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  3. SSD woes

SSD woes

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performancelounge
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  • C Clumpco

    This (and the original slow SSD) takes me back to when I was managing a small group of 50 computers. We were obliged by Corporate to switch to Dell and I started to see really weird performance differences between different, but similar, models - some being slower than the old PCs they had replaced. I called in Dell and the technician who came swapped out the motherboards in the 'slow' units - suddenly they ran normally. When I asked what the problem was the answer was rather shocking... "Often they discover that there is instability or lockups due to errors in m/b design and chipset implementation. To remedy this they often insert enforced wait cycles in the CPU or slow it (or the bus) down and fudge the bios to falsely report correct speeds. If the client doesn't complain they leave it be and if they do they get a corrected m/b" This smells as bad as the VW emissions scandal, but it was more than 10 years ago so I'm not in any way suggesting that things like this are still happening today. Incidentally we never saw that particular technician again.

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    Cp Coder
    wrote on last edited by
    #43

    Wow! I find it hard to believe that Dell would do that. But who knows?

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    • C Cp Coder

      So her computer started having all kinds of issues, including BIOS misbehaving. The computer was getting quite old and I did not fancy regular maintenance work to keep it going. Her birthday is early in the new year and so I bought her a new Dell as combined Christmas and birthday gift. I paid a little extra to get her a machine with a NVMe M.2 SSD. One of the first items I checked was the speed of the M.2 SSD. I was very disappointed. Dell had supplied the machine with a SSD that ran barely faster than clunky old SATA SSDs. In fact the sequential read speed was slightly slower than her old SATA SSD. I ordered a new Samsung 970 Pro M.2 SSD and used it to replace the item supplied by Dell. What a difference! Sequential read speed was about 5 times that of traditional Samsung SATA SSDs. Random read speeds were also much faster, but not quite 5 times. Now I sit with a M.2 SSD that Dell supplied, that is of no further use to me! I am a little disappointed in Dell.

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      SteakhouseLuke
      wrote on last edited by
      #44

      I recently bought an HP. Very well constructed. Same unit at dell would've been $400 more at least.

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      • C Cp Coder

        So her computer started having all kinds of issues, including BIOS misbehaving. The computer was getting quite old and I did not fancy regular maintenance work to keep it going. Her birthday is early in the new year and so I bought her a new Dell as combined Christmas and birthday gift. I paid a little extra to get her a machine with a NVMe M.2 SSD. One of the first items I checked was the speed of the M.2 SSD. I was very disappointed. Dell had supplied the machine with a SSD that ran barely faster than clunky old SATA SSDs. In fact the sequential read speed was slightly slower than her old SATA SSD. I ordered a new Samsung 970 Pro M.2 SSD and used it to replace the item supplied by Dell. What a difference! Sequential read speed was about 5 times that of traditional Samsung SATA SSDs. Random read speeds were also much faster, but not quite 5 times. Now I sit with a M.2 SSD that Dell supplied, that is of no further use to me! I am a little disappointed in Dell.

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        Dan Neely
        wrote on last edited by
        #45

        Sounds like an entry level DRAMless model (some of these use system ram as a cache, which helps a little but is nowhere close to onboard ram). The good news is that they're the first m.2 drives to be as cheap as SATA ones; the bad as you've seen is that they perform at best marginally faster than sata models.

        Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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        • D Dan Neely

          Sounds like an entry level DRAMless model (some of these use system ram as a cache, which helps a little but is nowhere close to onboard ram). The good news is that they're the first m.2 drives to be as cheap as SATA ones; the bad as you've seen is that they perform at best marginally faster than sata models.

          Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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          Cp Coder
          wrote on last edited by
          #46

          Very interesting! Thanks for posting this. :thumbsup:

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          • C Cp Coder

            Quote:

            So, you've paid for the licensed version of Windows 10 that you're blowing away

            You have never done this - have you? :) No. You do not blow away the license you paid for. My precise procedure for a new machine is: 1. Unpack the machine and hook up monitors, keyboards, etc. 2. Connect network cable so the OEM Windows 10 gets registered with Microsoft as soon as I turn on power and register with Microsoft using my MS account. (A MS account is nice but NOT essential.) 3. Turn machine off. That's it. Windows 10 is now registered for that machine with MS for ever. 4. Replace the system drive (if you wish). It has no effect on the machine's MS license. 5. Using Diskpart clean and repartition the system drive. 6. Using a Windows 10 installation tool that is a free download from MS, do a clean install on the newly partitioned system drive. This step takes 15 or so minutes if your system drive is a good NVMe SSD. Once again you may or may not opt to use your MS account and password. 7. When the first clean version of Windows is up and running, check Windows activation in Control Panel >> System. You will see that Windows 10 is activated! 8. Then I usually do the Windows updates that can take a while. Try it if you ever buy an OEM in the future. It works! Yes, you need to be computer savvy to mess with disk partitions, etc. For this reason I get called in whenever a family member scores a new machine. I enjoy helping. By the way: Diskpart is a dangerous tool in the hands of the inexperienced. Research it well before using it, to avoid disasters!

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            dandy72
            wrote on last edited by
            #47

            Right. I wasn't sure if you were completing the process of getting the system activated first with the OEM version, and *then* blowing it away. You're right, if you let it go through that process first, then yeah, the "free" installer from the MS site will recognize the system as already activated with that license. It does means however it's lot more time-consuming than it needs to be - by the time everything is said and done, Windows has been set up twice. Plus the download time (a 4GB+ download in my case is a roughly 2-hour endeavor). At least you can hang on to the ISO...

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            • C Cp Coder

              So her computer started having all kinds of issues, including BIOS misbehaving. The computer was getting quite old and I did not fancy regular maintenance work to keep it going. Her birthday is early in the new year and so I bought her a new Dell as combined Christmas and birthday gift. I paid a little extra to get her a machine with a NVMe M.2 SSD. One of the first items I checked was the speed of the M.2 SSD. I was very disappointed. Dell had supplied the machine with a SSD that ran barely faster than clunky old SATA SSDs. In fact the sequential read speed was slightly slower than her old SATA SSD. I ordered a new Samsung 970 Pro M.2 SSD and used it to replace the item supplied by Dell. What a difference! Sequential read speed was about 5 times that of traditional Samsung SATA SSDs. Random read speeds were also much faster, but not quite 5 times. Now I sit with a M.2 SSD that Dell supplied, that is of no further use to me! I am a little disappointed in Dell.

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              M Offline
              matblue25
              wrote on last edited by
              #48

              Did you try just reseating the Dell M.2? If it worked, fine, if not, it would only take 5 min. In the past, I would have wiped the disk and reloaded Win10 from scratch. Did you do that when you installed the new SSD or did you clone? Lots of variables there.

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              • D dandy72

                Right. I wasn't sure if you were completing the process of getting the system activated first with the OEM version, and *then* blowing it away. You're right, if you let it go through that process first, then yeah, the "free" installer from the MS site will recognize the system as already activated with that license. It does means however it's lot more time-consuming than it needs to be - by the time everything is said and done, Windows has been set up twice. Plus the download time (a 4GB+ download in my case is a roughly 2-hour endeavor). At least you can hang on to the ISO...

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                C Offline
                Cp Coder
                wrote on last edited by
                #49

                Quote:

                a 4GB+ download in my case is a roughly 2-hour endeavor

                Ouch! But if you create the install tool you only need to do the download once- right?

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                • M matblue25

                  Did you try just reseating the Dell M.2? If it worked, fine, if not, it would only take 5 min. In the past, I would have wiped the disk and reloaded Win10 from scratch. Did you do that when you installed the new SSD or did you clone? Lots of variables there.

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                  Cp Coder
                  wrote on last edited by
                  #50

                  Quote:

                  Did you try just reseating the Dell M.2?

                  Yes. I even used an adapter to plug it into X4 connector of the PCIexpress bus. That killed the BIOS! The BIOS wouldn't start. This same adapter works just fine today in the same X4 slot, with a Samsung M.2 item mounted. There is definitely something very screwy with the M.2 unit supplied by Dell. (This second unit in the X4 slot is her data drive.) I never clone drives. I always install a new, clean instance of Windows. Just between you and me: I rather enjoy doing a fresh Windows install. Yeah. Some people call me weird! :laugh:

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                  • C Cp Coder

                    So her computer started having all kinds of issues, including BIOS misbehaving. The computer was getting quite old and I did not fancy regular maintenance work to keep it going. Her birthday is early in the new year and so I bought her a new Dell as combined Christmas and birthday gift. I paid a little extra to get her a machine with a NVMe M.2 SSD. One of the first items I checked was the speed of the M.2 SSD. I was very disappointed. Dell had supplied the machine with a SSD that ran barely faster than clunky old SATA SSDs. In fact the sequential read speed was slightly slower than her old SATA SSD. I ordered a new Samsung 970 Pro M.2 SSD and used it to replace the item supplied by Dell. What a difference! Sequential read speed was about 5 times that of traditional Samsung SATA SSDs. Random read speeds were also much faster, but not quite 5 times. Now I sit with a M.2 SSD that Dell supplied, that is of no further use to me! I am a little disappointed in Dell.

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                    Sr_Dogmeat
                    wrote on last edited by
                    #51

                    Dell and all the major commodity PC vendors use the lowest spec components they can get away with. It is the nature of the beast. If you want the best performance, you will end up building your own PC and it wont be cheap.

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                    • S Sr_Dogmeat

                      Dell and all the major commodity PC vendors use the lowest spec components they can get away with. It is the nature of the beast. If you want the best performance, you will end up building your own PC and it wont be cheap.

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                      Cp Coder
                      wrote on last edited by
                      #52

                      OK. But how do you determine the quality of major components, like the main board, that you buy in the retail market? :confused:

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                      • C Cp Coder

                        Quote:

                        a 4GB+ download in my case is a roughly 2-hour endeavor

                        Ouch! But if you create the install tool you only need to do the download once- right?

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                        D Offline
                        dandy72
                        wrote on last edited by
                        #53

                        Correct - that's what I meant by "...at least you can hang on to the ISO".

                        1 Reply Last reply
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                        • C Cp Coder

                          Quote:

                          Did you try just reseating the Dell M.2?

                          Yes. I even used an adapter to plug it into X4 connector of the PCIexpress bus. That killed the BIOS! The BIOS wouldn't start. This same adapter works just fine today in the same X4 slot, with a Samsung M.2 item mounted. There is definitely something very screwy with the M.2 unit supplied by Dell. (This second unit in the X4 slot is her data drive.) I never clone drives. I always install a new, clean instance of Windows. Just between you and me: I rather enjoy doing a fresh Windows install. Yeah. Some people call me weird! :laugh:

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                          A Offline
                          AAC Tech
                          wrote on last edited by
                          #54

                          You are wierd. All that work and then Windows does not really install itself very well.

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                          • C Cp Coder

                            Quote:

                            Did you try just reseating the Dell M.2?

                            Yes. I even used an adapter to plug it into X4 connector of the PCIexpress bus. That killed the BIOS! The BIOS wouldn't start. This same adapter works just fine today in the same X4 slot, with a Samsung M.2 item mounted. There is definitely something very screwy with the M.2 unit supplied by Dell. (This second unit in the X4 slot is her data drive.) I never clone drives. I always install a new, clean instance of Windows. Just between you and me: I rather enjoy doing a fresh Windows install. Yeah. Some people call me weird! :laugh:

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                            M Offline
                            matblue25
                            wrote on last edited by
                            #55

                            Another reason to avoid Dell like the plague. Not that I needed one.

                            1 Reply Last reply
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                            • C Cp Coder

                              OK. But how do you determine the quality of major components, like the main board, that you buy in the retail market? :confused:

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                              S Offline
                              Sr_Dogmeat
                              wrote on last edited by
                              #56

                              AnandTech is a good resource.

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                              • A AAC Tech

                                You are wierd. All that work and then Windows does not really install itself very well.

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                                C Offline
                                Cp Coder
                                wrote on last edited by
                                #57

                                Quote:

                                All that work and then Windows does not really install itself very well

                                What work? - it's an easy process. And Windows installs very well as I do it. I love Windows!

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                                • S Sr_Dogmeat

                                  AnandTech is a good resource.

                                  C Offline
                                  C Offline
                                  Cp Coder
                                  wrote on last edited by
                                  #58

                                  Good to know - Thanks!

                                  1 Reply Last reply
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                                  • C Cp Coder

                                    So her computer started having all kinds of issues, including BIOS misbehaving. The computer was getting quite old and I did not fancy regular maintenance work to keep it going. Her birthday is early in the new year and so I bought her a new Dell as combined Christmas and birthday gift. I paid a little extra to get her a machine with a NVMe M.2 SSD. One of the first items I checked was the speed of the M.2 SSD. I was very disappointed. Dell had supplied the machine with a SSD that ran barely faster than clunky old SATA SSDs. In fact the sequential read speed was slightly slower than her old SATA SSD. I ordered a new Samsung 970 Pro M.2 SSD and used it to replace the item supplied by Dell. What a difference! Sequential read speed was about 5 times that of traditional Samsung SATA SSDs. Random read speeds were also much faster, but not quite 5 times. Now I sit with a M.2 SSD that Dell supplied, that is of no further use to me! I am a little disappointed in Dell.

                                    A Offline
                                    A Offline
                                    AAC Tech
                                    wrote on last edited by
                                    #59

                                    Clear throat...Read the specs, research, etc before purchasing ANYTHING. Hell, even service manuals are available online. What else can I say.

                                    C 1 Reply Last reply
                                    0
                                    • C Cp Coder

                                      So her computer started having all kinds of issues, including BIOS misbehaving. The computer was getting quite old and I did not fancy regular maintenance work to keep it going. Her birthday is early in the new year and so I bought her a new Dell as combined Christmas and birthday gift. I paid a little extra to get her a machine with a NVMe M.2 SSD. One of the first items I checked was the speed of the M.2 SSD. I was very disappointed. Dell had supplied the machine with a SSD that ran barely faster than clunky old SATA SSDs. In fact the sequential read speed was slightly slower than her old SATA SSD. I ordered a new Samsung 970 Pro M.2 SSD and used it to replace the item supplied by Dell. What a difference! Sequential read speed was about 5 times that of traditional Samsung SATA SSDs. Random read speeds were also much faster, but not quite 5 times. Now I sit with a M.2 SSD that Dell supplied, that is of no further use to me! I am a little disappointed in Dell.

                                      A Offline
                                      A Offline
                                      AAC Tech
                                      wrote on last edited by
                                      #60

                                      Clear throat...Read the specs, research, etc before purchasing ANYTHING. Hell, even service manuals are available online. What else can I say.

                                      1 Reply Last reply
                                      0
                                      • C Cp Coder

                                        Quote:

                                        All that work and then Windows does not really install itself very well

                                        What work? - it's an easy process. And Windows installs very well as I do it. I love Windows!

                                        A Offline
                                        A Offline
                                        AAC Tech
                                        wrote on last edited by
                                        #61

                                        Hi Cp-Coder, Excuse me. I thought you said clean install which entails reinstalling applications, settings, customising,etc.,as far as I know. Please share your easy process if your are indeed doing a clean install. I'm curious. Have I been unawarely doing all this extra work for the last 30 years?

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                                        • C Clumpco

                                          This (and the original slow SSD) takes me back to when I was managing a small group of 50 computers. We were obliged by Corporate to switch to Dell and I started to see really weird performance differences between different, but similar, models - some being slower than the old PCs they had replaced. I called in Dell and the technician who came swapped out the motherboards in the 'slow' units - suddenly they ran normally. When I asked what the problem was the answer was rather shocking... "Often they discover that there is instability or lockups due to errors in m/b design and chipset implementation. To remedy this they often insert enforced wait cycles in the CPU or slow it (or the bus) down and fudge the bios to falsely report correct speeds. If the client doesn't complain they leave it be and if they do they get a corrected m/b" This smells as bad as the VW emissions scandal, but it was more than 10 years ago so I'm not in any way suggesting that things like this are still happening today. Incidentally we never saw that particular technician again.

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                                          P Offline
                                          Peltier Cooler
                                          wrote on last edited by
                                          #62

                                          Was his name Tuttle, and did he look like Robert DeNiro?

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