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Dumb Old Program Question

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  • L Offline
    L Offline
    Lost User
    wrote on last edited by
    #1

    Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

    M D M OriginalGriffO L 29 Replies Last reply
    0
    • L Lost User

      Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

      M Offline
      M Offline
      megaadam
      wrote on last edited by
      #2

      They can run, and they can hide too. Wow!

      "If we don't change direction, we'll end up where we're going"

      1 Reply Last reply
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      • L Lost User

        Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

        M Offline
        M Offline
        Marc Clifton
        wrote on last edited by
        #3

        Wild guesses -- run as admin? Run in "compatibility mode?"

        Latest Article - A Concise Overview of Threads Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

        L 1 Reply Last reply
        0
        • L Lost User

          Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

          D Offline
          D Offline
          DaveAuld
          wrote on last edited by
          #4

          Have you tried running the application as administrator, or adjusted the compatibility settings for it? You could search for files created by date and see where all the new ones are hiding. Is defender (or other AV) potentially quarantining them, maybe disable for a test.

          Dave Find Me On:Web|Youtube|Facebook|Twitter|LinkedIn Folding Stats: Team CodeProject

          L 1 Reply Last reply
          0
          • L Lost User

            Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

            Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

            OriginalGriffO Offline
            OriginalGriffO Offline
            OriginalGriff
            wrote on last edited by
            #5

            If she can run the old version - i.e. she still has the Win7 machine handy - then get her to run it, and use "right click ... properties" to find the full path to the files. You should be able to use that to help locate them on the Win10 machine - or at least get the file names? Alternatively, install a Win7 VM and leave her with that?

            Sent from my Amstrad PC 1640 Never throw anything away, Griff Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
            "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

            L 1 Reply Last reply
            0
            • L Lost User

              Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

              Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #6

              I had a very similar situation with a barcode printer/software, (Argox brand) - older model, no drivers for the model beyond Vista and even that was considere3d experimental. 1. It sort of worked on 7, but would quit after 4 labels (and they were printing hundreds.) 2. It sort of worked a bit better on an XP VM (windows XP mode), 20 labels then quit. 3. Other VM's no luck, nothing, nada. (the worst was the "sort of work" result would always need a power off/on reboot to try again.) Anyway, the only solution that worked was to run XP, native on metal. How did I manage that? Went down to their PC graveyard, found a slightly less old machine that worked: 1MB RAM, Pentium 3 I think), an intel 80G SSD from an old vista all-in-1 (Note: every single HDD I tried was dead - even some quite recent ones half the age of the SSD - while every single SSD I found worked, 60G, 120G. woah!) Installed XP SP3 (from an ISO on a stick). Luckily they had Dells - XP license printed on the sticker so no cheatin either. The bios battery's is out, showed them how to get past that, (and suggested they just leave it on) 2 years on it's still flawless - SSD included. Although it's only got 1 job: bar codes

              Message Signature (Click to edit ->)

              L 1 Reply Last reply
              0
              • L Lost User

                Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

                Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #7

                A Windows program? If not, you may want to try DOSBOX. If all else fails, they'd best buy a compatible 2nd hand computer that is still capable of running their old system, and then transferring it to something more modern.

                Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^] "If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.

                L 1 Reply Last reply
                0
                • L Lost User

                  Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

                  Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                  F Offline
                  F Offline
                  F ES Sitecore
                  wrote on last edited by
                  #8

                  Decompile it to work out what the code is doing.

                  L 1 Reply Last reply
                  0
                  • L Lost User

                    Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

                    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                    T Offline
                    T Offline
                    thatraja
                    wrote on last edited by
                    #9

                    Michael Martin wrote:

                    Got an old customer who is running her business using a custom program that was written years ago.

                    DOS or Windows program?

                    Michael Martin wrote:

                    Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently.

                    Backup(if it's there) from old machine could be useful. Was there any automatic backups in old machines(any saved data in CD/DVDs)? Possibly data backups.

                    Michael Martin wrote:

                    Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away.

                    Couldn't expect help docs from that much very old programs. Better check

                    Michael Martin wrote:

                    Anyone have any idea where they might hide? No, I don't know what the files were called,

                    Possibly Registry.

                    thatraja

                    Coming soon1 | Coming soon2 | Coming soon3New

                    L 1 Reply Last reply
                    0
                    • M Marc Clifton

                      Wild guesses -- run as admin? Run in "compatibility mode?"

                      Latest Article - A Concise Overview of Threads Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #10

                      Marc Clifton wrote:

                      Wild guesses -- run as admin? Run in "compatibility mode?"

                      Thanks Marc, tried them, didn't think to add that to the post. She was nattering as I was trying to compose the post.

                      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                      1 Reply Last reply
                      0
                      • D DaveAuld

                        Have you tried running the application as administrator, or adjusted the compatibility settings for it? You could search for files created by date and see where all the new ones are hiding. Is defender (or other AV) potentially quarantining them, maybe disable for a test.

                        Dave Find Me On:Web|Youtube|Facebook|Twitter|LinkedIn Folding Stats: Team CodeProject

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #11

                        DaveAuld wrote:

                        Have you tried running the application as administrator, or adjusted the compatibility settings for it?

                        Done, no good.

                        DaveAuld wrote:

                        You could search for files created by date and see where all the new ones are hiding.

                        Searched and couldn't find any files created anywhere.

                        DaveAuld wrote:

                        Is defender (or other AV) potentially quarantining them, maybe disable for a test.

                        She had Avast, it was obtrusive when installing and never poped up while running so don't thin it was a problem. Thanks for the suggestions.

                        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                        1 Reply Last reply
                        0
                        • OriginalGriffO OriginalGriff

                          If she can run the old version - i.e. she still has the Win7 machine handy - then get her to run it, and use "right click ... properties" to find the full path to the files. You should be able to use that to help locate them on the Win10 machine - or at least get the file names? Alternatively, install a Win7 VM and leave her with that?

                          Sent from my Amstrad PC 1640 Never throw anything away, Griff Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #12

                          OriginalGriff wrote:

                          If she can run the old version - i.e. she still has the Win7 machine handy - then get her to run it, and use "right click ... properties" to find the full path to the files. You should be able to use that to help locate them on the Win10 machine - or at least get the file names?

                          Doesn't have it. She did turn on an even older XP machine that was trying to update the software in question. So no luck. I was hoping for the file names but nothing at the moment.

                          OriginalGriff wrote:

                          Alternatively, install a Win7 VM and leave her with that?

                          Not interested in that much work, whinges when it comes to paying, not happening. Not sure there isn't something else needed to get stuff going either.

                          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                          1 Reply Last reply
                          0
                          • L Lost User

                            I had a very similar situation with a barcode printer/software, (Argox brand) - older model, no drivers for the model beyond Vista and even that was considere3d experimental. 1. It sort of worked on 7, but would quit after 4 labels (and they were printing hundreds.) 2. It sort of worked a bit better on an XP VM (windows XP mode), 20 labels then quit. 3. Other VM's no luck, nothing, nada. (the worst was the "sort of work" result would always need a power off/on reboot to try again.) Anyway, the only solution that worked was to run XP, native on metal. How did I manage that? Went down to their PC graveyard, found a slightly less old machine that worked: 1MB RAM, Pentium 3 I think), an intel 80G SSD from an old vista all-in-1 (Note: every single HDD I tried was dead - even some quite recent ones half the age of the SSD - while every single SSD I found worked, 60G, 120G. woah!) Installed XP SP3 (from an ISO on a stick). Luckily they had Dells - XP license printed on the sticker so no cheatin either. The bios battery's is out, showed them how to get past that, (and suggested they just leave it on) 2 years on it's still flawless - SSD included. Although it's only got 1 job: bar codes

                            Message Signature (Click to edit ->)

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #13

                            Lopatir wrote:

                            I had a very similar situation with a barcode printer/software, (Argox brand) - older model, no drivers for the model beyond Vista and even that was considere3d experimental. 1. It sort of worked on 7, but would quit after 4 labels (and they were printing hundreds.) 2. It sort of worked a bit better on an XP VM (windows XP mode), 20 labels then quit. 3. Other VM's no luck, nothing, nada. (the worst was the "sort of work" result would always need a power off/on reboot to try again.) Anyway, the only solution that worked was to run XP, native on metal. How did I manage that? Went down to their PC graveyard, found a slightly less old machine that worked: 1MB RAM, Pentium 3 I think), an intel 80G SSD from an old vista all-in-1 (Note: every single HDD I tried was dead - even some quite recent ones half the age of the SSD - while every single SSD I found worked, 60G, 120G. woah!) Installed XP SP3 (from an ISO on a stick). Luckily they had Dells - XP license printed on the sticker so no cheatin either. The bios battery's is out, showed them how to get past that, (and suggested they just leave it on) 2 years on it's still flawless - SSD included. Although it's only got 1 job: bar codes

                            Not putting that much work in for this, though great story. Horse equipment and stuff, nothing doing finding and old computer let alone a working one.

                            Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                            1 Reply Last reply
                            0
                            • L Lost User

                              A Windows program? If not, you may want to try DOSBOX. If all else fails, they'd best buy a compatible 2nd hand computer that is still capable of running their old system, and then transferring it to something more modern.

                              Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^] "If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #14

                              Eddy Vluggen wrote:

                              A Windows program? If not, you may want to try DOSBOX.

                              Yes Windows program so no need for that.

                              Eddy Vluggen wrote:

                              If all else fails, they'd best buy a compatible 2nd hand computer that is still capable of running their old system, and then transferring it to something more modern.

                              I didn't get a call when it died or any questions for advice on the new computer so not getting a new 2nd hand one for them. Thanks for the ideas.

                              Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                              1 Reply Last reply
                              0
                              • T thatraja

                                Michael Martin wrote:

                                Got an old customer who is running her business using a custom program that was written years ago.

                                DOS or Windows program?

                                Michael Martin wrote:

                                Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently.

                                Backup(if it's there) from old machine could be useful. Was there any automatic backups in old machines(any saved data in CD/DVDs)? Possibly data backups.

                                Michael Martin wrote:

                                Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away.

                                Couldn't expect help docs from that much very old programs. Better check

                                Michael Martin wrote:

                                Anyone have any idea where they might hide? No, I don't know what the files were called,

                                Possibly Registry.

                                thatraja

                                Coming soon1 | Coming soon2 | Coming soon3New

                                L Offline
                                L Offline
                                Lost User
                                wrote on last edited by
                                #15

                                thatraja wrote:

                                DOS or Windows program?

                                Windows to .mdb I think.

                                thatraja wrote:

                                Backup(if it's there) from old machine could be useful. Was there any automatic backups in old machines(any saved data in CD/DVDs)? Possibly data backups.

                                Hahahahahahahahahahahahahahahahahahaha. Oh data backups, yes, of the.mdb files only.

                                thatraja wrote:

                                Couldn't expect help docs from that much very old programs. Better check

                                They still have the phone number of the original programmer. He doesn't want anything to do with it. Neither do I, but he's probably been engaged with them longer so it at the faarrrkkkk no stage.

                                thatraja wrote:

                                Possibly Registry.

                                Possibly, but everything seems to be file based so I doubt it. Thanks.

                                Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                                1 Reply Last reply
                                0
                                • F F ES Sitecore

                                  Decompile it to work out what the code is doing.

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #16

                                  F-ES Sitecore wrote:

                                  Decompile it to work out what the code is doing.

                                  I'd prefer to move into Management.

                                  Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                                  1 Reply Last reply
                                  0
                                  • L Lost User

                                    Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

                                    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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                                    Slacker007
                                    wrote on last edited by
                                    #17

                                    check the windows event logs, all of them. there could be a number of issues going on here, my initial reaction is that there is a .dll or two, or three that are needed and no longer can be found. If they are swallowing errors in the app, then you will only see this in the event logs...hopefully. Start there. Might want to see if you can track down the "creator" of this mysterious and magical custom program, and see what they have to say. good luck.

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                                    • L Lost User

                                      Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

                                      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                                      Richard DeemingR Offline
                                      Richard DeemingR Offline
                                      Richard Deeming
                                      wrote on last edited by
                                      #18

                                      Michael Martin wrote:

                                      it would dump 2 files to the Desktop

                                      Which desktop? There are two "desktop" folders - the one in the user profile, and the shared one that's usually in C:\Users\Public\Desktop. Of course, if the application is old enough, it might just assume the desktop folder is in a fixed location, and write the files somewhere completely different. If you can get access to the machine, maybe Process Monitor[^] might help to identify the problem.


                                      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                                      "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

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                                      • L Lost User

                                        Got an old customer who is running her business using a custom program that was written years ago. Been recently reinstalled on a Windows 10 computer as the other one died (not sure what was wrong with it) and obviously doesn't run as expected which could be sue to configuration not done on the new computer or just Windows 10 doing things differently. One of the things that ain't working is printing of labels with barcodes. Got the barcode printing software installed but from what I'm told, part way through using it it would dump 2 files to the Desktop that she would double-click to load in the label software and she could print away. The files are not being created, I have looked in C:\Users\\AppData\Local\VirtualStore but the directory is completely empty. Programmer doesn't want to know her (neither do I) so isn't providing any details on where things might be. Anyone have any idea where they might hide? No, I don't know what the files were called, I'm getting a million different names from her and the old husband talking in the background with helpful suggestions, isn't helpful.

                                        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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                                        Dan Neely
                                        wrote on last edited by
                                        #19

                                        Use [Process Monitor](https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) to find out where the application is (presumably) trying (and failing) to write to. If you've never used it before it's got a really steep learning curve, and depending on how active the software is you might benefit from creating a HelloFileSystem test app to help figure out how to set your filters, but it's a really useful tool for snooping on what an application is trying to do behind the scenes.

                                        Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                                        • S Slacker007

                                          check the windows event logs, all of them. there could be a number of issues going on here, my initial reaction is that there is a .dll or two, or three that are needed and no longer can be found. If they are swallowing errors in the app, then you will only see this in the event logs...hopefully. Start there. Might want to see if you can track down the "creator" of this mysterious and magical custom program, and see what they have to say. good luck.

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                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #20

                                          Slacker007 wrote:

                                          check the windows event logs, all of them. there could be a number of issues going on here, my initial reaction is that there is a .dll or two, or three that are needed and no longer can be found. If they are swallowing errors in the app, then you will only see this in the event logs...hopefully.

                                          Thanks hopefully that won't be needed but probably will.

                                          Slacker007 wrote:

                                          Might want to see if you can track down the "creator" of this mysterious and magical custom program, and see what they have to say.

                                          As mentioned in one of my other relies, they have his phone number and he's refusing to take ny part in the program at all any more.

                                          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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