, anyways.
Gryphons Are Awesome! Gryphons Are Awesome!
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Shouldn't need to. Use device manager and pull up the display adapter, then do the Update Driver thing through it. It should detect the video card and obtain the appropriate driver for it. If that doesn't work, then you'll need to check on the Dell support site for your computer and see if they ahve a Win8 video driver for it. However, since it was working post-install, then the video card driver probably just got reset to the generic one, which suggests that MS will have at least some driver that will do multiple monitors for it.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Put your mouse pointer in the top-right of the screen, select settings > power > shutdown.
Gryphons Are Awesome! Gryphons Are Awesome!
Thanks, now I know two separate secret Win'8 magic wand moves. I figure that I'll be halfway proficient at using it approximately 3 weeks before they change it all again and bring out the next obfuscation^H^H^H^H^H^H^H^H^H^H techunological upgrade
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Sounds like MS doesn't have a driver for it. Odd, and unexpected, but with new OSs its not impossible. Does make one wonder how it had been working with both monitors, so maybe I'm wrong, and the basic driver does support multiple monitors.. that seems unlikely though. At this point, either Dell or the video card manufacturer will have to have a driver. Next step is probably to work with that Dell tech support person to find the right driver for it. If no joy on those, then its restore, or reinstall time. If you get to reinstall, you could try uninstalling the video card driver via device manager and rebooting first. When it reboots, it should detect and install a new driver, and more importantly, reset it to default configuration. Of course, if it doesn't, the box will be completely unuseable and you'll need to reinstall.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Sounds like MS doesn't have a driver for it. Odd, and unexpected, but with new OSs its not impossible. Does make one wonder how it had been working with both monitors, so maybe I'm wrong, and the basic driver does support multiple monitors.. that seems unlikely though. At this point, either Dell or the video card manufacturer will have to have a driver. Next step is probably to work with that Dell tech support person to find the right driver for it. If no joy on those, then its restore, or reinstall time. If you get to reinstall, you could try uninstalling the video card driver via device manager and rebooting first. When it reboots, it should detect and install a new driver, and more importantly, reset it to default configuration. Of course, if it doesn't, the box will be completely unuseable and you'll need to reinstall.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Shouldn't need to. Use device manager and pull up the display adapter, then do the Update Driver thing through it. It should detect the video card and obtain the appropriate driver for it. If that doesn't work, then you'll need to check on the Dell support site for your computer and see if they ahve a Win8 video driver for it. However, since it was working post-install, then the video card driver probably just got reset to the generic one, which suggests that MS will have at least some driver that will do multiple monitors for it.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
Downloaded the AMD Driver Autodetect app from the ATI/AMD site. AMD Driver Autodetect says the graphics hardware is... 0x1002 - 0x5B64 PCIE Operating system: Unknown 32-Bit I wonder how I can speak to a living human at ATI/AMD
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Downloaded the AMD Driver Autodetect app from the ATI/AMD site. AMD Driver Autodetect says the graphics hardware is... 0x1002 - 0x5B64 PCIE Operating system: Unknown 32-Bit I wonder how I can speak to a living human at ATI/AMD
I'd check their downloads for a Win8 driver for that card. Seems more likely that they just haven't updated autodetect for Win8 yet, rather than they haven't got any Win8 drivers at all.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Can someone tell me how to word the question to either Google, Bing, Yahoo, Code Project, Stack Exchange, or MSDN which leads to an explanation of how to arrange Windows 8 to allow multiple monitors. My basic questions are: Where do you click, what do you look for, what do you answer, and so on.
Moderators, please close this thread. Moderators, please move this thread to a place where it belongs. The problem is interminable. The fix is non-existent.
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I'd check their downloads for a Win8 driver for that card. Seems more likely that they just haven't updated autodetect for Win8 yet, rather than they haven't got any Win8 drivers at all.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
Just spent 30 minutes on the phone with the ATI part of AMD. There is no Win'8 driver for that card There never will be I asked him how the card can display both monitors booting the same image, but after booting, and he, well, whatever. Thank you very much for letting me waste your time (and wasting everybody else's time, and worst of all, wasting my own time) on this impossible problem. I don't know what to say or do. I'm currently in the process of going back to windows 7, if I can. Microsoft is making it impossible to revert. You boot with the Win'7 installation CD, but Win'8 somehow knows to avoid it. If I have to do a low-level format from the BIOS, I'm not beyond doing that.
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Just spent 30 minutes on the phone with the ATI part of AMD. There is no Win'8 driver for that card There never will be I asked him how the card can display both monitors booting the same image, but after booting, and he, well, whatever. Thank you very much for letting me waste your time (and wasting everybody else's time, and worst of all, wasting my own time) on this impossible problem. I don't know what to say or do. I'm currently in the process of going back to windows 7, if I can. Microsoft is making it impossible to revert. You boot with the Win'7 installation CD, but Win'8 somehow knows to avoid it. If I have to do a low-level format from the BIOS, I'm not beyond doing that.
C-P-User-3 wrote:
There is no Win'8 driver for that card
Is the video via a physical card or is it builtin? Is replacing it an option?
C-P-User-3 wrote:
You boot with the Win'7 installation CD, but Win'8 somehow knows to avoid it.
There's some special reboot mode you need to use via the reboot charms to make this happen. Dig around under it and you should find a setting for rebooting from a CD-ROM or some such.
We can program with only 1's, but if all you've got are zeros, you've got nothing.