AOL Users
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart
Obligatory: What your email address says about your computer skills (The Oatmeal)
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Yikes! Just noticing the 'Quote Selected Text' is not working...probably this unwanted new version of IE. :omg: Anyhow, I think you are on to something with the lack of what we consider to be basic computer skills, by people who have been using them for over a decade now. I spend a lot of time on remotes with end users, and occasionally family, and really try to use these remotes to train them...mostly so they don't call back. This strategy seems to be failing, as the remote has become the easiest and quickest way to resolve customer or family IT issues. At a side job, they are changing software providers. Migration of the active customer list missed quite a few fields. I tried to explain to the manager how to copy and past between the systems, but she immediately dismissed it as too complicated. I didn't argue. I still have customers who have no idea what the clipboard is...they keep expecting something to happen when they copy something! :wtf:
"Go forth into the source" - Neal Morse
I once sent my brother a funny animated GIF but AOL wouldn't play it. It just displayed the first frame. So he emailed me asking what was so funny and eventually we ended up on the phone (again). I asked him what web browser he used and he didn't have a clue what I was talking about. He "just launches AOL." I got him to try IE and he thought it was way too complicated. He's an ace with MS Office because it's vital to his business. Beyond that he's helpless.
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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Obligatory: What your email address says about your computer skills (The Oatmeal)
AspDotNetDev wrote:
Obligatory: What your email address says about your computer skills (The Oatmeal)
I agree except for the part about Yahoo. Yahoo users are by far the most articulate and polished people on the Internet. :-D
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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AspDotNetDev wrote:
Obligatory: What your email address says about your computer skills (The Oatmeal)
I agree except for the part about Yahoo. Yahoo users are by far the most articulate and polished people on the Internet. :-D
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
Alan Burkhart wrote:
Yahoo users are by far the most articulate and polished people on the Internet
*Pats yahoo on head.* Yes, that's exactly right.
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Alan Burkhart wrote:
Yahoo users are by far the most articulate and polished people on the Internet
*Pats yahoo on head.* Yes, that's exactly right.
:laugh:
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart
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AOL is a company that donated millions of floppy disks to people so they could re-format them. Saved me a few dollars.
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It's the reason for the book, "Internet For Dummies"
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart
To be fair defragging on modern enormous hard disks running NTFS is far less necessary than it used to be. And I'm sure they do know less, because the only reason you'd ever have started using them is if you didn't know it was a bad idea, and the only way you'd still be using them is if you hadn't worked out it's a bad idea since.
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart
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At least 3 or 4.
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart
Alan Burkhart wrote:
Is it just me, or do people who use AOL Windows XP tend to know less about using their browsers and computers in general?
Sorry, i couldn't resist... ;P
CEO at: - Rafaga Systems - Para Facturas - Modern Components for the moment...
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Is it just me, or do people who use AOL tend to know less about using their browsers and computers in general? I know several long-term AOL members. One is a lady in her 50s. She's a smart gal and business owner. But a few weeks ago I had to explain how to copy and paste to her. And she's been using computers for years. My older brother (AOL user) complained a few years ago about how his Win XP machine was slowing down. I asked him how often he defragged. His reply: "Defrag? What's that?" I know another AOL user who's had the same machine for years. She emailed me one day wondering how to find out what version of Windows she had. Maybe it's just coincidence but it seems odd that so many AOL users lack a lot of the general knowledge most other "non-IT" users have. I'm not being snarky, just curious if anyone else has noticed this.
XAlan Burkhart