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Automotive software...

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  • D Offline
    D Offline
    dandy72
    wrote on last edited by
    #1

    My dad bought a 2020 Hyundai Palisade back in the fall, and the salesweasel convinced him he needed to get rid of his old flip-phone and get a smartphone to use "Blue Link", Hyundai's proprietary software for...Lord only knows what. Checking the status of the door locks and such, it seems. I don't know how many times I've told him since it doesn't sound terribly useful, and that it's not going to provide him with anything he needs. About 2 weeks ago he got himself some Android phone anyway, and now wants me to install the Blue Link app on it. It's rated rather poorly (2.5 stars out of 5), and the only positive reviews are all from people, it seems, who only want a single function, the remote starter (which you can use with the keyfob anyway, no app required). The app reviews are all otherwise *trashing* it. Despite my warnings, he got me to install it...and it's absolutely useless. You can't even launch the app - it crashes back to the main screen after some splash screen. Try to restart it enough times, and eventually it'll try to relaunch itself in a loop, actually rendering the phone unusable unless you're quick enough to switch back to Google Play and hit Uninstall. I'm trying to make my dad understand that no, the fact that his car isn't yet registered in the app probably has nothing to do with the constant crashing, since you can't even get far enough to even *try* to register it. Maybe they haven't tried the app on this particular phone or OS version (it's running Android 9, and the phone's still new, so it hasn't even yet had a chance to get any crapware installed on it yet), and while it's certainly possible they'll manage to get it launching *eventually*, the fact that the app has existed since 2017 (I believe) and still rated so poorly doesn't give me much hope. I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception. Anyone here working in the automotive software industry?

    C Sander RosselS D H N 5 Replies Last reply
    0
    • D dandy72

      My dad bought a 2020 Hyundai Palisade back in the fall, and the salesweasel convinced him he needed to get rid of his old flip-phone and get a smartphone to use "Blue Link", Hyundai's proprietary software for...Lord only knows what. Checking the status of the door locks and such, it seems. I don't know how many times I've told him since it doesn't sound terribly useful, and that it's not going to provide him with anything he needs. About 2 weeks ago he got himself some Android phone anyway, and now wants me to install the Blue Link app on it. It's rated rather poorly (2.5 stars out of 5), and the only positive reviews are all from people, it seems, who only want a single function, the remote starter (which you can use with the keyfob anyway, no app required). The app reviews are all otherwise *trashing* it. Despite my warnings, he got me to install it...and it's absolutely useless. You can't even launch the app - it crashes back to the main screen after some splash screen. Try to restart it enough times, and eventually it'll try to relaunch itself in a loop, actually rendering the phone unusable unless you're quick enough to switch back to Google Play and hit Uninstall. I'm trying to make my dad understand that no, the fact that his car isn't yet registered in the app probably has nothing to do with the constant crashing, since you can't even get far enough to even *try* to register it. Maybe they haven't tried the app on this particular phone or OS version (it's running Android 9, and the phone's still new, so it hasn't even yet had a chance to get any crapware installed on it yet), and while it's certainly possible they'll manage to get it launching *eventually*, the fact that the app has existed since 2017 (I believe) and still rated so poorly doesn't give me much hope. I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception. Anyone here working in the automotive software industry?

      C Offline
      C Offline
      Cp Coder
      wrote on last edited by
      #2

      Quote:

      any more than software guys should be making cars

      Some car makers in Detroit shouldn't be making cars. (I am speaking from bitter experience.)

      D 1 Reply Last reply
      0
      • D dandy72

        My dad bought a 2020 Hyundai Palisade back in the fall, and the salesweasel convinced him he needed to get rid of his old flip-phone and get a smartphone to use "Blue Link", Hyundai's proprietary software for...Lord only knows what. Checking the status of the door locks and such, it seems. I don't know how many times I've told him since it doesn't sound terribly useful, and that it's not going to provide him with anything he needs. About 2 weeks ago he got himself some Android phone anyway, and now wants me to install the Blue Link app on it. It's rated rather poorly (2.5 stars out of 5), and the only positive reviews are all from people, it seems, who only want a single function, the remote starter (which you can use with the keyfob anyway, no app required). The app reviews are all otherwise *trashing* it. Despite my warnings, he got me to install it...and it's absolutely useless. You can't even launch the app - it crashes back to the main screen after some splash screen. Try to restart it enough times, and eventually it'll try to relaunch itself in a loop, actually rendering the phone unusable unless you're quick enough to switch back to Google Play and hit Uninstall. I'm trying to make my dad understand that no, the fact that his car isn't yet registered in the app probably has nothing to do with the constant crashing, since you can't even get far enough to even *try* to register it. Maybe they haven't tried the app on this particular phone or OS version (it's running Android 9, and the phone's still new, so it hasn't even yet had a chance to get any crapware installed on it yet), and while it's certainly possible they'll manage to get it launching *eventually*, the fact that the app has existed since 2017 (I believe) and still rated so poorly doesn't give me much hope. I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception. Anyone here working in the automotive software industry?

        Sander RosselS Offline
        Sander RosselS Offline
        Sander Rossel
        wrote on last edited by
        #3

        Could it be that your dad isn't so much interested in the app, but uses it as an excuse to buy a smartphone, be hip and maybe spend some time with his son? :D I'm guessing your dad isn't stupid and understands that the app is useless and doesn't work well, so the app is likely to be a cover up for another motive ;)

        Best, Sander sanderrossel.com Migrating Applications to the Cloud with Azure arrgh.js - Bringing LINQ to JavaScript Object-Oriented Programming in C# Succinctly

        D 1 Reply Last reply
        0
        • D dandy72

          My dad bought a 2020 Hyundai Palisade back in the fall, and the salesweasel convinced him he needed to get rid of his old flip-phone and get a smartphone to use "Blue Link", Hyundai's proprietary software for...Lord only knows what. Checking the status of the door locks and such, it seems. I don't know how many times I've told him since it doesn't sound terribly useful, and that it's not going to provide him with anything he needs. About 2 weeks ago he got himself some Android phone anyway, and now wants me to install the Blue Link app on it. It's rated rather poorly (2.5 stars out of 5), and the only positive reviews are all from people, it seems, who only want a single function, the remote starter (which you can use with the keyfob anyway, no app required). The app reviews are all otherwise *trashing* it. Despite my warnings, he got me to install it...and it's absolutely useless. You can't even launch the app - it crashes back to the main screen after some splash screen. Try to restart it enough times, and eventually it'll try to relaunch itself in a loop, actually rendering the phone unusable unless you're quick enough to switch back to Google Play and hit Uninstall. I'm trying to make my dad understand that no, the fact that his car isn't yet registered in the app probably has nothing to do with the constant crashing, since you can't even get far enough to even *try* to register it. Maybe they haven't tried the app on this particular phone or OS version (it's running Android 9, and the phone's still new, so it hasn't even yet had a chance to get any crapware installed on it yet), and while it's certainly possible they'll manage to get it launching *eventually*, the fact that the app has existed since 2017 (I believe) and still rated so poorly doesn't give me much hope. I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception. Anyone here working in the automotive software industry?

          D Offline
          D Offline
          den2k88
          wrote on last edited by
          #4

          dandy72 wrote:

          Anyone here working in the automotive software industry?

          Here I am.

          dandy72 wrote:

          I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception.

          So much this. You can't and don't want to know the s*** I am shoveling each day away from ECU firmware - a connectivity ECU which interfaces the CAN network to the world (including Internet access) through LTE, WiFi, Bluetooth and a couple of GPS. I worked in HMI too and the situation is the same: they don't know how to manage a software project, how to design software, how to write software and hardware requirements... and I worked for most of the major EMEA/NAFTA manifacturers.

          GCS d--(d+) s-/++ a C++++ U+++ P- L+@ E-- W++ N+ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X

          D S 2 Replies Last reply
          0
          • Sander RosselS Sander Rossel

            Could it be that your dad isn't so much interested in the app, but uses it as an excuse to buy a smartphone, be hip and maybe spend some time with his son? :D I'm guessing your dad isn't stupid and understands that the app is useless and doesn't work well, so the app is likely to be a cover up for another motive ;)

            Best, Sander sanderrossel.com Migrating Applications to the Cloud with Azure arrgh.js - Bringing LINQ to JavaScript Object-Oriented Programming in C# Succinctly

            D Offline
            D Offline
            dandy72
            wrote on last edited by
            #5

            My dad's avoided a smartphone until now, and had been taking pride in showing off his "dinosaur". He's a retired mechanic (after working for 40+ years for the same car dealer), and while he's got no interest in working on his own vehicle (this not being "his brand"), he does get impressed by little software things. I put together his (first ever) contact list on his phone, and he found it so impressive that the entries showed up in alphabetical order...his mind was blown when I entered the phone numbers for a few businesses, and Google pulled down/filled in the rest of the details for those that had a match. He'd been thinking about changing phones for years, but I'm pretty sure it's the fact that he was promised he could interact with his car through a smartphone that's finally sealed the deal for him. He's still convinced he can just call the manufacturer to get his vehicle registered against the app to get it working. But to your point, yeah, he's no dummy. To keep busy, he's installing remote car starters, and he manages to follow cryptic wiring diagrams, solder everything, and program the modules and still make it worth his time.

            1 Reply Last reply
            0
            • D den2k88

              dandy72 wrote:

              Anyone here working in the automotive software industry?

              Here I am.

              dandy72 wrote:

              I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception.

              So much this. You can't and don't want to know the s*** I am shoveling each day away from ECU firmware - a connectivity ECU which interfaces the CAN network to the world (including Internet access) through LTE, WiFi, Bluetooth and a couple of GPS. I worked in HMI too and the situation is the same: they don't know how to manage a software project, how to design software, how to write software and hardware requirements... and I worked for most of the major EMEA/NAFTA manifacturers.

              GCS d--(d+) s-/++ a C++++ U+++ P- L+@ E-- W++ N+ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X

              D Offline
              D Offline
              dandy72
              wrote on last edited by
              #6

              You're pretty much confirming most horror stories being written about the field. It's no wonder vehicles are getting hacked, and hacked remotely. I'm just waiting for it to happen for seriously nefarious purposes.

              1 Reply Last reply
              0
              • C Cp Coder

                Quote:

                any more than software guys should be making cars

                Some car makers in Detroit shouldn't be making cars. (I am speaking from bitter experience.)

                D Offline
                D Offline
                dandy72
                wrote on last edited by
                #7

                Well, there's that too. :-)

                1 Reply Last reply
                0
                • D den2k88

                  dandy72 wrote:

                  Anyone here working in the automotive software industry?

                  Here I am.

                  dandy72 wrote:

                  I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception.

                  So much this. You can't and don't want to know the s*** I am shoveling each day away from ECU firmware - a connectivity ECU which interfaces the CAN network to the world (including Internet access) through LTE, WiFi, Bluetooth and a couple of GPS. I worked in HMI too and the situation is the same: they don't know how to manage a software project, how to design software, how to write software and hardware requirements... and I worked for most of the major EMEA/NAFTA manifacturers.

                  GCS d--(d+) s-/++ a C++++ U+++ P- L+@ E-- W++ N+ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X

                  S Offline
                  S Offline
                  SoMad
                  wrote on last edited by
                  #8

                  I work on products in the Medical Imaging field, regulated by the FDA. The processes set up to ensure correct development procedures, product quality, responsibility for failures and so on is often painful to software developers, but it comforts me to know, that these processes are in place. It would sure make me feel better if Automotive Software was under the same level of scrutiny as Medical Devices.

                  I am SoMad

                  D 1 Reply Last reply
                  0
                  • D dandy72

                    My dad bought a 2020 Hyundai Palisade back in the fall, and the salesweasel convinced him he needed to get rid of his old flip-phone and get a smartphone to use "Blue Link", Hyundai's proprietary software for...Lord only knows what. Checking the status of the door locks and such, it seems. I don't know how many times I've told him since it doesn't sound terribly useful, and that it's not going to provide him with anything he needs. About 2 weeks ago he got himself some Android phone anyway, and now wants me to install the Blue Link app on it. It's rated rather poorly (2.5 stars out of 5), and the only positive reviews are all from people, it seems, who only want a single function, the remote starter (which you can use with the keyfob anyway, no app required). The app reviews are all otherwise *trashing* it. Despite my warnings, he got me to install it...and it's absolutely useless. You can't even launch the app - it crashes back to the main screen after some splash screen. Try to restart it enough times, and eventually it'll try to relaunch itself in a loop, actually rendering the phone unusable unless you're quick enough to switch back to Google Play and hit Uninstall. I'm trying to make my dad understand that no, the fact that his car isn't yet registered in the app probably has nothing to do with the constant crashing, since you can't even get far enough to even *try* to register it. Maybe they haven't tried the app on this particular phone or OS version (it's running Android 9, and the phone's still new, so it hasn't even yet had a chance to get any crapware installed on it yet), and while it's certainly possible they'll manage to get it launching *eventually*, the fact that the app has existed since 2017 (I believe) and still rated so poorly doesn't give me much hope. I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception. Anyone here working in the automotive software industry?

                    H Offline
                    H Offline
                    honey the codewitch
                    wrote on last edited by
                    #9

                    upvote for "salesweasel" :laugh:

                    When I was growin' up, I was the smartest kid I knew. Maybe that was just because I didn't know that many kids. All I know is now I feel the opposite.

                    D 1 Reply Last reply
                    0
                    • S SoMad

                      I work on products in the Medical Imaging field, regulated by the FDA. The processes set up to ensure correct development procedures, product quality, responsibility for failures and so on is often painful to software developers, but it comforts me to know, that these processes are in place. It would sure make me feel better if Automotive Software was under the same level of scrutiny as Medical Devices.

                      I am SoMad

                      D Offline
                      D Offline
                      dandy72
                      wrote on last edited by
                      #10

                      Yet there's no shortage of stories about how insecure medical devices are. I'm not making the claim that stories about hacking medical devices are constantly hitting the mainstream. Just sayin' that the few who bother are saying they're ridiculously easy to hack. Some use the ban of wireless devices in hospitals as proof - if devices were secure, there wouldn't be a need to impose any outright ban of otherwise innocuous devices.

                      S 1 Reply Last reply
                      0
                      • H honey the codewitch

                        upvote for "salesweasel" :laugh:

                        When I was growin' up, I was the smartest kid I knew. Maybe that was just because I didn't know that many kids. All I know is now I feel the opposite.

                        D Offline
                        D Offline
                        dandy72
                        wrote on last edited by
                        #11

                        My dad spent his entire adult life working at the same dealer as a mechanic. The sales people are the ones making dealers look bad.

                        1 Reply Last reply
                        0
                        • D dandy72

                          Yet there's no shortage of stories about how insecure medical devices are. I'm not making the claim that stories about hacking medical devices are constantly hitting the mainstream. Just sayin' that the few who bother are saying they're ridiculously easy to hack. Some use the ban of wireless devices in hospitals as proof - if devices were secure, there wouldn't be a need to impose any outright ban of otherwise innocuous devices.

                          S Offline
                          S Offline
                          SoMad
                          wrote on last edited by
                          #12

                          I am not here to defend the industry and I don't want to get drawn into a debate, but I was not talking about hacking devices specifically. Sure, securing devices against intrusion is part of it and there is more and more focus on that, but it takes time before that really takes effect across the board.

                          I am SoMad

                          1 Reply Last reply
                          0
                          • D dandy72

                            My dad bought a 2020 Hyundai Palisade back in the fall, and the salesweasel convinced him he needed to get rid of his old flip-phone and get a smartphone to use "Blue Link", Hyundai's proprietary software for...Lord only knows what. Checking the status of the door locks and such, it seems. I don't know how many times I've told him since it doesn't sound terribly useful, and that it's not going to provide him with anything he needs. About 2 weeks ago he got himself some Android phone anyway, and now wants me to install the Blue Link app on it. It's rated rather poorly (2.5 stars out of 5), and the only positive reviews are all from people, it seems, who only want a single function, the remote starter (which you can use with the keyfob anyway, no app required). The app reviews are all otherwise *trashing* it. Despite my warnings, he got me to install it...and it's absolutely useless. You can't even launch the app - it crashes back to the main screen after some splash screen. Try to restart it enough times, and eventually it'll try to relaunch itself in a loop, actually rendering the phone unusable unless you're quick enough to switch back to Google Play and hit Uninstall. I'm trying to make my dad understand that no, the fact that his car isn't yet registered in the app probably has nothing to do with the constant crashing, since you can't even get far enough to even *try* to register it. Maybe they haven't tried the app on this particular phone or OS version (it's running Android 9, and the phone's still new, so it hasn't even yet had a chance to get any crapware installed on it yet), and while it's certainly possible they'll manage to get it launching *eventually*, the fact that the app has existed since 2017 (I believe) and still rated so poorly doesn't give me much hope. I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception. Anyone here working in the automotive software industry?

                            N Offline
                            N Offline
                            Nelek
                            wrote on last edited by
                            #13

                            dandy72 wrote:

                            I've always believed that car guys shouldn't be writing software, any more than software guys should be making cars. What I'm seeing does nothing to change my perception.

                            That applys for many other things. And even in Software branches, different departments could be included to that too.

                            M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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