AT&T - Customer Unsupport
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I borrowed one Android phone for couple of months (Mine broke and I didn't want to buy new one) And about a week ago it started calling random numbers from my contact list. WTE?! The most resent was at 7 am after I was too slow to turn it of. When I picked up the phone it was already dialed the number. I didn't even unlock the b@st@rd. The most embarrassing part was: It was calling my boss in the middle of the night at 7 am ..... When that happened I kindly returned it and turned my 3xxx Nokia back on. That little thing was off for at least 3 years solid and his battery was full when I turned it back on. What a wonderful phones they were.
Microsoft ... the only place where VARIANT_TRUE != true
Argonia wrote:
Nokia back on. That little thing was off for at least 3 years solid and his battery was full when I turned it back on
I assure you, the new Nokia phones are in my experience nothing like they used to be... X|
Common sense is admitting there is cause and effect and that you can exert some control over what you understand.
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So my wife went with AT&T a couple of weeks ago. They have a $45 per month package with 1GB data. Should be sufficient: I use my phone more than she does and I used 215mb in a month so no way she's going to hit her limit. Or so we thought. Two weeks in she had a text telling her she has hit 1gb. WTF??? Looking at her history seems she has been using the internet in the middle of the night quite a lot. Funny it's only at night. The customer unsupport guy told me we have to switch off cellular data every night before we go to bed to stop it even though we are on pretty decent wifi. Why would the phone use cellular data when it is connected to wifi and why only at night? When I told him I didn't believe him and wanted to talk to a supervisor he hung up on me. Way to go AT&T: looking at various forums seems like this is quite a common problem. I shall be ranting in 140 character bites on Twatter. AT&T: I nominate you for scumbag company of the day. :mad::mad::mad:
There is a certain setting on Android phones that tell to disconnect WiFi when phone locks - that maybe the reason for the night usage...Check it... (OT - it is funny how cost differ from place to place - I have two lines, each with 2GB data for only 14$ a month...I wonder if the difference is the same with incomes too...)
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
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There is a certain setting on Android phones that tell to disconnect WiFi when phone locks - that maybe the reason for the night usage...Check it... (OT - it is funny how cost differ from place to place - I have two lines, each with 2GB data for only 14$ a month...I wonder if the difference is the same with incomes too...)
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
Kornfeld Eliyahu Peter wrote:
14$ a month
The UK is also much cheaper than the US: it is expensive here to use a cellphone.
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Sounds like a phone (configuration) issue rather than a carrier (i.e., AT&T) issue. There are apps available that show you exactly how much data apps are downloading, and how much of that downloading is happening via mobile vs. wifi.
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
But why only at night and why is it only on her phone and not mine? Also, if we have wifi, why is it even using mobile data???
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Kornfeld Eliyahu Peter wrote:
14$ a month
The UK is also much cheaper than the US: it is expensive here to use a cellphone.
Are you originally from the UK? You used whilst earlier in a post. Just wondering? As for cell phone plans. They are all evil. Some more than others. Example, you may get great customer service with one, but the coverage area is terrible.
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Are you originally from the UK? You used whilst earlier in a post. Just wondering? As for cell phone plans. They are all evil. Some more than others. Example, you may get great customer service with one, but the coverage area is terrible.
Made in the USA, raised in the UK. Best of both. :-)
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There is a certain setting on Android phones that tell to disconnect WiFi when phone locks - that maybe the reason for the night usage...Check it... (OT - it is funny how cost differ from place to place - I have two lines, each with 2GB data for only 14$ a month...I wonder if the difference is the same with incomes too...)
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
The price is high in some places because they believe they can get it that high. They have better coverage than other companies and other companies cannot compete with them. They are just trying to get as much out of your pocket as they can.
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So my wife went with AT&T a couple of weeks ago. They have a $45 per month package with 1GB data. Should be sufficient: I use my phone more than she does and I used 215mb in a month so no way she's going to hit her limit. Or so we thought. Two weeks in she had a text telling her she has hit 1gb. WTF??? Looking at her history seems she has been using the internet in the middle of the night quite a lot. Funny it's only at night. The customer unsupport guy told me we have to switch off cellular data every night before we go to bed to stop it even though we are on pretty decent wifi. Why would the phone use cellular data when it is connected to wifi and why only at night? When I told him I didn't believe him and wanted to talk to a supervisor he hung up on me. Way to go AT&T: looking at various forums seems like this is quite a common problem. I shall be ranting in 140 character bites on Twatter. AT&T: I nominate you for scumbag company of the day. :mad::mad::mad:
Karel Čapek wrote:
So my wife went with AT&T a couple of weeks ago. They have a $45 per month package with 1GB data.
Is this an iPhone? Well, it could be an update, rouge app or anything really. With iOS 8 you can check to see which apps are eating up your bandwith or battery if so. Should help narrow it down. https://www.yahoo.com/tech/how-to-see-which-apps-are-gobbling-up-the-most-mobile-98247346539.html[^]
Jeremy Falcon
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Karel Čapek wrote:
So my wife went with AT&T a couple of weeks ago. They have a $45 per month package with 1GB data.
Is this an iPhone? Well, it could be an update, rouge app or anything really. With iOS 8 you can check to see which apps are eating up your bandwith or battery if so. Should help narrow it down. https://www.yahoo.com/tech/how-to-see-which-apps-are-gobbling-up-the-most-mobile-98247346539.html[^]
Jeremy Falcon
Nice: I'll look at that when I get home. :thumbsup:
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Argonia wrote:
Nokia back on. That little thing was off for at least 3 years solid and his battery was full when I turned it back on
I assure you, the new Nokia phones are in my experience nothing like they used to be... X|
Common sense is admitting there is cause and effect and that you can exert some control over what you understand.
