DATABASE Maintainance
-
Hello,
120 agents dialing in predictive mode and i have 150 channels.problem is that my database is not able to simultaneously update userstate/channels state .due to it my only 35-40 agents are on call and rest waiting for call.then how can i reduce wait time?is there any database maintenance script available which i can use everyday for database maintanance?i dont want to use manually because it may cause other problem.or how can i overcome this problem?
Any help will be apprecited.
I didn't find the right solution from the Internet.
References:
http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=6180
[url=https://blog.advids.co/20-video-examples-from-it-asset-management-software-solution-and-services/\]IT asset management software video[/url]Thank you.
-
Hello,
120 agents dialing in predictive mode and i have 150 channels.problem is that my database is not able to simultaneously update userstate/channels state .due to it my only 35-40 agents are on call and rest waiting for call.then how can i reduce wait time?is there any database maintenance script available which i can use everyday for database maintanance?i dont want to use manually because it may cause other problem.or how can i overcome this problem?
Any help will be apprecited.
I didn't find the right solution from the Internet.
References:
http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=6180
[url=https://blog.advids.co/20-video-examples-from-it-asset-management-software-solution-and-services/\]IT asset management software video[/url]Thank you.
What is your DBMS? What is the OS of the computer it is installed on?
-
Hello,
120 agents dialing in predictive mode and i have 150 channels.problem is that my database is not able to simultaneously update userstate/channels state .due to it my only 35-40 agents are on call and rest waiting for call.then how can i reduce wait time?is there any database maintenance script available which i can use everyday for database maintanance?i dont want to use manually because it may cause other problem.or how can i overcome this problem?
Any help will be apprecited.
I didn't find the right solution from the Internet.
References:
http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=6180
[url=https://blog.advids.co/20-video-examples-from-it-asset-management-software-solution-and-services/\]IT asset management software video[/url]Thank you.
-
