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  3. The guy won't give up

The guy won't give up

Scheduled Pinned Locked Moved The Lounge
saleshelpdiscussioncareerlearning
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  • L loctrice

    So I got this in response to my email. >Hey Steven, > > >Thanks for the reply, but let me help you out here a little bit. No one > "spammed" you. > The word "Spam" as applied to Email means "Unsolicited Bulk Email". > Unsolicited means that the Recipient has not granted verifiable > permission for the message to be sent. Bulk means that the message is > sent as part of a larger collection of messages, all having substantively > identical content. A message is Spam only if it is both Unsolicited and > Bulk. > Unsolicited Email is normal email > (examples: first contact enquiries, job enquiries, sales enquiries) > Bulk Email is normal email > (examples: subscriber newsletters, customer communications, discussion > lists) > When you verifiably requested information on our website, we sent you one > email. > Regardless of the fact that you think it's "silly" that we capture your > information, it is how the majority of companies in our space are able to > sell classes to clients that are actually interested. > Since you are not interested, good luck with everything in your "private" > life. > I'm sure you'll get along just fine... > Cheers, I was just going to ignore the guy after that. But, I couldn't help myself:


    Oh, good job replying. [big picture of my middle finger][/big picture of my middle finger] There was no picture in the reply, I actually typed that You should let people view course lists and prices without collecting their information so you can "follow up". I shouldn't get a sales call just because I was browsing. You'll find lots of colleges and training sites list course lists, tuition fees, and all types of information for viewing online. They seem to do well enough. In fact, out of all the places I was looking at you're the only one who got in touch with me. In the past through all my training you're the only one who hit me with a sales call.

    Elephant elephant elephant, sunshine sunshine sunshine

    K Offline
    K Offline
    Kevin Marois
    wrote on last edited by
    #5

    My very next email would be me forwarding that to his supervisor.

    If it's not broken, fix it until it is

    L 1 Reply Last reply
    0
    • L loctrice

      So I got this in response to my email. >Hey Steven, > > >Thanks for the reply, but let me help you out here a little bit. No one > "spammed" you. > The word "Spam" as applied to Email means "Unsolicited Bulk Email". > Unsolicited means that the Recipient has not granted verifiable > permission for the message to be sent. Bulk means that the message is > sent as part of a larger collection of messages, all having substantively > identical content. A message is Spam only if it is both Unsolicited and > Bulk. > Unsolicited Email is normal email > (examples: first contact enquiries, job enquiries, sales enquiries) > Bulk Email is normal email > (examples: subscriber newsletters, customer communications, discussion > lists) > When you verifiably requested information on our website, we sent you one > email. > Regardless of the fact that you think it's "silly" that we capture your > information, it is how the majority of companies in our space are able to > sell classes to clients that are actually interested. > Since you are not interested, good luck with everything in your "private" > life. > I'm sure you'll get along just fine... > Cheers, I was just going to ignore the guy after that. But, I couldn't help myself:


      Oh, good job replying. [big picture of my middle finger][/big picture of my middle finger] There was no picture in the reply, I actually typed that You should let people view course lists and prices without collecting their information so you can "follow up". I shouldn't get a sales call just because I was browsing. You'll find lots of colleges and training sites list course lists, tuition fees, and all types of information for viewing online. They seem to do well enough. In fact, out of all the places I was looking at you're the only one who got in touch with me. In the past through all my training you're the only one who hit me with a sales call.

      Elephant elephant elephant, sunshine sunshine sunshine

      G Offline
      G Offline
      GuyThiebaut
      wrote on last edited by
      #6

      loctrice wrote:

      it is how the majority of companies in our space

      I would then be inclined to ask "what space is that? The space under the pebble at the bottom of the pond next to the cow turd?"

      “That which can be asserted without evidence, can be dismissed without evidence.”

      ― Christopher Hitchens

      1 Reply Last reply
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      • L loctrice

        So I got this in response to my email. >Hey Steven, > > >Thanks for the reply, but let me help you out here a little bit. No one > "spammed" you. > The word "Spam" as applied to Email means "Unsolicited Bulk Email". > Unsolicited means that the Recipient has not granted verifiable > permission for the message to be sent. Bulk means that the message is > sent as part of a larger collection of messages, all having substantively > identical content. A message is Spam only if it is both Unsolicited and > Bulk. > Unsolicited Email is normal email > (examples: first contact enquiries, job enquiries, sales enquiries) > Bulk Email is normal email > (examples: subscriber newsletters, customer communications, discussion > lists) > When you verifiably requested information on our website, we sent you one > email. > Regardless of the fact that you think it's "silly" that we capture your > information, it is how the majority of companies in our space are able to > sell classes to clients that are actually interested. > Since you are not interested, good luck with everything in your "private" > life. > I'm sure you'll get along just fine... > Cheers, I was just going to ignore the guy after that. But, I couldn't help myself:


        Oh, good job replying. [big picture of my middle finger][/big picture of my middle finger] There was no picture in the reply, I actually typed that You should let people view course lists and prices without collecting their information so you can "follow up". I shouldn't get a sales call just because I was browsing. You'll find lots of colleges and training sites list course lists, tuition fees, and all types of information for viewing online. They seem to do well enough. In fact, out of all the places I was looking at you're the only one who got in touch with me. In the past through all my training you're the only one who hit me with a sales call.

        Elephant elephant elephant, sunshine sunshine sunshine

        D Offline
        D Offline
        dandy72
        wrote on last edited by
        #7

        If he makes the mistake of carrying the conversation further, simply point out that the polite thing to do is to know when to quit, and going beyond that is just arrogance.

        1 Reply Last reply
        0
        • L loctrice

          So I got this in response to my email. >Hey Steven, > > >Thanks for the reply, but let me help you out here a little bit. No one > "spammed" you. > The word "Spam" as applied to Email means "Unsolicited Bulk Email". > Unsolicited means that the Recipient has not granted verifiable > permission for the message to be sent. Bulk means that the message is > sent as part of a larger collection of messages, all having substantively > identical content. A message is Spam only if it is both Unsolicited and > Bulk. > Unsolicited Email is normal email > (examples: first contact enquiries, job enquiries, sales enquiries) > Bulk Email is normal email > (examples: subscriber newsletters, customer communications, discussion > lists) > When you verifiably requested information on our website, we sent you one > email. > Regardless of the fact that you think it's "silly" that we capture your > information, it is how the majority of companies in our space are able to > sell classes to clients that are actually interested. > Since you are not interested, good luck with everything in your "private" > life. > I'm sure you'll get along just fine... > Cheers, I was just going to ignore the guy after that. But, I couldn't help myself:


          Oh, good job replying. [big picture of my middle finger][/big picture of my middle finger] There was no picture in the reply, I actually typed that You should let people view course lists and prices without collecting their information so you can "follow up". I shouldn't get a sales call just because I was browsing. You'll find lots of colleges and training sites list course lists, tuition fees, and all types of information for viewing online. They seem to do well enough. In fact, out of all the places I was looking at you're the only one who got in touch with me. In the past through all my training you're the only one who hit me with a sales call.

          Elephant elephant elephant, sunshine sunshine sunshine

          P Offline
          P Offline
          PIEBALDconsult
          wrote on last edited by
          #8

          Spam is in the eye of the beholder; no one gets to define it for me.

          1 Reply Last reply
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          • K Kevin Marois

            My very next email would be me forwarding that to his supervisor.

            If it's not broken, fix it until it is

            L Offline
            L Offline
            loctrice
            wrote on last edited by
            #9

            He's the "Senior Learning Specialist", so I wouldn't know who else to send it to.

            Elephant elephant elephant, sunshine sunshine sunshine

            K 1 Reply Last reply
            0
            • L loctrice

              He's the "Senior Learning Specialist", so I wouldn't know who else to send it to.

              Elephant elephant elephant, sunshine sunshine sunshine

              K Offline
              K Offline
              Kevin Marois
              wrote on last edited by
              #10

              Call the front desk, as for the corp VP

              If it's not broken, fix it until it is

              L 1 Reply Last reply
              0
              • K Kevin Marois

                Call the front desk, as for the corp VP

                If it's not broken, fix it until it is

                L Offline
                L Offline
                loctrice
                wrote on last edited by
                #11

                Yeah, I'm going to get after it. He's replied again referencing my (outdated) website and calling me a hypocrit because I have a contact form there.

                Elephant elephant elephant, sunshine sunshine sunshine

                K 1 Reply Last reply
                0
                • L loctrice

                  Yeah, I'm going to get after it. He's replied again referencing my (outdated) website and calling me a hypocrit because I have a contact form there.

                  Elephant elephant elephant, sunshine sunshine sunshine

                  K Offline
                  K Offline
                  Kevin Marois
                  wrote on last edited by
                  #12

                  I would.. He's a business and you're the customer. No customer should every be treated that way. Call the office, ask for someone important, get their email address, and forward them. . . . Then email this guy back and ask him if his resume is up to date :)

                  If it's not broken, fix it until it is

                  L 1 Reply Last reply
                  0
                  • K Kevin Marois

                    I would.. He's a business and you're the customer. No customer should every be treated that way. Call the office, ask for someone important, get their email address, and forward them. . . . Then email this guy back and ask him if his resume is up to date :)

                    If it's not broken, fix it until it is

                    L Offline
                    L Offline
                    loctrice
                    wrote on last edited by
                    #13

                    I got ahold of service, and then I attached him on the complaint email along with our full email thread.

                    Quote:

                    Sure. I put the thread in order below. I was initially just irritated that I had to be contacted by a sales person just to find out about the information there. This guy did a superb job at getting me calmed down and interested in training. Not just that he took the time to reply, but that he was a complete dick about it. Spending energy to be a douche bag on your companies behalf, rather than spending that energy in any service related fashion. And he just kept coming back. Word of mouth advertising doesn't seem to bother him, nor does the companies image. I suppose you could guess what I would say to anyone I know if they asked me about training camp....

                    Elephant elephant elephant, sunshine sunshine sunshine

                    K 1 Reply Last reply
                    0
                    • L loctrice

                      I got ahold of service, and then I attached him on the complaint email along with our full email thread.

                      Quote:

                      Sure. I put the thread in order below. I was initially just irritated that I had to be contacted by a sales person just to find out about the information there. This guy did a superb job at getting me calmed down and interested in training. Not just that he took the time to reply, but that he was a complete dick about it. Spending energy to be a douche bag on your companies behalf, rather than spending that energy in any service related fashion. And he just kept coming back. Word of mouth advertising doesn't seem to bother him, nor does the companies image. I suppose you could guess what I would say to anyone I know if they asked me about training camp....

                      Elephant elephant elephant, sunshine sunshine sunshine

                      K Offline
                      K Offline
                      Kevin Marois
                      wrote on last edited by
                      #14

                      Nice

                      If it's not broken, fix it until it is

                      1 Reply Last reply
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