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Windows Live Mail Help

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  • L Offline
    L Offline
    Lost User
    wrote on last edited by
    #1

    Note that I have never used Windows Live Mail and Google has loaded me with millions of hits that turn out to be Windows Mail as opposed to Windows Live Mail. One of my jobs tomorrow is for a customer that is unable to send emails from Windows Live Mail but is able to receive. The job description also mentions unable to get an SSL connection but the last 3 weeks I have been working through this company has proven that the Help Desk is not able to give a decent description of what I am heading into. I know I will get on site and see and error message that will give me the answer, but just in case it isn't that straight forward I'm looking for some advanced help. Anyone have any experience with or links to supporting Windows Live Mail configuration or using problems?

    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

    Kornfeld Eliyahu PeterK D D R 4 Replies Last reply
    0
    • L Lost User

      Note that I have never used Windows Live Mail and Google has loaded me with millions of hits that turn out to be Windows Mail as opposed to Windows Live Mail. One of my jobs tomorrow is for a customer that is unable to send emails from Windows Live Mail but is able to receive. The job description also mentions unable to get an SSL connection but the last 3 weeks I have been working through this company has proven that the Help Desk is not able to give a decent description of what I am heading into. I know I will get on site and see and error message that will give me the answer, but just in case it isn't that straight forward I'm looking for some advanced help. Anyone have any experience with or links to supporting Windows Live Mail configuration or using problems?

      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

      Kornfeld Eliyahu PeterK Offline
      Kornfeld Eliyahu PeterK Offline
      Kornfeld Eliyahu Peter
      wrote on last edited by
      #2

      My condolences, I hope you will get better in a few day s time...

      "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

      1 Reply Last reply
      0
      • L Lost User

        Note that I have never used Windows Live Mail and Google has loaded me with millions of hits that turn out to be Windows Mail as opposed to Windows Live Mail. One of my jobs tomorrow is for a customer that is unable to send emails from Windows Live Mail but is able to receive. The job description also mentions unable to get an SSL connection but the last 3 weeks I have been working through this company has proven that the Help Desk is not able to give a decent description of what I am heading into. I know I will get on site and see and error message that will give me the answer, but just in case it isn't that straight forward I'm looking for some advanced help. Anyone have any experience with or links to supporting Windows Live Mail configuration or using problems?

        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

        D Offline
        D Offline
        Don M
        wrote on last edited by
        #3

        Have you tried searching for "Windows Live Mail" in quotes along with whatever search terms you wish. For example, a search for <"Windows Live Mail" can receive cannot send"> seems to produce relevant hits.

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        • L Lost User

          Note that I have never used Windows Live Mail and Google has loaded me with millions of hits that turn out to be Windows Mail as opposed to Windows Live Mail. One of my jobs tomorrow is for a customer that is unable to send emails from Windows Live Mail but is able to receive. The job description also mentions unable to get an SSL connection but the last 3 weeks I have been working through this company has proven that the Help Desk is not able to give a decent description of what I am heading into. I know I will get on site and see and error message that will give me the answer, but just in case it isn't that straight forward I'm looking for some advanced help. Anyone have any experience with or links to supporting Windows Live Mail configuration or using problems?

          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

          D Offline
          D Offline
          DaveAuld
          wrote on last edited by
          #4

          If the customer is unable to send, but is able to receive; a) SMTP authentication may have flipped and needs to be re-enabled b) the password used by the authentication may have changed c) the wrong port may be assigned d) the firewall may be blocking the necessary smtp port. https://kb.mediatemple.net/questions/894/How+can+I+configure+email+in+Windows+Live+Mail%3F#gs[^]

          Dave Find Me On: Web|Facebook|Twitter|LinkedIn|GitHub


          Folding Stats: Team CodeProject

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          • L Lost User

            Note that I have never used Windows Live Mail and Google has loaded me with millions of hits that turn out to be Windows Mail as opposed to Windows Live Mail. One of my jobs tomorrow is for a customer that is unable to send emails from Windows Live Mail but is able to receive. The job description also mentions unable to get an SSL connection but the last 3 weeks I have been working through this company has proven that the Help Desk is not able to give a decent description of what I am heading into. I know I will get on site and see and error message that will give me the answer, but just in case it isn't that straight forward I'm looking for some advanced help. Anyone have any experience with or links to supporting Windows Live Mail configuration or using problems?

            Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

            R Offline
            R Offline
            Rod Kemp
            wrote on last edited by
            #5

            This may be a bit late, but outside of an actual network issue such as a blocked port the connection details for live servers are; Incoming Server: pop3.live.com Outgoing Server: smtp.live.com Incoming Port (POP3): 995 Outgoing Port (SMTP): 587 Make sure that "My outgoing server (SMTP) requires authentication" and "This server requires an encrypted conection" is ticked. Encryption type: TLS

            People are more violently opposed to fur than leather because it's safer to harass rich women than motorcycle gangs

            L 1 Reply Last reply
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            • R Rod Kemp

              This may be a bit late, but outside of an actual network issue such as a blocked port the connection details for live servers are; Incoming Server: pop3.live.com Outgoing Server: smtp.live.com Incoming Port (POP3): 995 Outgoing Port (SMTP): 587 Make sure that "My outgoing server (SMTP) requires authentication" and "This server requires an encrypted conection" is ticked. Encryption type: TLS

              People are more violently opposed to fur than leather because it's safer to harass rich women than motorcycle gangs

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #6

              Rod Kemp wrote:

              This may be a bit late, but outside of an actual network issue such as a blocked port the connection details for live servers are;
               
              Incoming Server: pop3.live.com
              Outgoing Server: smtp.live.com
               
              Incoming Port (POP3): 995
              Outgoing Port (SMTP): 587
               
              Make sure that "My outgoing server (SMTP) requires authentication" and "This server requires an encrypted conection" is ticked.
              Encryption type: TLS

              Thanks, found all this while on site. She had ports 110 and 25, turned out I needed port 465 for SMTP.

              Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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