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Firefox 50.0 Crashing

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  • L Lost User

    Got a customer running Windows 8.1 as a server, they are running a third party product to enable multiple RDP. It has been working for years and has all available Windows Updates installed. Yesterday Firefox updated to 50.0 and since then if it is started by anyone they get Bad news first this tab has crashed. Event viewer shows faulting module to be MSVCR80.DLL 0xc0000005. Can't find anything useful on Google and I have uninstalled and reinstalled having deleted the left over directories as I saw in one advised fix. Also downloaded and installed VC++ 2005 SP1 redistributables x86 and x64, didn't help. Anyone got an answer for this?

    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

    realJSOPR Offline
    realJSOPR Offline
    realJSOP
    wrote on last edited by
    #4

    My solution would be to take up drinking, but sadly, that arrow is long gone from your quiver of coping strategies.

    ".45 ACP - because shooting twice is just silly" - JSOP, 2010
    -----
    You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
    -----
    When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013

    1 Reply Last reply
    0
    • L Lost User

      Got a customer running Windows 8.1 as a server, they are running a third party product to enable multiple RDP. It has been working for years and has all available Windows Updates installed. Yesterday Firefox updated to 50.0 and since then if it is started by anyone they get Bad news first this tab has crashed. Event viewer shows faulting module to be MSVCR80.DLL 0xc0000005. Can't find anything useful on Google and I have uninstalled and reinstalled having deleted the left over directories as I saw in one advised fix. Also downloaded and installed VC++ 2005 SP1 redistributables x86 and x64, didn't help. Anyone got an answer for this?

      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

      M Offline
      M Offline
      Mike Diack
      wrote on last edited by
      #5

      I don't know exactly what's going on, but I've found FF 50 and 51 beta much less stable and more crash prone than 49 was...

      D 1 Reply Last reply
      0
      • L Lost User

        Got a customer running Windows 8.1 as a server, they are running a third party product to enable multiple RDP. It has been working for years and has all available Windows Updates installed. Yesterday Firefox updated to 50.0 and since then if it is started by anyone they get Bad news first this tab has crashed. Event viewer shows faulting module to be MSVCR80.DLL 0xc0000005. Can't find anything useful on Google and I have uninstalled and reinstalled having deleted the left over directories as I saw in one advised fix. Also downloaded and installed VC++ 2005 SP1 redistributables x86 and x64, didn't help. Anyone got an answer for this?

        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

        M Offline
        M Offline
        Marc Clifton
        wrote on last edited by
        #6

        Michael Martin wrote:

        Anyone got an answer for this?

        Chrome? Vivaldi? Why are they using FF? 5 Reasons To Use To Vivaldi Instead Of Chrome Or Firefox | Gizmodo Australia[^] Whatever floats your boat. Marc

        V.A.P.O.R.ware - Visual Assisted Programming / Organizational Representation Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

        Kornfeld Eliyahu PeterK 1 Reply Last reply
        0
        • L Lost User

          Got a customer running Windows 8.1 as a server, they are running a third party product to enable multiple RDP. It has been working for years and has all available Windows Updates installed. Yesterday Firefox updated to 50.0 and since then if it is started by anyone they get Bad news first this tab has crashed. Event viewer shows faulting module to be MSVCR80.DLL 0xc0000005. Can't find anything useful on Google and I have uninstalled and reinstalled having deleted the left over directories as I saw in one advised fix. Also downloaded and installed VC++ 2005 SP1 redistributables x86 and x64, didn't help. Anyone got an answer for this?

          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

          W Offline
          W Offline
          W Balboos GHB
          wrote on last edited by
          #7

          Michael Martin wrote:

          Got a customer running Windows 8.1

          You could also look at this as a possible culprit. I've 50.0 on two Win7 machines and not crashed (so far).

          Ravings en masse^

          "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

          "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

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          • M Marc Clifton

            Michael Martin wrote:

            Anyone got an answer for this?

            Chrome? Vivaldi? Why are they using FF? 5 Reasons To Use To Vivaldi Instead Of Chrome Or Firefox | Gizmodo Australia[^] Whatever floats your boat. Marc

            V.A.P.O.R.ware - Visual Assisted Programming / Organizational Representation Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

            Kornfeld Eliyahu PeterK Offline
            Kornfeld Eliyahu PeterK Offline
            Kornfeld Eliyahu Peter
            wrote on last edited by
            #8

            Wikipedia:

            Vivaldi ... disgruntled by Opera's transition from the Presto layout engine to the Blink layout engine

            Now guess what engine Vivaldi uses...

            Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

            "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

            M 1 Reply Last reply
            0
            • M Mike Diack

              I don't know exactly what's going on, but I've found FF 50 and 51 beta much less stable and more crash prone than 49 was...

              D Offline
              D Offline
              den2k88
              wrote on last edited by
              #9

              They aren't stable, they're stables.

              DURA LEX, SED LEX GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++*      Weapons extension: ma- k++ F+2 X If you think 'goto' is evil, try writing an Assembly program without JMP. -- TNCaver When I was six, there were no ones and zeroes - only zeroes. And not all of them worked. -- Ravi Bhavnani

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              • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                Wikipedia:

                Vivaldi ... disgruntled by Opera's transition from the Presto layout engine to the Blink layout engine

                Now guess what engine Vivaldi uses...

                Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                M Offline
                M Offline
                Marc Clifton
                wrote on last edited by
                #10

                Kornfeld Eliyahu Peter wrote:

                Now guess what engine Vivaldi uses...

                Yes, I know. Marc

                V.A.P.O.R.ware - Visual Assisted Programming / Organizational Representation Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

                1 Reply Last reply
                0
                • L Lost User

                  Got a customer running Windows 8.1 as a server, they are running a third party product to enable multiple RDP. It has been working for years and has all available Windows Updates installed. Yesterday Firefox updated to 50.0 and since then if it is started by anyone they get Bad news first this tab has crashed. Event viewer shows faulting module to be MSVCR80.DLL 0xc0000005. Can't find anything useful on Google and I have uninstalled and reinstalled having deleted the left over directories as I saw in one advised fix. Also downloaded and installed VC++ 2005 SP1 redistributables x86 and x64, didn't help. Anyone got an answer for this?

                  Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #11

                  Michael Martin wrote:

                  nyone got an answer for this?

                  How about setting up WinDbg symbols[^] and then setting up the FireFox symbols[^] and finally launching FireFox? I often wonder how the members here on codeproject even get a job... when they can't even do basic debugging. Best Wishes, -David Delaune

                  L 1 Reply Last reply
                  0
                  • L Lost User

                    Michael Martin wrote:

                    nyone got an answer for this?

                    How about setting up WinDbg symbols[^] and then setting up the FireFox symbols[^] and finally launching FireFox? I often wonder how the members here on codeproject even get a job... when they can't even do basic debugging. Best Wishes, -David Delaune

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #12

                    Randor wrote:

                    How about setting up WinDbg symbols[^] and then setting up the FireFox symbols[^] and finally launching FireFox? I often wonder how the members here on codeproject even get a job... when they can't even do basic debugging.

                    Eat a dick Dave. Not my code, not employed to program and not about to debug someone else's fuckup. Was looking to see if it was a known issue that I couldn't find anything on.

                    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                    L 1 Reply Last reply
                    0
                    • L Lost User

                      Randor wrote:

                      How about setting up WinDbg symbols[^] and then setting up the FireFox symbols[^] and finally launching FireFox? I often wonder how the members here on codeproject even get a job... when they can't even do basic debugging.

                      Eat a dick Dave. Not my code, not employed to program and not about to debug someone else's fuckup. Was looking to see if it was a known issue that I couldn't find anything on.

                      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #13

                      Michael,

                      Michael Martin wrote:

                      Eat a dick Dave.

                      Profanity is not necessary. I am just trying to help. All systems administration certifications whether it be LPIC, RHCE, VCP6-DCV or even MCSE would require that you learn some operating system debugging skills. You would be more valuable to both your customer and employer with debugging skills. The 0xc0000005 error code is an access violation. It could be caused by an anti-virus or other third party products installed on the operating system. The 'faulting module' being MSVCR80.DLL is unusual as this is the C runtime that millions of applications use. A complete call stack would be much more useful... the module calling into the C runtime is likely the cause... but you would need the complete call stack to see the caller. Now we have gone full circle... use a debugger... takes literally less than 5 minutes to find the exact cause. Best Wishes, -David Delaune

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