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§$%$!"§% indian call centers...

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  • N Nelek

    dandy72 wrote:

    How do these guys profit from data being deleted and unrecoverable?

    They try to make you believe that if you pay you get the data back. A sort of ransom. The problem is... they can'T beacuse to copy the hard drive a lot of time would be needed. If the drives would have been encrypted, then there is still a possibility to recover it. Another thing is if the actually give the code after getting the money or they just ask for more. About the NAS... I don't think it was doing shadow copies, not sure if that NAS was even able to do them. Anyways thank you, I will dig about the feature a bit. Since I suppose I will have to bring everything back to life, I will try to make some changes.

    M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

    D Offline
    D Offline
    dandy72
    wrote on last edited by
    #27

    A NAS on its own wouldn't know anything about shadow copies - this is a feature of Windows and NTFS.

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    • N Nelek

      It was Windows 7 (NFTS). The bin was empty, I suppose they used something similar to "Caps + Delete" (delete without sending it to the recycle bin) or an internal deletion of the "Remote Desktop" they used. My relative says he saw a popup about a confirmation to delete the data (that's when he realized what was really going on). The confirmationw was not the typical "windows popup" it had another colours, he said. I am hoping that they didn't use a recursive deletion or things like that, just a "fast and dirty" deletion, that might be undone at least partially (every byte of data back will be better than nothing). The problem is... windows is fvcked up, so I will have to reinstall from the scratch in C:, the Data were in D: but I am not sure if your idea will work after a fresh installation

      M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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      M Offline
      Munchies_Matt
      wrote on last edited by
      #28

      Why not boot off a rescue disk and run an undelete?

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      • D dandy72

        A NAS on its own wouldn't know anything about shadow copies - this is a feature of Windows and NTFS.

        N Offline
        N Offline
        Nelek
        wrote on last edited by
        #29

        Oh... ok. Thanks for the tip

        M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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        • M Munchies_Matt

          Why not boot off a rescue disk and run an undelete?

          N Offline
          N Offline
          Nelek
          wrote on last edited by
          #30

          This is going to be my first try. I have a couple of versions of Hiren's (10.1, 13.3) to boot in DOS or in miniXP is good. But I am not sure if the tools contained are that good. I too have an old linux bootable CD somewhere (that I have to find first). But the good undelete software is what I am missing. If it doesn't work as expected, then Install windows in C: and run rescue in D: At least this is the only thing where he was disciplinated, he saved everything in the "data" partition and keeping "system" clean (I was doing restore image backup, updating and creating new image a couple of times a year), but keeping the "data redundant drive" always plugged in... :doh: :doh: :doh: (I hope he learnt from this experience)

          M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

          M 1 Reply Last reply
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          • N Nelek

            This is going to be my first try. I have a couple of versions of Hiren's (10.1, 13.3) to boot in DOS or in miniXP is good. But I am not sure if the tools contained are that good. I too have an old linux bootable CD somewhere (that I have to find first). But the good undelete software is what I am missing. If it doesn't work as expected, then Install windows in C: and run rescue in D: At least this is the only thing where he was disciplinated, he saved everything in the "data" partition and keeping "system" clean (I was doing restore image backup, updating and creating new image a couple of times a year), but keeping the "data redundant drive" always plugged in... :doh: :doh: :doh: (I hope he learnt from this experience)

            M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

            M Offline
            M Offline
            Munchies_Matt
            wrote on last edited by
            #31

            There must be a bootCD+undelete combo on the net somewhere, this is classic rescuse stuff. What I always do is keep my OS on one drive, and all my data on another, and also put backups on that data drive. Then if I get s problem I can just wipe the OS drive with impunity. It is a bit of a faf to set up, but gives you 100% antivirus/anti scam protection.

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            • M Munchies_Matt

              There must be a bootCD+undelete combo on the net somewhere, this is classic rescuse stuff. What I always do is keep my OS on one drive, and all my data on another, and also put backups on that data drive. Then if I get s problem I can just wipe the OS drive with impunity. It is a bit of a faf to set up, but gives you 100% antivirus/anti scam protection.

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              N Offline
              Nelek
              wrote on last edited by
              #32

              I do similar for me, with him is partitions separated, but not drive separated. Second partition is the one that had the data that got deleted (with OS backup images inside, that's why I have to start over again). And the external drives (NAS and USB) were connected too, so redundancy went to hell too. That's why I was thinking on reinstall windows in C: partition, leaving D: (Data) untouched. I think it is better to concentrate my effors on the main HDD, that had the most actual data and will probably be easier for the tools. But I will have a detailed look to the bottable cds first. If I can do everything in low level from the booted environment I think it might get better results.

              M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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              • N Nelek

                Oh... ok. Thanks for the tip

                M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                D Offline
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                dandy72
                wrote on last edited by
                #33

                Still worth keeping in mind when trying to recover stuff from your PC.

                N 1 Reply Last reply
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                • D dandy72

                  Still worth keeping in mind when trying to recover stuff from your PC.

                  N Offline
                  N Offline
                  Nelek
                  wrote on last edited by
                  #34

                  That's why I said "thanks for the tip" ;) ;P

                  M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                  1 Reply Last reply
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                  • L Lost User

                    I had a 2-3 minute argument with one guy when I told him he did not work for Microsoft, and he knew nothing about computers. Quite amusing really.

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                    H Offline
                    H Brydon
                    wrote on last edited by
                    #35

                    Richard MacCutchan wrote:

                    he did not work for Microsoft

                    Richard MacCutchan wrote:

                    he knew nothing about computers

                    Sounds legit to me.

                    I'm retired. There's a nap for that... - Harvey

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                    • L Lost User

                      Conversation goes like this: ICC: Hello, my name is Alex*, I am calling you from Microsoft** support. A problem with your computer has just shown up on the internet. Victim: Oh dear, what can I do? ICC: You need to download a security update from www.westealyourdata.com, and follow the instructions. ... victim downloads malicious piece of software giving ICCer access to PC ... victim is now doomed, loses data, gets scammed for money etc. In reality the conversation may go on for some time; I always like to keep them talking for a while, until it is obvious they don't have a clue about PCs. *or other western name, but with a pronounced Indian accent ** or other company

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                      E Offline
                      Ehsan Sajjad
                      wrote on last edited by
                      #36

                      Just wondering do Microsoft guys would really call in reality and say that your system has a security breach please fix it! i mean they are busy guys, why they would care any one and there are so many Windows users around the world, how one could track and see who is having security breach :laugh:

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