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  3. Stupid Cable Provider.

Stupid Cable Provider.

Scheduled Pinned Locked Moved The Lounge
businesssales
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  • R Offline
    R Offline
    Ron Anders
    wrote on last edited by
    #1

    So our cable provider in the area who provides internet and tv to our home and internet down at our (Mom and Pop) office emailed us yesterday to tell us they were going to shut off everything at 1:00 am and have it up at 5:am. So we let everyone know that uses our resources down at the office (some overseas) that this was going to happen and went to bed. This morning our home internet AND tv was down. We thought well bless their hearts they're running over and went to a phone based tether for the morning coffee. I went to the office and my wife who is a fighter pilot tech stay behind to get ready and call the internet people. She called me about 9 to tell me that the provider tech said no, it's just you at your house and it will be 2 days till it's back up. My wife railed them up one side and down the other for this including the fact that we are a "such and such provider disciple" and will not recommend your such and such service to anyone etc etc. and came to work. We both fumed all day down at our office as we went about our business. I even went home at lunch to give everything another reboot as stranger things have happened to no avail. Late today my wife ran over to get a check from a customer then went home. At quitin' time I got a call from my wife and home saying she had it all working. Seems our Labrador who has a bed in the "data center" corner of the spare room in our residence managed to work the wall wart for the provider amp loose enough with her back side over time, presumably, to power down the amp giving us signal. I didn't see that. She did. Boy I love her.

    E G D 3 Replies Last reply
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    • R Ron Anders

      So our cable provider in the area who provides internet and tv to our home and internet down at our (Mom and Pop) office emailed us yesterday to tell us they were going to shut off everything at 1:00 am and have it up at 5:am. So we let everyone know that uses our resources down at the office (some overseas) that this was going to happen and went to bed. This morning our home internet AND tv was down. We thought well bless their hearts they're running over and went to a phone based tether for the morning coffee. I went to the office and my wife who is a fighter pilot tech stay behind to get ready and call the internet people. She called me about 9 to tell me that the provider tech said no, it's just you at your house and it will be 2 days till it's back up. My wife railed them up one side and down the other for this including the fact that we are a "such and such provider disciple" and will not recommend your such and such service to anyone etc etc. and came to work. We both fumed all day down at our office as we went about our business. I even went home at lunch to give everything another reboot as stranger things have happened to no avail. Late today my wife ran over to get a check from a customer then went home. At quitin' time I got a call from my wife and home saying she had it all working. Seems our Labrador who has a bed in the "data center" corner of the spare room in our residence managed to work the wall wart for the provider amp loose enough with her back side over time, presumably, to power down the amp giving us signal. I didn't see that. She did. Boy I love her.

      E Offline
      E Offline
      Eric Lynch
      wrote on last edited by
      #2

      This seems like an interesting story. I love a great rant! I also despise cable providers. I truly want to read this story. Regrettably, I've enjoyed a few Guinness...perhaps a couple too many? On a possibly related note, the lack of paragraphs in the story has overwhelmed me. Good luck tilting at that telecommunication windmill. Or, is it a cell tower? Its all a bit fuzzy at the moment :) Update: I just finished reading the story. I'm definitely in the "dog person" camp and specifically a fan of Labs. I'm happy that your dog is only enamored of low voltage equipment. Keep it away from the AC :)

      W 1 Reply Last reply
      0
      • R Ron Anders

        So our cable provider in the area who provides internet and tv to our home and internet down at our (Mom and Pop) office emailed us yesterday to tell us they were going to shut off everything at 1:00 am and have it up at 5:am. So we let everyone know that uses our resources down at the office (some overseas) that this was going to happen and went to bed. This morning our home internet AND tv was down. We thought well bless their hearts they're running over and went to a phone based tether for the morning coffee. I went to the office and my wife who is a fighter pilot tech stay behind to get ready and call the internet people. She called me about 9 to tell me that the provider tech said no, it's just you at your house and it will be 2 days till it's back up. My wife railed them up one side and down the other for this including the fact that we are a "such and such provider disciple" and will not recommend your such and such service to anyone etc etc. and came to work. We both fumed all day down at our office as we went about our business. I even went home at lunch to give everything another reboot as stranger things have happened to no avail. Late today my wife ran over to get a check from a customer then went home. At quitin' time I got a call from my wife and home saying she had it all working. Seems our Labrador who has a bed in the "data center" corner of the spare room in our residence managed to work the wall wart for the provider amp loose enough with her back side over time, presumably, to power down the amp giving us signal. I didn't see that. She did. Boy I love her.

        G Offline
        G Offline
        GKP1992
        wrote on last edited by
        #3

        Is there a better feeling? I don't think so. :)

        I am not the one who knocks. I never knock. In fact, I hate knocking.

        1 Reply Last reply
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        • E Eric Lynch

          This seems like an interesting story. I love a great rant! I also despise cable providers. I truly want to read this story. Regrettably, I've enjoyed a few Guinness...perhaps a couple too many? On a possibly related note, the lack of paragraphs in the story has overwhelmed me. Good luck tilting at that telecommunication windmill. Or, is it a cell tower? Its all a bit fuzzy at the moment :) Update: I just finished reading the story. I'm definitely in the "dog person" camp and specifically a fan of Labs. I'm happy that your dog is only enamored of low voltage equipment. Keep it away from the AC :)

          W Offline
          W Offline
          Worried Brown Eyes
          wrote on last edited by
          #4

          Chocolate lab - both an excellent pet, and an excellent place to work :D

          N 1 Reply Last reply
          0
          • W Worried Brown Eyes

            Chocolate lab - both an excellent pet, and an excellent place to work :D

            N Offline
            N Offline
            Nelek
            wrote on last edited by
            #5

            AFAIK "Nutella" is searching for taste and product testers. I recommend you to apply

            M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

            1 Reply Last reply
            0
            • R Ron Anders

              So our cable provider in the area who provides internet and tv to our home and internet down at our (Mom and Pop) office emailed us yesterday to tell us they were going to shut off everything at 1:00 am and have it up at 5:am. So we let everyone know that uses our resources down at the office (some overseas) that this was going to happen and went to bed. This morning our home internet AND tv was down. We thought well bless their hearts they're running over and went to a phone based tether for the morning coffee. I went to the office and my wife who is a fighter pilot tech stay behind to get ready and call the internet people. She called me about 9 to tell me that the provider tech said no, it's just you at your house and it will be 2 days till it's back up. My wife railed them up one side and down the other for this including the fact that we are a "such and such provider disciple" and will not recommend your such and such service to anyone etc etc. and came to work. We both fumed all day down at our office as we went about our business. I even went home at lunch to give everything another reboot as stranger things have happened to no avail. Late today my wife ran over to get a check from a customer then went home. At quitin' time I got a call from my wife and home saying she had it all working. Seems our Labrador who has a bed in the "data center" corner of the spare room in our residence managed to work the wall wart for the provider amp loose enough with her back side over time, presumably, to power down the amp giving us signal. I didn't see that. She did. Boy I love her.

              D Offline
              D Offline
              dandy72
              wrote on last edited by
              #6

              Send that story to your cable provider. I'm sure they'll print it, frame it, put it on display, and add a note in your customer file saying "this is the guy".

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