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  3. My bank wants me to install "trustee"

My bank wants me to install "trustee"

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  • J Jacquers

    Don't install it. I think it's legitimate software, but it caused trouble on a friends pc - slowness and the 3G modem didn't want to work anymore. After uninstalling it everything was working again.

    Z Offline
    Z Offline
    ZurdoDev
    wrote on last edited by
    #4

    Jacquers wrote:

    I think it's legitimate software

    Of course it is. It is called trustee. If we can't trust software called trustee then there is no reason to live anymore. :-\

    There are only 10 types of people in the world, those who understand binary and those who don't.

    1 Reply Last reply
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    • M Marc Clifton

      "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

      Imperative to Functional Programming Succinctly

      A Offline
      A Offline
      Albert Holguin
      wrote on last edited by
      #5

      Yep, sounds like a horrible idea.

      1 Reply Last reply
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      • M Marc Clifton

        "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

        Imperative to Functional Programming Succinctly

        C Offline
        C Offline
        chriselst
        wrote on last edited by
        #6

        I think NatWest want me to install that too.

        Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

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        • M Marc Clifton

          "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

          Imperative to Functional Programming Succinctly

          V Offline
          V Offline
          Valery Possoz
          wrote on last edited by
          #7

          My bank wanted the same c**p installed. It is a nasty piece of junk, it slows down everything. I uninstalled it and now my browser is back to normal.

          1 Reply Last reply
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          • M Marc Clifton

            "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

            Imperative to Functional Programming Succinctly

            OriginalGriffO Offline
            OriginalGriffO Offline
            OriginalGriff
            wrote on last edited by
            #8

            My bank used to insist it was installed, and it gave me no problems. Except when Chrome updated itself, at which point the bank web site threw a hissy fit because it wasn't properly installed and wouldn't update. Although it never gave me any problems, it never did anything to spot "dodgy" sites so it's possible it was just sitting there twiddling it's electronic thumbs... :laugh:

            Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
            "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

            1 Reply Last reply
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            • M Marc Clifton

              "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

              Imperative to Functional Programming Succinctly

              Mike HankeyM Offline
              Mike HankeyM Offline
              Mike Hankey
              wrote on last edited by
              #9

              What they really mean is; We already have most of your personal information and we would like to get the rest including the ability to track your movements on the web so we can sell your information to marketing people or the highest bidder. But instead of saying we sold it we just tell you we got hacked and the information was taken from us so you'll feel better and we're off the hook. Sorry I guess in my old age I'm getting cynical.

              New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

              N P 2 Replies Last reply
              0
              • M Marc Clifton

                "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

                Imperative to Functional Programming Succinctly

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #10

                Don't install it even if they require it. Threaten to switch to a different bank.

                1 Reply Last reply
                0
                • Mike HankeyM Mike Hankey

                  What they really mean is; We already have most of your personal information and we would like to get the rest including the ability to track your movements on the web so we can sell your information to marketing people or the highest bidder. But instead of saying we sold it we just tell you we got hacked and the information was taken from us so you'll feel better and we're off the hook. Sorry I guess in my old age I'm getting cynical.

                  New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

                  N Offline
                  N Offline
                  Nelek
                  wrote on last edited by
                  #11

                  Mike Hankey wrote:

                  Sorry I guess in my old age I'm getting cynical.

                  Others could say: realistic

                  M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                  Mike HankeyM 1 Reply Last reply
                  0
                  • M Marc Clifton

                    "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

                    Imperative to Functional Programming Succinctly

                    N Offline
                    N Offline
                    Nelek
                    wrote on last edited by
                    #12

                    So far I had never heard about it. I don't think I would install it. I am not really sure that it would "help" so much

                    Marc Clifton wrote:

                    Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords.

                    Common sense helps as well for that

                    Marc Clifton wrote:

                    Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information.

                    Not sure if they can really do that, at least not at the level they try to sell

                    M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                    1 Reply Last reply
                    0
                    • M Marc Clifton

                      "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

                      Imperative to Functional Programming Succinctly

                      J Offline
                      J Offline
                      JMK NI
                      wrote on last edited by
                      #13

                      I have this installed, doesn't seem to slow anything down, doesn't seem to do anything else either! I think Mr Hankey may be right on the money about what it's really used for

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                      • N Nelek

                        Mike Hankey wrote:

                        Sorry I guess in my old age I'm getting cynical.

                        Others could say: realistic

                        M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                        Mike HankeyM Offline
                        Mike HankeyM Offline
                        Mike Hankey
                        wrote on last edited by
                        #14

                        Nelek wrote:

                        Others could say: realistic

                        Maybe, it's just hard not to look for alterior motives from these people when the bottom line is money.

                        New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

                        1 Reply Last reply
                        0
                        • J Jacquers

                          Don't install it. I think it's legitimate software, but it caused trouble on a friends pc - slowness and the 3G modem didn't want to work anymore. After uninstalling it everything was working again.

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #15

                          Java is also "legitimate software". 'nuff said.

                          Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^]

                          1 Reply Last reply
                          0
                          • Mike HankeyM Mike Hankey

                            What they really mean is; We already have most of your personal information and we would like to get the rest including the ability to track your movements on the web so we can sell your information to marketing people or the highest bidder. But instead of saying we sold it we just tell you we got hacked and the information was taken from us so you'll feel better and we're off the hook. Sorry I guess in my old age I'm getting cynical.

                            New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

                            P Offline
                            P Offline
                            PIEBALDconsult
                            wrote on last edited by
                            #16

                            It's also another way for them to determine the suckers.

                            Mike HankeyM 1 Reply Last reply
                            0
                            • P PIEBALDconsult

                              It's also another way for them to determine the suckers.

                              Mike HankeyM Offline
                              Mike HankeyM Offline
                              Mike Hankey
                              wrote on last edited by
                              #17

                              Although it's not certain who came up with the phrase "There's a sucker born every minute"[^] the internet has proven this is a gross under estimation. :)

                              New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

                              P 1 Reply Last reply
                              0
                              • Mike HankeyM Mike Hankey

                                Although it's not certain who came up with the phrase "There's a sucker born every minute"[^] the internet has proven this is a gross under estimation. :)

                                New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

                                P Offline
                                P Offline
                                PIEBALDconsult
                                wrote on last edited by
                                #18

                                Barnum didn't adjust for population growth and may have considered only the U.S.

                                Mike HankeyM 1 Reply Last reply
                                0
                                • P PIEBALDconsult

                                  Barnum didn't adjust for population growth and may have considered only the U.S.

                                  Mike HankeyM Offline
                                  Mike HankeyM Offline
                                  Mike Hankey
                                  wrote on last edited by
                                  #19

                                  We certainly have our share.

                                  New version: WinHeist Version 2.1.0 Beta Have you ever just looked at someone and knew the wheel was turning but the hamster was dead? Trying to understand the behavior of some people is like trying to smell the color 9. I'm not crazy, my reality is just different than yours!

                                  1 Reply Last reply
                                  0
                                  • M Marc Clifton

                                    "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

                                    Imperative to Functional Programming Succinctly

                                    M Offline
                                    M Offline
                                    Mark_Wallace
                                    wrote on last edited by
                                    #20

                                    Trustees are prisoners that even other prisoners don't trust, aren't they?

                                    I wanna be a eunuchs developer! Pass me a bread knife!

                                    L 1 Reply Last reply
                                    0
                                    • M Mark_Wallace

                                      Trustees are prisoners that even other prisoners don't trust, aren't they?

                                      I wanna be a eunuchs developer! Pass me a bread knife!

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #21

                                      I wonder why they gave the app that name? :rolleyes:

                                      Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^]

                                      1 Reply Last reply
                                      0
                                      • M Marc Clifton

                                        "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

                                        Imperative to Functional Programming Succinctly

                                        G Offline
                                        G Offline
                                        GuyThiebaut
                                        wrote on last edited by
                                        #22

                                        My bank always get me to try and do the same thing, with the same piece of crapware, every time I log in - I have so far succeeded at cancelling the software. Having said that I did install it once and 30 minutes later removed it after it screwed with most things on my machine. I know many non IT savvy people have their machines riddled with malware of one type or another, but it is rather annoying to have to cancel the dialog box and click on the login button each time I want to see my balance.

                                        “That which can be asserted without evidence, can be dismissed without evidence.”

                                        ― Christopher Hitchens

                                        1 Reply Last reply
                                        0
                                        • M Marc Clifton

                                          "Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. " Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago. Receive alerts about potentially illegitimate sites. Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords. Block malware that attempts to steal sensitive information. Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information. I do NOT want to install more crap (I already have enough) that sits in the background making decisions. But the real question is, why should I trust this software? Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. :sigh: Marc

                                          Imperative to Functional Programming Succinctly

                                          L Offline
                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #23

                                          I have had it for a couple of years and as far as I can tell it does the job properly, and is quite unobtrusive.

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