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  3. Mass Voice/Text Messaging Service

Mass Voice/Text Messaging Service

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  • L Lost User

    milo-xml wrote:

    I trust the pretty lady who cuts my hair

    I don't even trust my bank.

    milo-xml wrote:

    How do you know they entered it into their calendar correctly?

    I don't care. If they make a mistake once, they lose a customer. Not my problem.

    Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^][](X-Clacks-Overhead: GNU Terry Pratchett)

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    milo xml
    wrote on last edited by
    #48

    Eddy Vluggen wrote:

    I don't even trust my bank.

    As you shouldn't, lol Try a credit union :cool:

    Eddy Vluggen wrote:

    I don't care. If they make a mistake once, they lose a customer. Not my problem.

    I prefer not to waste my time. Get it right the first time. There's been times I've screwed it up, so it's a good check and balance. But if they still screw it up...

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    • OriginalGriffO OriginalGriff

      I'm with CDP on this. Try an experiment. Record a message on your phone, call 100 employees, and play it back to them. Keep a record of how many listen to the whole thing, compared to slam the phone down, swear at you, or physically try to kill you. Then using that data, put your feet up for a few months and relax then tell you boss it's done. Since noone in their right mind will sign up for it, you shouldn't get found out...

      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

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      William Clardy
      wrote on last edited by
      #49

      I'm not with CDP. I think that both he and you are so wrapped up in your own spam-centered stereotype that you are ignoring the OP's actual subject. He's not considering sending out hundreds of text messages trying to scam folks, he's looking into a simple way to selectively alert multiple employees -- e.g., sending out a notice when there is an opportunity to work overtime. That is not a bad thing. My wife signed up to get text messages from the state office she works in when they are starting late due to weather issues. When I was working for Molina Healthcare, they had a similar "Emergency Notification System" that broadcast recorded messages -- you'd hear cell phones going off all over the office whenever there was a decision to close early because of an incoming storm. So ditch the self-righteous indignancy and either answer his question or go vent somewhere that you're not driving off the folks who might.

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      • M milo xml

        Didn't know that was built into there. Nice! Thanks for the info!

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        Fabio Franco
        wrote on last edited by
        #50

        No problem mate :)

        To alcohol! The cause of, and solution to, all of life's problems - Homer Simpson ---- Our heads are round so our thoughts can change direction - Francis Picabia

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        • M milo xml

          Google search doesn't provide real world experience with at product. You could buy a car with a google search, but I bet you would prefer to talk to someone you trust about their experience with the vehicle you're looking at. :)

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          Slacker007
          wrote on last edited by
          #51

          Well, have you found anyone with real world experience, here at the lounge on mass text bombing? And if so, did that experience help you make mission critical, command decisions on this topic? Just curious is all... :)

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          • M milo xml

            Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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            rnbergren
            wrote on last edited by
            #52

            I hate these services. Cannot recommend them. Just be sure this is an opt IN and has a working opt OUT!

            To err is human to really mess up you need a computer

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            • M milo xml

              Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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              Dan Neely
              wrote on last edited by
              #53

              My previous employer setup VoiceShot[^] as a platform to distribute emergency office closed type messages. I think during the 3 years between when they set it up and I left it was only used for the annual system test message...

              Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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              • S Slacker007

                Well, have you found anyone with real world experience, here at the lounge on mass text bombing? And if so, did that experience help you make mission critical, command decisions on this topic? Just curious is all... :)

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                milo xml
                wrote on last edited by
                #54

                Actually, yes. I've been able to narrow it down to 4 options that people have had experience with. One has PeopleSoft integration which might be desirable, depending upon what they're looking at for price. Remember, we're manually calling these people anyway in regards to work, so this will be just a way to automate it. :) The four are, for reference: Mass Notification & Emergency Notification Software | MIR3, Inc.[^] Cloud Phone System, Voice Broadcasting, Appointment Reminders, IVR API[^] https://www.twilio.com/[^] Nimbow - API for Text Messaging & Bulk SMS[^]

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                • D Dan Neely

                  My previous employer setup VoiceShot[^] as a platform to distribute emergency office closed type messages. I think during the 3 years between when they set it up and I left it was only used for the annual system test message...

                  Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                  milo xml
                  wrote on last edited by
                  #55

                  Thanks for the info. Was it because it was not user friendly?

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                  • M milo xml

                    Thanks for the info. Was it because it was not user friendly?

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                    Dan Neely
                    wrote on last edited by
                    #56

                    I have no idea how usable it was on the admin end, but they never had to do an emergency office closure after setting the system up. Or at least not in my building. A few of the coastal locations had hurricane shutdowns, and the other local building had a watermain problem that they encouraged people to work from home if possible (to try and avoid having to buy 200-300 people's worth of bottled water) until it was fixed that might've happened after the system was setup.

                    Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                    • D Dan Neely

                      I have no idea how usable it was on the admin end, but they never had to do an emergency office closure after setting the system up. Or at least not in my building. A few of the coastal locations had hurricane shutdowns, and the other local building had a watermain problem that they encouraged people to work from home if possible (to try and avoid having to buy 200-300 people's worth of bottled water) until it was fixed that might've happened after the system was setup.

                      Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                      milo xml
                      wrote on last edited by
                      #57

                      Thanks!

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                      • M milo xml

                        Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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                        Dominic Amann
                        wrote on last edited by
                        #58

                        Sounds like you are describing twitter.

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                        • M milo xml

                          Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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                          bryanren
                          wrote on last edited by
                          #59

                          Spok EverBridge I know we use them both at different locations. I have no insight into the use of them.

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                          • B bryanren

                            Spok EverBridge I know we use them both at different locations. I have no insight into the use of them.

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                            milo xml
                            wrote on last edited by
                            #60

                            Thanks! I'll check those out.

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                            • M milo xml

                              Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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                              ProfessorDan
                              wrote on last edited by
                              #61

                              try X-matters.com We use it for on-call notification and escalation as well as emergency notification I am sure it will fit the need how ever I do not know the cost (We support 18,000 employees with 5 hospitals and dozens of clinics )

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                              • P ProfessorDan

                                try X-matters.com We use it for on-call notification and escalation as well as emergency notification I am sure it will fit the need how ever I do not know the cost (We support 18,000 employees with 5 hospitals and dozens of clinics )

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                                milo xml
                                wrote on last edited by
                                #62

                                Looks good. Thanks for the info!

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                                • M milo xml

                                  Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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                                  User 3398932
                                  wrote on last edited by
                                  #63

                                  try bulksms.com No voice option, but great for bulk sms text messaging - international coverage.

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                                  • M milo xml

                                    Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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                                    PSU Steve
                                    wrote on last edited by
                                    #64

                                    Our county sheriff's office uses http://www.nixle.com to send text message notices of accidents, road closures, etc. It works pretty well. Not sure if it's a solution for you or not.

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                                    • OriginalGriffO OriginalGriff

                                      So do it all by email. It's free (which texts mostly aren't) and the subscriber can always set a rule to bin them unread or feed them to a particular folder.

                                      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

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                                      Greg Lovekamp
                                      wrote on last edited by
                                      #65

                                      Oddly, most USA plans anymore have free text messaging while data (which would include email) is metered. I think texts are great; very easy to ignore. Agree with those who point out automated phone calls are INCREDIBLY annoying.

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                                      • M milo xml

                                        Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.

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                                        ajhampson
                                        wrote on last edited by
                                        #66

                                        We just started using Everbridge at work for inclement weather and emergency notifications. I can't speak to the set up by the owning office, but the UI for configuring how you want to receive messages was very simple to use. It sends to voice, email, and text and you can choose which of these to get messages on and in what order. The Safety folks set it up with work phone and email, and each user gets to register and add any other numbers/addresses they want information on. Very easy. Good luck!

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                                        • P PSU Steve

                                          Our county sheriff's office uses http://www.nixle.com to send text message notices of accidents, road closures, etc. It works pretty well. Not sure if it's a solution for you or not.

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                                          milo xml
                                          wrote on last edited by
                                          #67

                                          Looks good. I'll check that out. Thanks!

                                          1 Reply Last reply
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