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Unable to reply, message under moderation

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  • L Offline
    L Offline
    Luc Pattyn
    wrote on last edited by
    #1

    Two days in a row now I got an e-mail about someone replying to one of my messages; the email ends with: "Do not hit 'reply' to this email: To reply, click here." When I click, I find a "Message currently under review" with content "This message has been flagged as potential spam and is awaiting moderation" and no means to reply. Example[^] Suggestion: the addressee, possibly qualified by sufficient reputation points, could be offered a way to (1) lift the moderation status and/or (2) reply anyway. TIA

    Luc Pattyn [My Articles] Nil Volentibus Arduum

    Richard DeemingR C 2 Replies Last reply
    0
    • L Luc Pattyn

      Two days in a row now I got an e-mail about someone replying to one of my messages; the email ends with: "Do not hit 'reply' to this email: To reply, click here." When I click, I find a "Message currently under review" with content "This message has been flagged as potential spam and is awaiting moderation" and no means to reply. Example[^] Suggestion: the addressee, possibly qualified by sufficient reputation points, could be offered a way to (1) lift the moderation status and/or (2) reply anyway. TIA

      Luc Pattyn [My Articles] Nil Volentibus Arduum

      Richard DeemingR Offline
      Richard DeemingR Offline
      Richard Deeming
      wrote on last edited by
      #2

      Or maybe the notification message shouldn't be sent until the reply has been approved? Possibly linked to: Notifications showing too soon | Bugs and Suggestions[^]


      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

      "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

      L 1 Reply Last reply
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      • Richard DeemingR Richard Deeming

        Or maybe the notification message shouldn't be sent until the reply has been approved? Possibly linked to: Notifications showing too soon | Bugs and Suggestions[^]


        "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

        L Offline
        L Offline
        Luc Pattyn
        wrote on last edited by
        #3

        that would be the preferred action on real spam :laugh: otherwise it is just an unnecessary delay... does anyone know the recent spam/nospam ratio for the under-review messages? I don't know how a message gets an "under review" status, however a good approach for early notification could be: - give all members a spam counter, initially set at say 2; - for each of his messages that get put under review, send an immediate notification when the spam counter is zero; - and either increment (by 1) or decrement (by 1) the spam counter appropriately (don't make it negative though) at review time. :)

        Luc Pattyn [My Articles] Nil Volentibus Arduum

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        • L Luc Pattyn

          Two days in a row now I got an e-mail about someone replying to one of my messages; the email ends with: "Do not hit 'reply' to this email: To reply, click here." When I click, I find a "Message currently under review" with content "This message has been flagged as potential spam and is awaiting moderation" and no means to reply. Example[^] Suggestion: the addressee, possibly qualified by sufficient reputation points, could be offered a way to (1) lift the moderation status and/or (2) reply anyway. TIA

          Luc Pattyn [My Articles] Nil Volentibus Arduum

          C Offline
          C Offline
          Chris Maunder
          wrote on last edited by
          #4

          Good points. So 1) we could see if there's an elegant way to add a note: "You have moderator ability. Click here to moderate this message", or 2) only send the notification about a message when the message is actually published. You don't need notifications of spam

          cheers Chris Maunder

          L 1 Reply Last reply
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          • C Chris Maunder

            Good points. So 1) we could see if there's an elegant way to add a note: "You have moderator ability. Click here to moderate this message", or 2) only send the notification about a message when the message is actually published. You don't need notifications of spam

            cheers Chris Maunder

            L Offline
            L Offline
            Luc Pattyn
            wrote on last edited by
            #5

            Yeah. You probably could introduce restricted moderator rights like so: - assuming a certain level of reputation; - only applying to messages that are replies to ones own messages. - rights limited to "accept as non-spam" or "do nothing" (i.e. leave it to a full moderator). :)

            Luc Pattyn [My Articles] Nil Volentibus Arduum

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