Impressed with TeamViewer
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I've just tried out TeamViewer and am quite impressed. Our RD provider's failure rate is getting out of hand. I wasted about 20 minutes trying to get a customer connected...4 tries and getting nowhere. With the customer on the phone, I downloaded and installed TeamViewer, and had my customer connected in just a few minutes! For the time being (until the contract with our current RD provider expires) the free version makes for a great 'Plan B'. So, does anybody have any comments on using TeamViewer to support unlimited end users?..or suggest alternatives? My only requirements are session tracking, ability to transfer sessions between operators, and website integration. Thanks
"Go forth into the source" - Neal Morse
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I've just tried out TeamViewer and am quite impressed. Our RD provider's failure rate is getting out of hand. I wasted about 20 minutes trying to get a customer connected...4 tries and getting nowhere. With the customer on the phone, I downloaded and installed TeamViewer, and had my customer connected in just a few minutes! For the time being (until the contract with our current RD provider expires) the free version makes for a great 'Plan B'. So, does anybody have any comments on using TeamViewer to support unlimited end users?..or suggest alternatives? My only requirements are session tracking, ability to transfer sessions between operators, and website integration. Thanks
"Go forth into the source" - Neal Morse
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We (but not me!) use it for remote support, online 1-to-1 and group training, as far as I know Support find it reliable and easy to use. I recall we dumped something else in favour of TeamViewer but I can' remember what the old one was.
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I've just tried out TeamViewer and am quite impressed. Our RD provider's failure rate is getting out of hand. I wasted about 20 minutes trying to get a customer connected...4 tries and getting nowhere. With the customer on the phone, I downloaded and installed TeamViewer, and had my customer connected in just a few minutes! For the time being (until the contract with our current RD provider expires) the free version makes for a great 'Plan B'. So, does anybody have any comments on using TeamViewer to support unlimited end users?..or suggest alternatives? My only requirements are session tracking, ability to transfer sessions between operators, and website integration. Thanks
"Go forth into the source" - Neal Morse
Just saw they have a free mobile app for access from the phone, free for non-commercial. That is cool!
"For fifty bucks I'd put my face in their soup and blow." - George Costanza
CP article: SmartPager - a Flickr-style pager control with go-to-page popup layer.
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I've just tried out TeamViewer and am quite impressed. Our RD provider's failure rate is getting out of hand. I wasted about 20 minutes trying to get a customer connected...4 tries and getting nowhere. With the customer on the phone, I downloaded and installed TeamViewer, and had my customer connected in just a few minutes! For the time being (until the contract with our current RD provider expires) the free version makes for a great 'Plan B'. So, does anybody have any comments on using TeamViewer to support unlimited end users?..or suggest alternatives? My only requirements are session tracking, ability to transfer sessions between operators, and website integration. Thanks
"Go forth into the source" - Neal Morse
I frequently use TeamViewer, and I find it outstanding. Couldn't wish for anything better. Used to work with Symantec PcAnywhere, which I find a whole lot less user friendly.
Anything that is unrelated to elephants is irrelephant
Anonymous
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Do not argue with an idiot. He will drag you down to his level and beat you with experience
Greg King
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I had the right to remain silent, but I didn't have the ability!
Ron White, Comedian -
I've just tried out TeamViewer and am quite impressed. Our RD provider's failure rate is getting out of hand. I wasted about 20 minutes trying to get a customer connected...4 tries and getting nowhere. With the customer on the phone, I downloaded and installed TeamViewer, and had my customer connected in just a few minutes! For the time being (until the contract with our current RD provider expires) the free version makes for a great 'Plan B'. So, does anybody have any comments on using TeamViewer to support unlimited end users?..or suggest alternatives? My only requirements are session tracking, ability to transfer sessions between operators, and website integration. Thanks
"Go forth into the source" - Neal Morse
TeamViewer is by far the best I've found. BTW, not only can you control peoples PCs from you smartphone (as well as from PC obviously), but you can also control peoples smartphones from your PC! Controlling smartphones is limited to Samsung atm (not all Android supported yet) - but its a neat feature. I use it all the time for family/friends. We'll definitely be buying a copy for a work soon as its much better than what we use now.
-- The Obliterator
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I've just tried out TeamViewer and am quite impressed. Our RD provider's failure rate is getting out of hand. I wasted about 20 minutes trying to get a customer connected...4 tries and getting nowhere. With the customer on the phone, I downloaded and installed TeamViewer, and had my customer connected in just a few minutes! For the time being (until the contract with our current RD provider expires) the free version makes for a great 'Plan B'. So, does anybody have any comments on using TeamViewer to support unlimited end users?..or suggest alternatives? My only requirements are session tracking, ability to transfer sessions between operators, and website integration. Thanks
"Go forth into the source" - Neal Morse
We use both Teamviewer and logmein. Logmein works really well for our techs, as they have a lot of machines around the US and Canada that they have to support, and logmein gives a real nice interface for managing them. That said, Teamviewer is excellent too, I just don't like it as well as logmein. Both have clients for iOS (don't know about Android, although I should look since I have an Android phone). I use them both on my iPad, and both work great. Truthfully, you won't go wrong with either one, I don't think....
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We use both Teamviewer and logmein. Logmein works really well for our techs, as they have a lot of machines around the US and Canada that they have to support, and logmein gives a real nice interface for managing them. That said, Teamviewer is excellent too, I just don't like it as well as logmein. Both have clients for iOS (don't know about Android, although I should look since I have an Android phone). I use them both on my iPad, and both work great. Truthfully, you won't go wrong with either one, I don't think....