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I wish I wouldn't have clicked that button...

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  • T Tim Carmichael

    MehGerbil wrote:

    No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again

    Response: I was unable to test the file restoration software because we lack a test system. We should have, as a minimum, a test system that mirrors production. That way, we can test in a sterile environment and ensure we don't have this happen again.

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #14

    Basically, you just asked for more funding without mentioning money. *blink* May I come and work for you?

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    • L Lost User

      Basically, you just asked for more funding without mentioning money. *blink* May I come and work for you?

      T Offline
      T Offline
      Tim Carmichael
      wrote on last edited by
      #15

      If management neglected to PROVIDE a test environment, then it reflects poorly on their PLANNING. So, as much as you were the land on the lever, so to speak, it was their responsibility to ensure what happened couldn't happen.

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      • L Lost User

        I was attempting to get familiar with our file restoration software when I initiated a complete restoration of the department wide share drive. :omg: My intent was to restore a test directory that I'd deleted - instead of that I kicked off a restore of everything. The first hint that something was wrong was when after 1 minute the process was at 5%. I figured a single small directory should take seconds - I killed the job. I then had to send out the department wide email confession my goof encouraging people to check and make sure they didn't loose data. No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again. The good news is that a review of the logs this morning shows that no files were actually impacted - the job was still initializing when it was canceled. Whew.

        S Offline
        S Offline
        Slacker007
        wrote on last edited by
        #16

        buttons and "getting to know you", don't mix.

        L 1 Reply Last reply
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        • T Tim Carmichael

          If management neglected to PROVIDE a test environment, then it reflects poorly on their PLANNING. So, as much as you were the land on the lever, so to speak, it was their responsibility to ensure what happened couldn't happen.

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #17

          Don't make me love you.

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          • T Tim Carmichael

            MehGerbil wrote:

            No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again

            Response: I was unable to test the file restoration software because we lack a test system. We should have, as a minimum, a test system that mirrors production. That way, we can test in a sterile environment and ensure we don't have this happen again.

            G Offline
            G Offline
            GenJerDan
            wrote on last edited by
            #18

            Been trying for a test environment here for years. Nope. Visions of accidentally deleting the forest.

            We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.

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            • L Lost User

              Don't make me love you.

              T Offline
              T Offline
              Tim Carmichael
              wrote on last edited by
              #19

              Married... happily. Just been in the trenches for almost 3 decades; learn a few things along the way.

              1 Reply Last reply
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              • L Lost User

                I was attempting to get familiar with our file restoration software when I initiated a complete restoration of the department wide share drive. :omg: My intent was to restore a test directory that I'd deleted - instead of that I kicked off a restore of everything. The first hint that something was wrong was when after 1 minute the process was at 5%. I figured a single small directory should take seconds - I killed the job. I then had to send out the department wide email confession my goof encouraging people to check and make sure they didn't loose data. No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again. The good news is that a review of the logs this morning shows that no files were actually impacted - the job was still initializing when it was canceled. Whew.

                M Offline
                M Offline
                MT_
                wrote on last edited by
                #20

                Very similar thing happened in my previous company. We had RAD-5 ( or whatever that's called) set, but nobody tested whether backup is really happening. So, one fine morning, the main hard disk gone and in haste, network admin fired restore ! No prize for guessing the all files / mails were now 6 months older. Time-Travel you know !! And the best thing, later we learnt the disk wasn't gone, it was just playing up and the restore overwritten it..! :doh: Luckily that I was on leave, so my files/outlook mails survived !

                Thanks, Milind

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                • L Lost User

                  I was attempting to get familiar with our file restoration software when I initiated a complete restoration of the department wide share drive. :omg: My intent was to restore a test directory that I'd deleted - instead of that I kicked off a restore of everything. The first hint that something was wrong was when after 1 minute the process was at 5%. I figured a single small directory should take seconds - I killed the job. I then had to send out the department wide email confession my goof encouraging people to check and make sure they didn't loose data. No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again. The good news is that a review of the logs this morning shows that no files were actually impacted - the job was still initializing when it was canceled. Whew.

                  R Offline
                  R Offline
                  Roger Wright
                  wrote on last edited by
                  #21

                  ;P

                  Will Rogers never met me.

                  1 Reply Last reply
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                  • M MT_

                    Very similar thing happened in my previous company. We had RAD-5 ( or whatever that's called) set, but nobody tested whether backup is really happening. So, one fine morning, the main hard disk gone and in haste, network admin fired restore ! No prize for guessing the all files / mails were now 6 months older. Time-Travel you know !! And the best thing, later we learnt the disk wasn't gone, it was just playing up and the restore overwritten it..! :doh: Luckily that I was on leave, so my files/outlook mails survived !

                    Thanks, Milind

                    R Offline
                    R Offline
                    rnbergren
                    wrote on last edited by
                    #22

                    Did we used to work together?

                    To err is human to really mess up you need a computer

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                    • L Lost User

                      MehGerbil wrote:

                      I was attempting to get familiar with our file restoration software

                      "Restoration" that doesn't ask for a confirmation? "You are about to modify N items. Type 'elephant yes' to continue."

                      Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^]

                      T Offline
                      T Offline
                      TheGreatAndPowerfulOz
                      wrote on last edited by
                      #23

                      It may have been calculating the "N" items. And why should hurself be involved?

                      If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
                      You must accept one of two basic premises: Either we are alone in the universe, or we are not alone in the universe. And either way, the implications are staggering.-Wernher von Braun
                      Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein

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                      • L Lost User

                        A co-worker walked into the restroom and said to me, "Oh, hiding out in the bathroom where you cannot break anything?"

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #24

                        Well, what did you break while in there?

                        Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^]

                        1 Reply Last reply
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                        • T TheGreatAndPowerfulOz

                          It may have been calculating the "N" items. And why should hurself be involved?

                          If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
                          You must accept one of two basic premises: Either we are alone in the universe, or we are not alone in the universe. And either way, the implications are staggering.-Wernher von Braun
                          Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #25

                          TheGreatAndPowerfulOz wrote:

                          It may have been calculating the "N" items.

                          Should not even allow such a dangerous action without doing some kind of elevation. In Wow (yes, Warcraft, the game) you have to type "DELETE" after deleting a special item. The extra step is there to prevent accidents. Sometimes you protect the user; before restoring a backup on a live server the software should ask for blood as confirmation.

                          Level 95 :cool:

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                          • S Slacker007

                            buttons and "getting to know you", don't mix.

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #26

                            Especially with some people being curious and explorative :rolleyes:

                            Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^]

                            1 Reply Last reply
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                            • L Lost User

                              I was attempting to get familiar with our file restoration software when I initiated a complete restoration of the department wide share drive. :omg: My intent was to restore a test directory that I'd deleted - instead of that I kicked off a restore of everything. The first hint that something was wrong was when after 1 minute the process was at 5%. I figured a single small directory should take seconds - I killed the job. I then had to send out the department wide email confession my goof encouraging people to check and make sure they didn't loose data. No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again. The good news is that a review of the logs this morning shows that no files were actually impacted - the job was still initializing when it was canceled. Whew.

                              M Offline
                              M Offline
                              Mark_Wallace
                              wrote on last edited by
                              #27

                              MehGerbil wrote:

                              No better way to start a Tuesday morning than a note from the director asking for ideas on how to make sure this never happens again.

                              No better way to show your worth than giving him a solution.

                              I wanna be a eunuchs developer! Pass me a bread knife!

                              1 Reply Last reply
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                              • L Lost User

                                TheGreatAndPowerfulOz wrote:

                                It may have been calculating the "N" items.

                                Should not even allow such a dangerous action without doing some kind of elevation. In Wow (yes, Warcraft, the game) you have to type "DELETE" after deleting a special item. The extra step is there to prevent accidents. Sometimes you protect the user; before restoring a backup on a live server the software should ask for blood as confirmation.

                                Level 95 :cool:

                                T Offline
                                T Offline
                                TheGreatAndPowerfulOz
                                wrote on last edited by
                                #28

                                Agreed! Just saying that maybe it hadn't gotten to asking that question yet. But, of course, it's just speculation.

                                If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
                                You must accept one of two basic premises: Either we are alone in the universe, or we are not alone in the universe. And either way, the implications are staggering.-Wernher von Braun
                                Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein

                                1 Reply Last reply
                                0
                                • L Lost User

                                  Basically, you just asked for more funding without mentioning money. *blink* May I come and work for you?

                                  P Offline
                                  P Offline
                                  PhilLenoir
                                  wrote on last edited by
                                  #29

                                  There's a set of tutorials, written by Simon Travaglia that you really MUST read that will help you in these matters: clickety[^] Simon has been writing his blog for many years and is nothing short of Jedi in handling both users and management. :laugh:

                                  Life is like a s**t sandwich; the more bread you have, the less s**t you eat.

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