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  3. Am I allowed to put the same question that I posted on the Lounge-Non-English Language- General Indian Topics - I really need some help.

Am I allowed to put the same question that I posted on the Lounge-Non-English Language- General Indian Topics - I really need some help.

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  • I indian143

    Hi, Am I allowed to put the same question that I posted on the Lounge-Non-English Language- General Indian Topics - I really need some help. Cheated badly by amazon India Thanks, Abdul Aleem "There is already enough hatred in the world lets spread love, compassion and affection."

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    dan sh
    wrote on last edited by
    #7

    You were "cheated badly" by amazon because they are calling you on a number you registered with? This is why one should not rely on internet reviews. Plus I am not sure if you understand how Amazon works. I have ordered, cancelled, returned hundreds of products and never called them. It all can be done online.

    "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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    • I indian143

      I was intending to buy an orthopedic memory foam mattress from Amazon, but due to Ramadan and I was superbly busy in iftars, meeting with people and prayers, I didn't see its just normal bonded-foam mattress but ordered the mattress, then after a day or two when the status was showing "preparing for dispatch" only I have cancelled this one and ordered another mattress that's orthopedic memory foam and that one is also dispatched. When I was cancelling I wrote the reason as well that I wanted memory foam mattress that's why I am cancelling. And another thing is I didn't know that they send a message on message Center hence I couldn't respond to it, because Amazon US was allowing me to call the Cust Service and talk to them directly. And another problem is I was searching a number to call Amazon India from US, but Amazon India for some reason never allowing me to call from US, the only way is Amazon calling us on our number on which my family members are picking, because I am not in India. And they are unable to handle it. I tried a lot in between cancellation and reaching the item to my home in India to contact Amazon from US, as its difficult for my parents to call and handle that stuff. If Amazon would have allowed me to contact them directly rather than they calling on my parents Phone, I could have told them well in advance to cancel the item. I have taken google voice with US number to call India, but what Amazon cust service center says is, enter your register number then it will say that I will get a call on that number, I don't understand how can I talk to them, if my call is disconnected in that way. What I want is, 1. Is there any way that I call them and they listen to me whole instead of they calling on a registered number or 2. is there anyway that I can have an Indian number that I can put call forwarding on my parents number to my Indian number in US and receive calls here in US over Data, this facility there for US numbers and some of them are even free, work only on Data and Email, we get a US number and we can put call forward on the Original US number to this number and receive calls from US within India without almost any charges except some data charges. So Is there anything I can do similar to get an Indian number and I can call or receive calls on that number over the Data itself so that the Amazon call can be forwarded on this new Indian number in US. If anybody can please help me in any of these regards it will be very helpful. I am like in dire situation that Amazon

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      megaadam
      wrote on last edited by
      #8

      Even if it is dispatched I assume that Amazon accepts returns. Check their return policy.

      ... such stuff as dreams are made on

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      • S Slacker007

        I highly doubt that anyone here in the Lounge, of all places, is going to save you from your "dire" situation with Amazon. :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh:

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        W Balboos GHB
        wrote on last edited by
        #9

        Possibly the problem is he is getting (or actually needs to get?) contact with an Indian Call Center? The irony would make a great story of woe.

        Ravings en masse^

        "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

        "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

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        • D dan sh

          You were "cheated badly" by amazon because they are calling you on a number you registered with? This is why one should not rely on internet reviews. Plus I am not sure if you understand how Amazon works. I have ordered, cancelled, returned hundreds of products and never called them. It all can be done online.

          "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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          Vivi Chellappa
          wrote on last edited by
          #10

          Amazon IT is run by a bunch of idiots. While I was visiting Germany last year, I ordered a $25 item on Amazon to be delivered to an address in the US using my US debit card. The idiots thought it must be a fraudulent transaction as the order was initiated in Germany and suspended my account and notified me that I could resolve the situation by faxing them a copy of a check showing my address and an image of my card. On the other hand, I had no trouble ordering my train tickets on Deutsche Bahn from India and from within Germany, though they also checked to make sure it wasn't a fraudulent use of somebody else's card. For Amazon, I would have had to go to some place likes public internet center to use a fax machine (my friends in the US may not have a fax machine at home - how many have a fax machine at home?) and follow their instructions. I just said 'Screw :elephant:ing Amazon' and stopped ordering things from them.

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          • V Vivi Chellappa

            Amazon IT is run by a bunch of idiots. While I was visiting Germany last year, I ordered a $25 item on Amazon to be delivered to an address in the US using my US debit card. The idiots thought it must be a fraudulent transaction as the order was initiated in Germany and suspended my account and notified me that I could resolve the situation by faxing them a copy of a check showing my address and an image of my card. On the other hand, I had no trouble ordering my train tickets on Deutsche Bahn from India and from within Germany, though they also checked to make sure it wasn't a fraudulent use of somebody else's card. For Amazon, I would have had to go to some place likes public internet center to use a fax machine (my friends in the US may not have a fax machine at home - how many have a fax machine at home?) and follow their instructions. I just said 'Screw :elephant:ing Amazon' and stopped ordering things from them.

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            dan sh
            wrote on last edited by
            #11

            What? Why? They are not responsible for your bank account and credit cards or whatever payment mode you use. If your bank does that, it makes sense. This still does not justify OPs claim that Amazon is "cheating".

            "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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            • D dan sh

              What? Why? They are not responsible for your bank account and credit cards or whatever payment mode you use. If your bank does that, it makes sense. This still does not justify OPs claim that Amazon is "cheating".

              "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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              Vivi Chellappa
              wrote on last edited by
              #12

              Most internet purchases ask you for your billing address and the ship-to address. They don't have a problem if those two are different as you may be ordering a gift for someone. If I remember correctly, the Amaz(on/ing) cretins asked only for the shipping address, checked with my bank and found my billing address was different, and decided it was a fraudulent transaction, most likely because the transaction originated in Germany for a US card. If the cretins had asked for a reply by e-mail, which is what they used to contact me, I could have explained the situation, sent them images of my card, my passport and my arse, etc., to satisfy them. No, I had to fax sh!t over to them. I wasn't going to go to any trouble for the privilege of being able to order sh!t from Amazon. I do my shopping elsewhere.

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              • D dan sh

                What? Why? They are not responsible for your bank account and credit cards or whatever payment mode you use. If your bank does that, it makes sense. This still does not justify OPs claim that Amazon is "cheating".

                "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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                indian143
                wrote on last edited by
                #13

                The reason is I couldn't call and explain them for weeks because whenever I call that call gets disconnected and then they call my home Phone in India which usually picked up by my poor parents who do not know nothing about Online Shopping etc. All they were saying is we don't need this item please return it. I don't know what more should they tell Amazon India. Anyways I don't understand why they don't allow anybody to reach them other than they calling on the registered number is my problem, in a Country like India where public transit is common means of transportation and losing Cells Phones and losing numbers is even very common (because still Vendor mobility isn't common in retaining same Mobile numbers). And Contact Us page is not on the home page its somewhere I found after searching online, means they tried to kill most of the ways that Customers try to reach them. Very sad very upsetting. Thanks, Abdul Aleem "There is already enough hatred in the world lets spread love, compassion and affection."

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                • V Vivi Chellappa

                  Most internet purchases ask you for your billing address and the ship-to address. They don't have a problem if those two are different as you may be ordering a gift for someone. If I remember correctly, the Amaz(on/ing) cretins asked only for the shipping address, checked with my bank and found my billing address was different, and decided it was a fraudulent transaction, most likely because the transaction originated in Germany for a US card. If the cretins had asked for a reply by e-mail, which is what they used to contact me, I could have explained the situation, sent them images of my card, my passport and my arse, etc., to satisfy them. No, I had to fax sh!t over to them. I wasn't going to go to any trouble for the privilege of being able to order sh!t from Amazon. I do my shopping elsewhere.

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                  dan sh
                  wrote on last edited by
                  #14

                  Again, I would be screaming why the hell you care about my bank account? That is a problem between me and my bank idiots.

                  "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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                  • I indian143

                    The reason is I couldn't call and explain them for weeks because whenever I call that call gets disconnected and then they call my home Phone in India which usually picked up by my poor parents who do not know nothing about Online Shopping etc. All they were saying is we don't need this item please return it. I don't know what more should they tell Amazon India. Anyways I don't understand why they don't allow anybody to reach them other than they calling on the registered number is my problem, in a Country like India where public transit is common means of transportation and losing Cells Phones and losing numbers is even very common (because still Vendor mobility isn't common in retaining same Mobile numbers). And Contact Us page is not on the home page its somewhere I found after searching online, means they tried to kill most of the ways that Customers try to reach them. Very sad very upsetting. Thanks, Abdul Aleem "There is already enough hatred in the world lets spread love, compassion and affection."

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                    dan sh
                    wrote on last edited by
                    #15

                    Do you know you can cancel an order online? If it is already delivered, you can set up return online as well. And how does any of this sound like cheating to you?

                    "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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                    • D dan sh

                      Do you know you can cancel an order online? If it is already delivered, you can set up return online as well. And how does any of this sound like cheating to you?

                      "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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                      indian143
                      wrote on last edited by
                      #16

                      That's what is my whole big message was trying to explain right?, I have cancelled it online, before it was dispatched even, when the status was showing "Preparing For Dispatch". Then still they sent the item then they changed the status to "Dispatched". That's what I wanted to explain to Amazon, rather than sending Emails and confuse just like I am doing to you, I wanted to call them and explain them, please take your item back from the stage where it is (I mean the item was in transit, I wanted it to be sent back during transit itself), and I couldn't reach them. That's why I am saying its cheating. And another problem is, the item is supplied by a 3rd party vendor, and I can understand sometimes how bad they (3rd party vendors) follow the rules, when I cancelled the item, the Order was showing Preparing For Dispatch then when I cancelled it, maybe within 3 or 4 hrs its changed to Dispatched. I feel some type of desperation from the 3rd party seller. And after that also I have contacted the Seller couple of times to stop the item wherever it is (within the transit itself) and take it back as we are not interested in taking that item. These are the reasons I am saying I got bitten by it, maybe its Amazon or 3rd party seller, I am cheated. One more thing, I don't know anything about that 3rd party Vendor, I buy products by looking at Amazon, hence I blame Amazon only because I don't even know who the hell that 3rd party guy. If you can do anything please help me buddy - any help even a suggestion would help me. If I can get an Indian number online which runs by using Data just like Google Voice etc and if I can transfer my Indias number calls on to that number (or my US number) then I can speak to Amazon guys directly explain them the situation. I brought another Memory Foam mattress hence this one is just waste for me my friend, I hope you can understand my situation better now. See how hard it is on Email to explain all this stuff, it took a while, but if I can talk I can explain what happened exactly by voice and that's easier. That's what I am trying for any help would be greatly helpful my friend. Thanks, Abdul Aleem "There is already enough hatred in the world lets spread love, compassion and affection."

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                      • I indian143

                        That's what is my whole big message was trying to explain right?, I have cancelled it online, before it was dispatched even, when the status was showing "Preparing For Dispatch". Then still they sent the item then they changed the status to "Dispatched". That's what I wanted to explain to Amazon, rather than sending Emails and confuse just like I am doing to you, I wanted to call them and explain them, please take your item back from the stage where it is (I mean the item was in transit, I wanted it to be sent back during transit itself), and I couldn't reach them. That's why I am saying its cheating. And another problem is, the item is supplied by a 3rd party vendor, and I can understand sometimes how bad they (3rd party vendors) follow the rules, when I cancelled the item, the Order was showing Preparing For Dispatch then when I cancelled it, maybe within 3 or 4 hrs its changed to Dispatched. I feel some type of desperation from the 3rd party seller. And after that also I have contacted the Seller couple of times to stop the item wherever it is (within the transit itself) and take it back as we are not interested in taking that item. These are the reasons I am saying I got bitten by it, maybe its Amazon or 3rd party seller, I am cheated. One more thing, I don't know anything about that 3rd party Vendor, I buy products by looking at Amazon, hence I blame Amazon only because I don't even know who the hell that 3rd party guy. If you can do anything please help me buddy - any help even a suggestion would help me. If I can get an Indian number online which runs by using Data just like Google Voice etc and if I can transfer my Indias number calls on to that number (or my US number) then I can speak to Amazon guys directly explain them the situation. I brought another Memory Foam mattress hence this one is just waste for me my friend, I hope you can understand my situation better now. See how hard it is on Email to explain all this stuff, it took a while, but if I can talk I can explain what happened exactly by voice and that's easier. That's what I am trying for any help would be greatly helpful my friend. Thanks, Abdul Aleem "There is already enough hatred in the world lets spread love, compassion and affection."

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                        dan sh
                        wrote on last edited by
                        #17

                        I don't know why I am freaking teaching you how Amazon works. They do tell if order is dispatched you can ask for return in cases when they are sent by some third party vendor. You do not understand how system works. As far as they are concerned, you cannot be contacted over phone. If they allow cancelling orders from any phone number, I can cancel anyone's order then. I am done with this now. Stop being a desperate child.

                        "It is easy to decipher extraterrestrial signals after deciphering Javascript and VB6 themselves.", ISanti[^]

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