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  4. Obtaining IP Address...

Obtaining IP Address...

Scheduled Pinned Locked Moved System Admin
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  • R Offline
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    Roger Wright
    wrote on last edited by
    #1

    I've got my Samsung Galaxy S4 set to automatically connect to the various wireless networks I regularly use, and for the most part it works great. But at home I have it set to use the high band network on my WD MyNet N900 router, while my home network is set to use the low band, and it fails to connect with the message, "Obtaining IP Address." I've double and triple checked the settings on both the phone and the router, and I can't find any inconsistencies, but I know I've seen this message before on some other device. Unfortunately, I can't recall how I fixed it. Any thoughts?

    Will Rogers never met me.

    L T 2 Replies Last reply
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    • R Roger Wright

      I've got my Samsung Galaxy S4 set to automatically connect to the various wireless networks I regularly use, and for the most part it works great. But at home I have it set to use the high band network on my WD MyNet N900 router, while my home network is set to use the low band, and it fails to connect with the message, "Obtaining IP Address." I've double and triple checked the settings on both the phone and the router, and I can't find any inconsistencies, but I know I've seen this message before on some other device. Unfortunately, I can't recall how I fixed it. Any thoughts?

      Will Rogers never met me.

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      Lost User
      wrote on last edited by
      #2

      Roger Wright wrote:

      But at home I have it set to use the high band network on my WD MyNet N900 router, while my home network is set to use the low band, and it fails to connect with the message, "Obtaining IP Address."

      By this do you mean the 5GHz and the 2.4GHz bands? I find that my Smasung Galaxy S4 won't play nice with the 5GHz band on my router but doesn't miss a beat on the 2.4GHz band. As for the failing, the only time I have seen this issue on my phone is when attempting to connect to customer WiFi when they have WEP encryption. Not positive, but I think I have had the issue with WPA as well. It woeks all the time with WPA2 though/

      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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      • L Lost User

        Roger Wright wrote:

        But at home I have it set to use the high band network on my WD MyNet N900 router, while my home network is set to use the low band, and it fails to connect with the message, "Obtaining IP Address."

        By this do you mean the 5GHz and the 2.4GHz bands? I find that my Smasung Galaxy S4 won't play nice with the 5GHz band on my router but doesn't miss a beat on the 2.4GHz band. As for the failing, the only time I have seen this issue on my phone is when attempting to connect to customer WiFi when they have WEP encryption. Not positive, but I think I have had the issue with WPA as well. It woeks all the time with WPA2 though/

        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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        Roger Wright
        wrote on last edited by
        #3

        Thanks, Michael! I'll try the lo band and see how that works. It's just annoying to have bandwidth I can't use.

        Will Rogers never met me.

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        • L Lost User

          Roger Wright wrote:

          But at home I have it set to use the high band network on my WD MyNet N900 router, while my home network is set to use the low band, and it fails to connect with the message, "Obtaining IP Address."

          By this do you mean the 5GHz and the 2.4GHz bands? I find that my Smasung Galaxy S4 won't play nice with the 5GHz band on my router but doesn't miss a beat on the 2.4GHz band. As for the failing, the only time I have seen this issue on my phone is when attempting to connect to customer WiFi when they have WEP encryption. Not positive, but I think I have had the issue with WPA as well. It woeks all the time with WPA2 though/

          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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          Roger Wright
          wrote on last edited by
          #4

          Update: I tried the Low band connection with no good results, then spent the evening checking the manuals, tech support and Google for both devices. Nothing. The I went into the phone's settings for the high band connection and selected Show Advanced Options (right under the Show Password option). The resulting screen let me manually configure a static IP address for this connection, and I picked an address within the range of the LAN scope of the router. As soon as I exited the settings screen I had a firm connection. Browsing didn't work right away, as I left the default DNS servers intact the first time around. The phone defaults to the Google free DNS servers at 8.8.8.8 and 8.8.4.4, but neither are very responsive. But after I went back into the setup and changed the DNS servers to my gateway router for #1, and the global server (4.2.2.2) for #2, browsing started working properly. What makes me crazy about this is that I connect automatically at work to the wireless side of our SonicWall device, and I've never made any special adjustments - it just works. I wonder what makes the WD MyNet N900 act differently? Oh, well, it works... Thanks again, Mick.:thumbsup:

          Will Rogers never met me.

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          • R Roger Wright

            Update: I tried the Low band connection with no good results, then spent the evening checking the manuals, tech support and Google for both devices. Nothing. The I went into the phone's settings for the high band connection and selected Show Advanced Options (right under the Show Password option). The resulting screen let me manually configure a static IP address for this connection, and I picked an address within the range of the LAN scope of the router. As soon as I exited the settings screen I had a firm connection. Browsing didn't work right away, as I left the default DNS servers intact the first time around. The phone defaults to the Google free DNS servers at 8.8.8.8 and 8.8.4.4, but neither are very responsive. But after I went back into the setup and changed the DNS servers to my gateway router for #1, and the global server (4.2.2.2) for #2, browsing started working properly. What makes me crazy about this is that I connect automatically at work to the wireless side of our SonicWall device, and I've never made any special adjustments - it just works. I wonder what makes the WD MyNet N900 act differently? Oh, well, it works... Thanks again, Mick.:thumbsup:

            Will Rogers never met me.

            A Offline
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            Albert Holguin
            wrote on last edited by
            #5

            Roger Wright wrote:

            the Google free DNS servers at 8.8.8.8 and 8.8.4.4, but neither are very responsive.

            Almost sounds like you don't have a default gateway or it's configured incorrectly. That's the only way it wouldn't find these guys.

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            • A Albert Holguin

              Roger Wright wrote:

              the Google free DNS servers at 8.8.8.8 and 8.8.4.4, but neither are very responsive.

              Almost sounds like you don't have a default gateway or it's configured incorrectly. That's the only way it wouldn't find these guys.

              R Offline
              R Offline
              Roger Wright
              wrote on last edited by
              #6

              It was simply a design flaw in the Samsung or the WD router. I think. Automatic configuration just won't work, but setting the connection manually works great. This is only for this router, as far as I can tell, since the phone connects reliably at work or when I'm travelling.

              Will Rogers never met me.

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              • R Roger Wright

                It was simply a design flaw in the Samsung or the WD router. I think. Automatic configuration just won't work, but setting the connection manually works great. This is only for this router, as far as I can tell, since the phone connects reliably at work or when I'm travelling.

                Will Rogers never met me.

                A Offline
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                Albert Holguin
                wrote on last edited by
                #7

                Let it configure automatically and copy and paste the settings here. It could be as simple as a gateway not getting set correctly, which should be a fixable issue.... unless you are perfectly happy with the static connection.

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                • A Albert Holguin

                  Roger Wright wrote:

                  the Google free DNS servers at 8.8.8.8 and 8.8.4.4, but neither are very responsive.

                  Almost sounds like you don't have a default gateway or it's configured incorrectly. That's the only way it wouldn't find these guys.

                  T Offline
                  T Offline
                  Therese Nygard
                  wrote on last edited by
                  #8

                  uSE FING , OG IPING AND FEEL OUT IN THE IPMAP. ALSO EGDE5. Recomend a use of vpn ip changer after

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                  • R Roger Wright

                    I've got my Samsung Galaxy S4 set to automatically connect to the various wireless networks I regularly use, and for the most part it works great. But at home I have it set to use the high band network on my WD MyNet N900 router, while my home network is set to use the low band, and it fails to connect with the message, "Obtaining IP Address." I've double and triple checked the settings on both the phone and the router, and I can't find any inconsistencies, but I know I've seen this message before on some other device. Unfortunately, I can't recall how I fixed it. Any thoughts?

                    Will Rogers never met me.

                    T Offline
                    T Offline
                    Therese Nygard
                    wrote on last edited by
                    #9

                    to oppsonsions, you try to restart it, without network, install the apps that you neeed from a Place the has no Connection. iF THAT THAT DOES NOT HELT TRY DOWNGRADE THE SYSTEM OR EVEN INSTAL IOS ON IT SO YOU ACTUALLU MESS IT UP TOTALLY. Samsung IS MORE EASEY TO TRACE , TRU TO INSTALL WINDOWS ON IT. iF YOU ARE TRACED, THEN YOU CAN TRACE IT BACK AND , IF YOU SYNCHRONICE IT WITH THE PROGRAM YOU COULD CHANGE THE RULES,

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