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  3. Deadly Catastrophic Error in Outlook.com

Deadly Catastrophic Error in Outlook.com

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  • D Offline
    D Offline
    Deepak Vasudevan
    wrote on last edited by
    #1

    I have been observing this hitch in the ratio of 1:7 emails. What happens is when the send button is clicked, a quick popup near right says 'Could not send message'. When you click that popup, the compose box opens little elevated. In this scenario neither can you send the email nor you can save a draft of it. Attempting to save a draft gives the message that item does not exist. The only way to escape this whirlpool is to discard and confirm your intent to discard the message., Looks like it is something like Trappable Error in Classic ASP where the only fix was to restart the IIS or the web server computer itself. Some patterns that seem to be contributing to this error are like inline images in email. Looking at the quality of the application, I really doubt if Microsoft has cared to test the application or is in a mad rush to compete with its rivals. How many of you have experienced this issue?

    D L P 3 Replies Last reply
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    • D Deepak Vasudevan

      I have been observing this hitch in the ratio of 1:7 emails. What happens is when the send button is clicked, a quick popup near right says 'Could not send message'. When you click that popup, the compose box opens little elevated. In this scenario neither can you send the email nor you can save a draft of it. Attempting to save a draft gives the message that item does not exist. The only way to escape this whirlpool is to discard and confirm your intent to discard the message., Looks like it is something like Trappable Error in Classic ASP where the only fix was to restart the IIS or the web server computer itself. Some patterns that seem to be contributing to this error are like inline images in email. Looking at the quality of the application, I really doubt if Microsoft has cared to test the application or is in a mad rush to compete with its rivals. How many of you have experienced this issue?

      D Offline
      D Offline
      dandy72
      wrote on last edited by
      #2

      So which part of this is deadly and catastrophic?

      D L M 3 Replies Last reply
      0
      • D dandy72

        So which part of this is deadly and catastrophic?

        D Offline
        D Offline
        Deepak Vasudevan
        wrote on last edited by
        #3

        It is significant error because the primary objective of sending email is not met. We use Outlook.com primarily to send email and that purpose is defeated right in the Compose page itself, which is unacceptable.

        Kornfeld Eliyahu PeterK D 2 Replies Last reply
        0
        • D Deepak Vasudevan

          It is significant error because the primary objective of sending email is not met. We use Outlook.com primarily to send email and that purpose is defeated right in the Compose page itself, which is unacceptable.

          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu Peter
          wrote on last edited by
          #4

          Deepak Vasudevan wrote:

          We use Outlook.com

          Now, that's deadly and catastrophic!!!

          Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

          "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

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          • D Deepak Vasudevan

            I have been observing this hitch in the ratio of 1:7 emails. What happens is when the send button is clicked, a quick popup near right says 'Could not send message'. When you click that popup, the compose box opens little elevated. In this scenario neither can you send the email nor you can save a draft of it. Attempting to save a draft gives the message that item does not exist. The only way to escape this whirlpool is to discard and confirm your intent to discard the message., Looks like it is something like Trappable Error in Classic ASP where the only fix was to restart the IIS or the web server computer itself. Some patterns that seem to be contributing to this error are like inline images in email. Looking at the quality of the application, I really doubt if Microsoft has cared to test the application or is in a mad rush to compete with its rivals. How many of you have experienced this issue?

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #5

            So maybe you should complain to Microsoft.

            D L 2 Replies Last reply
            0
            • D Deepak Vasudevan

              I have been observing this hitch in the ratio of 1:7 emails. What happens is when the send button is clicked, a quick popup near right says 'Could not send message'. When you click that popup, the compose box opens little elevated. In this scenario neither can you send the email nor you can save a draft of it. Attempting to save a draft gives the message that item does not exist. The only way to escape this whirlpool is to discard and confirm your intent to discard the message., Looks like it is something like Trappable Error in Classic ASP where the only fix was to restart the IIS or the web server computer itself. Some patterns that seem to be contributing to this error are like inline images in email. Looking at the quality of the application, I really doubt if Microsoft has cared to test the application or is in a mad rush to compete with its rivals. How many of you have experienced this issue?

              P Offline
              P Offline
              PeejayAdams
              wrote on last edited by
              #6

              I haven't seen it happen.

              Slogans aren't solutions.

              OriginalGriffO 1 Reply Last reply
              0
              • L Lost User

                So maybe you should complain to Microsoft.

                D Offline
                D Offline
                Deepak Vasudevan
                wrote on last edited by
                #7

                I have raised this issue in Microsoft Answers but not sure if we can escalate this. It should be considered as a showstopper issue. The primary objective of the page is getting defeated.

                1 Reply Last reply
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                • L Lost User

                  So maybe you should complain to Microsoft.

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #8

                  He givveth with one hand: [Now any Windows 10 user can complain to Microsoft using the Feedback Hub | PCWorld](http://www.pcworld.com/article/3073453/windows/now-any-windows-10-user-can-complain-to-microsoft-using-the-feedback-hub.html) :thumbsup: ..and taketh away with the other: "The company has released its Feedback Hub to all Windows 10 users [from the Windows Store]" X|

                  Ah, I see you have the machine that goes ping. This is my favorite. You see we lease it back from the company we sold it to and that way it comes under the monthly current budget and not the capital account.

                  1 Reply Last reply
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                  • D dandy72

                    So which part of this is deadly and catastrophic?

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #9

                    Microsoft :laugh:

                    Ah, I see you have the machine that goes ping. This is my favorite. You see we lease it back from the company we sold it to and that way it comes under the monthly current budget and not the capital account.

                    1 Reply Last reply
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                    • D dandy72

                      So which part of this is deadly and catastrophic?

                      M Offline
                      M Offline
                      Mark_Wallace
                      wrote on last edited by
                      #10

                      Must... Send... E-mail... Facebook and twitter must be down.

                      I wanna be a eunuchs developer! Pass me a bread knife!

                      1 Reply Last reply
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                      • P PeejayAdams

                        I haven't seen it happen.

                        Slogans aren't solutions.

                        OriginalGriffO Offline
                        OriginalGriffO Offline
                        OriginalGriff
                        wrote on last edited by
                        #11

                        Nor have I. But then, I wouldn't touch Outlook.com with a ten foot cattle prod. I use Live Mail instead.

                        Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                        "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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                        • D Deepak Vasudevan

                          It is significant error because the primary objective of sending email is not met. We use Outlook.com primarily to send email and that purpose is defeated right in the Compose page itself, which is unacceptable.

                          D Offline
                          D Offline
                          dandy72
                          wrote on last edited by
                          #12

                          So now to make your argument you've moved from "deadly catastrophic error" to "significant error". Don't think I haven't noticed.

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