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Password restrictions

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  • D Offline
    D Offline
    dbrenth
    wrote on last edited by
    #1

    So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

    Brent

    M OriginalGriffO P C D 13 Replies Last reply
    0
    • D dbrenth

      So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

      Brent

      M Offline
      M Offline
      musefan
      wrote on last edited by
      #2

      Yes, but not for security, for usability. There is nothing worse than a user raising a support issue because their "password doesn't work". 99% of the time they just don't remember it. Allowing a password to have spaces is more prone to user error, especially when it starts or ends with a space. So I can see why they might not want to allow spaces. But don't go too far... one site I used recently doesn't allow special characters at all! Only letters or numbers, so this means your password cannot be as complex as you might want it to be (which is definitely a security concern).

      G OriginalGriffO R D F 5 Replies Last reply
      0
      • M musefan

        Yes, but not for security, for usability. There is nothing worse than a user raising a support issue because their "password doesn't work". 99% of the time they just don't remember it. Allowing a password to have spaces is more prone to user error, especially when it starts or ends with a space. So I can see why they might not want to allow spaces. But don't go too far... one site I used recently doesn't allow special characters at all! Only letters or numbers, so this means your password cannot be as complex as you might want it to be (which is definitely a security concern).

        G Offline
        G Offline
        glennPattonWork3
        wrote on last edited by
        #3

        I have found a several places don't allow you to end the password with a number which increases when reset Password01, becomes Password02 etc. back to the Dilbert Cartoon where you have to have squirrel noises in your password...

        1 Reply Last reply
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        • D dbrenth

          So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

          Brent

          OriginalGriffO Offline
          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #4

          I had one some years ago: a friends mother had signed up with a password she could remember - her daughter's first pet, a cat called "PEPSI". And this worked for ages, until the company was bought out by one with more restrictive passwords. When she replaced the computer, she couldn't sign in to her email any more because the password was wrong. And she couldn't change it because they required her old password to set a new one and that wasn't valid under their new rules ... It took some long drawn out phone conversations to sort that one out.

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony AntiTwitter: @DalekDave is now a follower!

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

          M 1 Reply Last reply
          0
          • D dbrenth

            So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

            Brent

            P Offline
            P Offline
            phil o
            wrote on last edited by
            #5

            I would be annoyed to have such a limitation. Passwords shouldn't be stored in clear text in the first place anyway, but rather salted and hashed, so I don't see any reason to limit the character set (except maybe for control characters).

            "Five fruits and vegetables a day? What a joke! Personally, after the third watermelon, I'm full."

            1 Reply Last reply
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            • D dbrenth

              So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

              Brent

              C Offline
              C Offline
              Cp Coder
              wrote on last edited by
              #6

              My ISP gives you an IP address with a password (which YOU can change). When you point your browser to the IP address, You enter a page where you can configure many of the router parameters. (Dangerous in some hands! :omg: ) You have full control of the router and WiFi passwords. Nice (for me, at least.) :)

              D 1 Reply Last reply
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              • M musefan

                Yes, but not for security, for usability. There is nothing worse than a user raising a support issue because their "password doesn't work". 99% of the time they just don't remember it. Allowing a password to have spaces is more prone to user error, especially when it starts or ends with a space. So I can see why they might not want to allow spaces. But don't go too far... one site I used recently doesn't allow special characters at all! Only letters or numbers, so this means your password cannot be as complex as you might want it to be (which is definitely a security concern).

                OriginalGriffO Offline
                OriginalGriffO Offline
                OriginalGriff
                wrote on last edited by
                #7

                I'd agree - no spaces, but any other printable character in the Unicode set is fine (including hieroglyphs, squirrel noises, and the blood of a virgin (only available in the "Cthulhu" font).) Only spaces and control codes are forbidden. What annoys me more is people who decide that only "." and a single "@" is allowed in email addresses. Domains can legitimately contain "-", and mine does. Some sites just puke up at the sight of one ... which means a trip to mailinator to sign up (then change the email address and it generally works)

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony AntiTwitter: @DalekDave is now a follower!

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                W 1 Reply Last reply
                0
                • M musefan

                  Yes, but not for security, for usability. There is nothing worse than a user raising a support issue because their "password doesn't work". 99% of the time they just don't remember it. Allowing a password to have spaces is more prone to user error, especially when it starts or ends with a space. So I can see why they might not want to allow spaces. But don't go too far... one site I used recently doesn't allow special characters at all! Only letters or numbers, so this means your password cannot be as complex as you might want it to be (which is definitely a security concern).

                  R Offline
                  R Offline
                  realJSOP
                  wrote on last edited by
                  #8

                  A study was done that claims a 3-word password is MORE secure than the arbitrary password rules used by 99% of the business entities out there because it's harder to use brute force them. A space is a valid character and should not be disallowed.

                  ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                  -----
                  You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                  -----
                  When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013

                  M 1 Reply Last reply
                  0
                  • D dbrenth

                    So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

                    Brent

                    D Offline
                    D Offline
                    den2k88
                    wrote on last edited by
                    #9

                    Passwords should be hashed so who cares about the characters? I would allow only printable ASCII though because those are universal and won't create problems in case of bad / strange keyboard configuration. Still a lot of characters for passwords.

                    GCS d--(d+) s-/++ a C++++ U+++ P- L+@ E-- W++ N+ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X

                    K 1 Reply Last reply
                    0
                    • M musefan

                      Yes, but not for security, for usability. There is nothing worse than a user raising a support issue because their "password doesn't work". 99% of the time they just don't remember it. Allowing a password to have spaces is more prone to user error, especially when it starts or ends with a space. So I can see why they might not want to allow spaces. But don't go too far... one site I used recently doesn't allow special characters at all! Only letters or numbers, so this means your password cannot be as complex as you might want it to be (which is definitely a security concern).

                      D Offline
                      D Offline
                      David Crow
                      wrote on last edited by
                      #10

                      Sort of reminds me of a site I was on earlier this week that had a "contact us" page. In the Comment box, I asked my question, and properly terminated it with a question mark. Clicking the Submit button produced a "The comment field does not allow special characters" message. I spent several minutes fiddling with the characters, spacing, etc, only to eventually remove the question mark and it went through. :rolleyes:

                      "One man's wage rise is another man's price increase." - Harold Wilson

                      "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

                      "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

                      M L 2 Replies Last reply
                      0
                      • R realJSOP

                        A study was done that claims a 3-word password is MORE secure than the arbitrary password rules used by 99% of the business entities out there because it's harder to use brute force them. A space is a valid character and should not be disallowed.

                        ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                        -----
                        You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                        -----
                        When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013

                        M Offline
                        M Offline
                        musefan
                        wrote on last edited by
                        #11

                        "let me in" Yep... ain't nobody cracking that bad boy :laugh: Anyway, I don't disagree about the study, but a good site shouldn't allow brute force attacks, so it shouldn't matter. Not difficult to lock an account after 5 or so failed attempts, right?

                        S D 2 Replies Last reply
                        0
                        • M musefan

                          Yes, but not for security, for usability. There is nothing worse than a user raising a support issue because their "password doesn't work". 99% of the time they just don't remember it. Allowing a password to have spaces is more prone to user error, especially when it starts or ends with a space. So I can see why they might not want to allow spaces. But don't go too far... one site I used recently doesn't allow special characters at all! Only letters or numbers, so this means your password cannot be as complex as you might want it to be (which is definitely a security concern).

                          F Offline
                          F Offline
                          Fueled By Decaff
                          wrote on last edited by
                          #12

                          So I cannot use 'correct horse battery staple' as my password? Awwww

                          M D 2 Replies Last reply
                          0
                          • D David Crow

                            Sort of reminds me of a site I was on earlier this week that had a "contact us" page. In the Comment box, I asked my question, and properly terminated it with a question mark. Clicking the Submit button produced a "The comment field does not allow special characters" message. I spent several minutes fiddling with the characters, spacing, etc, only to eventually remove the question mark and it went through. :rolleyes:

                            "One man's wage rise is another man's price increase." - Harold Wilson

                            "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

                            "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

                            M Offline
                            M Offline
                            musefan
                            wrote on last edited by
                            #13

                            Smart... that way when you never hear back from them they have a solid defence: "Well, you didn't technically ask us a question to reply to"

                            1 Reply Last reply
                            0
                            • F Fueled By Decaff

                              So I cannot use 'correct horse battery staple' as my password? Awwww

                              M Offline
                              M Offline
                              musefan
                              wrote on last edited by
                              #14

                              At which point the system (assuming any competent developer wrote it) should respond with: Sorry, that password is already is use. Why not try "Tr0ub4dor&3" instead?

                              1 Reply Last reply
                              0
                              • OriginalGriffO OriginalGriff

                                I had one some years ago: a friends mother had signed up with a password she could remember - her daughter's first pet, a cat called "PEPSI". And this worked for ages, until the company was bought out by one with more restrictive passwords. When she replaced the computer, she couldn't sign in to her email any more because the password was wrong. And she couldn't change it because they required her old password to set a new one and that wasn't valid under their new rules ... It took some long drawn out phone conversations to sort that one out.

                                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony AntiTwitter: @DalekDave is now a follower!

                                M Offline
                                M Offline
                                musefan
                                wrote on last edited by
                                #15

                                Just when you think you're getting used to all the stupid in the world, something comes along and breaks the mould. Why would anybody put validation on the login password. It just belongs on the "new" and "confirm" fields! :doh:

                                1 Reply Last reply
                                0
                                • F Fueled By Decaff

                                  So I cannot use 'correct horse battery staple' as my password? Awwww

                                  D Offline
                                  D Offline
                                  dbrenth
                                  wrote on last edited by
                                  #16

                                  Sorry, you have to make your password just a bit more "hackable".

                                  Brent

                                  1 Reply Last reply
                                  0
                                  • C Cp Coder

                                    My ISP gives you an IP address with a password (which YOU can change). When you point your browser to the IP address, You enter a page where you can configure many of the router parameters. (Dangerous in some hands! :omg: ) You have full control of the router and WiFi passwords. Nice (for me, at least.) :)

                                    D Offline
                                    D Offline
                                    dbrenth
                                    wrote on last edited by
                                    #17

                                    Mine does the same, except the router apparently runs past their software as well. I actually tried to log into my router to change the password myself. My error message was "Cannot connect to the internet!" So I couldn't connect to the internet and I couldn't change the password so I could connect to the internet.

                                    Brent

                                    C 1 Reply Last reply
                                    0
                                    • D dbrenth

                                      Mine does the same, except the router apparently runs past their software as well. I actually tried to log into my router to change the password myself. My error message was "Cannot connect to the internet!" So I couldn't connect to the internet and I couldn't change the password so I could connect to the internet.

                                      Brent

                                      C Offline
                                      C Offline
                                      Cp Coder
                                      wrote on last edited by
                                      #18

                                      Quote:

                                      So I couldn't connect to the internet and I couldn't change the password so I could connect to the internet

                                      All I can say is: 'Rats!' :sigh: My ISP is Spectrum. I have never had similar issues with their equipment.

                                      1 Reply Last reply
                                      0
                                      • D David Crow

                                        Sort of reminds me of a site I was on earlier this week that had a "contact us" page. In the Comment box, I asked my question, and properly terminated it with a question mark. Clicking the Submit button produced a "The comment field does not allow special characters" message. I spent several minutes fiddling with the characters, spacing, etc, only to eventually remove the question mark and it went through. :rolleyes:

                                        "One man's wage rise is another man's price increase." - Harold Wilson

                                        "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

                                        "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

                                        L Offline
                                        L Offline
                                        Lost User
                                        wrote on last edited by
                                        #19

                                        I hope you added a polite comment at the end. :rolleyes:

                                        1 Reply Last reply
                                        0
                                        • D dbrenth

                                          So yesterday I go up in the morning to find that I was getting an Authentication Error on my home Wifi. Sure enough, my password that I had for at least 2 years didn't work. I called up my ISP which rhymes with Denture-y Fink. To make a long story short, they changed something and now they do not allow spaces to be in a password phrase. They had to reset my password because I couldn't get in with my disallowed passwords any more. My question to you who deal with security is, do you restrict what characters can be in a password? and why? Thanks for letting me gripe.

                                          Brent

                                          D Offline
                                          D Offline
                                          DRHuff
                                          wrote on last edited by
                                          #20

                                          I am fine with that as long as they remember to change their prompt to: "Enter yourpassword" so that I still know what to type in...

                                          I, for one, like Roman Numerals.

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