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  3. User Can't Get To Classic ASP Web Site

User Can't Get To Classic ASP Web Site

Scheduled Pinned Locked Moved Web Development
csharpasp-netcomsysadminwindows-admin
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  • G Offline
    G Offline
    GenJerDan
    wrote on last edited by
    #1

    Server 2008 R2, IIS 7.5 I've got a user that can't get a website to work for them. Below is the error received. It says "Anonymous"? ??? Anonymous auth is disabled. *I* can get to it, so ASP itself is enabled. The server also has multiple classic ASP sites that work fine. The user is using IE 11 (as am I) Any ideas?

    HTTP Error 404.0 - Not Found
    The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
    Detailed Error Information

    Module
    IIS Web Core

    Notification
    MapRequestHandler

    Handler
    ASPClassic

    Error Code
    0x80070002

    Requested URL
    http://<redacted>/default.asp

    Physical Path
    C:\inetpub\wwwroot\<redacted>\default.asp

    Logon Method
    Anonymous

    Logon User
    Anonymous

    We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.

    Richard DeemingR A 2 Replies Last reply
    0
    • G GenJerDan

      Server 2008 R2, IIS 7.5 I've got a user that can't get a website to work for them. Below is the error received. It says "Anonymous"? ??? Anonymous auth is disabled. *I* can get to it, so ASP itself is enabled. The server also has multiple classic ASP sites that work fine. The user is using IE 11 (as am I) Any ideas?

      HTTP Error 404.0 - Not Found
      The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
      Detailed Error Information

      Module
      IIS Web Core

      Notification
      MapRequestHandler

      Handler
      ASPClassic

      Error Code
      0x80070002

      Requested URL
      http://<redacted>/default.asp

      Physical Path
      C:\inetpub\wwwroot\<redacted>\default.asp

      Logon Method
      Anonymous

      Logon User
      Anonymous

      We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.

      Richard DeemingR Offline
      Richard DeemingR Offline
      Richard Deeming
      wrote on last edited by
      #2

      That error does imply that the physical file doesn't exist - the other common causes of a 404 error would typically have a different sub-status code[^]. Are you absolutely sure that you're loading exactly the same URL as the user, and that the host name is resolving to the same IP address / server? Try using Failed Request Tracing[^] to capture the details of the failed request, to see if there's anything obvious that you've missed.


      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

      "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

      G 1 Reply Last reply
      0
      • Richard DeemingR Richard Deeming

        That error does imply that the physical file doesn't exist - the other common causes of a 404 error would typically have a different sub-status code[^]. Are you absolutely sure that you're loading exactly the same URL as the user, and that the host name is resolving to the same IP address / server? Try using Failed Request Tracing[^] to capture the details of the failed request, to see if there's anything obvious that you've missed.


        "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

        G Offline
        G Offline
        GenJerDan
        wrote on last edited by
        #3

        I sent them the link the click, so it had better be the same URL. :p The DNS should be ok, the URL in the error is correct, so they at least attempted to hit the right one. I'll try the tracing. It's such a pita to troubleshoot users who are umpty miles away. You can't whack them on the back of the head easily. Thanks

        We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.

        1 Reply Last reply
        0
        • G GenJerDan

          Server 2008 R2, IIS 7.5 I've got a user that can't get a website to work for them. Below is the error received. It says "Anonymous"? ??? Anonymous auth is disabled. *I* can get to it, so ASP itself is enabled. The server also has multiple classic ASP sites that work fine. The user is using IE 11 (as am I) Any ideas?

          HTTP Error 404.0 - Not Found
          The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
          Detailed Error Information

          Module
          IIS Web Core

          Notification
          MapRequestHandler

          Handler
          ASPClassic

          Error Code
          0x80070002

          Requested URL
          http://<redacted>/default.asp

          Physical Path
          C:\inetpub\wwwroot\<redacted>\default.asp

          Logon Method
          Anonymous

          Logon User
          Anonymous

          We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.

          A Offline
          A Offline
          Aladar Horvath
          wrote on last edited by
          #4

          What about use Fiddler to check traffic?

          G 1 Reply Last reply
          0
          • A Aladar Horvath

            What about use Fiddler to check traffic?

            G Offline
            G Offline
            GenJerDan
            wrote on last edited by
            #5

            Oh, we're not allowed to do anything like that. Seriously. Government work is SO much fun. Anyway, the problem was either fixed or no one cares anymore. I'm not even sure which. :p

            We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.

            1 Reply Last reply
            0
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