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  3. What would you do to diagnose and repair...

What would you do to diagnose and repair...

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  • S Super Lloyd

    Not helpful but ... that reminded me of this infamous message from time long forgotten! :-\ "Keyboard not found. Press F1 to continue."

    A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

    enhzflepE Offline
    enhzflepE Offline
    enhzflep
    wrote on last edited by
    #12

    Ha! I referenced *that* error message in a conversation just yesterday...

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    • J Joan M

      Hi all, Tomorrow I'll have to visit a customer that has a computer that shows "CMOS error" when starts. If you press F1 enter the bios and reload the default values it restarts correctly. It happens each time the computer gets shut down... I thought about the battery, but they have changed it for a new one and the problem persists,... Apart of getting a new computer... what would you do in that case? Any recommendation? Thank you all! :thumbsup:

      W Offline
      W Offline
      WoodseyAU
      wrote on last edited by
      #13

      If it is old enough for a battery change then it is possible that the older components on mother boards are flaky in more ways than 1. I have seen soldered in capacitors and transistors and resistors which have lost part of their physical being (in fact if you rubbed your fingers over a transistor it actually dusted down to nothing) and have thus changed their characteristics affecting such things as the real-time clock (slowing down / speeding up/ unreliable). Since the boot process does a timer check routine, if it fails then by even a couple nanosecs it says nogo (obviously because timers are heavily used for interrupt control along with the real time clock). In other words, hi ho, hi ho, its off to the shops we go.

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      • R RickZeeland

        Battery is the most likely cause, but here are some other tips: CMOS checksum error[^]

        K Offline
        K Offline
        kalberts
        wrote on last edited by
        #14

        That article states that "Sometimes leaving the computer can re-charge the battery". I never thought those batteries where meant to be recharged, or that mainboards are equipped with the circuitry required for recharging. Am I wrong about that? The picture shows a lithium cell. Modern rechargable batteries are based on lithium. That doesn't imply that all lithium cells are made for recharging, and charging a lithium cell takes more than applying 3V to it (at least to do it safely). Before lithium became the standard, most or all button cells couldn't be recharged at all. Still, they lasted for at least a couple of years before needing replacement.

        R 1 Reply Last reply
        0
        • S Super Lloyd

          Not helpful but ... that reminded me of this infamous message from time long forgotten! :-\ "Keyboard not found. Press F1 to continue."

          A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

          K Offline
          K Offline
          kalberts
          wrote on last edited by
          #15

          I was laughing at that message for years... Until I bought new tires for my car: In that dusty, oily workshop where the guy was balancing the tires, this balancing machine was contolled by a PC. I was the first customer that morning, watching him boot up the machine. In that environment, a keyboard would be clogged up with dust within a few days, so there was no keybaord! Besides, the guy was wearing protecting leather working gloves, which would make typing impossible. This famous error message appeared right above a huge green square, with an equally huge "F1" label, filling half of the screen, over which was stretched an elastic, clear plastic cover. The guy hit the F1 square with his fist, to make the PC complete the booting. All furhter operations was done by knocking on fairly large selection rectangles on the touch sensitive screen - typically 6 to 8 selections. In that dusty, oily environment (which car workshops are, almost by definition), it made perfect sense not to have a keyboard.

          S 1 Reply Last reply
          0
          • J Joan M

            Hi all, Tomorrow I'll have to visit a customer that has a computer that shows "CMOS error" when starts. If you press F1 enter the bios and reload the default values it restarts correctly. It happens each time the computer gets shut down... I thought about the battery, but they have changed it for a new one and the problem persists,... Apart of getting a new computer... what would you do in that case? Any recommendation? Thank you all! :thumbsup:

            G Offline
            G Offline
            glennPattonPub
            wrote on last edited by
            #16

            Hi, It's probably been said but, clean the battery contacts with fine sand paper (or nail file!) and a cue tip dipped in IPA. Also mutter about a new PC if that is possible might be awkward due to drivers and ports...

            1 Reply Last reply
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            • K kalberts

              That article states that "Sometimes leaving the computer can re-charge the battery". I never thought those batteries where meant to be recharged, or that mainboards are equipped with the circuitry required for recharging. Am I wrong about that? The picture shows a lithium cell. Modern rechargable batteries are based on lithium. That doesn't imply that all lithium cells are made for recharging, and charging a lithium cell takes more than applying 3V to it (at least to do it safely). Before lithium became the standard, most or all button cells couldn't be recharged at all. Still, they lasted for at least a couple of years before needing replacement.

              R Offline
              R Offline
              RickZeeland
              wrote on last edited by
              #17

              Seems exceptional to me too, in my experience most batteries are not rechargeable.

              1 Reply Last reply
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              • D dandy72

                Long shot, but I wouldn't rule out trying a new firmware version. Or re-applying the version he's got. Maybe something got corrupted to the point where re-saving even the defaults saves a corrupted version. Like I said - long shot. But if the battery's already been replaced and it's been re-seated properly...I'm quickly running out of ideas.

                B Offline
                B Offline
                BryanFazekas
                wrote on last edited by
                #18

                I had this problem with my 3 yo Lenovo -- each time I booted it got past the BIOS screen then hung. If I went into the BIOS setting, didn't change anything and exited, it would boot fine. Drove me nuts for a couple of months. I replaced the SSD, messed with everything I could think of -- no change. Then I flashed the BIOS. Problem solved. Depending on the age of the unit, battery sounds likely, but flashing the BIOS is an easy try.

                D 1 Reply Last reply
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                • B BryanFazekas

                  I had this problem with my 3 yo Lenovo -- each time I booted it got past the BIOS screen then hung. If I went into the BIOS setting, didn't change anything and exited, it would boot fine. Drove me nuts for a couple of months. I replaced the SSD, messed with everything I could think of -- no change. Then I flashed the BIOS. Problem solved. Depending on the age of the unit, battery sounds likely, but flashing the BIOS is an easy try.

                  D Offline
                  D Offline
                  dandy72
                  wrote on last edited by
                  #19

                  Interesting. I've never encountered this myself, but have always suspected this was a possibility. Thanks for confirming my suspicion.

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                  • J Joan M

                    Hi all, Tomorrow I'll have to visit a customer that has a computer that shows "CMOS error" when starts. If you press F1 enter the bios and reload the default values it restarts correctly. It happens each time the computer gets shut down... I thought about the battery, but they have changed it for a new one and the problem persists,... Apart of getting a new computer... what would you do in that case? Any recommendation? Thank you all! :thumbsup:

                    M Offline
                    M Offline
                    Mike Redford
                    wrote on last edited by
                    #20

                    Look up Resetting the Motherboard on google there are various way to do

                    1 Reply Last reply
                    0
                    • J Joan M

                      Hi all, Tomorrow I'll have to visit a customer that has a computer that shows "CMOS error" when starts. If you press F1 enter the bios and reload the default values it restarts correctly. It happens each time the computer gets shut down... I thought about the battery, but they have changed it for a new one and the problem persists,... Apart of getting a new computer... what would you do in that case? Any recommendation? Thank you all! :thumbsup:

                      M Offline
                      M Offline
                      milo xml
                      wrote on last edited by
                      #21

                      Look at the capacitors around the processor and where the power supply plugs into the motherboard. If any of them look like the bad ones in this pic [^] that will be your problem. End result will be a new motherboard or computer.

                      1 Reply Last reply
                      0
                      • J Joan M

                        Hi all, Tomorrow I'll have to visit a customer that has a computer that shows "CMOS error" when starts. If you press F1 enter the bios and reload the default values it restarts correctly. It happens each time the computer gets shut down... I thought about the battery, but they have changed it for a new one and the problem persists,... Apart of getting a new computer... what would you do in that case? Any recommendation? Thank you all! :thumbsup:

                        R Offline
                        R Offline
                        rguilmette
                        wrote on last edited by
                        #22

                        Try re-flashing the BIOS.

                        1 Reply Last reply
                        0
                        • K kalberts

                          I was laughing at that message for years... Until I bought new tires for my car: In that dusty, oily workshop where the guy was balancing the tires, this balancing machine was contolled by a PC. I was the first customer that morning, watching him boot up the machine. In that environment, a keyboard would be clogged up with dust within a few days, so there was no keybaord! Besides, the guy was wearing protecting leather working gloves, which would make typing impossible. This famous error message appeared right above a huge green square, with an equally huge "F1" label, filling half of the screen, over which was stretched an elastic, clear plastic cover. The guy hit the F1 square with his fist, to make the PC complete the booting. All furhter operations was done by knocking on fairly large selection rectangles on the touch sensitive screen - typically 6 to 8 selections. In that dusty, oily environment (which car workshops are, almost by definition), it made perfect sense not to have a keyboard.

                          S Offline
                          S Offline
                          Super Lloyd
                          wrote on last edited by
                          #23

                          They got the last laugh! :laugh:

                          A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

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