Any idea?
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Hello all, Our Brother multi-function printer has died and we've just replaced for a brand new Toshiba professional multi-function printer, which in theory is better in all the aspects. In terms of printing there is no doubt that it is much better, and in terms of scanning it also seems better but, we have a problem with the scanner TWAIN driver. The problem: The Windows XP/7 scanner utility (scanners and cameras (or something like that)) can't detect the TWAIN driver and therefore is not capable to use the scanner. The seller of the equipment is looking at it though it recommends us to use the possibility to scan into the HDD the printer has. Our users are not used to this solution and it will be a complete PITA to try to show them the new way to do it, therefore I'm interested on finding some small free program that could be used as the Windows scan utility and that could detect the TWAIN scanner. The guy who installed the printer installed Nuance Paperport and it worked, but there are two big issues here: 1. It is not legal to install it in multiple computers, therefore we know the printer can work but we have uninstalled it. 2. It is too bloated and complicate to get a simple scan. We would like to be able to select the destination file type (PDF, JPG...) and being able to select to create one file or multiple files given a name pattern. I don't need the program to store/keep a repository of the scanned files. Any idea? As always thank you in advance! :thumbsup:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
the first place to always look is device manager. Look for the trouble icons. It may even be listed in the Non plug and play list.(show hidden devices) Is this attached to 1 computer or 1 computer shared with others or as a stand alone network printer ? It is also possible the driver install had a problem with UAC during the install.
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I don't really have any answers for you, but I would suggest staying away from Nuance. My dad recently bought a Brother printer that included Paperport in the full driver installation, as well as other bloated/not too useful Nuance programs. Along with those programs were multiple (at least 4 IIRC) background services that automatically started on win startup X| . I briefly looked through each program and while it does provide some good features, it's not worth the extra background services that will definitely make your PCs slower.
Silvabolt wrote:
staying away from Nuance
Apart of Dragon Naturally speaking I agree with you, paperport is a POS and ultrabloated software. :thumbsdown:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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the first place to always look is device manager. Look for the trouble icons. It may even be listed in the Non plug and play list.(show hidden devices) Is this attached to 1 computer or 1 computer shared with others or as a stand alone network printer ? It is also possible the driver install had a problem with UAC during the install.
Standalone network printer... and it happens in XP and in 7, therefore nothing regarding the UAC (at least not in the XP machines). Thank you for your post!
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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Silvabolt wrote:
staying away from Nuance
Apart of Dragon Naturally speaking I agree with you, paperport is a POS and ultrabloated software. :thumbsdown:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
Never heard of Dragon Naturally Speaking, seems pretty cool, but in my mind, Nuance is still a nuisance. :) Btw, by Win XP/7 Scan utility, you mean Windows Fax and Scan? Check out this thread[^] this thread (even though it's for a different scanner). Apparently "PhillJones" got it to work with Irfanview[^] (which is a 3rd party lightweight image tool), I personally use Irfanview myself for editing/viewing photos all the time and apparently there is a scanner function too.
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Standalone network printer... and it happens in XP and in 7, therefore nothing regarding the UAC (at least not in the XP machines). Thank you for your post!
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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Hello all, Our Brother multi-function printer has died and we've just replaced for a brand new Toshiba professional multi-function printer, which in theory is better in all the aspects. In terms of printing there is no doubt that it is much better, and in terms of scanning it also seems better but, we have a problem with the scanner TWAIN driver. The problem: The Windows XP/7 scanner utility (scanners and cameras (or something like that)) can't detect the TWAIN driver and therefore is not capable to use the scanner. The seller of the equipment is looking at it though it recommends us to use the possibility to scan into the HDD the printer has. Our users are not used to this solution and it will be a complete PITA to try to show them the new way to do it, therefore I'm interested on finding some small free program that could be used as the Windows scan utility and that could detect the TWAIN scanner. The guy who installed the printer installed Nuance Paperport and it worked, but there are two big issues here: 1. It is not legal to install it in multiple computers, therefore we know the printer can work but we have uninstalled it. 2. It is too bloated and complicate to get a simple scan. We would like to be able to select the destination file type (PDF, JPG...) and being able to select to create one file or multiple files given a name pattern. I don't need the program to store/keep a repository of the scanned files. Any idea? As always thank you in advance! :thumbsup:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
If I have to guess, your Twain driver is not working. But it is common for a scanner come with Windows Image Acquisition (WIA) driver (I am not sure if that is the accurate name). Regardless that explains why NUANCE is working. Check CP for image acquisition simple scanning. I remember there are articles here for both WIA and Twain. Good luck.
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Standalone network printer... and it happens in XP and in 7, therefore nothing regarding the UAC (at least not in the XP machines). Thank you for your post!
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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It is a Toshiba e-studio 287cs. And they have no drivers on the web page... X|
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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Never heard of Dragon Naturally Speaking, seems pretty cool, but in my mind, Nuance is still a nuisance. :) Btw, by Win XP/7 Scan utility, you mean Windows Fax and Scan? Check out this thread[^] this thread (even though it's for a different scanner). Apparently "PhillJones" got it to work with Irfanview[^] (which is a 3rd party lightweight image tool), I personally use Irfanview myself for editing/viewing photos all the time and apparently there is a scanner function too.
No luck with WIA neither with TWAIN. IrfanView (is it really still there???? ;) ) is a great software I did not thought about, but it still fails where PaperPort succeeds... stupid multifunction printer... :thumbsdown:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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It is a Toshiba e-studio 287cs. And they have no drivers on the web page... X|
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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how about these ? http://business.toshiba.com/support/downloads.jsp?site=usa[^] if you use IE then you can search on page for Twain not sure about others. there where 5 hits for the word. Your model is listed on that page. very long list.
Not for me... When I try to go to your link it fails... I've tried to investigate in the USA Toshiba web site and I've seen a new bunch of drivers for that printer that could work... Nothing in the EU web site... X| Downloading now. Lets see... :crossfingers:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
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Not for me... When I try to go to your link it fails... I've tried to investigate in the USA Toshiba web site and I've seen a new bunch of drivers for that printer that could work... Nothing in the EU web site... X| Downloading now. Lets see... :crossfingers:
[www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]
great they make you click all of the way thu the site to get there each time. Sorry about the bad link. Edit: http://business.toshiba.com/support/index.jsp[^] This one will start you closer. It only wants the name to start or it fails to find anything.