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  3. When do you cut your losses?

When do you cut your losses?

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  • 5 5teveH

    dandy72 wrote:

    I last used it to test various Linux distributions

    So why not go with an easy to use Linux distro. I wouldn't have thought a 3-year old is going to mind. :-)

    D Offline
    D Offline
    dandy72
    wrote on last edited by
    #7

    See one of my replies above. I think her expectation was that she'd be able to install some simple games to keep the kid busy, nothing more sophisticated than that. She won't figure out Linux. And I don't want to be a Linux support guy.

    1 Reply Last reply
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    • P PIEBALDconsult

      dandy72 wrote:

      When do you cut your losses?

      1992. That's when I moved across the country and I have had no such requests since.

      D Offline
      D Offline
      dandy72
      wrote on last edited by
      #8

      That'll cut down on the requests from friends and family, but after nearly 30 years, haven't you made new acquaintances who now know you're a "computer guy"?

      P 1 Reply Last reply
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      • D dandy72

        Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

        D Offline
        D Offline
        DerekT P
        wrote on last edited by
        #9

        "Someone" asked you to do this... I'm guessing it's not someone especially close to you or you'd have said "my partner" etc. You've spent hours on this now. Assuming your professional rate is ~ $100/hour you could have gone out and bought a brand new 7" tablet for the cost your "someone" is asking you to stump up. I think an approach (now long past the point of no return) would have been to spend one hour, if all was well then OK, otherwise hand it back with the offer of continuing to try but at (say) half your professional rate. That would be a very fair offer. Personally, I would have declined at the outset, on principle, to provide a 3-year old with a laptop. It's likely to get broken / dropped / sicked on / thrown at the cat in less time than you've spent on it. A 3-year old should be playing with Lego, jumping in puddles, cutting up Dad's suit and scribbling on the wallpaper. When it needs a story it's parents should read to it or make one up. YMMV, IANACP etc (I am not a child psychologist - though I did get a distinction on a uni course on child development. :| )

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        • D dandy72

          That'll cut down on the requests from friends and family, but after nearly 30 years, haven't you made new acquaintances who now know you're a "computer guy"?

          P Offline
          P Offline
          PIEBALDconsult
          wrote on last edited by
          #10

          Nope.

          1 Reply Last reply
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          • D dandy72

            Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #11

            Hi, Before you scrap the machine try deleting this registry key and see if your problem goes away. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RebootPending

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            • D dandy72

              Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

              N Offline
              N Offline
              Nelek
              wrote on last edited by
              #12

              I have had problems when installing Windows 7 last times too due to the high number of updates too. In my case it was due to a problem with the updater itself. It got solved downloading the KB3138612 and installing it manually. Clean install finish offline, get online, windows updater updates itself, install the local KB3138612, ask for updates, get a list of over 150, click ok, leave it over night... Next day, only one update had failed. Try again, got through

              M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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              • D dandy72

                Yeah...I think her expectation was that she might be able to set up some simple games on it to keep the kid occupied, but I have no idea what old game might still work on Win7, on a laptop that old.

                J Offline
                J Offline
                Jorgen Andersson
                wrote on last edited by
                #13

                Everything that's equally old.

                Wrong is evil and must be defeated. - Jeff Ello Never stop dreaming - Freddie Kruger

                D 1 Reply Last reply
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                • N Nelek

                  I have had problems when installing Windows 7 last times too due to the high number of updates too. In my case it was due to a problem with the updater itself. It got solved downloading the KB3138612 and installing it manually. Clean install finish offline, get online, windows updater updates itself, install the local KB3138612, ask for updates, get a list of over 150, click ok, leave it over night... Next day, only one update had failed. Try again, got through

                  M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                  D Offline
                  D Offline
                  dandy72
                  wrote on last edited by
                  #14

                  I installed Win7 x64 (with SP1 slipstreamed in it) from a CD that had been created from an ISO file. I have that file in a folder, with two subfolders, one containing KB3138612, and the other KB3145739. According to the readme I had left in the folder, the two patches help to avoid extra-long patch update times. So I installed the OS (including SP1), then the KB file you're referring to, then the other, *then* I let it go online and download/install everything. Pretty close to what you're describing. At this point, the laptop is stuck in a System Repair (no error found) / Reboot loop. As others have said, I've already spent way more time on this than any of it is worth.

                  1 Reply Last reply
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                  • L Lost User

                    Hi, Before you scrap the machine try deleting this registry key and see if your problem goes away. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RebootPending

                    D Offline
                    D Offline
                    dandy72
                    wrote on last edited by
                    #15

                    It sure would be nice to try, if I could even reach a state where I could do anything with the registry. Right now I can't get that far. I realize you can load and edit the registry from a command prompt (which I should be able to reach), but I'm past the point where I can be convinced to bother to try. And I'm curious: what does a "reboot pending" flag have to do with running the system repair tool?

                    1 Reply Last reply
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                    • J Jorgen Andersson

                      Everything that's equally old.

                      Wrong is evil and must be defeated. - Jeff Ello Never stop dreaming - Freddie Kruger

                      D Offline
                      D Offline
                      dandy72
                      wrote on last edited by
                      #16

                      True. But I suspect she's not the type who would've hung onto an installer so she can set it up again 10 years down the road. I'd expect her (and that'd be me being an optimist for her to go that far) to google for something, download it, and try to install it. And her googling would NOT be returning anything that has the same age as her laptop.

                      1 Reply Last reply
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                      • D dandy72

                        Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

                        J Offline
                        J Offline
                        Joe Woodbury
                        wrote on last edited by
                        #17

                        I've seen several laptop hard drives do a slow fail. Years ago, my oldest daughter's laptop would sometimes not boot. I suspected marginal drive sectors were causing the problem, but getting around that was problematic. I finally ran Seagate's SeaTools and it solved the problem for a few months (long enough to save her pictures which, to my knowledge, she has yet to get from my Google drive.) One clue that SeaTools was working is that about two hours in, it spent several hours analyzing a few dozen sectors. I concluded that the problem is over aggresive firmware which "refuses" to retire marginal sectors. SSDs are simply mandatory on laptops.

                        1 Reply Last reply
                        0
                        • D dandy72

                          Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

                          J Offline
                          J Offline
                          Joop Eggen
                          wrote on last edited by
                          #18

                          Throw a Linux on it; say Ubuntu or a variant. Lubuntu is said to be fast.

                          1 Reply Last reply
                          0
                          • D dandy72

                            Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

                            O Offline
                            O Offline
                            obeobe
                            wrote on last edited by
                            #19

                            It sounds like you ruled out Windows 10 without actually checking if it's compatible. I'd just try to install it and see what happens. IMO good chance it will just work.

                            D D 2 Replies Last reply
                            0
                            • D dandy72

                              Someone brought me an old laptop to "clean up" because she wants to give it to a 3-year old grandchild, to keep her away from her "good" laptop. It's old, it's slow, there was nothing I was asked to salvage, so I figured the quickest way to get there was to blow everything away and just let a clean install of Windows take over the entire disk after deleting it all. The first attempt to install went just fine. Then I let Windows 7 get and install any and all updates it could find. This is what the system came with, and even though I realize it's out of support, yada-yada, I figured it would probably be the best thing to reinstall on it. Anything newer would be even slower, not to mention no guarantee that any proprietary driver might not be available or work with 8/8.1/10/whatever else. At some point some update failed, and it spent countless hours rolling everything back. Next time around I told it to only install a subset of them, and do it all in smaller chunks (that generally seems to work better in my experience since, at this point in time, Win7 tries to get and install hundreds of updates...which might be just too much for it to try to handle all at once). At some point it decided to run System Repair (not System Restore) on every startup, even though it could never find/fix any problem. I figured I'd try a different hard drive - I have plenty of spares I don't mind giving away. Long story short, I'm back in the same situation; System Repair comes up on its own on every reboot and, if I *can* eventually reach the login screen, the subsequent reboot starts the whole thing all over again. While I'm ready to say the first hard drive's just gone way past its useful life (the manufacturing date printed on it says 2007), I have a harder time saying the same about the second, and I know I last used it to test various Linux distributions in another laptop and never had a problem with it. I'm not sure if some unrelated hardware problem could manifest itself in this way. But I'm running out of patience and not quite willing to try a third hard drive, if only for the sake of trying. Again, it's just an old laptop to be given to a 3-year old, so honestly, I've probably spent way more time on this than anyone ought to. I think this is gonna be one of those rare times I just tell her to trash it. I had no point and no question. Just a semi-rant, I guess...

                              M Offline
                              M Offline
                              MadGerbil
                              wrote on last edited by
                              #20

                              I've an aunt that insists on opening every virus infested virtual 'christmas card' that she receives. After the 3rd time I rebuilt her computer I just gave her a name of a local computer repair shop - I got tired wasting weekends fixing something that was going to be toast in 3 months. Maybe if it cost $100 every time these people opened an attachment they'd stop opening them. Get the kid an iPad.

                              M 1 Reply Last reply
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                              • O obeobe

                                It sounds like you ruled out Windows 10 without actually checking if it's compatible. I'd just try to install it and see what happens. IMO good chance it will just work.

                                D Offline
                                D Offline
                                Dan Neely
                                wrote on last edited by
                                #21

                                I'd second this. I've got an ancient Core 1 duo laptop (originally Vista) upgraded all the way to W10. Vista-7 was a painful driver hunt; and I never did get the SD card slot working. W7-W10 just worked (tm). The laptop itself is available as an emergency loaner for close friends/family. Too old/slow to be a daily driver IMO; even ignoring the completely dead battery and loose charging port (which would probably kill it in short order due to lack of care by end users).

                                Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

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                                • D DerekT P

                                  "Someone" asked you to do this... I'm guessing it's not someone especially close to you or you'd have said "my partner" etc. You've spent hours on this now. Assuming your professional rate is ~ $100/hour you could have gone out and bought a brand new 7" tablet for the cost your "someone" is asking you to stump up. I think an approach (now long past the point of no return) would have been to spend one hour, if all was well then OK, otherwise hand it back with the offer of continuing to try but at (say) half your professional rate. That would be a very fair offer. Personally, I would have declined at the outset, on principle, to provide a 3-year old with a laptop. It's likely to get broken / dropped / sicked on / thrown at the cat in less time than you've spent on it. A 3-year old should be playing with Lego, jumping in puddles, cutting up Dad's suit and scribbling on the wallpaper. When it needs a story it's parents should read to it or make one up. YMMV, IANACP etc (I am not a child psychologist - though I did get a distinction on a uni course on child development. :| )

                                  M Offline
                                  M Offline
                                  MKJCP
                                  wrote on last edited by
                                  #22

                                  Agree. 3 year olds (or less then 10 for that matter) should not be on computers/laptops/tablets more than is needed for education. I have seen kids so dependent on video satisfaction they are like little crack-addicts. I fear for their mental development. Someday they'll have to Google how to make toast.

                                  1 Reply Last reply
                                  0
                                  • M MadGerbil

                                    I've an aunt that insists on opening every virus infested virtual 'christmas card' that she receives. After the 3rd time I rebuilt her computer I just gave her a name of a local computer repair shop - I got tired wasting weekends fixing something that was going to be toast in 3 months. Maybe if it cost $100 every time these people opened an attachment they'd stop opening them. Get the kid an iPad.

                                    M Offline
                                    M Offline
                                    mngerhold
                                    wrote on last edited by
                                    #23

                                    MadGerbil wrote:

                                    After the 3rd time I rebuilt her computer

                                    Imaging

                                    M 1 Reply Last reply
                                    0
                                    • M mngerhold

                                      MadGerbil wrote:

                                      After the 3rd time I rebuilt her computer

                                      Imaging

                                      M Offline
                                      M Offline
                                      MadGerbil
                                      wrote on last edited by
                                      #24

                                      Exactly. I imagined someone else doing the work.

                                      M 1 Reply Last reply
                                      0
                                      • M MadGerbil

                                        Exactly. I imagined someone else doing the work.

                                        M Offline
                                        M Offline
                                        mngerhold
                                        wrote on last edited by
                                        #25

                                        Works for me!

                                        1 Reply Last reply
                                        0
                                        • O obeobe

                                          It sounds like you ruled out Windows 10 without actually checking if it's compatible. I'd just try to install it and see what happens. IMO good chance it will just work.

                                          D Offline
                                          D Offline
                                          dandy72
                                          wrote on last edited by
                                          #26

                                          Win7 is already slow as molasses left outdoors overnight in February on this machine. 10 won't miraculously be any faster, and I've seen plenty of failed experiments to demonstrate it. And getting a license for Win10 on a system that old isn't worth it.

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