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error in jpg...

Scheduled Pinned Locked Moved The Lounge
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  • Y Offline
    Y Offline
    yiangos
    wrote on last edited by
    #1

    Well... We recently sent our client an update for the mockups of a new website we're about to start developing, in the form of a zip containing a couple of jpeg images (actually the images were mockups for the custom 404 and 500 error pages). So far so good. Minutes later, our PM got an angry call from the client. Here's how it roughly went down: [Client]: Hey, the mockups you sent over are not working at all. All I'm getting is errors! [PM]: What do you mean, that the zip file is corrupt? That you can't open the images? [Client]: No, the zip is not corrupt, and I can "open" the files, but when I do, I get an error! Fix it NOW! [PM]: Ok... What kind of error? [Client]: I get a 404 error on one image and a 500 error on the other. I said, FIX IT NOW!!! [PM]: hm, you do realize that you're seeing the MOCKUPS for the CUSTOM ERROR pages, right? That you're supposed to see an IMAGE displaying an ERROR. Right? [Client]:...

    Φευ! Εδόμεθα υπό ρηννοσχήμων λύκων! (Alas! We're devoured by lamb-guised wolves!)

    R Sander RosselS D M 4 Replies Last reply
    0
    • Y yiangos

      Well... We recently sent our client an update for the mockups of a new website we're about to start developing, in the form of a zip containing a couple of jpeg images (actually the images were mockups for the custom 404 and 500 error pages). So far so good. Minutes later, our PM got an angry call from the client. Here's how it roughly went down: [Client]: Hey, the mockups you sent over are not working at all. All I'm getting is errors! [PM]: What do you mean, that the zip file is corrupt? That you can't open the images? [Client]: No, the zip is not corrupt, and I can "open" the files, but when I do, I get an error! Fix it NOW! [PM]: Ok... What kind of error? [Client]: I get a 404 error on one image and a 500 error on the other. I said, FIX IT NOW!!! [PM]: hm, you do realize that you're seeing the MOCKUPS for the CUSTOM ERROR pages, right? That you're supposed to see an IMAGE displaying an ERROR. Right? [Client]:...

      Φευ! Εδόμεθα υπό ρηννοσχήμων λύκων! (Alas! We're devoured by lamb-guised wolves!)

      R Offline
      R Offline
      racketeer
      wrote on last edited by
      #2

      :-D Brilliant! Well done to all concerned

      1 Reply Last reply
      0
      • Y yiangos

        Well... We recently sent our client an update for the mockups of a new website we're about to start developing, in the form of a zip containing a couple of jpeg images (actually the images were mockups for the custom 404 and 500 error pages). So far so good. Minutes later, our PM got an angry call from the client. Here's how it roughly went down: [Client]: Hey, the mockups you sent over are not working at all. All I'm getting is errors! [PM]: What do you mean, that the zip file is corrupt? That you can't open the images? [Client]: No, the zip is not corrupt, and I can "open" the files, but when I do, I get an error! Fix it NOW! [PM]: Ok... What kind of error? [Client]: I get a 404 error on one image and a 500 error on the other. I said, FIX IT NOW!!! [PM]: hm, you do realize that you're seeing the MOCKUPS for the CUSTOM ERROR pages, right? That you're supposed to see an IMAGE displaying an ERROR. Right? [Client]:...

        Φευ! Εδόμεθα υπό ρηννοσχήμων λύκων! (Alas! We're devoured by lamb-guised wolves!)

        Sander RosselS Offline
        Sander RosselS Offline
        Sander Rossel
        wrote on last edited by
        #3

        Sounds like the only thing that needs fixing is the client! :laugh:

        Visit my blog at Sander's bits - Writing the code you need. Or read my articles at my CodeProject profile.

        Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

        Regards, Sander

        Kornfeld Eliyahu PeterK 1 Reply Last reply
        0
        • Sander RosselS Sander Rossel

          Sounds like the only thing that needs fixing is the client! :laugh:

          Visit my blog at Sander's bits - Writing the code you need. Or read my articles at my CodeProject profile.

          Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

          Regards, Sander

          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu Peter
          wrote on last edited by
          #4

          Client can not be fixed! And 101% of clients behave like this in a lot of occasions...Better get used to it...

          Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

          "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

          D 1 Reply Last reply
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          • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

            Client can not be fixed! And 101% of clients behave like this in a lot of occasions...Better get used to it...

            Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

            D Offline
            D Offline
            Daniel Pfeffer
            wrote on last edited by
            #5

            You must not know IBM System/360 programming: XC - eXecute Client (actually Xor Character) EDIT: For the humour-impaired, this was intended to raise a smile. It perhaps did not achieve the desired effect, but I certainly do not advocate harming clients in any way.

            If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack. --Winston Churchill

            Kornfeld Eliyahu PeterK 1 Reply Last reply
            0
            • D Daniel Pfeffer

              You must not know IBM System/360 programming: XC - eXecute Client (actually Xor Character) EDIT: For the humour-impaired, this was intended to raise a smile. It perhaps did not achieve the desired effect, but I certainly do not advocate harming clients in any way.

              If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack. --Winston Churchill

              Kornfeld Eliyahu PeterK Offline
              Kornfeld Eliyahu PeterK Offline
              Kornfeld Eliyahu Peter
              wrote on last edited by
              #6

              I'm old enought to learn on mainframe and I can remember that eXecute here means this: https://en.wikipedia.org/wiki/Contract_killing[^]

              Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

              "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

              D 1 Reply Last reply
              0
              • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                I'm old enought to learn on mainframe and I can remember that eXecute here means this: https://en.wikipedia.org/wiki/Contract_killing[^]

                Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                D Offline
                D Offline
                Daniel Pfeffer
                wrote on last edited by
                #7

                You must have had some really weird instructors (and an even weirder mainframe :omg: ).

                If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack. --Winston Churchill

                1 Reply Last reply
                0
                • Y yiangos

                  Well... We recently sent our client an update for the mockups of a new website we're about to start developing, in the form of a zip containing a couple of jpeg images (actually the images were mockups for the custom 404 and 500 error pages). So far so good. Minutes later, our PM got an angry call from the client. Here's how it roughly went down: [Client]: Hey, the mockups you sent over are not working at all. All I'm getting is errors! [PM]: What do you mean, that the zip file is corrupt? That you can't open the images? [Client]: No, the zip is not corrupt, and I can "open" the files, but when I do, I get an error! Fix it NOW! [PM]: Ok... What kind of error? [Client]: I get a 404 error on one image and a 500 error on the other. I said, FIX IT NOW!!! [PM]: hm, you do realize that you're seeing the MOCKUPS for the CUSTOM ERROR pages, right? That you're supposed to see an IMAGE displaying an ERROR. Right? [Client]:...

                  Φευ! Εδόμεθα υπό ρηννοσχήμων λύκων! (Alas! We're devoured by lamb-guised wolves!)

                  D Offline
                  D Offline
                  Dave Kreskowiak
                  wrote on last edited by
                  #8

                  Typical of clients. Get used to it. It's going to happen far more often than you can put up with.

                  A guide to posting questions on CodeProject

                  Click this: Asking questions is a skill. Seriously, do it.
                  Dave Kreskowiak

                  1 Reply Last reply
                  0
                  • Y yiangos

                    Well... We recently sent our client an update for the mockups of a new website we're about to start developing, in the form of a zip containing a couple of jpeg images (actually the images were mockups for the custom 404 and 500 error pages). So far so good. Minutes later, our PM got an angry call from the client. Here's how it roughly went down: [Client]: Hey, the mockups you sent over are not working at all. All I'm getting is errors! [PM]: What do you mean, that the zip file is corrupt? That you can't open the images? [Client]: No, the zip is not corrupt, and I can "open" the files, but when I do, I get an error! Fix it NOW! [PM]: Ok... What kind of error? [Client]: I get a 404 error on one image and a 500 error on the other. I said, FIX IT NOW!!! [PM]: hm, you do realize that you're seeing the MOCKUPS for the CUSTOM ERROR pages, right? That you're supposed to see an IMAGE displaying an ERROR. Right? [Client]:...

                    Φευ! Εδόμεθα υπό ρηννοσχήμων λύκων! (Alas! We're devoured by lamb-guised wolves!)

                    M Offline
                    M Offline
                    Mycroft Holmes
                    wrote on last edited by
                    #9

                    Next time you send a mock up clearly describe what you are sending, this is a mock up of the the custom error pages and you would not have a pissed off, embarrassed client. If you did describe it correctly then you are running up against the standard reaction of a client, they hire you therefore they feel they have the right to yell at you.

                    Never underestimate the power of human stupidity RAH

                    Y 1 Reply Last reply
                    0
                    • M Mycroft Holmes

                      Next time you send a mock up clearly describe what you are sending, this is a mock up of the the custom error pages and you would not have a pissed off, embarrassed client. If you did describe it correctly then you are running up against the standard reaction of a client, they hire you therefore they feel they have the right to yell at you.

                      Never underestimate the power of human stupidity RAH

                      Y Offline
                      Y Offline
                      yiangos
                      wrote on last edited by
                      #10

                      Mycroft Holmes wrote:

                      Next time you send a mock up clearly describe what you are sending, this is a mock up of the the custom error pages and you would not have a pissed off, embarrassed client.

                      Yeah, we did describe it. Something along the lines of "please review the images that show the design of the custom error pages". From what I know, a few hours later, both the client and the PM were laughing about it (kudos to the client for being able to be auto-sarcastic).

                      Φευ! Εδόμεθα υπό ρηννοσχήμων λύκων! (Alas! We're devoured by lamb-guised wolves!)

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