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  3. Cloud Hosting and Backups...Make no assumptions.

Cloud Hosting and Backups...Make no assumptions.

Scheduled Pinned Locked Moved The Lounge
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  • Brian C HartB Brian C Hart

    That's pathetic. Cloud hosting is expensive!

    O Offline
    O Offline
    Old Ed
    wrote on last edited by
    #11

    Cloud hosting is indeed expensive.

    1 Reply Last reply
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    • OriginalGriffO OriginalGriff

      Certainly is when you pick the lowest bidder! :laugh:

      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

      O Offline
      O Offline
      Old Ed
      wrote on last edited by
      #12

      This wasn't a case of choosing the lowest bidder and getting what you pay for. This was a case of making (not entirely unreasonable) assumptions and being disappointed with the result. This experience has taught me to be clear about the details of hosting plans, including any operational concerns.

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      • O Old Ed

        I'm not going to name names, at least until we move to our new provider. I will simply repeat "make no assumptions, ask questions".

        B Offline
        B Offline
        Brisingr Aerowing
        wrote on last edited by
        #13

        That phrase is true in every aspect of life. Never assume!

        What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

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        • B Brisingr Aerowing

          That phrase is true in every aspect of life. Never assume!

          What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

          J Offline
          J Offline
          Jeremy Falcon
          wrote on last edited by
          #14

          I assumed you'd say that.

          Jeremy Falcon

          B 1 Reply Last reply
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          • J Jeremy Falcon

            I assumed you'd say that.

            Jeremy Falcon

            B Offline
            B Offline
            Brisingr Aerowing
            wrote on last edited by
            #15

            :rolleyes:

            What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

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            • O Old Ed

              I'm still recovering from a hardware failure at our cloud host's datacenter one week ago that took the disk drive with it. There was a backup of our website folder tree but not...wait for it...of the drive. Naturally, when I was told there was a backup that was being restored to the drive I assumed the drive was being restored from the backup. I became suspicious that something was amiss when the sysadmin asked me twice how the web server settings would get restored, and looked puzzled when I replied they were on the drive, hence on the backup, and therefore when the restore was complete we need only restart the web server and voila! Well, the truth came out when the restore (such as it was) completed and I checked for key services used by the web application and found they were missing. The takeaway: make no assumptions about backups whether hosting is in-house or managed. Ask specific questions and get specific answers.

              R Offline
              R Offline
              Ron Anders
              wrote on last edited by
              #16

              There is NOTHING more sure and secure than doing your own $%^&in backups of your own ^%$#in drive to your own $%^&in drive(s). Don't be lazy and assume someone else will do it. Keep your data, tell the cloud to go blow and use an imager not file by file to back it up. Sheesh, where did smart people go wrong......

              OriginalGriffO 1 Reply Last reply
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              • R Ron Anders

                There is NOTHING more sure and secure than doing your own $%^&in backups of your own ^%$#in drive to your own $%^&in drive(s). Don't be lazy and assume someone else will do it. Keep your data, tell the cloud to go blow and use an imager not file by file to back it up. Sheesh, where did smart people go wrong......

                OriginalGriffO Offline
                OriginalGriffO Offline
                OriginalGriff
                wrote on last edited by
                #17

                But...but...it's the Latest Thing! It must be wonderful! Like Justin Beiber! And Whatever Simon Cowell's latest b(r)and is called... It's secure - nothing will ever get leaked or hacked: Apple says so[^] It's safe - no companies are there just for the money and do the absolute minimum possible to get the business! It's protected - no companies pay minimum wage to anyone they can get in off the streets to run the servers that hold your data! Um...I'm with you: it's a poor idea and a massive backwards step to the centralised data days of yore, only with vastly reduced or o=non-existent security. And you can't even barge into the guy responsibles office and bang on the desk to get his attention! :sigh:

                Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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                • O Old Ed

                  I'm not going to name names, at least until we move to our new provider. I will simply repeat "make no assumptions, ask questions".

                  J Offline
                  J Offline
                  JohnLBevan
                  wrote on last edited by
                  #18

                  Do they have "Tele" somewhere in their name? Just asking as last week one of the hosts of our "cloud" provider went down and we lost all VMs on that host; and previously they've taken our stuff offline to do scheduled maintenance. We're now looking elsewhere.

                  O 1 Reply Last reply
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                  • OriginalGriffO OriginalGriff

                    But...but...it's the Latest Thing! It must be wonderful! Like Justin Beiber! And Whatever Simon Cowell's latest b(r)and is called... It's secure - nothing will ever get leaked or hacked: Apple says so[^] It's safe - no companies are there just for the money and do the absolute minimum possible to get the business! It's protected - no companies pay minimum wage to anyone they can get in off the streets to run the servers that hold your data! Um...I'm with you: it's a poor idea and a massive backwards step to the centralised data days of yore, only with vastly reduced or o=non-existent security. And you can't even barge into the guy responsibles office and bang on the desk to get his attention! :sigh:

                    Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                    H Offline
                    H Offline
                    Herbie Mountjoy
                    wrote on last edited by
                    #19

                    If you're the kind of guy who would hand the keys of his house to a total stranger to look after, then Cloud storage is for you...

                    I may not last forever but the mess I leave behind certainly will.

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                    • O Old Ed

                      I'm still recovering from a hardware failure at our cloud host's datacenter one week ago that took the disk drive with it. There was a backup of our website folder tree but not...wait for it...of the drive. Naturally, when I was told there was a backup that was being restored to the drive I assumed the drive was being restored from the backup. I became suspicious that something was amiss when the sysadmin asked me twice how the web server settings would get restored, and looked puzzled when I replied they were on the drive, hence on the backup, and therefore when the restore was complete we need only restart the web server and voila! Well, the truth came out when the restore (such as it was) completed and I checked for key services used by the web application and found they were missing. The takeaway: make no assumptions about backups whether hosting is in-house or managed. Ask specific questions and get specific answers.

                      C Offline
                      C Offline
                      cramotowski
                      wrote on last edited by
                      #20

                      These are reasons I tend to go with solutions that give no luxuries like drives to have data stored on to loose. I have been using Heroku, as one example, for several years. Every time I make a change to the source code and push that change to my application, whatever server my app is living on gets wiped out and the source is fresh from git. In fact every time I restart the app or scale up another server, this same thing happens. Everything that needs to be persisted is stored in s3 or in a database. I like to think of it as another separation of concerns. Nothing but code, which is redundant in git, is stored on the server. Environment variables get dynamically loaded each time the server starts for any configuration settings.

                      1 Reply Last reply
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                      • O Old Ed

                        I'm still recovering from a hardware failure at our cloud host's datacenter one week ago that took the disk drive with it. There was a backup of our website folder tree but not...wait for it...of the drive. Naturally, when I was told there was a backup that was being restored to the drive I assumed the drive was being restored from the backup. I became suspicious that something was amiss when the sysadmin asked me twice how the web server settings would get restored, and looked puzzled when I replied they were on the drive, hence on the backup, and therefore when the restore was complete we need only restart the web server and voila! Well, the truth came out when the restore (such as it was) completed and I checked for key services used by the web application and found they were missing. The takeaway: make no assumptions about backups whether hosting is in-house or managed. Ask specific questions and get specific answers.

                        R Offline
                        R Offline
                        Roger165
                        wrote on last edited by
                        #21

                        Had this discussion with my buddy whos in IT about how all these hosting sites cloud or otherwise actually do backups. I can believe all these sites use tape back-ups. Read thru the agreement of my hosting site from what I gathered is they do their best. Any ideas how stuff is actually backup by someone in the industry.

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                        • J JohnLBevan

                          Do they have "Tele" somewhere in their name? Just asking as last week one of the hosts of our "cloud" provider went down and we lost all VMs on that host; and previously they've taken our stuff offline to do scheduled maintenance. We're now looking elsewhere.

                          O Offline
                          O Offline
                          Old Ed
                          wrote on last edited by
                          #22

                          No "Tele" in the provider's name. Will have a new provider in a month or two. This will be "managed" hosting. I don't deal with the contracts but I've made those who do aware of the need to know exactly what "managed" means.

                          J 1 Reply Last reply
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                          • O Old Ed

                            No "Tele" in the provider's name. Will have a new provider in a month or two. This will be "managed" hosting. I don't deal with the contracts but I've made those who do aware of the need to know exactly what "managed" means.

                            J Offline
                            J Offline
                            JohnLBevan
                            wrote on last edited by
                            #23

                            Thanks & good luck!

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