Hardware Question... This is driving me nuts
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I installed a firewire card on my machine last night. Soon after I realized that I had lost access to the Internet. Thinking the obvious I removed the firewire card. But I still cannot connect. It appears that my Ethernet card is functional. But I just cannot get anywhere. Cannot even reach my Router. The tech support guys from my ISP feel that somehow I fried my Ethernet card. The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. The big question is "What the hell happened?" I have tried every combination or removing and reinstalling cards and connecting the computer directly to the modem (removing the router from the path). I am trying to borrow an Ethernet card so I can put a new card in and see if it works. But outside of that what else could have gone wrong? Don't feel like buying a new card and find that I still cannot connect. Please note that the D-Link tech support and the ISP tech support went through the usual ipconfig /release and renew stuff. Checked to make sure that all drivers were in place and that my machine was configured correctly. Anyone one experienced similar evil moments? and have a solution :) Maybe its the cable from the card to the router/modem. Will try switching that when I get home.
Ranjan Banerji wrote: The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. Did you ping loopback (127.0.0.1) or the actual assigned IP? Loopback is software-based and a fried card won't make a difference, if you went that route make sure you ping the actual IP. Jeremy Falcon
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I installed a firewire card on my machine last night. Soon after I realized that I had lost access to the Internet. Thinking the obvious I removed the firewire card. But I still cannot connect. It appears that my Ethernet card is functional. But I just cannot get anywhere. Cannot even reach my Router. The tech support guys from my ISP feel that somehow I fried my Ethernet card. The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. The big question is "What the hell happened?" I have tried every combination or removing and reinstalling cards and connecting the computer directly to the modem (removing the router from the path). I am trying to borrow an Ethernet card so I can put a new card in and see if it works. But outside of that what else could have gone wrong? Don't feel like buying a new card and find that I still cannot connect. Please note that the D-Link tech support and the ISP tech support went through the usual ipconfig /release and renew stuff. Checked to make sure that all drivers were in place and that my machine was configured correctly. Anyone one experienced similar evil moments? and have a solution :) Maybe its the cable from the card to the router/modem. Will try switching that when I get home.
Hmm, I have a D-Link nic unless something extraordinary happened I don't think you fried it. I have pulled them out of the PCI slot while the computer is on ( :-O moral of the story use a case for your computer). Do you have a software firewall installed. I have seen them mess up internet connections even when "disabled" The best way to test this would be to restart in safe mode with network support. If it works then you have a software issue. If it doesn't fix it its either the cable or nic. -BestSnowman
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I installed a firewire card on my machine last night. Soon after I realized that I had lost access to the Internet. Thinking the obvious I removed the firewire card. But I still cannot connect. It appears that my Ethernet card is functional. But I just cannot get anywhere. Cannot even reach my Router. The tech support guys from my ISP feel that somehow I fried my Ethernet card. The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. The big question is "What the hell happened?" I have tried every combination or removing and reinstalling cards and connecting the computer directly to the modem (removing the router from the path). I am trying to borrow an Ethernet card so I can put a new card in and see if it works. But outside of that what else could have gone wrong? Don't feel like buying a new card and find that I still cannot connect. Please note that the D-Link tech support and the ISP tech support went through the usual ipconfig /release and renew stuff. Checked to make sure that all drivers were in place and that my machine was configured correctly. Anyone one experienced similar evil moments? and have a solution :) Maybe its the cable from the card to the router/modem. Will try switching that when I get home.
Does the card come with any diagnostic software like 3COM cards do? That might help you narrow down a potential card related issue.
Paul Watson wrote: "At the end of the day it is what you produce that counts, not how many doctorates you have on the wall." George Carlin wrote: "Don't sweat the petty things, and don't pet the sweaty things." Jörgen Sigvardsson wrote: If the physicists find a universal theory describing the laws of universe, I'm sure the asshole constant will be an integral part of that theory.
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I installed a firewire card on my machine last night. Soon after I realized that I had lost access to the Internet. Thinking the obvious I removed the firewire card. But I still cannot connect. It appears that my Ethernet card is functional. But I just cannot get anywhere. Cannot even reach my Router. The tech support guys from my ISP feel that somehow I fried my Ethernet card. The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. The big question is "What the hell happened?" I have tried every combination or removing and reinstalling cards and connecting the computer directly to the modem (removing the router from the path). I am trying to borrow an Ethernet card so I can put a new card in and see if it works. But outside of that what else could have gone wrong? Don't feel like buying a new card and find that I still cannot connect. Please note that the D-Link tech support and the ISP tech support went through the usual ipconfig /release and renew stuff. Checked to make sure that all drivers were in place and that my machine was configured correctly. Anyone one experienced similar evil moments? and have a solution :) Maybe its the cable from the card to the router/modem. Will try switching that when I get home.
We had a problem with our DSL recently - couldn't access the internet. At first, the problem turned out to be a bad phone cable, but after we replaced the cable, it still had the problem. It turned out to be simply that in the process of the resets involved with replacing our phone cable, we reset the router's settings.
"Do unto others as you would have them do unto you." - Jesus
"An eye for an eye only makes the whole world blind." - Mahatma Gandhi -
Ranjan Banerji wrote: The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. Did you ping loopback (127.0.0.1) or the actual assigned IP? Loopback is software-based and a fried card won't make a difference, if you went that route make sure you ping the actual IP. Jeremy Falcon
I honestly do not remember who I pinged. The ping test was run by some diagnostic routine in XP. But I know for certain it was not 127.0.0.1 Thanks for the input. Will try and pay more attention once I get back home.
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Hmm, I have a D-Link nic unless something extraordinary happened I don't think you fried it. I have pulled them out of the PCI slot while the computer is on ( :-O moral of the story use a case for your computer). Do you have a software firewall installed. I have seen them mess up internet connections even when "disabled" The best way to test this would be to restart in safe mode with network support. If it works then you have a software issue. If it doesn't fix it its either the cable or nic. -BestSnowman
I do have a firewall. I disabled it, and then rebooted with it disabled. I have not tried to uninstall it as yet. Trying to minimize further damage while I try to fix this.
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Does the card come with any diagnostic software like 3COM cards do? That might help you narrow down a potential card related issue.
Paul Watson wrote: "At the end of the day it is what you produce that counts, not how many doctorates you have on the wall." George Carlin wrote: "Don't sweat the petty things, and don't pet the sweaty things." Jörgen Sigvardsson wrote: If the physicists find a universal theory describing the laws of universe, I'm sure the asshole constant will be an integral part of that theory.
Not really. I spoke to D-Link and they said there is no diagnostic software. XP has one which is generic for testing your network connection or devices. According to that my card is fine. But obviously that is not helping me much :)
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I installed a firewire card on my machine last night. Soon after I realized that I had lost access to the Internet. Thinking the obvious I removed the firewire card. But I still cannot connect. It appears that my Ethernet card is functional. But I just cannot get anywhere. Cannot even reach my Router. The tech support guys from my ISP feel that somehow I fried my Ethernet card. The folks at D-Link (makers of the card) say that if I can ping myself (which I believe I can) then the card is fine. The big question is "What the hell happened?" I have tried every combination or removing and reinstalling cards and connecting the computer directly to the modem (removing the router from the path). I am trying to borrow an Ethernet card so I can put a new card in and see if it works. But outside of that what else could have gone wrong? Don't feel like buying a new card and find that I still cannot connect. Please note that the D-Link tech support and the ISP tech support went through the usual ipconfig /release and renew stuff. Checked to make sure that all drivers were in place and that my machine was configured correctly. Anyone one experienced similar evil moments? and have a solution :) Maybe its the cable from the card to the router/modem. Will try switching that when I get home.
I forgot to mention this. My ISP tech support guy asked me to run arp -a and the result was something like "no arp results". The tech support guy said this means the card is dead. The D-Link guy said that means nothing. Sigh!!!!!
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I forgot to mention this. My ISP tech support guy asked me to run arp -a and the result was something like "no arp results". The tech support guy said this means the card is dead. The D-Link guy said that means nothing. Sigh!!!!!
Ranjan Banerji wrote: The D-Link guy said that means nothing. He's right.
It's not the fall that kills you: it's the sudden stop - Down by Law, Jim Jamursch (1986)
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I do have a firewall. I disabled it, and then rebooted with it disabled. I have not tried to uninstall it as yet. Trying to minimize further damage while I try to fix this.
That is most likely it. Thats why I suggested booting into safe mode with networking support. In my experience firewalls don't seem to think that when you disable the firewall you want to so it cuts off all network. Either try safe mode or get rid of the firewall. That will probably fix your problem. -BestSnowman