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Browser delay when loading page

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  • D Offline
    D Offline
    David Crow
    wrote on last edited by
    #1

    I recently upgraded my DSL package from 3MB download to 6MB download. I initially wanted 12MB download but I was just a tad too far from the box to get 12MB consistently. My ISP uses AT&T's network and their U-verse gateway router (Pace 5268AC). The speed tests I've ran show the expected improvement over the same tests I ran earlier with my 3MB connection. The problem is the initial (finding and) loading of the web sites I visit. They are painfully slow. Even the internal configuration site (192.168.1.254) takes 15-20 seconds to finally show up in the browser (Chrome). Before I upgraded, I had slower download speeds, but the sites were found and the download started right away. Now I have faster download speeds, but it takes at least 15 seconds for the browser to find the site and start the download. After that, sites load very fast. I'm thinking it is a setting someplace in the router but I've not a clue which one. I can't imagine it being the computer or a NIC setting since neither of those changed after the upgrade. Anyone have a idea as to what I might check? [update] IE seems to load the sites noticeably faster. PINGing the sites (e.g., www.codeproject.com) also produces a plethora of "Request timed out" responses. [/update] Thanks. DC

    "One man's wage rise is another man's price increase." - Harold Wilson

    "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

    "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

    R E Richard DeemingR 3 Replies Last reply
    0
    • D David Crow

      I recently upgraded my DSL package from 3MB download to 6MB download. I initially wanted 12MB download but I was just a tad too far from the box to get 12MB consistently. My ISP uses AT&T's network and their U-verse gateway router (Pace 5268AC). The speed tests I've ran show the expected improvement over the same tests I ran earlier with my 3MB connection. The problem is the initial (finding and) loading of the web sites I visit. They are painfully slow. Even the internal configuration site (192.168.1.254) takes 15-20 seconds to finally show up in the browser (Chrome). Before I upgraded, I had slower download speeds, but the sites were found and the download started right away. Now I have faster download speeds, but it takes at least 15 seconds for the browser to find the site and start the download. After that, sites load very fast. I'm thinking it is a setting someplace in the router but I've not a clue which one. I can't imagine it being the computer or a NIC setting since neither of those changed after the upgrade. Anyone have a idea as to what I might check? [update] IE seems to load the sites noticeably faster. PINGing the sites (e.g., www.codeproject.com) also produces a plethora of "Request timed out" responses. [/update] Thanks. DC

      "One man's wage rise is another man's price increase." - Harold Wilson

      "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

      "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

      R Offline
      R Offline
      Ron Anders
      wrote on last edited by
      #2

      Download ADWCleaner from Bleeping computer - clean with complete disregard for what it finds. Reboot as you must and try again.

      1 Reply Last reply
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      • D David Crow

        I recently upgraded my DSL package from 3MB download to 6MB download. I initially wanted 12MB download but I was just a tad too far from the box to get 12MB consistently. My ISP uses AT&T's network and their U-verse gateway router (Pace 5268AC). The speed tests I've ran show the expected improvement over the same tests I ran earlier with my 3MB connection. The problem is the initial (finding and) loading of the web sites I visit. They are painfully slow. Even the internal configuration site (192.168.1.254) takes 15-20 seconds to finally show up in the browser (Chrome). Before I upgraded, I had slower download speeds, but the sites were found and the download started right away. Now I have faster download speeds, but it takes at least 15 seconds for the browser to find the site and start the download. After that, sites load very fast. I'm thinking it is a setting someplace in the router but I've not a clue which one. I can't imagine it being the computer or a NIC setting since neither of those changed after the upgrade. Anyone have a idea as to what I might check? [update] IE seems to load the sites noticeably faster. PINGing the sites (e.g., www.codeproject.com) also produces a plethora of "Request timed out" responses. [/update] Thanks. DC

        "One man's wage rise is another man's price increase." - Harold Wilson

        "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

        "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

        E Offline
        E Offline
        EveryNameIsTakenEvenThisOne
        wrote on last edited by
        #3

        Really sounds like you have a faulty modem if the same problem occurs on your phone for example. Call your isp and get a new one Before you do that, set the DNS Servers in your Modem's web interface to 8.8.8.8 and 8.8.4.4, those are Google's DNS servers and consistently fast.

        D 1 Reply Last reply
        0
        • E EveryNameIsTakenEvenThisOne

          Really sounds like you have a faulty modem if the same problem occurs on your phone for example. Call your isp and get a new one Before you do that, set the DNS Servers in your Modem's web interface to 8.8.8.8 and 8.8.4.4, those are Google's DNS servers and consistently fast.

          D Offline
          D Offline
          David Crow
          wrote on last edited by
          #4

          EveryNameIsTakenEvenThisOne wrote:

          ...if the same problem occurs on your phone for example.

          Wireless devices are fine. It's just the one wired computer, which is only a few months old.

          EveryNameIsTakenEvenThisOne wrote:

          Before you do that, set the DNS Servers in your Modem's web interface to 8.8.8.8 and 8.8.4.4, those are Google's DNS servers and consistently fast.

          I did that almost right off the bat.

          "One man's wage rise is another man's price increase." - Harold Wilson

          "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

          "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

          E 1 Reply Last reply
          0
          • D David Crow

            EveryNameIsTakenEvenThisOne wrote:

            ...if the same problem occurs on your phone for example.

            Wireless devices are fine. It's just the one wired computer, which is only a few months old.

            EveryNameIsTakenEvenThisOne wrote:

            Before you do that, set the DNS Servers in your Modem's web interface to 8.8.8.8 and 8.8.4.4, those are Google's DNS servers and consistently fast.

            I did that almost right off the bat.

            "One man's wage rise is another man's price increase." - Harold Wilson

            "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

            "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

            E Offline
            E Offline
            EveryNameIsTakenEvenThisOne
            wrote on last edited by
            #5

            Did you try using another LAN port on your router? Did you try resetting the LAN Interface on windows? The troubleshooter can do that, alternatively you can uninstall the driver in device manager and then hit "Scan for hardware changes" to reinstall it. Something else you can try is executing "ping -t www.example.com" to see if the issue really comes from DNS lookups / your modem and not your browser. Could just as well be an issue with your browser, which this test should show by replying within a few milliseconds or if it takes just as long as visiting pages your windows install.

            D 1 Reply Last reply
            0
            • E EveryNameIsTakenEvenThisOne

              Did you try using another LAN port on your router? Did you try resetting the LAN Interface on windows? The troubleshooter can do that, alternatively you can uninstall the driver in device manager and then hit "Scan for hardware changes" to reinstall it. Something else you can try is executing "ping -t www.example.com" to see if the issue really comes from DNS lookups / your modem and not your browser. Could just as well be an issue with your browser, which this test should show by replying within a few milliseconds or if it takes just as long as visiting pages your windows install.

              D Offline
              D Offline
              David Crow
              wrote on last edited by
              #6

              EveryNameIsTakenEvenThisOne wrote:

              Could just as well be an issue with your browser...

              There may be some truth to this. I tried opening a few sites with IE and they loaded noticeably faster. I'll research some more this week.

              "One man's wage rise is another man's price increase." - Harold Wilson

              "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

              "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

              1 Reply Last reply
              0
              • D David Crow

                I recently upgraded my DSL package from 3MB download to 6MB download. I initially wanted 12MB download but I was just a tad too far from the box to get 12MB consistently. My ISP uses AT&T's network and their U-verse gateway router (Pace 5268AC). The speed tests I've ran show the expected improvement over the same tests I ran earlier with my 3MB connection. The problem is the initial (finding and) loading of the web sites I visit. They are painfully slow. Even the internal configuration site (192.168.1.254) takes 15-20 seconds to finally show up in the browser (Chrome). Before I upgraded, I had slower download speeds, but the sites were found and the download started right away. Now I have faster download speeds, but it takes at least 15 seconds for the browser to find the site and start the download. After that, sites load very fast. I'm thinking it is a setting someplace in the router but I've not a clue which one. I can't imagine it being the computer or a NIC setting since neither of those changed after the upgrade. Anyone have a idea as to what I might check? [update] IE seems to load the sites noticeably faster. PINGing the sites (e.g., www.codeproject.com) also produces a plethora of "Request timed out" responses. [/update] Thanks. DC

                "One man's wage rise is another man's price increase." - Harold Wilson

                "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

                "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

                Richard DeemingR Offline
                Richard DeemingR Offline
                Richard Deeming
                wrote on last edited by
                #7

                DavidCrow wrote:

                upgraded my DSL package from 3MB download to 6MB download.

                At that sort of speed, they should be paying you. :wtf:


                "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

                K 1 Reply Last reply
                0
                • Richard DeemingR Richard Deeming

                  DavidCrow wrote:

                  upgraded my DSL package from 3MB download to 6MB download.

                  At that sort of speed, they should be paying you. :wtf:


                  "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                  K Offline
                  K Offline
                  Kyle Moyer
                  wrote on last edited by
                  #8

                  True, but this the US we're talking about here. Squeeze every last red cent you can out of the consumer, then lobby congress to try to get even more. X| Though to be fair, with those speeds, the cost is likely only a pinky finger, rather than an arm and a leg.

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