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  3. Just a glitch or something else ?

Just a glitch or something else ?

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  • L ledtech3

    The wife went to a Burger King the other day and the reciept said something like $6.29, since she used the debit card I was able to check on line and noticed it came thru as $8.29. A 2 dollar difference. I stopped in today and questioned them about it and they said that several people have had the same problem It was supposed to be a new system. Got my $2.00 back after showing them the reciept and the bank statement. Question is, Is it just s system glitch or has malware gotten onto their system and taking extra money? I was even told another person got hit for $100.00.

    B Offline
    B Offline
    bryce
    wrote on last edited by
    #7

    how many times can you go back and claim your $2? bryce

    MCAD ---

    L D 2 Replies Last reply
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    • L ledtech3

      The wife went to a Burger King the other day and the reciept said something like $6.29, since she used the debit card I was able to check on line and noticed it came thru as $8.29. A 2 dollar difference. I stopped in today and questioned them about it and they said that several people have had the same problem It was supposed to be a new system. Got my $2.00 back after showing them the reciept and the bank statement. Question is, Is it just s system glitch or has malware gotten onto their system and taking extra money? I was even told another person got hit for $100.00.

      P Offline
      P Offline
      PIEBALDconsult
      wrote on last edited by
      #8

      Ha! I remember a glitch at a place I worked. Someone (not me) used a float for an amount in one place (we used ints everywhere else) and for some reason some patrons were charged $1.14 instead of $1.15 for certain transactions. I fixed the problem pretty quickly, but they made me reverse all the affected transactions and reapply them with the correct amount. They wound up paying a lot more for my effort than the original error had cost them -- hundreds of dollars in my salary as opposed to ten or twenty in missed pennies. :doh:

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      • B bryce

        how many times can you go back and claim your $2? bryce

        MCAD ---

        L Offline
        L Offline
        ledtech3
        wrote on last edited by
        #9

        It would probably depend on how many managers they have :)

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        • P PIEBALDconsult

          Ha! I remember a glitch at a place I worked. Someone (not me) used a float for an amount in one place (we used ints everywhere else) and for some reason some patrons were charged $1.14 instead of $1.15 for certain transactions. I fixed the problem pretty quickly, but they made me reverse all the affected transactions and reapply them with the correct amount. They wound up paying a lot more for my effort than the original error had cost them -- hundreds of dollars in my salary as opposed to ten or twenty in missed pennies. :doh:

          L Offline
          L Offline
          ledtech3
          wrote on last edited by
          #10

          I guess it cost to be right :)

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          • L ledtech3

            The wife went to a Burger King the other day and the reciept said something like $6.29, since she used the debit card I was able to check on line and noticed it came thru as $8.29. A 2 dollar difference. I stopped in today and questioned them about it and they said that several people have had the same problem It was supposed to be a new system. Got my $2.00 back after showing them the reciept and the bank statement. Question is, Is it just s system glitch or has malware gotten onto their system and taking extra money? I was even told another person got hit for $100.00.

            A Offline
            A Offline
            Amarnath S
            wrote on last edited by
            #11

            Related to this[^]?

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            • L ledtech3

              The wife went to a Burger King the other day and the reciept said something like $6.29, since she used the debit card I was able to check on line and noticed it came thru as $8.29. A 2 dollar difference. I stopped in today and questioned them about it and they said that several people have had the same problem It was supposed to be a new system. Got my $2.00 back after showing them the reciept and the bank statement. Question is, Is it just s system glitch or has malware gotten onto their system and taking extra money? I was even told another person got hit for $100.00.

              M Offline
              M Offline
              Mark_Wallace
              wrote on last edited by
              #12

              It's because when the NSA prints out their copy of your receipt, the fuzzy-logic OCR mixes up numbers. Obviously, you and your credit-card company don't get the original receipt, because only the NSA is entitled to see that, so the "fuzzied" number is the one that is acted on by your credit-card company.

              I wanna be a eunuchs developer! Pass me a bread knife!

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              • L ledtech3

                Possibly but it did look real clearn to me and a manager

                M Offline
                M Offline
                Marco Bertschi
                wrote on last edited by
                #13

                ledtech3 wrote:

                Possibly but it did look real clearn to me and a manager

                Was it printed on a Xerox Printer[^]? The result can still look clean if it was a firmware bug of the printer.

                :bob:


                L 1 Reply Last reply
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                • L ledtech3

                  The wife went to a Burger King the other day and the reciept said something like $6.29, since she used the debit card I was able to check on line and noticed it came thru as $8.29. A 2 dollar difference. I stopped in today and questioned them about it and they said that several people have had the same problem It was supposed to be a new system. Got my $2.00 back after showing them the reciept and the bank statement. Question is, Is it just s system glitch or has malware gotten onto their system and taking extra money? I was even told another person got hit for $100.00.

                  R Online
                  R Online
                  Rage
                  wrote on last edited by
                  #14

                  Yeah, the usual "small amount" trick. It helps getting a bit of cash with no much effort: - Retain a small amount of money on transactions (usually <0.5%; it can be higher, but should not exceed the average amount people consider insignificant). - Give it back with a bonus to people who noticed AND complained and blamed it on the IT. This gave you straight cash in most cases, because most people won't notice, and most people who notice won't bother for If you do this every month for one customer out of ten, and you have billions of customer world wide, it will generate quite a lot of money.

                  ~RaGE();

                  I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                  L 1 Reply Last reply
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                  • B bryce

                    how many times can you go back and claim your $2? bryce

                    MCAD ---

                    D Offline
                    D Offline
                    David Goebet
                    wrote on last edited by
                    #15

                    "oh wow" - you are just the 476. person saying that you want your 2$ back - here you go - have a nice day - "oh wow" - you are just the 477. person saying that you want your 2$ back - here you go - have a nice day - "oh wow" - you are just the 478. person saying that you want your 2$ back - here you go - have a nice day - "oh wow" - you are just the 479. person saying that you want your 2$ back - here you go - have a nice day - Maybe the Manager has the "glitch" ;)

                    is this a signature ?

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                    • P PIEBALDconsult

                      Ha! I remember a glitch at a place I worked. Someone (not me) used a float for an amount in one place (we used ints everywhere else) and for some reason some patrons were charged $1.14 instead of $1.15 for certain transactions. I fixed the problem pretty quickly, but they made me reverse all the affected transactions and reapply them with the correct amount. They wound up paying a lot more for my effort than the original error had cost them -- hundreds of dollars in my salary as opposed to ten or twenty in missed pennies. :doh:

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #16

                      Many, many years ago the company I worked for expanded from the UK into Italy. Because of some stupidity with the front and back ends of the system that produced the invoices, and the differences between a comma dot and dot comma decimal system the invoices produced in Italy where very, very wrong. When this happened I ran a procedure to back out the last run of invoices, we fixed up the data and then ran it again. This needed to be done a few times other a number of months until we finally stopped it being able to happen again. One time I ran my procedure and it crashed because the maximum number of record locks was exceeded. So we increased and ran again. Same result. So we made the maximum ridiculously large. This time the lock table got so huge it consumed all available disc space and the server died. I'd forgotten to include the date range and was attempting to back out every invoice transaction ever performed. Fortunately due to the transaction scoping nothing had committed before it had crashed out. Oh how we laughed as we tried to work out how to get a server in a locked room in Italy up and running again from the UK.

                      “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

                      C 1 Reply Last reply
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                      • L Lost User

                        Many, many years ago the company I worked for expanded from the UK into Italy. Because of some stupidity with the front and back ends of the system that produced the invoices, and the differences between a comma dot and dot comma decimal system the invoices produced in Italy where very, very wrong. When this happened I ran a procedure to back out the last run of invoices, we fixed up the data and then ran it again. This needed to be done a few times other a number of months until we finally stopped it being able to happen again. One time I ran my procedure and it crashed because the maximum number of record locks was exceeded. So we increased and ran again. Same result. So we made the maximum ridiculously large. This time the lock table got so huge it consumed all available disc space and the server died. I'd forgotten to include the date range and was attempting to back out every invoice transaction ever performed. Fortunately due to the transaction scoping nothing had committed before it had crashed out. Oh how we laughed as we tried to work out how to get a server in a locked room in Italy up and running again from the UK.

                        “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

                        C Offline
                        C Offline
                        CMullikin
                        wrote on last edited by
                        #17

                        ChrisElston wrote:

                        Oh how we laughed as we tried to work out how to get a server in a locked room in Italy up and running again from the UK.

                        Sounds like a crackin' time. :laugh:

                        The United States invariably does the right thing, after having exhausted every other alternative. -Winston Churchill America is the only country that went from barbarism to decadence without civilization in between. -Oscar Wilde Wow, even the French showed a little more spine than that before they got their sh*t pushed in.[^] -Colin Mullikin

                        1 Reply Last reply
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                        • R Rage

                          Yeah, the usual "small amount" trick. It helps getting a bit of cash with no much effort: - Retain a small amount of money on transactions (usually <0.5%; it can be higher, but should not exceed the average amount people consider insignificant). - Give it back with a bonus to people who noticed AND complained and blamed it on the IT. This gave you straight cash in most cases, because most people won't notice, and most people who notice won't bother for If you do this every month for one customer out of ten, and you have billions of customer world wide, it will generate quite a lot of money.

                          ~RaGE();

                          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                          L Offline
                          L Offline
                          ledtech3
                          wrote on last edited by
                          #18

                          Yes it would, the Wife has stopped there several times and this is the first time it happened.

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                          • M Marco Bertschi

                            ledtech3 wrote:

                            Possibly but it did look real clearn to me and a manager

                            Was it printed on a Xerox Printer[^]? The result can still look clean if it was a firmware bug of the printer.

                            :bob:


                            L Offline
                            L Offline
                            ledtech3
                            wrote on last edited by
                            #19

                            That is bad.

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